How do I delete Antivirus Soft, Win32/Nuqel.e & BankFox.A?

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How do I delete Antivirus Soft, Win32/Nuqel.e & BankFox.A?

Post by donaldlieu on 12th April 2010, 5:11 am

hi today my mom was surfing the web and she got this virus Antivirus Soft, Win32/Nuqel.e & BankFox.A she told me to come over and try to fix it cause i was the computer expert in the house (btw i'm only 10)and i need help fixing her laptop if anyone can help me plz contact me at -removed- and tell me if your going to fix it so i will unblock you from my email thx

p.s my moms laptop is 8 yrs old and is a windows xp im still trying to fix this problem i wil check this post daily around six and once again thx

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Re: How do I delete Antivirus Soft, Win32/Nuqel.e & BankFox.A?

Post by Belahzur on 12th April 2010, 8:15 pm

Download [You must be registered and logged in to see this link.] by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Re: How do I delete Antivirus Soft, Win32/Nuqel.e & BankFox.A?

Post by donaldlieu on 18th April 2010, 7:16 pm

this problem has been fixed with combo fix and malware bytes thx for your time

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