Trouble installing microsoft compatibility pack

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Solved Trouble installing microsoft compatibility pack

Post by gerger on 25th March 2010, 3:05 pm

Hello,

I'm running Microsoft XP on a T43 Thinkpad. I just tried installing the Microsoft Office compatibility pack (fileformatconverters.exe) as downloaded from the microsoft website.

When I run the .exe file, I receive an error message saying that I have insufficient privileges to access folder C:\Program Files\Common Files\Microsoft Shared\Office12

I have admin rights as this is my personal machine. I have a number of documents in newer versions of Excel and Powerpoint and I really need to access these files ASAP.

Thank you,
gerger

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Solved Re: Trouble installing microsoft compatibility pack

Post by makxp77 on 26th March 2010, 4:46 am

right click on the .exe file and select run as then type in your password , this should solve the issue!


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Solved Re: Trouble installing microsoft compatibility pack

Post by gerger on 26th March 2010, 6:28 am

Actually I solved the problem. I customized the programs that open on startup and all the files weren't loading. I set the computer to start normally through MSCONFIG and installed the program.

thank you

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Solved Re: Trouble installing microsoft compatibility pack

Post by Nazzgull on 26th March 2010, 2:47 pm

Thanks for letting us know. Locked



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