The latest problem, or, one more reason I'm switching to Mac for now

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Re: The latest problem, or, one more reason I'm switching to Mac for now

Post by spacephrawgg on 8th April 2010, 2:14 pm

no?

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Re: The latest problem, or, one more reason I'm switching to Mac for now

Post by Belahzur on 8th April 2010, 7:59 pm

Please delete this file:
C:\Windows\system32\drivers\ikhlayer.sys

Let me know if you still get the BSOD.


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Re: The latest problem, or, one more reason I'm switching to Mac for now

Post by spacephrawgg on 9th April 2010, 3:47 am

i went into the system 32 drivers folder and didn't find that thing. Also I came back to the computer tonight and found another blue screen of error message with the following technical data:

0x000000F4 (0x800000003, 0x86DA1A20, 0x86DA1B94, 0x805C8C8A)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:46:49 PM, on 4/8/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Jon\Desktop\winlogon.scr

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

[You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

[You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =

[You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

[You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

[You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet

Settings,ProxyOverride = *.local
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-

D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 3.1\aoltb.dll
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} -

C:\PROGRA~1\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} -

C:\PROGRA~1\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} -

C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-

0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} -

C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-

9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} -

C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} -

C:\PROGRA~1\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} -

C:\Program Files\AOL\AOL Toolbar 3.1\aoltb.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control

Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP

Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe"

/min
O4 - HKLM\..\Run: [Turtle Beach Audio Advantage Micro] "C:\Program

Files\Turtle Beach\AudioAdvantageMicro\TBAA.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common

Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program

Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0

\AdobeARM.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -

atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Jon\Local

Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search &

Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol

toolbar 3.1\resources\en-US\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]

\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} -

C:\Program Files\AOL\AOL Toolbar 3.1\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -

C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program

Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no

file)
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-

4502d9a03c2d} - [You must be registered and logged in to see this link.] (file

missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} -

C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration -

{DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} -

C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7

-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-

00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage

Validation Tool) - [You must be registered and logged in to see this link.]
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -

[You must be registered and logged in to see this link.]

_site.cab?1124759300106
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) -

[You must be registered and logged in to see this link.]
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -

[You must be registered and logged in to see this link.]
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} -

[You must be registered and logged in to see this link.]
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software

AutoUpdate Support Package) -

[You must be registered and logged in to see this link.]
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex

Control) - [You must be registered and logged in to see this link.]
O23 - Service: Avira Firewall (AntiVirFirewallService) - Avira GmbH -

C:\Program Files\Avira\AntiVir Desktop\avfwsvc.exe
O23 - Service: Avira AntiVir MailGuard (AntiVirMailService) - Avira GmbH -

C:\Program Files\Avira\AntiVir Desktop\avmailc.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH

- C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program

Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Avira AntiVir WebGuard (AntiVirWebService) - Avira GmbH -

C:\Program Files\Avira\AntiVir Desktop\AVWEBGRD.EXE
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. -

C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common

Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. -

C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program

Files\Bonjour\mDNSResponder.exe
O23 - Service: Creative Audio Engine Licensing Service - Creative Labs -

C:\Program Files\Common Files\Creative Labs Shared\Service\CTAELicensing.exe
O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology

Ltd - C:\Program Files\Creative\Shared Files\CTAudSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision

Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32

\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program

Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun

Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lexar JD31 (LxrJD31s) - Unknown owner - C:\WINDOWS\SYSTEM32

\LxrJD31s.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program

Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Super Ad Blocker Service (SABSVC) - Unknown owner - C:\Program

Files\SuperAdBlocker.com\Super Ad Blocker\SABSVC.EXE (file missing)
O23 - Service: SPAMfighter Update Service - SPAMfighter ApS - C:\Program

Files\SPAMfighter\sfus.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner -

C:\WINDOWS\System32\wltrysvc.exe

--
End of file - 8760 bytes

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Re: The latest problem, or, one more reason I'm switching to Mac for now

Post by spacephrawgg on 9th April 2010, 3:51 am

this is the whocrashed report:
Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are disabled for your computer.


On Sat 3/3/2007 10:53:25 PM your computer crashed
This was likely caused by the following module: ikhlayer.sys
Bugcheck code: 0x1000008E (0xC0000005, 0xF771141D, 0xEEB6BB3C, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
Dump file: C:\WINDOWS\Minidump\Mini030307-01.dmp



On Thu 3/9/2006 3:44:43 AM your computer crashed
This was likely caused by the following module: ikhlayer.sys
Bugcheck code: 0x1000008E (0xC0000005, 0xF7851055, 0xF0862B3C, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
Dump file: C:\WINDOWS\Minidump\Mini030906-01.dmp

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Re: The latest problem, or, one more reason I'm switching to Mac for now

Post by spacephrawgg on 9th April 2010, 3:52 am

Also right now i am in safe mode and hopefully, it is safe. Should I get Spyware Doctor?

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Re: The latest problem, or, one more reason I'm switching to Mac for now

Post by Belahzur on 9th April 2010, 8:50 pm

I swear I posted to this yesterday. Let me think

Please delete this file in bold:
C:\Windows\system32\drivers\ikhlayer.sys

Let me know if the machine still crashes after that.


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Re: The latest problem, or, one more reason I'm switching to Mac for now

Post by spacephrawgg on 10th April 2010, 1:03 am

[You must be registered and logged in to see this link.] wrote:I swear I posted to this yesterday. Let me think

Please delete this file in bold:
C:\Windows\system32\drivers\ikhlayer.sys

Let me know if the machine still crashes after that.

Right and I looked for it and it wasn't there. I did a system search for "ikhlayer.sys" and it found nothing.

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Re: The latest problem, or, one more reason I'm switching to Mac for now

Post by spacephrawgg on 10th April 2010, 4:51 pm

There is nothing of the sort in that folder or anywhere else on the computer. What do I do now?

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Re: The latest problem, or, one more reason I'm switching to Mac for now

Post by Belahzur on 10th April 2010, 6:57 pm

Weird, well WhoCrashed can see it, or was able to see it in an older report, so Spyware Doctor was on this machine at some point.

You can try opening an topic in the Operating Systems forum, see if any other of the techs got any ideas.


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Re: The latest problem, or, one more reason I'm switching to Mac for now

Post by spacephrawgg on 11th April 2010, 12:26 am

please pardon my density (i have three smaller clueless n00bs orbiting me): what should I say in the new topic?

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Re: The latest problem, or, one more reason I'm switching to Mac for now

Post by Belahzur on 11th April 2010, 10:50 pm

Just post the recent STOP error you got, and see what the other guys got.


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