need help..slow pc performance

View previous topic View next topic Go down

need help..slow pc performance

Post by drc on Fri Apr 23, 2010 5:50 am

i need help..,my pc started to perform and process slow...it wasnt like this a few weeks ago...pls help diagnose and repair..thanks

drc
Novice
Novice

Status :
Online
Offline

Posts : 22
Joined : 2009-04-28
Gender : Male
OS : windows XP home

View user profile

Back to top Go down

Re: need help..slow pc performance

Post by Dr Jay on Fri Apr 23, 2010 1:16 pm

Hello! We need to do some diagnostics to get started.

1. Please download [You must be registered and logged in to see this link.] by noahdfear.
  • Save it to your desktop.
  • Double-click profiles.exe and post its log when you reply


2. Download [You must be registered and logged in to see this link.] by ad13 and save it to your Desktop.
  • Double-click Win32kDiag.exe to run Win32kDiag and let it finish.
  • When it states "Finished! Press any key to exit...", press any key on your keyboard to close the program.
  • Double-click on the Win32kDiag.txt file that is located on your Desktop and post the entire contents of that log as a reply to this topic.


3. Please download [You must be registered and logged in to see this link.] by me, and save to your Desktop.
  • Double-click on Cheetah-Anti-Rogue.zip, and extract the file to your Desktop.
  • Double-click on Cheetah-Anti-Rogue.cmd to start.
  • It will finish quickly and launch a log.
  • Post the contents of it in your next reply.


4. In your next reply, please post the following logs for my review:
  • Profiles log (1)
  • Win32kDiag log (2)
  • Cheetah log (3)


Thanks! Smile


Dr. Jay (DJ)


[You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.]

Dr Jay
Head Administrator
Head Administrator

Status :
Online
Offline

Posts : 13707
Joined : 2009-09-06
Gender : Male
OS : Windows 10 Home & Pro

View user profile

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum