virus that wont allow me to do anything

View previous topic View next topic Go down

virus that wont allow me to do anything

Post by junisa01 on 15th March 2010, 12:28 am

ok so i have this virus on my computer that pops up once i put my password in it woont allow me to do anything...can you please tell me how to get it off i would greatly appreciate it.
If you know how please just reply on this or leave me a message thanxs

junisa01
Beginner
Beginner

Posts Posts : 2
Joined Joined : 2010-03-15
OS OS : windows vista
Points Points : 24608
# Likes # Likes : 0

View user profile

Back to top Go down

Re: virus that wont allow me to do anything

Post by Belahzur on 15th March 2010, 12:41 am

Download [You must be registered and logged in to see this link.] by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
Administrator
Administrator

Posts Posts : 34916
Joined Joined : 2008-08-03
Gender Gender : Male
OS OS : XP SP3 Media Centre
Points Points : 245079
# Likes # Likes : 1

View user profile

Back to top Go down

Re: virus that wont allow me to do anything

Post by junisa01 on 15th March 2010, 2:07 am

how do i do that when ass soon as i put my password in to access my computer it goes to that screen

junisa01
Beginner
Beginner

Posts Posts : 2
Joined Joined : 2010-03-15
OS OS : windows vista
Points Points : 24608
# Likes # Likes : 0

View user profile

Back to top Go down

Re: virus that wont allow me to do anything

Post by Belahzur on 15th March 2010, 10:55 pm

Hello.

Please then reboot your computer in Safe Mode by doing the following :

  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.

Can you run OTL in Safe Mode?


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
Administrator
Administrator

Posts Posts : 34916
Joined Joined : 2008-08-03
Gender Gender : Male
OS OS : XP SP3 Media Centre
Points Points : 245079
# Likes # Likes : 1

View user profile

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum