Slow running laptop

View previous topic View next topic Go down

Slow running laptop

Post by Lynna on 13th April 2010, 6:16 pm

Hello,

My name is Lynna and I am having a lot of problems with my Dell Inspiron E1505 laptop. I am running XP Home edition and I have completed a virus scan, I have run my CCleaner and my Malwarebytes Anti-Malware tool. But I am still having difficulties. I did receive notifications that updates were available from Microsoft, and I received a picture from my brother that I could not open and I have my husband download Winzip to open my brothers picture. It was during these times that I began having problems with my laptop.

I sure would appreciate any help to clean and enhance my computer.

Sincerely,
Lynna

Lynna
Beginner
Beginner

Posts Posts : 4
Joined Joined : 2010-04-13
OS OS : XP
Points Points : 24333
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Slow running laptop

Post by makxp77 on 13th April 2010, 10:32 pm

Try running another virus scan from online:

http://security.symantec.com/sscv6/home.asp?langid=ie&venid=sym&plfid=21&pkj=JZWNQKZWCGZYFVHDYKD

This should make sure your virus free, not all virus/spyware programs detect certain infections.

Then let us know what happend!


MiKeY

MCITP \ MCSE \ CompTia A+ \ Server+ \ Security+

makxp77
Senior
Senior

Posts Posts : 216
Joined Joined : 2009-08-06
Gender Gender : Male
OS OS : Windows 7 X64
Protection Protection : Avira Premium
Points Points : 29074
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Slow running laptop

Post by Lynna on 14th April 2010, 3:37 pm

Hello makxp77,

I completed the scan as you suggested and the scan results came back with zero infections. Do you have any other idea that I may try?

Lynna

Lynna
Beginner
Beginner

Posts Posts : 4
Joined Joined : 2010-04-13
OS OS : XP
Points Points : 24333
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Slow running laptop

Post by makxp77 on 15th April 2010, 2:42 am

Did you add any new games or programs ? Hit these three buttons at the same time to get the task manager, then go to performance and tell me what is your total memory and total peak numbers.


MiKeY

MCITP \ MCSE \ CompTia A+ \ Server+ \ Security+

makxp77
Senior
Senior

Posts Posts : 216
Joined Joined : 2009-08-06
Gender Gender : Male
OS OS : Windows 7 X64
Protection Protection : Avira Premium
Points Points : 29074
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Slow running laptop

Post by Lynna on 15th April 2010, 2:09 pm

total memory and total peak numbers:

Physical M = 2095480
Kernel M =116328

Peake Number = 2095480

Thank yoou for your help.

Lynna

Lynna
Beginner
Beginner

Posts Posts : 4
Joined Joined : 2010-04-13
OS OS : XP
Points Points : 24333
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Slow running laptop

Post by Lynna on 15th April 2010, 2:25 pm

I forgot to tell you. The only program change was when my husband downloaded Winzip.

Lynna

Lynna
Beginner
Beginner

Posts Posts : 4
Joined Joined : 2010-04-13
OS OS : XP
Points Points : 24333
# Likes # Likes : 0

View user profile

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum