Computer freezes

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Computer freezes

Post by Kwill57 on Thu Apr 15, 2010 10:12 pm

Hi,

My computer keeps freezing. I recently had the vista antispyware 2010 virus on my computer. I seem to have gotten rid of most of it, but my computer still freezes. I have cleaned the registry a few times. I've done disk defrag and registry defrag. When I use malware bytes it freezes in three minutes, when I use super antispyware or spybot it freezes in about twenty minutes. It freezes in safemode too, even though now I can't even get safe mode to boot. I've even done registry fixes. I don't know what else to do, please help. Thanks.

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Re: Computer freezes

Post by Belahzur on Fri Apr 16, 2010 8:34 pm

Download [You must be registered and logged in to see this link.] by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


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Re: Computer freezes

Post by Kwill57 on Sat Apr 17, 2010 4:52 am

my computer froze when I tried to run the scan, a few minutes in. Both the regular scan and the quick scan.

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Re: Computer freezes

Post by Belahzur on Sat Apr 17, 2010 12:35 pm

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


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Re: Computer freezes

Post by Kwill57 on Mon Apr 19, 2010 8:54 pm

it freezes during the Malwarebytes quick scan as well.

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