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Posts : 2
OS : Windows XP
Rubies : 2602
Likes : 0
My computer was infected with Antivirus Soft a few weeks ago. I immediately ran the MalwareBytes program, as suggested by a number of websites (including this one). It seems like that was able to clear up the malware/virus (?), but now my computer freezes every time I turn it on in normal mode (i.e. it can't even get through all of it's initial booting-up procedures). It works fine in Safe Mode, and when I the Malware scan now, it doesn't detect anything. So if Antivirus Soft is gone from my computer, why does it keep freezing up when I turn it on?
- BelahzurSite Admin
Posts : 34946
OS : 7 Home Premium x64
Rubies : 217846
Likes : 18
Download OTL by OldTimer to your Desktop.
- Close all windows and double click OTL.exe
- Click Run Scan and let the program run uninterrupted
- It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
- You may need to use two posts to get it all.
Site Admin / Security Administrator
[Prework] - Please PM me if I fail to respond within 24hrs.
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