security tool infected cannot open computer on safe mode for removal

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security tool infected cannot open computer on safe mode for removal

Post by g gaynett on 18th April 2010, 8:46 pm

have loaded spy removal programs but unable to get computer to open on safe mode by pressing f8 instead a boot window opens with a hard dr or cd option. have tried numerous times without success. the security tool remains in control of my computer and has successfully evaded all efforts to delete it. can anyone help?

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Re: security tool infected cannot open computer on safe mode for removal

Post by Belahzur on 18th April 2010, 10:26 pm

Download [You must be registered and logged in to see this link.] by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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