Cannot remove Antivirus Suite malware - proving VERY stubborn

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Cannot remove Antivirus Suite malware - proving VERY stubborn

Post by Looznmyshirt on 7th April 2010, 1:40 pm

Hi,

I have followed the advice from forums such as this (thank you all for trying to help folks like me), including booting-up in Safe Mode and using Malwarebytes to get rid of the problem, but the Antivirus Suite pop-ups always keep coming back. Searches with tools such as Avast, Sophos, PC Doctor, Antispyware, Malwarebytes just don't seem to find all of the infections, even though I believe I am using fully updated versions of the tools.

What might I be doing wrong? Could it be that scanning while in Safe Mode is not as effective? Also, should the 'quick scan' option be sufficient to detect all infections, or should I always [also] run full scans, just to be sure? I have always been running the full scans, which have taken several hours(!), depending on the software.

Finally, the computer is now taking about 7-10 minutes to boot-up normally, vs. much less time previously. It seems to be starting/loading-up many more programs when booting. What's the best way to trim this?

Thanks very much in advance for any help you can provide!
Loozn

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Re: Cannot remove Antivirus Suite malware - proving VERY stubborn

Post by shanew on 7th April 2010, 7:12 pm

Moderated Message: Hello, your comment has been removed. Please do not post in another member's topic. If you need help, please read [You must be registered and logged in to see this link.] over and [You must be registered and logged in to see this link.] to open a new topic.

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Re: Cannot remove Antivirus Suite malware - proving VERY stubborn

Post by Belahzur on 7th April 2010, 7:35 pm

Download [You must be registered and logged in to see this link.] by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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