antispyware soft sorry to add this issue again

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Solved Re: antispyware soft sorry to add this issue again

Post by Kenny94 on Mon Apr 26, 2010 11:27 am

Smile we are getting closer. Good job you done there banana_man14....... Right On!


As for Mozilla Firefox:

1.From the Tools menu, select Clear Recent History.

2.From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.

3.Click the down arrow next to "Details" to choose what history elements to clear. Click Clear Now.

If you need help. Here's a good site at:

[You must be registered and logged in to see this link.]


We need to restore the google reference under the appinit_dlls, Open notepad and copy and paste next present in the quotebox below in it:
(don't forget to copy and paste REGEDIT4)


REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL"

Save this as fix.reg Choose to save as *all files and place it on your desktop.
It should look like this:
Doubleclick on it and when it asks you if you want to merge the contents to the registry, click yes/ok.

Next

There are some older versions of Java on your computer. These can be a source of infection.

[
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.

  • Download the latest version of [You must be registered and logged in to see this link.] and save it to your desktop.
  • Scroll down to where it says Java SE Runtime Environment (JRE) - JRE 6 Update 20 -
  • Click the Download button to the right.
  • Select the Windows platform from the dropdown menu.
  • Read the License Agreement and then check the box that says: I agree to the Java SE Runtime Environment 6u16 with JavaFX 1 License Agreement. Click on Continue.The page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u120 -windows-i586-p.exe to install the newest version.

  • After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)

    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
        Applications and Applets
        Trace and Log Files


    • Click OK on Delete Temporary Files Window
      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    • Click OK to leave the Temporary Files Window
    • Click OK to leave the Java Control Panel.



To test your Java Run-time, you may go to this page [You must be registered and logged in to see this link.]
When all is well, you should see Java Version: 1.6.0_20 from Sun Microsystems Inc.

Next
I see some left overs from mcafee. Lets use there tool.

[You must be registered and logged in to see this link.]
  • Download the removal tool.
  • Click Save and save the file to any folder on the computer.
  • Navigate to the folder where the file is saved.
  • Make sure all McAfee application windows are closed.
  • Double-click MCPR.exe and the removal tool will start automatically.
    Note: Windows Vista users must right-click and select Run as Administrator.
  • Once the removal tool is finished, you will be prompted to restart your computer.
  • Wait for the computer to restart.


And let me know how your PC is doing? Also. when does Norton (your virus program) expire?

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Solved Re: antispyware soft sorry to add this issue again

Post by banana_man14 on Mon Apr 26, 2010 3:38 pm

pc is running fine now with no fake pop ups for a virus!
what do i do with all the programs i downloaded?
i have just brought the new version of Nortan internet security 2010 as the Nortan 360 has expired, have i done the right thing buying this as i have now read on this website that alot of people think Nortan is rubbish!!!
Basically what im trying to ask is how do i keep my computer safe from malaware etc!
plus do i turn my windows secrity back on. firewall, windows defender etc?

thanks so much for your help. couldnt and wouldnt of done it with out you Thank You!

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Solved Re: antispyware soft sorry to add this issue again

Post by Kenny94 on Mon Apr 26, 2010 6:08 pm

Norton Internet security 2010 is good. And you can enable everything now.


Your Computer is Clean
[You must be registered and logged in to see this link.]

Some final items:

It's a good idea to Flush your System Restore after removing malware and create a new restore point.

For help with Vista visit: [You must be registered and logged in to see this link.]
Here are some additional links for you to check out to help you with your computer security.

Browsers

Just because your computer came loaded with Internet Explorer doesn't mean that you have to use it, there are other free alternatives, [You must be registered and logged in to see this link.] and [You must be registered and logged in to see this link.], both are free to use and are more secure than IE.

If you are using firefox you can stay more secure by adding [You must be registered and logged in to see this link.] and [You must be registered and logged in to see this link.]

NoScript stops Java scripts from starting on a web page unless you give permission for them, and WOT (Web Of Trust) has a comprehensive list of ratings for different websites allowing you to easily see if a website that you are about to go to has a bad reputation; in fact it will warn you to check if you are sure that you want to continue to a bad website.

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.


Additional Security Measures


Visit Microsoft's Windows Update Site Frequently - It is important that you visit [You must be registered and logged in to see this link.] regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

[You must be registered and logged in to see this link.]- SpywareBlaster will add a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

[You must be registered and logged in to see this link.]- Scans your PC for tracking cookies in multiple browsers as well as in Adobe Flash.

[You must be registered and logged in to see this link.] Download and install the free version of Winpatrol. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.

[You must be registered and logged in to see this link.]

[You must be registered and logged in to see this link.]

Also, see here for system improvement: [You must be registered and logged in to see this link.]


It was a pleasure working with you banana_man14



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Solved Re: antispyware soft sorry to add this issue again

Post by banana_man14 on Tue Apr 27, 2010 6:29 am

ok i will do all of that!!!

i have tryed to update my windows, and i have a full internet connection but it will not update and my windows internet explorer will not work would this have anything to do with the virus i had? i have tryed everything they say to do on the windows website but had no luck??!!

Thank you very much for your help.
Have a bonza day Awesome (sparkly) Thank You!

It was good working with you too, you have been very helpful.

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Solved Re: antispyware soft sorry to add this issue again

Post by Kenny94 on Tue Apr 27, 2010 10:33 am

Hi bonza day

Malware can do some damage...So, we can try to clean this up and do what we can, but keep in mind that we can't solve ALL problems this malware already caused.

Please visit the links [You must be registered and logged in to see this link.] and [You must be registered and logged in to see this link.] first to read about this new Microsoft tool!

Then you can download and use: [You must be registered and logged in to see this link.]
Microsoft Fix it Center Client contains troubleshooters that help detect issues on target PCs and solve them on demand or proactively before you even know they exist!
It finds and fixes many common PC and device problems automatically. It also helps prevent new problems by proactively checking for known issues and installing updates. Fix it Center helps to consolidate the many steps of diagnosing and repairing a problem into an automated tool that does the work for you.

Microsoft Fix it Center makes getting support easier than ever, with tools that help solve the issues you have now and prevent new ones.



  • Easy to Install and Run: Easy-to-use wizards will guide you through the set-up process and help you anytime you need support.

  • Automated: With automated troubleshooters, Fix it Center helps solve issues with your PC, even if you're not sure what the exact problem is. Fix It Center scans your device to diagnose and repair problems, then gives you the option to "Find and fix" or to "Find and report.

  • Preventive Care: By helping you find and fix issues before they become real problems, Fix it Center helps keep your PC running smoothly and automatically downloading the latest solutions.


Let me know after you had run all the troubleshooters on your pc if it corrected your problem.

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Solved Re: antispyware soft sorry to add this issue again

Post by banana_man14 on Wed Apr 28, 2010 4:48 am

it is not letting me add microsoft fix it center, i have downloaded it but then this message appers when it starts to load:

[You must be registered and logged in to see this link.]

not sure if youcan see it but it says

error: No connection could be made because the target machine actively refused it 127.0.0.1:5555.

Also windows MSN said that it could not sign in. I toubleshooted this problem and it can back saying that the proxy server and key ports failed!

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Solved Re: antispyware soft sorry to add this issue again

Post by Kenny94 on Thu Apr 29, 2010 10:36 am

let's do the following:

Remove the Proxy setting in Internet Explorer and/or in FireFox.
In Internet Explorer

1.Tools Menu -> Internet Options -> Connections Tab -> Lan Settings > uncheck "use a proxy server" or reconfigure the Proxy server again in case you have set it previously.


In Firefox

1.Tools Menu -> Options... -> Advanced Tab -> Network Tab -> "Settings" under Connection > Choose "No Proxy"

2.Click the apply button and restart that computer in normal mode.

Next

We need to repair some of windows' internal registration settings

Please read through [You must be registered and logged in to see this link.] first


  1. Please download [You must be registered and logged in to see this link.]
  2. Extract the zip file to your desktop.
  3. Double click Dial-a-Fix.exe to start the program.
  4. Press the green double checkmark box (Looks like this: )
  5. UNcheck "Empty Temp Folders", as well as "Adjust Time/Date" in the prep section. The prep section should then look like this:

  6. When the window looks like this, press the GO button in the bottom of the window.

  7. Exit/Close Dial-A-Fix
  8. Reboot your computer and let me know if that helped.

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Solved Re: antispyware soft sorry to add this issue again

Post by banana_man14 on Fri Apr 30, 2010 7:45 am

i have UNchecked 'use a proxy server for your LAN' in internet options and it has let me view the internet on internet explorer and abled me to download and run microsoft FIX IT.

please could you advise me if i still have to download dial-A-Fix? As my computer seems to be running with no problems now.

If not then, thank you very much for your help, even after the virus had gone!!

Cheers Mate

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Solved Re: antispyware soft sorry to add this issue again

Post by Kenny94 on Fri Apr 30, 2010 10:54 am

Nope no need to use Dial-A-Fix.... Smile

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