virus that wont allow me to do anything
Page 1 of 1
- junisa01Beginner
-
OS : windows vista
Posts : 2
Rubies : 2976
Likes : 0
ok so i have this virus on my computer that pops up once i put my password in it woont allow me to do anything...can you please tell me how to get it off i would greatly appreciate it.
If you know how please just reply on this or leave me a message thanxs
If you know how please just reply on this or leave me a message thanxs
- BelahzurSite Admin
-
OS : 7 Home Premium x64
Posts : 34948
Rubies : 218218
Likes : 18
Download OTL by OldTimer to your Desktop.
- Close all windows and double click OTL.exe
- Click Run Scan and let the program run uninterrupted
- It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
- You may need to use two posts to get it all.
Site Admin / Security Administrator
[Prework] - Please PM me if I fail to respond within 24hrs.


- junisa01Beginner
-
OS : windows vista
Posts : 2
Rubies : 2976
Likes : 0
how do i do that when ass soon as i put my password in to access my computer it goes to that screen
- BelahzurSite Admin
-
OS : 7 Home Premium x64
Posts : 34948
Rubies : 218218
Likes : 18
Hello.
Please then reboot your computer in Safe Mode by doing the following :
Can you run OTL in Safe Mode?
Please then reboot your computer in Safe Mode by doing the following :
- Restart your computer
- After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
- Instead of Windows loading as normal, the Advanced Options Menu should appear;
- Select the first option, to run Windows in Safe Mode, then press Enter.
- Choose your usual account.
Can you run OTL in Safe Mode?
Site Admin / Security Administrator
[Prework] - Please PM me if I fail to respond within 24hrs.


Similar topics
Create an account or log in to leave a reply
You need to be a member in order to leave a reply.
Page 1 of 1
Permissions in this forum:
You cannot reply to topics in this forum