Antivirus Suite infection

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Re: Antivirus Suite infection

Post by silver7 on Thu Apr 22, 2010 1:28 am

Now I just got a message saying internet explorer encountered a problem and needs to close.

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Re: Antivirus Suite infection

Post by silver7 on Thu Apr 22, 2010 1:45 am

"The tab has been recovered because internet exporer encountered a problem and had to close" is happening all the time. Usually once this happens I can not go back to the previous page and my current page goes blank.

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Re: Antivirus Suite infection

Post by chiaz on Thu Apr 22, 2010 12:32 pm

Try this.

1. Download [You must be registered and logged in to see this link.], unzip it to your Desktop, and run it.
2. Click the Apply button.
3. You'll be prompted for the Operating System CD or the Service Pack Files location:
  • If you're using Windows XP, insert the Operating System CD. For OEM systems, point to the Operating System source path when prompted. If you've applied a Service Pack separately, you need to insert the Slipstreamed Operating System CD (if you have one) or point the installer to the ServicePack source path when prompted (see the image below). Mention the path as "C:\Windows\ServicePackFiles\i386" or "C:\Windows\ServicePackFiles"
  • If you don't have the Windows installation CD, and if the installation source files are not present in the hard disk, you may click Cancel when you see a dialog similar to the image below. IEFix will continue with DLL registration part.


  • Restart Windows.

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Re: Antivirus Suite infection

Post by silver7 on Sat Apr 24, 2010 2:06 am

I tried it but it did not work and I am still having the same problem. Which file in the i386 folder of my operating system CD am I supposed to select?

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Re: Antivirus Suite infection

Post by chiaz on Sat Apr 24, 2010 2:40 am

I believe pointing it to the folder (i386) where it resides will suffice.

Is your OS CD slipstreamed with XP SP3? If not, please read here:
[You must be registered and logged in to see this link.]

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Re: Antivirus Suite infection

Post by silver7 on Sun Apr 25, 2010 2:07 pm

I don't know if my OS CD is streamlined with XP SP3. How can I confirm?

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Re: Antivirus Suite infection

Post by silver7 on Mon Apr 26, 2010 2:53 am

I will be traveling until Wed but will check back for your answer when I return.

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Re: Antivirus Suite infection

Post by Belahzur on Mon Apr 26, 2010 9:16 pm

Okay, we'll continue this then.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Re: Antivirus Suite infection

Post by chiaz on Tue Apr 27, 2010 11:04 am

Hey silver7,

What does it say on your OS CD?

Here's a guide on slipstreaming service packs, this will put you in good stead if you do need to repair any part of Windows in the future so in my opinion it's worth the time.

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Re: Antivirus Suite infection

Post by silver7 on Tue Apr 27, 2010 11:16 pm

My CD says it is a reinstallation CD (DELL) - Microsoft Windows XP Media Center vERSION 2005 WITH UPDATE ROLLUP 2.

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Re: Antivirus Suite infection

Post by silver7 on Wed Apr 28, 2010 12:11 am

This internet explorer thing seems like it is getting worse. Can't I just delete internet explorer and go with something like firefox? Isn't firefox supposed to be better against viruses and malware?

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Re: Antivirus Suite infection

Post by chiaz on Wed Apr 28, 2010 6:52 am

Yes, you may want to download and install FireFox. Other alternatives are Chrome and Opera.

I would not suggest you uninstall IE, as it is an integral part of the OS and problems may arise if you remove it altogether. Just let it be.

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Re: Antivirus Suite infection

Post by silver7 on Thu Apr 29, 2010 12:44 am

Ok, but should I fix IE before I start using Firefox.

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Re: Antivirus Suite infection

Post by silver7 on Thu Apr 29, 2010 12:47 am

If I should fix IE first, how do I know if my OS is streamlined? Also, the guide you sent me did not mention SP3, only 1 and 2 so which process should I follow? Thanks

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Re: Antivirus Suite infection

Post by chiaz on Thu Apr 29, 2010 10:45 am

There is no need to fix IE to use FireFox, both are independent of each other.

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Re: Antivirus Suite infection

Post by silver7 on Sun May 02, 2010 2:37 am

I am not having any issues using Firefox but my wife wants me to go back to IE. I am going to use Firefox a while longer and see if I can't get her to change her mind.

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