I did a system restore because of Antivirus Soft, now locking up

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I did a system restore because of Antivirus Soft, now locking up

Post by Kado420 on 9th March 2010, 11:55 pm

Please help, i have spent hours trying to get my computer back to normal.

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Re: I did a system restore because of Antivirus Soft, now locking up

Post by Kado420 on 10th March 2010, 12:02 am

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:00:59 PM, on 3/9/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Cade Waldschmidt\Local Settings\Temporary Internet Files\Content.IE5\9634BWRP\winlogon[1].scr

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe
O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\3.8.0.41\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\3.8.0.41\IPSBHO.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Search Assistant - {F0626A63-410B-45E2-99A1-3F2475B2D695} - C:\Program Files\MTWBSA\BHO.dll
O2 - BHO: XBTBPos00 - {FCBCCB87-9224-4B8D-B117-F56D924BEB18} - C:\Program Files\Fast Browser Search\IE\FBStoolbar.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\3.8.0.41\coIEPlg.dll
O3 - Toolbar: Fast Browser Search - {D7293762-9884-48E2-B836-E0195B9D91D0} - C:\Program Files\Fast Browser Search\IE\FBStoolbar.dll
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [Search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: &ieSpell Options - [You must be registered and logged in to see this link.] Files\ieSpell\iespell.dll/SPELLOPTION.HTM
O8 - Extra context menu item: Check &Spelling - [You must be registered and logged in to see this link.] Files\ieSpell\iespell.dll/SPELLCHECK.HTM
O8 - Extra context menu item: Lookup on Merriam Webster - [You must be registered and logged in to see this link.] Files\ieSpell\Merriam Webster.HTM
O8 - Extra context menu item: Lookup on Wikipedia - [You must be registered and logged in to see this link.] Files\ieSpell\wikipedia.HTM
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: absoƖute Poker - {13C1DBF6-7535-495c-91F6-8C13714ED485} - C:\Documents and Settings\Cade Waldschmidt\Start Menu\Programs\Absolute Poker\Absolute Poker.lnk (file missing) (HKCU)
O9 - Extra 'Tools' menuitem: absoƖute Poker - {13C1DBF6-7535-495c-91F6-8C13714ED485} - C:\Documents and Settings\Cade Waldschmidt\Start Menu\Programs\Absolute Poker\Absolute Poker.lnk (file missing) (HKCU)
O9 - Extra button: UB - {1FBA04EE-3024-11d2-8F1F-0000F87ABD16} - C:\Documents and Settings\Cade Waldschmidt\Start Menu\Programs\UB\UB.lnk (HKCU)
O9 - Extra 'Tools' menuitem: UB - {1FBA04EE-3024-11d2-8F1F-0000F87ABD16} - C:\Documents and Settings\Cade Waldschmidt\Start Menu\Programs\UB\UB.lnk (HKCU)
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - [You must be registered and logged in to see this link.]
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - [You must be registered and logged in to see this link.]
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper200711281.dll
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {4CCA4E80-9259-11D9-AC6E-444553544200} (FixController Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - [You must be registered and logged in to see this link.]
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} (MySpace Uploader Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {A084A130-28AE-4B32-B51A-1C8CE164BC88} (WNICheck2 Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} (SABScanProcesses Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {C77FB8C0-8B6D-440E-AC26-2BD39E97E8F2} (SpdTCtl Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - [You must be registered and logged in to see this link.]
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton 360\Engine\3.8.0.41\coIEPlg.dll
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Maxtor\Schedule2\schedul2.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: dlbx_device - Dell - C:\WINDOWS\system32\dlbxcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS\system32\GameMon.des.exe (file missing)
O23 - Service: PCLEPCI - Pinnacle Systems GmbH - C:\WINDOWS\system32\drivers\pclepci.sys
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies, Inc. - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

--
End of file - 10802 bytes

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Re: I did a system restore because of Antivirus Soft, now locking up

Post by Belahzur on 10th March 2010, 12:36 am

Hello.

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
    O2 - BHO: Search Assistant - {F0626A63-410B-45E2-99A1-3F2475B2D695} - C:\Program Files\MTWBSA\BHO.dll
    O2 - BHO: XBTBPos00 - {FCBCCB87-9224-4B8D-B117-F56D924BEB18} - C:\Program Files\Fast Browser Search\IE\FBStoolbar.dll
    O3 - Toolbar: Fast Browser Search - {D7293762-9884-48E2-B836-E0195B9D91D0} - C:\Program Files\Fast Browser Search\IE\FBStoolbar.dll
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)



  • Press "Fix Checked"
  • Close Hijack This.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
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Re: I did a system restore because of Antivirus Soft, now locking up

Post by Kado420 on 10th March 2010, 12:53 am

Thank you for the quick response this has really been bothering me i can only use my computer in safe mode and even then it locks up. Before i found this site i did the Malwarebytes scan, would u like me to do it again? I also removed the checked items you asked me to. Through looking at the computer it looks like someone has remote accessed my computer. I have two termsrv32 files. I wish i could to a hijack scan in normal mode so you could see everything..

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Re: I did a system restore because of Antivirus Soft, now locking up

Post by Kado420 on 10th March 2010, 1:19 am

Malwarebytes' Anti-Malware 1.44
Database version: 3845
Windows 5.1.2600 Service Pack 3 (Safe Mode)
Internet Explorer 8.0.6001.18702

3/9/2010 6:08:21 PM
mbam-log-2010-03-09 (18-08-21).txt

Scan type: Quick Scan
Objects scanned: 175625
Time elapsed: 11 minute(s), 47 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 12
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\gamevance.linker (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\gamevance.linker.1 (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18eab-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3dc201fb-e9c9-499c-a11f-23c360d7c3f8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9ff05104-b030-46fc-94b8-81276e4e27df} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3aa42713-5c1e-48e2-b432-d8bf420dd31d} (Rogue.AntiVirus2008) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{7370f91f-6994-4595-9949-601fa2261c8d} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{80f52b11-b980-4fcf-9b66-5b733054d190} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\WR (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CLASSES_ROOT\regfile\shell\open\command\(default) (Broken.OpenCommand) -> Bad: ("regedit.exe" "%1") Good: (regedit.exe "%1") -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\HelpAssistant\Local Settings\Temp\xiifwh.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

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Re: I did a system restore because of Antivirus Soft, now locking up

Post by Kado420 on 10th March 2010, 1:44 am

Norton just went off i am booted in normal mode it says Unauthorized accessed logged thread data, also other things about tcp port or something, i think someone is attacking my computer it gives me there Ip and everything

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Re: I did a system restore because of Antivirus Soft, now locking up

Post by Belahzur on 10th March 2010, 10:18 pm

Don't worry, MBAM has shown me something.

Please download Stealth MBR Rootkit Detector by GMER from [You must be registered and logged in to see this link.], and save to your Desktop.

  • Double-click mbr.exe to start the program.
  • When done scanning, it will save a log on the Desktop called mbr.log.
  • Please post the contents of that log in your next reply.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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