VERY slow computer!

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VERY slow computer!

Post by MiniRadi on 7th April 2010, 2:18 am

Hey Guys,

I have a Dell latitude laptop. 1.8Gh 4gb Ram. It's ONLY slow on the reboot and when you go to turn off the computer. Can someone PLEASE help me?


Last edited by MiniRadi on 7th April 2010, 10:15 pm; edited 1 time in total

MiniRadi
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Re: VERY slow computer!

Post by Dr Jay on 7th April 2010, 4:52 am

Hello! We need to do some diagnostics to get started.

1. Please download [You must be registered and logged in to see this link.] by noahdfear.
  • Save it to your desktop.
  • Double-click profiles.exe and post its log when you reply


2. Download [You must be registered and logged in to see this link.] by ad13 and save it to your Desktop.
  • Double-click Win32kDiag.exe to run Win32kDiag and let it finish.
  • When it states "Finished! Press any key to exit...", press any key on your keyboard to close the program.
  • Double-click on the Win32kDiag.txt file that is located on your Desktop and post the entire contents of that log as a reply to this topic.


3. Please download [You must be registered and logged in to see this link.] by me, and save to your Desktop.
  • Double-click on Cheetah-Anti-Rogue.zip, and extract the file to your Desktop.
  • Double-click on Cheetah-Anti-Rogue.cmd to start.
  • It will finish quickly and launch a log.
  • Post the contents of it in your next reply.


4. In your next reply, please post the following logs for my review:
  • Profiles log (1)
  • Win32kDiag log (2)
  • Cheetah log (3)


Thanks! Smile


Dr. Jay (DJ)


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Re: VERY slow computer!

Post by MiniRadi on 7th April 2010, 10:14 pm

Profiles log:


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-18
ProfileImagePath REG_EXPAND_SZ %systemroot%\system32\config\systemprofile

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-19
ProfileImagePath REG_EXPAND_SZ C:\Windows\ServiceProfiles\LocalService

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-20
ProfileImagePath REG_EXPAND_SZ C:\Windows\ServiceProfiles\NetworkService

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-3077456794-3712139690-278759406-1001
ProfileImagePath REG_EXPAND_SZ C:\Users\MiniRadi

SystemRoot REG_SZ C:\Windows


Win32kDiag Log:

Running from: C:\Users\MiniRadi\Desktop\Win32kDiag.exe

Log file at : C:\Users\MiniRadi\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\Windows'...



Cannot access: C:\Windows\CSC\v2.0.6\pq

And the last one said "The specified file doesn't exist."

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Re: VERY slow computer!

Post by Dr Jay on 8th April 2010, 1:51 am

Try this for Cheetah instead: [You must be registered and logged in to see this link.]


Dr. Jay (DJ)


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Re: VERY slow computer!

Post by MiniRadi on 8th April 2010, 2:00 am

Thanks it worked, Heres the log;

Cheetah-Anti-Rogue v1.3.35
by DragonMaster Jay

Microsoft Windows [Version 6.1.7600]
Date: 08/04/2010 - Time: 11:59:31 - Arch.: x86


-- Malware removal tools check --


-- Known infection --

C:\Windows\Tasks\{35DC3473-A719-4d14-B7C1-FD326CA84A0C}.job (Trj.FakeAlert)
C:\Windows\Tasks\{66BA574B-1E11-49b8-909C-8CC9E0E8E015}.job (Trj.FakeAlert)


Extra message: Detection only.


EOF

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Re: VERY slow computer!

Post by Dr Jay on 8th April 2010, 3:34 am

Please download Malwarebytes Anti-Malware from [You must be registered and logged in to see this link.].
Alternate link: [You must be registered and logged in to see this link.].
(Note: if you already have the program installed, just follow the directions. No need to re-download or re-install!)

Double Click mbam-setup.exe to install the application.

(Note: if you already have the program installed, open Malwarebytes from the Start Menu or Desktop shortcut, click the Update tab, and click Check for Updates, before doing the scan as instructed below!)

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. If you are prompted to restart, please allow it to restart your computer. Failure to do this, will cause the infection to still be active on the computer.
  • Please save the log to a location you will remember.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • The log can also be found at C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt
  • Copy and paste the entire report in your next reply.


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Re: VERY slow computer!

Post by MiniRadi on 8th April 2010, 6:44 am

Malwarebytes' Anti-Malware 1.45
[You must be registered and logged in to see this link.]

Database version: 3967

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

8/04/2010 4:43:52 PM
mbam-log-2010-04-08 (16-43-52).txt

Scan type: Full scan (C:\|Q:\|)
Objects scanned: 166584
Time elapsed: 2 hour(s), 12 minute(s), 22 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\XML (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\ROUA3O12PW (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\TOY5KNQ8OC (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\toy5knq8oc (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Windows\Tasks\{66BA574B-1E11-49b8-909C-8CC9E0E8E015}.job (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Windows\Tasks\{35DC3473-A719-4d14-B7C1-FD326CA84A0C}.job (Trojan.Downloader) -> Quarantined and deleted successfully.

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Re: VERY slow computer!

Post by Dr Jay on 8th April 2010, 3:02 pm

Please run a free online scan with the [You must be registered and logged in to see this link.]
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • When asked, allow the ActiveX control to install
  • Click Start
  • Make sure that the options Remove found threats and the option Scan unwanted applications is checked
  • Click Scan (This scan can take several hours, so please be patient)
  • Once the scan is completed, you may close the window
  • Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
  • Copy and paste that log as a reply to this topic


Dr. Jay (DJ)


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Re: VERY slow computer!

Post by MiniRadi on 9th April 2010, 1:12 am

ESETSmartInstaller@High as downloader log:
all ok
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=5d041e49c3b6104d9bd20849fd1284a1
# end=finished
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2010-04-09 12:58:43
# local_time=2010-04-09 10:58:43 (+1000, E. Australia Standard Time)
# country="Australia"
# lang=1033
# osver=6.1.7600 NT
# compatibility_mode=5893 16776574 100 94 4253801 22401718 0 0
# compatibility_mode=8199 39157117 100 100 0 27655663 0 0
# scanned=64522
# found=0
# cleaned=0
# scan_time=4238
# nod_component=V3 Build:0x30000000

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Re: VERY slow computer!

Post by Dr Jay on 9th April 2010, 4:00 am

Please download DDS by sUBs from [You must be registered and logged in to see this link.] or [You must be registered and logged in to see this link.] and save it to your Desktop.

Note: Before scanning, make sure all other running programs are closed. There shouldn't be any scheduled antivirus scans running while the scan is being performed. Do not use your computer for anything else during the scan.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click Yes to the Optional_Scan
  • Please follow the instructions that pop up for posting the results. Post only the contents of both logs. There is no way to attach.
  • Close the program window, and delete the program from your Desktop.


Dr. Jay (DJ)


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Re: VERY slow computer!

Post by MiniRadi on 9th April 2010, 4:51 am

First one:


DDS (Ver_10-03-17.01) - NTFSx86
Run by MiniRadi at 14:48:50.04 on Fri 09/04/2010
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.61.1033.18.2039.1218 [GMT 10:00]


============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\LogMeIn Hamachi\hamachi-2.exe
C:\Program Files\Microsoft Application Virtualization Client\sftvsa.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Microsoft Application Virtualization Client\sftlist.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskhost.exe
C:\Program Files\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Windows\SOUNDMAN.EXE
C:\Program Files\LiveZilla\LiveZilla.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\MiniRadi\Desktop\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = [You must be registered and logged in to see this link.]
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
mRun: [egui] "c:\program files\eset\eset nod32 antivirus\egui.exe" /hide /waitservice
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [LiveZilla] "c:\program files\livezilla\LiveZilla.exe" -minimize
mRun: [LogMeIn Hamachi Ui] "c:\program files\logmein hamachi\hamachi-2-ui.exe" --auto-start
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
uPolicies-explorer: TaskbarNoThumbnail = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - [You must be registered and logged in to see this link.]
Notify: igfxcui - igfxdev.dll
STS: Windows DreamScene: {e31004d1-a431-41b8-826f-e902f9d95c81} - %SystemRoot%\System32\DreamScene.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\miniradi\appdata\roaming\mozilla\firefox\profiles\pebt60gx.default\
FF - prefs.js: browser.search.defaulturl - [You must be registered and logged in to see this link.]
FF - prefs.js: browser.startup.homepage - [You must be registered and logged in to see this link.]
FF - prefs.js: keyword.URL - [You must be registered and logged in to see this link.]
FF - component: c:\users\miniradi\appdata\roaming\mozilla\firefox\profiles\pebt60gx.default\extensions\{d6902984-559d-4d30-83ba-6315d7c84cd1}\components\FFExternalAlert.dll
FF - component: c:\users\miniradi\appdata\roaming\mozilla\firefox\profiles\pebt60gx.default\extensions\{d6902984-559d-4d30-83ba-6315d7c84cd1}\components\RadioWMPCore.dll
FF - plugin: c:\progra~1\micros~4\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R2 cvhsvc;Client Virtualization Handler;c:\program files\common files\microsoft shared\virtualization handler\CVHSVC.EXE [2009-9-26 819600]
R2 ekrn;ESET Service;c:\program files\eset\eset nod32 antivirus\ekrn.exe [2009-5-14 731840]
R2 epfwwfpr;epfwwfpr;c:\windows\system32\drivers\epfwwfpr.sys [2009-5-14 93312]
R2 Hamachi2Svc;LogMeIn Hamachi 2.0 Tunneling Engine;c:\program files\logmein hamachi\hamachi-2.exe [2010-3-30 1107336]
R2 sftlist;Application Virtualization Client;c:\program files\microsoft application virtualization client\sftlist.exe [2009-9-23 447832]
R3 NETw2v32;Intel(R) PRO/Wireless 2915ABG Network Connection Driver for Windows Vista;c:\windows\system32\drivers\NETw2v32.sys [2007-8-12 2599936]
R3 sftfs;sftfs;c:\program files\microsoft application virtualization client\drivers\SftFSlh.sys [2009-9-23 543064]
R3 sftplay;sftplay;c:\program files\microsoft application virtualization client\drivers\sftplaylh.sys [2009-9-23 190312]
R3 Sftredir;Sftredir;c:\windows\system32\drivers\Sftredirlh.sys [2009-9-23 21848]
R3 sftvol;sftvol;c:\program files\microsoft application virtualization client\drivers\SftVollh.sys [2009-9-23 14680]
R3 sftvsa;Application Virtualization Service Agent;c:\program files\microsoft application virtualization client\sftvsa.exe [2009-9-23 203608]
R3 VST_DPV;VST_DPV;c:\windows\system32\drivers\VSTDPV3.SYS [2009-7-14 980992]
R3 VSTHWICH;VSTHWICH;c:\windows\system32\drivers\VSTICH3.SYS [2009-7-14 242176]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-14 229888]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2009-9-26 4639136]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-2-28 1343400]
S3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\drivers\WSDPrint.sys [2009-7-14 17920]

=============== Created Last 30 ================

2010-04-08 03:40:44 0 d-----w- c:\users\miniradi\appdata\roaming\Malwarebytes
2010-04-08 03:40:25 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-04-08 03:40:16 0 d-----w- c:\programdata\Malwarebytes
2010-04-08 03:40:15 20824 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-04-08 03:40:05 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-04-07 06:49:05 0 d-----w- c:\programdata\Adobe
2010-04-05 11:33:28 0 d-----w- c:\programdata\NFS Underground
2010-04-04 21:53:09 0 d-----w- c:\program files\common files\DivX Shared
2010-04-04 21:50:03 0 d-----w- c:\program files\DivX
2010-04-04 21:48:10 0 d-----w- c:\programdata\DivX
2010-04-03 12:39:10 0 d-----w- c:\users\miniradi\appdata\roaming\UltraVNC
2010-04-01 05:55:15 0 d-----w- c:\program files\LogMeIn Hamachi
2010-03-31 06:36:58 977920 ----a-w- c:\windows\system32\wininet.dll
2010-03-28 09:42:51 610 --sha-r- c:\users\miniradi\ntuser.pol
2010-03-28 05:24:11 0 d-----w- c:\windows\pss
2010-03-21 10:41:00 303616 ----a-w- c:\windows\IsUninst.exe
2010-03-18 09:50:31 0 ---ha-w- c:\windows\system32\drivers\Msft_User_WpdFs_01_09_00.Wdf
2010-03-13 11:10:58 0 d-----w- c:\users\miniradi\appdata\roaming\Spore
2010-03-13 02:03:14 0 d-----w- c:\programdata\{36BF184B-A05E-4ABD-9B84-E10702BAE3E6}
2010-03-13 02:03:07 0 d-----w- c:\program files\LiveZilla
2010-03-11 06:59:49 0 d-----w- c:\programdata\Microsoft Help

==================== Find3M ====================

2010-03-08 20:28:58 409088 ----a-w- c:\windows\system32\systemcpl.dll
2010-03-08 20:28:58 13824 ----a-w- c:\windows\system32\slwga.dll
2010-02-15 08:06:19 87608 ----a-w- c:\users\miniradi\appdata\roaming\inst.exe
2010-02-15 08:06:19 47360 ----a-w- c:\users\miniradi\appdata\roaming\pcouffin.sys
2010-02-09 10:08:06 47360 ----a-w- c:\windows\system32\drivers\pcouffin.sys
2010-02-05 23:30:19 319488 ----a-w- c:\windows\HideWin.exe
2010-02-03 05:56:56 26176 ---ha-w- c:\windows\system32\hamachi.sys
2010-02-02 07:45:54 2048 ----a-w- c:\windows\system32\tzres.dll
2010-01-18 23:29:31 85504 ----a-w- c:\windows\system32\secproc_ssp_isv.dll
2010-01-18 23:29:31 85504 ----a-w- c:\windows\system32\secproc_ssp.dll
2010-01-18 23:29:31 365568 ----a-w- c:\windows\system32\secproc_isv.dll
2010-01-18 23:29:30 369152 ----a-w- c:\windows\system32\secproc.dll
2010-01-18 23:28:33 324608 ----a-w- c:\windows\system32\RMActivate_isv.exe
2010-01-18 23:28:33 277504 ----a-w- c:\windows\system32\RMActivate_ssp_isv.exe
2010-01-18 23:28:30 320512 ----a-w- c:\windows\system32\RMActivate.exe
2010-01-18 23:28:30 280064 ----a-w- c:\windows\system32\RMActivate_ssp.exe
2010-01-14 01:12:06 181120 ------w- c:\windows\system32\MpSigStub.exe
2010-01-13 03:17:32 1247776 ----a-w- c:\windows\RtlExUpd.dll
2009-07-14 04:56:42 31548 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2009-07-14 04:56:42 31548 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2009-07-14 04:56:42 291294 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2009-07-14 04:56:42 291294 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2009-07-14 04:41:57 174 --sha-w- c:\program files\desktop.ini
2009-07-14 00:34:40 291294 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2009-07-14 00:34:40 291294 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2009-07-14 00:34:38 31548 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2009-07-14 00:34:38 31548 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-06-10 21:26:35 9633792 --sha-r- c:\windows\fonts\StaticCache.dat
2009-07-14 01:14:45 396800 --sha-w- c:\windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_f12e83abb108c86c\WinMail.exe

============= FINISH: 14:49:45.32 ===============



Second One:


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft Windows 7 Ultimate
Boot Device: \Device\HarddiskVolume1
Install Date: 5/02/2010 8:22:24 PM
System Uptime: 4/09/2010 6:33:06 AM (-3544 hours ago)

Motherboard: Dell Inc. | |
Processor: Intel(R) Pentium(R) M processor 1.73GHz | Microprocessor | 797/133mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 37 GiB total, 11.431 GiB free.
D: is CDROM ()
G: is FIXED (FAT32) - 298 GiB total, 169.101 GiB free.

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP48: 9/04/2010 11:55:23 AM - Scheduled Checkpoint

==== Installed Programs ======================

7-Zip 4.65
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.3
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Ashampoo Burning Studio 9.21
Bonjour
Cucusoft Ultimate DVD + Video Converter Suite 7.8.7.6
DivX Setup
ESET NOD32 Antivirus
ESET Online Scanner v3
Haali Media Splitter
iTunes
LiveZilla
LogMeIn Hamachi
Malwarebytes' Anti-Malware
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Office Click-to-Run 2010 (Beta)
Microsoft Office Home and Business 2010 (Beta) - English
Mozilla Firefox (3.6.3)
MSVCRT
PowerDVD
QuickTime
Realtek AC'97 Audio
Realtek High Definition Audio Driver
VC80CRTRedist - 8.0.50727.4053
VLC media player 1.0.5
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Live Upload Tool
Windows Media Player Firefox Plugin
WinSCP 4.2.5

==== Event Viewer Messages From Past Week ========

9/04/2010 10:04:03 AM, Error: Microsoft-Windows-WMPNSS-Service [14332] - Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80070422'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
8/04/2010 9:55:26 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR1.
8/04/2010 9:55:13 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
8/04/2010 4:47:45 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} and APPID {344ED43D-D086-4961-86A6-1106F4ACAD9B} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
8/04/2010 12:20:31 AM, Error: volsnap [36] - The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.
7/04/2010 10:14:08 AM, Error: Service Control Manager [7023] - The SPP Notification Service service terminated with the following error: Access is denied.
5/04/2010 11:35:47 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.

==== End Of File ===========================

MiniRadi
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Re: VERY slow computer!

Post by Dr Jay on 9th April 2010, 2:20 pm

Your logs are clean.

To manually create a new Restore Point

  • Go to Control Panel and select System and Maintenance
  • Select System
  • On the left select Advance System Settings and accept the warning if you get one
  • Select System Protection Tab
  • Select Create at the bottom
  • Type in a name i.e. Clean
  • Select Create
Now we can purge the infected ones
  • Go back to the System and Maintenance page
  • Select Performance Information and Tools
  • On the left select Open Disk Cleanup
  • Select Files from all users and accept the warning if you get one
  • In the drop down box select your main drive i.e. C
  • For a few moments the system will make some calculations
  • Select the More Options tab
  • In the System Restore and Shadow Backups select Clean up
  • Select Delete on the pop up
  • Select OK
  • Select Delete
You are now done

To remove all of the tools we used and the files and folders they created, please do the following:
Please download [You must be registered and logged in to see this link.] by OldTimer:

  • Save it to your Desktop.
  • Double click OTC.exe.
  • Click the CleanUp! button.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes.

Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.

==

Please download [You must be registered and logged in to see this link.] to your desktop
  • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • It will close all programs when run, so make sure you have saved all your work before you begin.
  • Click the Start
    button to begin the process. Depending on how often you clean temp
    files, execution time should be anywhere from a few seconds to a minute
    or two. Let it run uninterrupted to completion.
  • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.


==

Download Security Check by screen317 from [You must be registered and logged in to see this link.] or [You must be registered and logged in to see this link.].
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


Dr. Jay (DJ)


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Re: VERY slow computer!

Post by MiniRadi on 9th April 2010, 9:32 pm

Results of screen317's Security Check version 0.99.3
Windows 7 (UAC is enabled)
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
ESET NOD32 Antivirus
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Adobe Flash Player 10
Adobe Reader 9.3.1
````````````````````````````````
Process Check:
objlist.exe by Laurent

````````````````````````````````
DNS Vulnerability Check:

GREAT! (Not vulnerable to DNS cache poisoning)

``````````End of Log````````````

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Re: VERY slow computer!

Post by Dr Jay on 10th April 2010, 3:53 am

Please read the following information that I have provided, which will help you prevent malicious software in the future. Please keep in mind, malware is a continuous danger on the Internet. It is highly important to stay safe while browsing, to prevent re-infection.

Software recommendations

Firewall

  • [You must be registered and logged in to see this link.]: the free version is just as good as the premium. I have linked you to the free version.
  • [You must be registered and logged in to see this link.]: the free version is just as good as the premium. I have linked you to the free version. The optional security suite enhances the firewall by 40% increase. If you would like to install the suite that includes antivirus, then remove your old antivirus first.
  • [You must be registered and logged in to see this link.]: free and excellent firewall.


AntiSpyware

  • [You must be registered and logged in to see this link.]
    SpywareBlaster is a program that prevents spyware from installing on your computer. A tutorial on using SpywareBlaster may be found [You must be registered and logged in to see this link.].
  • [You must be registered and logged in to see this link.].
    Spybot - Search & Destroy is a spyware and adware removal program. It also has realtime protection, TeaTimer to help safeguard your computer against spyware. (The link for Spybot - Search & Destroy contains a tutorial that will help you download, install, and begin using Spybot).


NOTE: Please keep ALL of these programs up-to-date and run them whenever you suspect a problem to prevent malware problems.

Resident Protection help
A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall, and scanning anti-spyware program at a time. Passive protectors such as SpywareBlaster can be run with any of them.

Rogue programs help
There are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:
[You must be registered and logged in to see this link.]

Securing your computer

  • [You must be registered and logged in to see this link.] - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  • [You must be registered and logged in to see this link.] replaces your current HOSTS file with one containing well known ad sites and other bad sites. This prevents your computer from connecting to those sites by redirecting them to 127.0.0.1, which is your local computer's loopback address, meaning it will be difficult to infect your computer in the future.


Please consider using an alternate browser
Mozilla's Firefox browser is a very good alternative. In addition to being generally more secure than Internet Explorer, it has a very good built-in popup blocker and add-ons, like NoScript, can make it even more secure. Opera is another good option.

If you are interested:


See [You must be registered and logged in to see this link.] for more info about malware and prevention.

Thank you for choosing GeekPolice. Please see [You must be registered and logged in to see this link.] if you would like to leave feedback or contribute to our site. Do you have any more questions?


Dr. Jay (DJ)


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Re: VERY slow computer!

Post by MiniRadi on 10th April 2010, 4:00 am

Ok, Thanks DragonMaster Jay. Is there any other way to make my computer faster when i turn it off and on? Because that's the only time it's slow

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Re: VERY slow computer!

Post by Dr Jay on 10th April 2010, 4:11 am

Use StartUpLite by Malwarebytes president RubbeR_DuckY: [You must be registered and logged in to see this link.]


Dr. Jay (DJ)


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Re: VERY slow computer!

Post by MiniRadi on 10th April 2010, 4:23 am

Ok Thanks. Do I just push continue and then it will be fixed next time I restart it? Because it only disables certain programs which to me will only make the start up faster. I mean when I turn it on It has a black screen with a flickering gray/white line at the top right, it does that for at least a minute or so. And when I turn it off it says Shutting down for at least 2 minutes. Is there any way to fix these TWO problems?

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Re: VERY slow computer!

Post by Dr Jay on 10th April 2010, 4:32 am

That is a deeper technical issue. I would recommend to post in the tech forums here on the board. Probably inside the Operating Systems section.


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Re: VERY slow computer!

Post by MiniRadi on 10th April 2010, 4:35 am

Ok, Will do Thanks for your help DragonMaster Jay!


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