virus that wont allow me to do anything

**junisa01** · **junisa01** on 15th March 2010, 12:28 am

ok so i have this virus on my computer that pops up once i put my password in it woont allow me to do anything...can you please tell me how to get it off i would greatly appreciate it.
If you know how please just reply on this or leave me a message thanxs

**Belahzur** · **Belahzur** on 15th March 2010, 12:41 am

Download OTL by OldTimer to your Desktop.

Close all windows and double click OTL.exe
Click Run Scan and let the program run uninterrupted
It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
You may need to use two posts to get it all.

**junisa01** · **junisa01** on 15th March 2010, 2:07 am

how do i do that when ass soon as i put my password in to access my computer it goes to that screen

**Belahzur** · **Belahzur** on 15th March 2010, 10:55 pm

Hello.

Please then reboot your computer in Safe Mode by doing the following :

Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, the Advanced Options Menu should appear;
Select the first option, to run Windows in Safe Mode, then press Enter.
Choose your usual account.

Can you run OTL in Safe Mode?