Slow running laptop

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Slow running laptop

Post by Lynna on Wed 14 Apr 2010, 5:16 am

Hello,

My name is Lynna and I am having a lot of problems with my Dell Inspiron E1505 laptop. I am running XP Home edition and I have completed a virus scan, I have run my CCleaner and my Malwarebytes Anti-Malware tool. But I am still having difficulties. I did receive notifications that updates were available from Microsoft, and I received a picture from my brother that I could not open and I have my husband download Winzip to open my brothers picture. It was during these times that I began having problems with my laptop.

I sure would appreciate any help to clean and enhance my computer.

Sincerely,
Lynna

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Re: Slow running laptop

Post by makxp77 on Wed 14 Apr 2010, 9:32 am

Try running another virus scan from online:

http://security.symantec.com/sscv6/home.asp?langid=ie&venid=sym&plfid=21&pkj=JZWNQKZWCGZYFVHDYKD

This should make sure your virus free, not all virus/spyware programs detect certain infections.

Then let us know what happend!


MiKeY

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Re: Slow running laptop

Post by Lynna on Thu 15 Apr 2010, 2:37 am

Hello makxp77,

I completed the scan as you suggested and the scan results came back with zero infections. Do you have any other idea that I may try?

Lynna

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Re: Slow running laptop

Post by makxp77 on Thu 15 Apr 2010, 1:42 pm

Did you add any new games or programs ? Hit these three buttons at the same time to get the task manager, then go to performance and tell me what is your total memory and total peak numbers.


MiKeY

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Re: Slow running laptop

Post by Lynna on Fri 16 Apr 2010, 1:09 am

total memory and total peak numbers:

Physical M = 2095480
Kernel M =116328

Peake Number = 2095480

Thank yoou for your help.

Lynna

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Re: Slow running laptop

Post by Lynna on Fri 16 Apr 2010, 1:25 am

I forgot to tell you. The only program change was when my husband downloaded Winzip.

Lynna

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Re: Slow running laptop

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