How do I delete Antivirus Soft, Win32/Nuqel.e & BankFox.A?

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Re: How do I delete Antivirus Soft, Win32/Nuqel.e & BankFox.A?

Post by Dr Jay on 6th April 2010, 3:59 am

Post the Security Check log, so I can tell you what's up.


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Re: How do I delete Antivirus Soft, Win32/Nuqel.e & BankFox.A?

Post by jharl on 7th April 2010, 10:00 am

DragonMaster Jay,

I missed the second half of your last instruction. I will run the TCF and security check tonight.
Thanks.

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Re: How do I delete Antivirus Soft, Win32/Nuqel.e & BankFox.A?

Post by Dr Jay on 7th April 2010, 2:21 pm

ok


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Re: How do I delete Antivirus Soft, Win32/Nuqel.e & BankFox.A?

Post by jharl on 7th April 2010, 11:26 pm

DragonMaster Jay,

The last two programs have been run and here the log from Security Check:

Results of screen317's Security Check version 0.99.2
Windows XP Service Pack 3
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
ESET Online Scanner v3
CA eTrustITM Agent
Antivirus up to date!
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
CCleaner
Java(TM) 6 Update 13
Out of date Java installed!
Adobe Flash Player 10
````````````````````````````````
Process Check:
objlist.exe by Laurent

CA eTrustITM realmon.exe
CA eTrustITM InoRpc.exe
CA eTrustITM InoRT.exe
CA eTrustITM InoTask.exe
````````````````````````````````
DNS Vulnerability Check:

GREAT! (Not vulnerable to DNS cache poisoning)

``````````End of Log````````````

I look forward to the next steps.
Thanks,
John

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Re: How do I delete Antivirus Soft, Win32/Nuqel.e & BankFox.A?

Post by Dr Jay on 8th April 2010, 1:53 am

Please download the newest version of Java from [You must be registered and logged in to see this link.].

Before installing: it is important to remove older versions of Java since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs (Programs and Features in Vista/7).
Search in the list for all previous installed versions of Java. (J2SE Runtime Environment). Please uninstall/remove each of them.

Once old versions are gone, please install the newest version.

============

Please read the following information that I have provided, which will help you prevent malicious software in the future. Please keep in mind, malware is a continuous danger on the Internet. It is highly important to stay safe while browsing, to prevent re-infection.

Software recommendations

Antivirus/Antispyware

  • [You must be registered and logged in to see this link.]: this is Microsoft's free antivirus/antispyware program. It equips you with protection against viruses, spyware, trojans, rootkits, and worms. It is also light on the computer's performance. Note: when installing this, you have both an antivirus and antispyware. Make sure you also get a firewall.
  • [You must be registered and logged in to see this link.]: this is one of the most powerful, and easiest to use security software. The free version equips you with protection against viruses, spyware, trojans, rootkits, worms, and rogue software. Note: when installing this, you have both an antivirus and antispyware. Make sure you also get a firewall.


Firewall

  • [You must be registered and logged in to see this link.]: the free version is just as good as the premium. I have linked you to the free version.
  • [You must be registered and logged in to see this link.]: the free version is just as good as the premium. I have linked you to the free version. The optional security suite enhances the firewall by 40% increase. If you would like to install the suite that includes antivirus, then remove your old antivirus first.
  • [You must be registered and logged in to see this link.]: free and excellent firewall.


Note: Please keep ALL of these programs up-to-date and run them whenever you suspect a problem to prevent malware problems.

Resident Protection help
A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall, and scanning anti-spyware program at a time. Passive protectors such as SpywareBlaster can be run with any of them.

Rogue programs help
There are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:
[You must be registered and logged in to see this link.]

Securing your computer

  • [You must be registered and logged in to see this link.] - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  • [You must be registered and logged in to see this link.] replaces your current HOSTS file with one containing well known ad sites and other bad sites. This prevents your computer from connecting to those sites by redirecting them to 127.0.0.1, which is your local computer's loopback address, meaning it will be difficult to infect your computer in the future.


Please consider using an alternate browser
Mozilla's Firefox browser is a very good alternative. In addition to being generally more secure than Internet Explorer, it has a very good built-in popup blocker and add-ons, like NoScript, can make it even more secure. Opera is another good option.

If you are interested:


See [You must be registered and logged in to see this link.] for more info about malware and prevention.

Thank you for choosing GeekPolice. Please see [You must be registered and logged in to see this link.] if you would like to leave feedback or contribute to our site. Do you have any more questions?


Dr. Jay (DJ)


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Re: How do I delete Antivirus Soft, Win32/Nuqel.e & BankFox.A?

Post by jharl on 8th April 2010, 3:38 am

DargonMaster Jay,

No more questions. I will start using your recommendations.

Thanks for all your help!

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Re: How do I delete Antivirus Soft, Win32/Nuqel.e & BankFox.A?

Post by Dr Jay on 8th April 2010, 3:39 am

You're welcome. Smile


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