Slow computer

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Slow computer

Post by jch39 on Fri Mar 05, 2010 6:48 pm

My IE windows and applications such as iTunes have been opening/closing/running much slower over the past couple of weeks. When I am on myspace, I get a pop up stating, "Your personal computer needs to install antivirus software!" I close the box then click back and luckily it takes me back. I have run Malwarebytes' Anti-Malware and deleted everything it detected. But I still have the problem. My Adobe and Java are updated.

Here is my HijackThis File:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:42:08 PM, on 3/5/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16981)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Cyberlink\Shared Files\brs.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\msiexec.exe
C:\Documents and Settings\joe\Local Settings\Temporary Internet Files\Content.IE5\KYZ8OO90\winlogon[1].scr

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [BDRegion] C:\Program Files\Cyberlink\Shared Files\brs.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - [You must be registered and logged in to see this link.]
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - [You must be registered and logged in to see this link.]
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 6646 bytes


Thanks in advance for your help!

jch39
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Re: Slow computer

Post by Belahzur on Fri Mar 05, 2010 8:17 pm

Hello.

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555



  • Press "Fix Checked"
  • Close Hijack This.

Remove the Proxy setting in Internet Explorer and/or in FireFox.

    In Internet Explorer
  1. Tools Menu -> Internet Options -> Connections Tab ->Lan Settings > uncheck "use a proxy server" or reconfigure the Proxy server again in case you have set it previously.

    In Firefox
  1. Tools Menu -> Options... -> Advanced Tab -> Network Tab -> "Settings" under Connection > Choose "No Proxy"
  2. Click the apply button and restart that computer in normal mode.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
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Re: Slow computer

Post by jch39 on Fri Mar 05, 2010 9:10 pm

I got rid of the file in Hijackthis.

I checked my proxy setting. It was fine.

Here is my MBAM log:

Malwarebytes' Anti-Malware 1.44
Database version: 3827
Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

3/5/2010 4:07:57 PM
mbam-log-2010-03-05 (16-07-57).txt

Scan type: Quick Scan
Objects scanned: 113140
Time elapsed: 23 minute(s), 59 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Thanks!!

jch39
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Re: Slow computer

Post by Belahzur on Fri Mar 05, 2010 11:13 pm

Download [You must be registered and logged in to see this link.] by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Re: Slow computer

Post by jch39 on Fri Mar 05, 2010 11:36 pm

OTL.txt

OTL logfile created on: 3/5/2010 6:24:04 PM - Run 1
OTL by OldTimer - Version 3.1.34.0 Folder = C:\Documents and Settings\joe\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 7.0.5730.13)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

511.00 Mb Total Physical Memory | 144.00 Mb Available Physical Memory | 28.00% Memory free
1.00 Gb Paging File | 1.00 Gb Available in Paging File | 68.00% Paging File free
Paging file location(s): C:\pagefile.sys 768 1536 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 111.80 Gb Total Space | 53.65 Gb Free Space | 47.98% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: HENRY
Current User Name: joe
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard

========== Processes (SafeList) ==========

PRC - [2010/03/05 18:22:24 | 000,553,984 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\joe\Desktop\OTL.exe
PRC - [2010/02/15 18:06:56 | 010,358,056 | ---- | M] (Apple Inc.) -- C:\Program Files\iTunes\iTunes.exe
PRC - [2008/04/14 04:42:20 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2007/11/16 18:20:26 | 000,091,432 | ---- | M] (cyberlink) -- C:\Program Files\CyberLink\Shared files\brs.exe
PRC - [2007/01/04 16:38:08 | 000,024,652 | ---- | M] (Viewpoint Corporation) -- C:\Program Files\Viewpoint\Common\ViewpointService.exe
PRC - [2006/09/27 19:33:22 | 000,031,472 | ---- | M] (Symantec Corporation) -- C:\Program Files\Symantec AntiVirus\DefWatch.exe
PRC - [2006/07/19 18:26:12 | 000,169,632 | ---- | M] (Symantec Corporation) -- C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
PRC - [2006/07/19 18:26:06 | 000,192,160 | ---- | M] (Symantec Corporation) -- C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
PRC - [2006/07/19 18:26:04 | 000,052,896 | ---- | M] (Symantec Corporation) -- C:\Program Files\Common Files\Symantec Shared\ccApp.exe
PRC - [2006/04/11 16:13:38 | 001,160,848 | ---- | M] (Symantec Corporation) -- C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe


========== Modules (SafeList) ==========

MOD - [2010/03/05 18:22:24 | 000,553,984 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\joe\Desktop\OTL.exe


========== Win32 Services (SafeList) ==========

SRV - [2007/01/04 16:38:08 | 000,024,652 | ---- | M] (Viewpoint Corporation) [Auto | Running] -- C:\Program Files\Viewpoint\Common\ViewpointService.exe -- (Viewpoint Manager Service)
SRV - [2006/09/27 19:33:38 | 000,116,464 | ---- | M] (symantec) [On_Demand | Stopped] -- C:\Program Files\Symantec AntiVirus\SavRoam.exe -- (SavRoam)
SRV - [2006/09/27 19:33:32 | 001,813,232 | ---- | M] (Symantec Corporation) [On_Demand | Stopped] -- C:\Program Files\Symantec AntiVirus\Rtvscan.exe -- (Symantec AntiVirus)
SRV - [2006/09/27 19:33:22 | 000,031,472 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Symantec AntiVirus\DefWatch.exe -- (DefWatch)
SRV - [2006/08/25 11:00:38 | 002,528,960 | ---- | M] (Symantec Corporation) [On_Demand | Stopped] -- C:\Program Files\Symantec\LiveUpdate\LuComServer_3_1.EXE -- (LiveUpdate)
SRV - [2006/08/07 15:03:02 | 000,214,720 | ---- | M] (Symantec Corporation) [On_Demand | Stopped] -- C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe -- (SNDSrvc)
SRV - [2006/07/19 18:26:12 | 000,169,632 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe -- (ccSetMgr)
SRV - [2006/07/19 18:26:06 | 000,192,160 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe -- (ccEvtMgr)
SRV - [2006/04/11 16:13:38 | 001,160,848 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe -- (SPBBCSvc)


========== Driver Services (SafeList) ==========

DRV - [2009/10/19 03:00:00 | 001,323,568 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\VirusDefs\20091213.008\NAVEX15.SYS -- (NAVEX15)
DRV - [2009/10/19 03:00:00 | 000,371,248 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys -- (eeCtrl)
DRV - [2009/10/19 03:00:00 | 000,084,912 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\VirusDefs\20091213.008\NAVENG.SYS -- (NAVENG)
DRV - [2009/08/27 03:00:00 | 000,102,448 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2009/06/17 07:20:34 | 000,012,648 | ---- | M] (Secunia) [File_System | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\psi_mf.sys -- (PSI)
DRV - [2008/04/13 18:53:36 | 000,606,684 | ---- | M] (LT) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\ltmdmnt.sys -- (ltmodem5)
DRV - [2008/04/13 17:05:40 | 000,020,992 | ---- | M] (Realtek Semiconductor Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\RTL8139.sys -- (rtl8139) Realtek RTL8139(A/B/C)
DRV - [2008/04/13 17:04:32 | 001,897,408 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\nv4_mini.sys -- (nv)
DRV - [2007/11/02 23:12:32 | 000,041,456 | ---- | M] (Cyberlink Corp.) [Kernel | Auto | Running] -- C:\Program Files\CyberLink\PowerDVD\000.fcl -- ({95808DC4-FA4A-4C74-92FE-5B863F82066B})
DRV - [2006/09/18 16:55:28 | 000,109,744 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Symantec\SYMEVENT.SYS -- (SymEvent)
DRV - [2006/09/06 13:41:20 | 000,337,592 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Symantec AntiVirus\savrt.sys -- (SAVRT)
DRV - [2006/09/06 13:41:20 | 000,054,968 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Symantec AntiVirus\Savrtpel.sys -- (SAVRTPEL)
DRV - [2006/08/07 15:02:26 | 000,195,776 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\System32\Drivers\SYMTDI.SYS -- (SYMTDI)
DRV - [2006/08/07 15:02:22 | 000,024,768 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\Drivers\SYMREDRV.SYS -- (SYMREDRV)
DRV - [2006/04/11 16:13:34 | 000,389,776 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys -- (SPBBCDrv)
DRV - [2004/10/01 09:24:02 | 002,279,424 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\ALCXWDM.SYS -- (ALCXWDM) Service for Realtek AC97 Audio (WDM)
DRV - [2004/06/17 22:41:16 | 000,386,688 | ---- | M] (Texas Instruments) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\netwg311.sys -- (netwg311)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" =
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:5555

========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "https://one.drexel.edu/cp/home/displaylogin"


[2008/07/22 01:26:18 | 000,000,000 | ---D | M] -- C:\Documents and Settings\joe\Application Data\Mozilla\Extensions
[2008/07/22 01:26:18 | 000,000,000 | ---D | M] -- C:\Documents and Settings\joe\Application Data\Mozilla\Firefox\Profiles\ebb9udyc.default\extensions
[2007/04/16 12:07:12 | 000,180,293 | ---- | M] () -- C:\Program Files\Mozilla Firefox\plugins\npViewpoint.dll

O1 HOSTS File: ([2009/12/19 13:51:15 | 000,000,027 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O4 - HKLM..\Run: [BDRegion] C:\Program Files\CyberLink\Shared files\brs.exe (cyberlink)
O4 - HKLM..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe (Symantec Corporation)
O4 - HKLM..\Run: [LanguageShortcut] C:\Program Files\CyberLink\PowerDVD\Language\Language.exe ()
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} [You must be registered and logged in to see this link.] (MySpace Uploader Control)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} [You must be registered and logged in to see this link.] (WUWebControl Class)
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} [You must be registered and logged in to see this link.] (MUWebControl Class)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} [You must be registered and logged in to see this link.] (Java Plug-in 1.6.0_18)
O16 - DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} [You must be registered and logged in to see this link.] (Java Plug-in 1.6.0_18)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} [You must be registered and logged in to see this link.] (Java Plug-in 1.6.0_18)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} [You must be registered and logged in to see this link.] (Shockwave Flash Object)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} [You must be registered and logged in to see this link.] (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\NavLogon: DllName - C:\WINDOWS\system32\NavLogon.dll - C:\WINDOWS\system32\NavLogon.dll (Symantec Corporation)
O24 - Desktop BackupWallPaper: C:\Documents and Settings\joe\Application Data\Microsoft\Internet Explorer\Internet Explorer Wallpaper.bmp
O28 - HKLM ShellExecuteHooks: {4F07DA45-8170-4859-9B5F-037EF2970034} - Reg Error: Key error. File not found
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2008/07/21 22:50:23 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - comfile [open] -- "%1" %*
O35 - exefile [open] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2010/03/05 18:22:42 | 000,553,984 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\joe\Desktop\OTL.exe
[2010/03/05 13:16:27 | 000,000,000 | --SD | C] -- C:\commy
[2010/02/23 17:08:08 | 000,000,000 | ---D | C] -- C:\Program Files\iPod
[2010/02/23 17:07:36 | 000,000,000 | ---D | C] -- C:\Program Files\iTunes
[2010/02/15 23:29:52 | 000,000,000 | ---D | C] -- C:\Documents and Settings\joe\Desktop\cage
[2010/02/11 19:45:43 | 000,005,632 | ---- | C] (Microsoft Corporation) -- C:\WINDOWS\System32\ptpusb.dll
[2010/02/11 19:45:41 | 000,159,232 | ---- | C] (Microsoft Corporation) -- C:\WINDOWS\System32\ptpusd.dll
[2010/02/11 19:45:40 | 000,015,104 | ---- | C] (Microsoft Corporation) -- C:\WINDOWS\System32\dllcache\usbscan.sys
[2010/02/07 18:32:45 | 000,000,000 | ---D | C] -- C:\Program Files\Adobe
[2009/12/17 01:32:34 | 000,000,000 | ---D | M] -- C:\Documents and Settings\NetworkService\Application Data\Macromedia
[2009/12/17 01:32:33 | 000,000,000 | ---D | M] -- C:\Documents and Settings\NetworkService\Application Data\Adobe
[2009/07/28 14:01:18 | 000,000,000 | ---D | M] -- C:\Documents and Settings\NetworkService\Local Settings\Application Data\Apple
[2009/02/23 12:55:19 | 000,000,000 | --SD | M] -- C:\Documents and Settings\LocalService\Application Data\Microsoft
[2008/08/17 13:44:51 | 000,000,000 | ---D | M] -- C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft
[2008/07/21 22:55:09 | 000,000,000 | --SD | M] -- C:\Documents and Settings\NetworkService\Application Data\Microsoft
[2008/07/21 22:55:09 | 000,000,000 | ---D | M] -- C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft
[7 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
[3 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[2 C:\Documents and Settings\joe\Desktop\*.tmp files -> C:\Documents and Settings\joe\Desktop\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2010/03/05 18:22:24 | 000,553,984 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\joe\Desktop\OTL.exe
[2010/03/05 18:14:57 | 000,000,236 | ---- | M] () -- C:\WINDOWS\tasks\OGALogon.job
[2010/03/05 18:14:52 | 000,000,006 | -H-- | M] () -- C:\WINDOWS\tasks\SA.DAT
[2010/03/05 18:14:41 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2010/03/05 18:14:36 | 536,268,800 | -HS- | M] () -- C:\hiberfil.sys
[2010/03/05 18:13:05 | 000,000,278 | -HS- | M] () -- C:\Documents and Settings\joe\ntuser.ini
[2010/03/05 18:13:04 | 006,291,456 | ---- | M] () -- C:\Documents and Settings\joe\ntuser.dat
[2010/03/05 18:11:13 | 000,401,408 | ---- | M] () -- C:\Documents and Settings\joe\Desktop\Booking-Venues Sunday Feb 7th at 8pm.doc
[2010/03/05 15:40:04 | 000,000,696 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes' Anti-Malware.lnk
[2010/03/05 15:21:16 | 000,001,548 | ---- | M] () -- C:\Documents and Settings\joe\Desktop\CCleaner.lnk
[2010/03/05 12:40:44 | 001,968,566 | ---- | M] () -- C:\Documents and Settings\joe\Desktop\Feb electric bill.pdf
[2010/03/05 12:29:04 | 000,002,206 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2010/03/02 15:01:16 | 000,000,284 | ---- | M] () -- C:\WINDOWS\tasks\AppleSoftwareUpdate.job
[2010/02/28 17:29:56 | 085,445,907 | ---- | M] () -- C:\Documents and Settings\joe\Desktop\Four Year Strong Album.zip
[2010/02/25 18:58:49 | 000,024,064 | ---- | M] () -- C:\Documents and Settings\joe\Desktop\References.doc
[2010/02/24 13:53:17 | 000,031,232 | ---- | M] () -- C:\Documents and Settings\joe\Desktop\Myspace Comment.doc
[2010/02/24 03:52:52 | 001,968,561 | ---- | M] () -- C:\Documents and Settings\joe\Desktop\electric bill.pdf
[2010/02/24 03:41:10 | 000,022,565 | ---- | M] () -- C:\Documents and Settings\joe\Desktop\JJ_Employment_Application.pdf
[2010/02/23 17:52:05 | 000,002,137 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\iTunes.lnk
[2010/02/21 14:25:00 | 000,000,260 | ---- | M] () -- C:\WINDOWS\tasks\Spybot - Search & Destroy.job
[2010/02/19 14:44:17 | 000,001,729 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Adobe Reader 9.lnk
[2010/02/15 23:09:10 | 005,893,880 | -H-- | M] () -- C:\Documents and Settings\joe\Local Settings\Application Data\IconCache.db
[2010/02/06 18:15:43 | 000,002,286 | ---- | M] () -- C:\Documents and Settings\joe\Desktop\K778.jpg
[7 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
[3 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[2 C:\Documents and Settings\joe\Desktop\*.tmp files -> C:\Documents and Settings\joe\Desktop\*.tmp -> ]

========== Files Created - No Company Name ==========

[2010/03/05 12:40:44 | 001,968,566 | ---- | C] () -- C:\Documents and Settings\joe\Desktop\Feb electric bill.pdf
[2010/02/28 17:29:56 | 085,445,907 | ---- | C] () -- C:\Documents and Settings\joe\Desktop\Four Year Strong Album.zip
[2010/02/25 18:56:52 | 000,024,064 | ---- | C] () -- C:\Documents and Settings\joe\Desktop\References.doc
[2010/02/24 03:52:52 | 001,968,561 | ---- | C] () -- C:\Documents and Settings\joe\Desktop\electric bill.pdf
[2010/02/24 03:41:16 | 000,022,565 | ---- | C] () -- C:\Documents and Settings\joe\Desktop\JJ_Employment_Application.pdf
[2010/02/23 17:09:15 | 000,002,137 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\iTunes.lnk
[2010/02/07 18:33:47 | 000,001,729 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Adobe Reader 9.lnk
[2010/02/06 18:15:54 | 000,002,286 | ---- | C] () -- C:\Documents and Settings\joe\Desktop\K778.jpg
[2009/08/24 08:51:43 | 000,000,308 | ---- | C] () -- C:\WINDOWS\wininit.ini
[2009/08/03 15:07:42 | 000,403,816 | ---- | C] () -- C:\WINDOWS\System32\OGACheckControl.dll
[2008/07/28 20:40:32 | 000,000,021 | ---- | C] () -- C:\WINDOWS\atid.ini
[2008/07/25 08:34:01 | 000,128,512 | ---- | C] () -- C:\Documents and Settings\joe\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2008/07/24 22:41:37 | 000,000,376 | ---- | C] () -- C:\WINDOWS\ODBC.INI
[2008/07/22 00:51:37 | 000,000,000 | ---- | C] () -- C:\WINDOWS\vpc32.INI
[2003/01/07 14:05:08 | 000,002,695 | ---- | C] () -- C:\WINDOWS\System32\OUTLPERF.INI
< End of report >

jch39
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Re: Slow computer

Post by jch39 on Fri Mar 05, 2010 11:37 pm

Extras.txt

OTL Extras logfile created on: 3/5/2010 6:24:04 PM - Run 1
OTL by OldTimer - Version 3.1.34.0 Folder = C:\Documents and Settings\joe\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 7.0.5730.13)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

511.00 Mb Total Physical Memory | 144.00 Mb Available Physical Memory | 28.00% Memory free
1.00 Gb Paging File | 1.00 Gb Available in Paging File | 68.00% Paging File free
Paging file location(s): C:\pagefile.sys 768 1536 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 111.80 Gb Total Space | 53.65 Gb Free Space | 47.98% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: HENRY
Current User Name: joe
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
htmlfile [edit] -- "C:\Program Files\Microsoft Office\OFFICE11\msohtmed.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "C:\Program Files\Microsoft Office\OFFICE11\msohtmed.exe" /p %1 (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusOverride" = 0
"FirewallOverride" = 0
"AntiVirusDisableNotify" = 1
"FirewallDisableNotify" = 1
"UpdatesDisableNotify" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DoNotAllowExceptions" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\Common Files\AOL\Loader\aolload.exe" = C:\Program Files\Common Files\AOL\Loader\aolload.exe:*:Enabled:AOL Loader -- (AOL LLC)
"C:\Program Files\AIM6\aim6.exe" = C:\Program Files\AIM6\aim6.exe:*:Enabled:AIM -- (AOL LLC)
"C:\Program Files\iTunes\iTunes.exe" = C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes -- (Apple Inc.)


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{07287123-B8AC-41CE-8346-3D777245C35B}" = Bonjour
"{1451DE6B-ABE1-4F62-BE9A-B363A17588A2}" = QuickTime
"{26A24AE4-039D-4CA4-87B4-2F83216017FF}" = Java(TM) 6 Update 18
"{2C9A62F0-D1B3-4E2C-A7D9-24F38FF2A379}" = GEAR driver installer for x86 and x64
"{33CFCF98-F8D6-4549-B469-6F4295676D83}" = Symantec AntiVirus
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{3FA365DF-2D68-45ED-8F83-8C8A33E65143}" = Apple Application Support
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD
"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{81063354-9060-42B2-A000-1EBE96778AA9}" = iTunes
"{90110409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Professional Edition 2003
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{AADEA55D-C834-4BCB-98A3-4B8D1C18F4EE}" = Apple Mobile Device Support
"{AC76BA86-7AD7-1033-7B44-A93000000001}" = Adobe Reader 9.3.1
"{AC76BA86-7AD7-5464-3428-900000000004}" = Spelling Dictionaries Support For Adobe Reader 9
"{B2544A03-10D0-4E5E-BA69-0362FFC20D18}" = OGA Notifier 2.0.0048.0
"{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1" = Spybot - Search & Destroy
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"AIM_6" = AIM 6
"AIMTunes" = AIMTunes
"CCleaner" = CCleaner
"Free M4a to MP3 Converter_is1" = Free M4a to MP3 Converter 6.0
"HijackThis" = HijackThis 2.0.2
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"InstallShield_{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD Ultra
"LiveUpdate" = LiveUpdate 3.1 (Symantec Corporation)
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"Secunia PSI" = Secunia PSI
"ViewpointMediaPlayer" = Viewpoint Media Player
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 11
"WMFDist11" = Windows Media Format 11 runtime
"wmp11" = Windows Media Player 11
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Windows System Scanner" = Windows System Scanner

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 2/9/2010 3:55:10 AM | Computer Name = HENRY | Source = Application Error | ID = 1000
Description = Faulting application iexplore.exe, version 7.0.6000.16981, faulting
module flash10d.ocx, version 10.0.42.34, fault address 0x002329aa.

Error - 2/10/2010 4:15:18 PM | Computer Name = HENRY | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 7.0.6000.16981, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 2/11/2010 2:56:09 AM | Computer Name = HENRY | Source = Application Hang | ID = 1002
Description = Hanging application WINWORD.EXE, version 11.0.8313.0, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 2/18/2010 4:21:37 AM | Computer Name = HENRY | Source = Application Hang | ID = 1002
Description = Hanging application WINWORD.EXE, version 11.0.8313.0, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 2/19/2010 2:19:36 PM | Computer Name = HENRY | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 7.0.6000.16981, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 2/21/2010 5:56:11 AM | Computer Name = HENRY | Source = Application Hang | ID = 1002
Description = Hanging application WINWORD.EXE, version 11.0.8313.0, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 3/3/2010 2:30:16 PM | Computer Name = HENRY | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 7.0.6000.16981, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 3/3/2010 2:30:16 PM | Computer Name = HENRY | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 7.0.6000.16981, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 3/3/2010 2:30:42 PM | Computer Name = HENRY | Source = Application Hang | ID = 1001
Description = Fault bucket 1669655770.

Error - 3/4/2010 10:25:08 PM | Computer Name = HENRY | Source = Application Error | ID = 1000
Description = Faulting application iexplore.exe, version 7.0.6000.16981, faulting
module flash10e.ocx, version 10.0.45.2, fault address 0x000769ba.

[ System Events ]
Error - 2/19/2010 1:36:28 AM | Computer Name = HENRY | Source = Dhcp | ID = 1002
Description = The IP address lease 192.168.1.2 for the Network Card with network
address 000C6E94150A has been denied by the DHCP server 192.168.1.1 (The DHCP Server
sent a DHCPNACK message).

Error - 2/20/2010 12:15:58 AM | Computer Name = HENRY | Source = Dhcp | ID = 1002
Description = The IP address lease 192.168.1.2 for the Network Card with network
address 000C6E94150A has been denied by the DHCP server 192.168.1.1 (The DHCP Server
sent a DHCPNACK message).

Error - 2/20/2010 10:56:08 PM | Computer Name = HENRY | Source = Dhcp | ID = 1002
Description = The IP address lease 192.168.1.2 for the Network Card with network
address 000C6E94150A has been denied by the DHCP server 192.168.1.1 (The DHCP Server
sent a DHCPNACK message).

Error - 2/23/2010 1:41:15 AM | Computer Name = HENRY | Source = Dhcp | ID = 1002
Description = The IP address lease 192.168.1.2 for the Network Card with network
address 000C6E94150A has been denied by the DHCP server 192.168.1.1 (The DHCP Server
sent a DHCPNACK message).

Error - 2/24/2010 2:46:27 AM | Computer Name = HENRY | Source = Dhcp | ID = 1002
Description = The IP address lease 192.168.1.2 for the Network Card with network
address 000C6E94150A has been denied by the DHCP server 192.168.1.1 (The DHCP Server
sent a DHCPNACK message).

Error - 2/25/2010 1:40:52 AM | Computer Name = HENRY | Source = Dhcp | ID = 1002
Description = The IP address lease 192.168.1.2 for the Network Card with network
address 000C6E94150A has been denied by the DHCP server 192.168.1.1 (The DHCP Server
sent a DHCPNACK message).

Error - 2/26/2010 2:16:33 AM | Computer Name = HENRY | Source = Dhcp | ID = 1002
Description = The IP address lease 192.168.1.2 for the Network Card with network
address 000C6E94150A has been denied by the DHCP server 192.168.1.1 (The DHCP Server
sent a DHCPNACK message).

Error - 3/2/2010 1:37:40 AM | Computer Name = HENRY | Source = Dhcp | ID = 1002
Description = The IP address lease 192.168.1.2 for the Network Card with network
address 000C6E94150A has been denied by the DHCP server 192.168.1.1 (The DHCP Server
sent a DHCPNACK message).

Error - 3/3/2010 3:09:53 AM | Computer Name = HENRY | Source = Dhcp | ID = 1002
Description = The IP address lease 192.168.1.2 for the Network Card with network
address 000C6E94150A has been denied by the DHCP server 192.168.1.1 (The DHCP Server
sent a DHCPNACK message).

Error - 3/4/2010 9:33:50 PM | Computer Name = HENRY | Source = Dhcp | ID = 1002
Description = The IP address lease 192.168.1.2 for the Network Card with network
address 000C6E94150A has been denied by the DHCP server 192.168.1.1 (The DHCP Server
sent a DHCPNACK message).


< End of report >

jch39
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Status :
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Offline

Posts : 23
Joined : 2009-08-25
OS : Windows XP Professional

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Re: Slow computer

Post by Belahzur on Fri Mar 05, 2010 11:39 pm

Hello.

Remove the Proxy setting in Internet Explorer and/or in FireFox.

    In Internet Explorer
  1. Tools Menu -> Internet Options -> Connections Tab ->Lan Settings > uncheck "use a proxy server" or reconfigure the Proxy server again in case you have set it previously.

    In Firefox
  1. Tools Menu -> Options... -> Advanced Tab -> Network Tab -> "Settings" under Connection > Choose "No Proxy"
  2. Click the apply button and restart that computer in normal mode.

Next, Gg to Start > Control Panel > Add/Remove Programs and remove the following programs.

    Viewpoint Media Player


Please run OTL.exe.

  • Copy the commands with file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose CopyCrying


    :OTL
    O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O28 - HKLM ShellExecuteHooks: {4F07DA45-8170-4859-9B5F-037EF2970034} - Reg Error: Key error. File not found



  • Return to OTL, right click in the "Custom Scans/Fixes" window (under the light green bar) and choose Paste.

  • Click the red Run Fix button.
  • A fix log in Notepad will appear. Copy the contents of the fix log to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTL.exe
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.


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Re: Slow computer

Post by jch39 on Sat Mar 06, 2010 2:09 am

========== OTL ==========
Registry key HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Control Panel\ not found.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\\{4F07DA45-8170-4859-9B5F-037EF2970034} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4F07DA45-8170-4859-9B5F-037EF2970034}\ not found.

OTL by OldTimer - Version 3.1.34.0 log created on 03052010_210837

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Re: Slow computer

Post by Belahzur on Sat Mar 06, 2010 4:02 pm

Hello.

To remove all of the tools we used and the files and folders they created do the following:
Double click OTL.exe.

  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes.


Run ESET Online Scan
Please do an online scan with [You must be registered and logged in to see this link.]. Please use Internet Explorer as it uses ActiveX.

  • Check (tick) this box: YES, I accept the Terms of Use.
  • Click on the Start button next to it.
  • When prompted to run ActiveX. click Yes.
  • You will be asked to install an ActiveX. Click Install.
  • Once installed, the scanner will be initialized.
  • After the scanner is initialized, click Start.
  • Check (tick) Remove found threats box.
  • Check (tick) Scan unwanted applications.
  • Click on Scan.
  • It will start scanning. Please be patient.
  • Once the scan is done, the log will be saved here: C:\Program Files\esetonlinescanner\log.txt.


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Re: Slow computer

Post by jch39 on Sat Mar 06, 2010 6:24 pm

Should I select the boxes "Uninstall application on close" and "Delete quarantined files"?

Here is the log:

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=7.00.6000.16981 (vista_gdr.091215-2244)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=35bb70a5024c4e4eb89c48452864f589
# end=finished
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2010-03-06 06:18:02
# local_time=2010-03-06 01:18:02 (-0500, Eastern Standard Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=68593
# found=6
# cleaned=6
# scan_time=3306
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\DNSFlushcws1.zip Win32/Bagle.gen.zip worm (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\DNSFlushcws3.zip Win32/Bagle.gen.zip worm (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\FraudAntiMalwares1.zip Win32/Bagle.gen.zip worm (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\joe\My Documents\Owner\My Documents\SAVEDF~1\AIM\Sysfiles\WxBug.EXE Win32/Adware.WBug.A application (deleted - quarantined) 00000000000000000000000000000000 C
C:\System Volume Information\_restore{FF86F85F-7952-4857-BBC1-5969D73096A4}\RP4\A0002634.exe a variant of Win32/Refpron.DJ trojan (deleted - quarantined) 00000000000000000000000000000000 C
C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\Internet Explorer\Desktop.htt Win32/TrojanDownloader.FakeAlert.AED virus (deleted - quarantined) 00000000000000000000000000000000 C

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Re: Slow computer

Post by Belahzur on Sat Mar 06, 2010 8:42 pm

Hello.

We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.

To remove all of the tools we used and the files and folders they created do the following:
Double click OTL.exe.

  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes.
How is the machine running now?


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Re: Slow computer

Post by jch39 on Sat Mar 06, 2010 8:56 pm

I already removed all of the tools we used and the files and folders they created in the last step.

My computer seems to be running the same. I'll let you know after more browsing so I can tell if it's any better. Just earlier today I had that pop up "Your personal computer needs to install antivirus software!"

Thanks a lot for your help.

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Re: Slow computer

Post by Belahzur on Sun Mar 07, 2010 1:28 am

Let me know if that happens again, and what browser was you using when that happened?


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Re: Slow computer

Post by jch39 on Mon Mar 15, 2010 11:12 pm

Hey! My computer is running well, just not as fast as my friend's computers. I did have an error with my Adobe Flash Player 10. And sometimes, I'll open up a website that uses Adobe Flash Player 10 and the page will close automatically. I did a search for "Flash" on my computer and about 100 flash players popped up. It was the exact same entry. Not sure what that means. I was searching for it so I could click on it and try to update it. Any advice? Thanks so much for your help thus far.

I am using Internet Explorer 7 Version: 7.0.5730.13

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Re: Slow computer

Post by Belahzur on Tue Mar 16, 2010 1:08 am

Hello.
Please download and install the newest flash player anyway, just in case yours is outdated.
[You must be registered and logged in to see this link.]

Let me know how it goes.


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Re: Slow computer

Post by jch39 on Tue Mar 16, 2010 1:14 am

I downloaded it again. I'll let you know if I have any troubles.

Also, Microsoft Word has been running very slow and sometimes freezes. This error popped up today: WINWORD.EXE "This program is not responding."

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Re: Slow computer

Post by jch39 on Tue Mar 16, 2010 1:19 am

Just thought I'd mention, I had an IE window in the background of a Word document and while I was typing in the document, the IE window closed. Just happened.

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Re: Slow computer

Post by Belahzur on Tue Mar 16, 2010 5:03 pm

Hello.

  • Download combofix from here
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]

    1. If you are using Firefox, make sure that your download settings are as follows:

    * Tools->Options->Main tab
    * Set to "Always ask me where to Save the files".

    2. During the download, rename Combofix to Combo-Fix as follows:





    3. It is important you rename Combofix during the download, but not after.
    4. Please do not rename Combofix to other names, but only to the one indicated.
    5. Close any open browsers.
    6. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

  • We need to disable your local AV (Anti-virus) before running Combofix.
  • See [You must be registered and logged in to see this link.] for how to disable your AV.
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***

    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.


  • The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.



  • Allow ComboFix to download the Recovery Console.
  • Accept the End-User License Agreement.
  • The Recovery Console will be installed.
  • You will then get this next prompt that asks if you want to continue the malware scan, select yes



  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


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Re: Slow computer

Post by jch39 on Wed Mar 17, 2010 7:17 am

This is the log that popped up after ComboFix ran.

ComboFix 10-03-16.03 - joe 03/17/2010 2:40.3.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.273 [GMT -4:00]
Running from: c:\documents and settings\joe\Desktop\Combo-Fix.exe
AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Outdated) {FB06448E-52B8-493A-90F3-E43226D3305C}
.

((((((((((((((((((((((((( Files Created from 2010-02-17 to 2010-03-17 )))))))))))))))))))))))))))))))
.

2010-03-07 21:16 . 2010-03-07 21:16 -------- d-----w- c:\documents and settings\joe\Local Settings\Application Data\WMTools Downloaded Files
2010-03-07 20:52 . 2005-12-12 22:27 19072 ----a-w- c:\windows\system32\drivers\PS2.sys
2010-03-07 20:52 . 2010-03-07 20:52 -------- d-----w- C:\HP
2010-03-07 20:52 . 2010-03-07 20:52 -------- d-----w- C:\temp
2010-03-06 17:19 . 2010-03-06 17:19 -------- d-----w- c:\program files\ESET
2010-02-23 22:08 . 2010-02-23 22:08 -------- d-----w- c:\program files\iPod
2010-02-23 22:07 . 2010-02-23 22:09 -------- d-----w- c:\program files\iTunes
2010-02-23 21:59 . 2010-02-23 21:59 72488 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.0.3.15\SetupAdmin.exe

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-03-14 20:43 . 2009-04-30 00:54 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2010-03-06 17:16 . 2008-07-22 05:26 70016 ----a-w- c:\documents and settings\joe\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-03-06 02:05 . 2008-07-29 01:40 -------- d-----w- c:\documents and settings\All Users\Application Data\Viewpoint
2010-03-05 20:40 . 2008-11-04 07:56 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-03-05 20:21 . 2009-08-28 21:30 -------- d-----w- c:\program files\CCleaner
2010-03-03 22:24 . 2009-08-25 22:31 5115824 ----a-w- c:\documents and settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe
2010-02-23 22:08 . 2009-07-23 21:58 -------- d-----w- c:\program files\Common Files\Apple
2010-02-07 23:33 . 2009-12-28 23:04 -------- d-----w- c:\program files\Common Files\Adobe
2010-01-27 18:20 . 2010-01-27 18:20 -------- d-----w- c:\program files\Common Files\Java
2010-01-27 18:19 . 2010-01-27 18:19 348160 ----a-w- c:\documents and settings\joe\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-32d0b320-n\msvcr71.dll
2010-01-27 18:19 . 2010-01-27 18:19 61440 ----a-w- c:\documents and settings\joe\Application Data\Sun\Java\Deployment\SystemCache\6.0\17\6d0ad391-4583d0a4-n\decora-sse.dll
2010-01-27 18:19 . 2010-01-27 18:19 503808 ----a-w- c:\documents and settings\joe\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-32d0b320-n\msvcp71.dll
2010-01-27 18:19 . 2010-01-27 18:19 499712 ----a-w- c:\documents and settings\joe\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-32d0b320-n\jmc.dll
2010-01-27 18:19 . 2010-01-27 18:19 12800 ----a-w- c:\documents and settings\joe\Application Data\Sun\Java\Deployment\SystemCache\6.0\17\6d0ad391-4583d0a4-n\decora-d3d.dll
2010-01-27 18:19 . 2009-05-09 18:24 -------- d-----w- c:\program files\Java
2010-01-07 21:07 . 2008-11-04 07:56 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-07 21:07 . 2008-11-04 07:56 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-05 10:00 . 2008-04-14 09:42 832512 ----a-w- c:\windows\system32\wininet.dll
2010-01-05 10:00 . 2008-04-14 09:41 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-01-05 10:00 . 2008-04-14 09:41 17408 ----a-w- c:\windows\system32\corpol.dll
2009-12-31 16:50 . 2008-04-14 04:45 353792 ----a-w- c:\windows\system32\drivers\srv.sys
2009-12-30 23:57 . 2009-11-16 06:01 56892 ---ha-w- c:\windows\system32\mlfcache.dat
2009-12-17 22:14 . 2009-05-09 18:25 411368 ----a-w- c:\windows\system32\deploytk.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2006-07-19 52896]
"BDRegion"="c:\program files\Cyberlink\Shared Files\brs.exe" [2007-11-16 91432]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2007-10-28 72736]
"LanguageShortcut"="c:\program files\CyberLink\PowerDVD\Language\Language.exe" [2007-10-11 62760]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-11-11 417792]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-01-11 246504]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-12-22 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-12-11 948672]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-02-15 141608]
"KBD"="c:\hp\KBD\KBD.EXE" [2005-02-02 61440]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
"NoSetActiveDesktop"= 1 (0x1)

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
2008-04-14 09:42 15360 ------w- c:\windows\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\AIM6\\aim6.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [8/27/2009 6:53 PM 102448]
S3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [6/17/2009 8:20 AM 12648]
S3 SavRoam;SAVRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [9/27/2006 8:33 PM 116464]
.
Contents of the 'Scheduled Tasks' folder

2010-03-16 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 16:34]

2010-03-16 c:\windows\Tasks\OGALogon.job
- c:\windows\system32\OGAEXEC.exe [2009-08-03 20:07]

2010-03-07 c:\windows\Tasks\Spybot - Search & Destroy.job
- c:\progra~1\SPYBOT~1\SpybotSD.exe [2009-04-30 19:31]
.
.
------- Supplementary Scan -------
.
uStart Page = [You must be registered and logged in to see this link.]
mStart Page = [You must be registered and logged in to see this link.]





Also, I was wondering if I should try to delete my Flash player and download it again? The only thing is I cant find my Flash player, and when I searched for "Flash" on my computer, I got 10,520 files with the name "Flash" in them.

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Re: Slow computer

Post by jch39 on Sun Mar 21, 2010 6:08 pm

Any ideas?? Should I upgrade from Internet Explorer 7 to Internet Explorer 8?

Should I delete my flash player and reinstall it?

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Re: Slow computer

Post by Belahzur on Mon Mar 22, 2010 12:23 am

Flash player -
[You must be registered and logged in to see this link.]

Try upgrading IE7 to IE8, but really you should give Firefox a try, it's just so much easier than IE.
[You must be registered and logged in to see this link.]


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Re: Slow computer

Post by jch39 on Mon Mar 22, 2010 5:01 am

I'm having a very difficult time trying to figure out/find how to get Flash to work for FireFox. For example, [You must be registered and logged in to see this link.] does not play videos in FireFox, so it told me to download Flash and make sure JavaScript is enabled. I checked and I have downloaded the new version of Flash probably over 5 times in the past couple of days. And I checked and JavaScript is enabled. Why does it still not work? thanks

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Re: Slow computer

Post by Belahzur on Tue Mar 23, 2010 12:25 am

What version of Firefox are you using?


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Re: Slow computer

Post by jch39 on Tue Mar 23, 2010 12:43 am

It says Version 3.6

"Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6"

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