Unsure of Name, Lethality, or Source

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Re: Unsure of Name, Lethality, or Source

Post by Belahzur on Fri Mar 05, 2010 12:31 am

There are a few items loading on startup that don't need to be, lets shut some of them off.

Please download the current version of HijackThis from [You must be registered and logged in to see this link.]

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.


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Re: Unsure of Name, Lethality, or Source

Post by Gracker on Fri Mar 05, 2010 12:34 am

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:34:03 PM, on 3/4/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode with network support

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\svchost.exe
D:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
D:\Program Files\Sunbelt Software\VIPRE\SBAMSvc.exe
D:\Program Files\Sunbelt Software\VIPRE\SBPIMSvc.exe
D:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Mozilla Firefox\firefox.exe
D:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - D:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Winamp Toolbar Loader - {25CEE8EC-5730-41bc-8B58-22DDC8AB8C20} - D:\Program Files\Winamp Toolbar\winamptb.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: AIM Toolbar Loader - {b0cda128-b425-4eef-a174-61a11ac5dbf8} - D:\Program Files\AIM Toolbar\aimtb.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - D:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Winamp Toolbar - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - D:\Program Files\Winamp Toolbar\winamptb.dll
O3 - Toolbar: AIM Toolbar - {61539ecd-cc67-4437-a03c-9aaccbd14326} - D:\Program Files\AIM Toolbar\aimtb.dll
O4 - HKLM\..\Run: [AT&T Communication Manager] "D:\Program Files\AT&T\Communication Manager\ATTCM.exe" -a
O4 - HKLM\..\Run: [PWRISOVM.EXE] D:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [IJNetworkScanUtility] D:\Program Files\Canon\Canon IJ Network Scan Utility\CNMNSUT.EXE
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "D:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "D:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SBAMTray] "D:\Program Files\Sunbelt Software\VIPRE\SBAMTray.exe"
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - Startup: OpenOffice.org 3.0.lnk = D:\Program Files\OpenOffice.org 3\program\quickstart.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_07\bin\npjpi160_07.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_07\bin\npjpi160_07.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - D:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - D:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - D:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: bmnet.dll
O10 - Unknown file in Winsock LSP: bmnet.dll
O10 - Unknown file in Winsock LSP: bmnet.dll
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - [You must be registered and logged in to see this link.]
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - D:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - D:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AT&T RcAppSvc (ATTRcAppSvc) - PCTEL - D:\Program Files\AT&T\Communication Manager\RcAppSvc.exe
O23 - Service: avast! Antivirus - ALWIL Software - D:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - D:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - ALWIL Software - D:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Bytemobile Web Configurator (bmwebcfg) - Bytemobile, Inc. - D:\WINDOWS\system32\bmwebcfg.exe
O23 - Service: Bonjour Service - Bytemobile, Inc. - (no file)
O23 - Service: Dragon Age: Origins - Content Updater (DAUpdaterSvc) - BioWare - D:\Program Files\Dragon Age\bin_ship\DAUpdaterSvc.Service.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - D:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Inkjet Printer/Scanner Extended Survey Program (IJPLMSVC) - Unknown owner - D:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: iPod Service - Apple Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - D:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - D:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: NMSAccessU - Unknown owner - D:\Program Files\CDBurnerXP\NMSAccessU.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - D:\WINDOWS\system32\GameMon.des.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - D:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - D:\WINDOWS\system32\PnkBstrB.exe
O23 - Service: VIPRE Antivirus (SBAMSvc) - Sunbelt Software - D:\Program Files\Sunbelt Software\VIPRE\SBAMSvc.exe
O23 - Service: SB Recovery Service (SBPIMSvc) - Sunbelt Software - D:\Program Files\Sunbelt Software\VIPRE\SBPIMSvc.exe
O23 - Service: VNC Server Version 4 (WinVNC4) - RealVNC Ltd. - D:\Program Files\RealVNC\VNC4\WinVNC4.exe

--
End of file - 7685 bytes

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Re: Unsure of Name, Lethality, or Source

Post by Belahzur on Fri Mar 05, 2010 1:43 am

Hello.

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
    R3 - Default URLSearchHook is missing
    O4 - HKLM\..\Run: [PWRISOVM.EXE] D:\Program Files\PowerISO\PWRISOVM.EXE
    O4 - HKLM\..\Run: [IJNetworkScanUtility] D:\Program Files\Canon\Canon IJ Network Scan Utility\CNMNSUT.EXE
    O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "D:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
    O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "D:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [SBAMTray] "D:\Program Files\Sunbelt Software\VIPRE\SBAMTray.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
    O4 - Startup: OpenOffice.org 3.0.lnk = D:\Program Files\OpenOffice.org 3\program\quickstart.exe


  • Press "Fix Checked"
  • Close Hijack This.

Reboot normally.

How is the machine running now?


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Re: Unsure of Name, Lethality, or Source

Post by Gracker on Fri Mar 05, 2010 1:57 am

bump for rebooting, would also like to mention my computer takes a solid 5+ minutes to start up, only maybe once in 99 times will it start in normal time, as I understand you're helping a lot of people, do you have any idea on what this could be from? If not its no biggie, I've dealt with it for like a year :d

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Re: Unsure of Name, Lethality, or Source

Post by Gracker on Fri Mar 05, 2010 2:24 am

Rebooted and experienced the same thing as before, my mouse, and even task manager for a short period works completely fine, but then anything in the background appears completely frozen. I stayed in it for a while, and it didn't completely lock up until I started doing more and more things on it, but I tried opening firefox twice, nothing, and I couldn't right click on any icons in the bottom-right toolbar, but they reacted to when I hovered over it

I also get this prompt when I boot in normal mode, something that has my computer, with a bar traveling to the internet logo, and it tried to do something for a program. I have a strong feeling this is part of the malware, I've never seen this window before, nothing even close to it, but it tries to establish a connection with the program and the internet, but does so unsuccessfully

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Re: Unsure of Name, Lethality, or Source

Post by Belahzur on Fri Mar 05, 2010 8:28 pm

You say you dealt with this for a year? how long has the machine has this infection? malware damage doesn't really help any, but that's something else that maybe causing it.


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Re: Unsure of Name, Lethality, or Source

Post by Gracker on Fri Mar 05, 2010 8:48 pm

I've only had this infection since Wednesday, but the boot problem, I expected it to be a problem because I installed windows on here like 3 times in one day because it kept failing Sad tearing

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Re: Unsure of Name, Lethality, or Source

Post by Belahzur on Fri Mar 05, 2010 11:08 pm

Ah.
When you installed Windows, did you just overwrite, or fully delete the old partition?


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Re: Unsure of Name, Lethality, or Source

Post by Gracker on Fri Mar 05, 2010 11:20 pm

It was a while ago but I believe a rewrite

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Re: Unsure of Name, Lethality, or Source

Post by Belahzur on Fri Mar 05, 2010 11:22 pm

That's probably the problem then.

There was a case a while back now, where something like this happened. Users upgrading from XP to Vista got lots of errors, because they overwrite it and didn't fully format, delete the partition, then create a new partition for Vista.


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Re: Unsure of Name, Lethality, or Source

Post by Gracker on Fri Mar 05, 2010 11:26 pm

I don't think it booted that long from the start, but after I think a month or so it started doing it, but nonetheless I'd rather fix this virus problem, have to write a paper before monday D:

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Re: Unsure of Name, Lethality, or Source

Post by Gracker on Fri Mar 05, 2010 11:27 pm

ijplmsvc.exe

When I end this process, the "Application connection in progress" (connecting to the internet) window closes, but my computer still goes crazy

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Re: Unsure of Name, Lethality, or Source

Post by Belahzur on Fri Mar 05, 2010 11:29 pm

The malware looks gone now, any slowness can only be helped by caring for your HDD, doing a defrag, cleaning out temp files and such.

Please download [You must be registered and logged in to see this link.] to your desktop
  • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • It will close all programs when run, so make sure you have saved all your work before you begin.
  • Click the Start
    button to begin the process. Depending on how often you clean temp
    files, execution time should be anywhere from a few seconds to a minute
    or two. Let it run uninterrupted to completion.
  • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.


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Re: Unsure of Name, Lethality, or Source

Post by Gracker on Fri Mar 05, 2010 11:47 pm

Rebooted and still experienced the same problem. The exact text of the first window that opens is "Verifying Application Requirements" and it says "This make take a few moments..." under it, but I realize it could be from one of the recent virus programs I downloaded. As for the slowness itself, its like nothing I've seen my computer do. My CPU usage stays low, but pretty much everything freezes up, and nothing will open. I can't even open my start menu.

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Re: Unsure of Name, Lethality, or Source

Post by Gracker on Sat Mar 06, 2010 2:54 pm

Defragging it, didn't expect to see so many fragmented files

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Re: Unsure of Name, Lethality, or Source

Post by Belahzur on Sat Mar 06, 2010 3:58 pm

[You must be registered and logged in to see this link.] wrote:Defragging it, didn't expect to see so many fragmented files

Hehe, let it defrag the machine, it could take a few hours though.


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Re: Unsure of Name, Lethality, or Source

Post by Gracker on Sat Mar 06, 2010 4:29 pm

Yeah, that's what it looks like, I started it about an hour or so ago and its about a quarter done

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Re: Unsure of Name, Lethality, or Source

Post by Gracker on Sat Mar 06, 2010 5:01 pm

Volume (D:)
Volume size = 233 GB
Cluster size = 4 KB
Used space = 169 GB
Free space = 64.21 GB
Percent free space = 27 %

Volume fragmentation
Total fragmentation = 1 %
File fragmentation = 3 %
Free space fragmentation = 0 %

File fragmentation
Total files = 385,243
Average file size = 543 KB
Total fragmented files = 2
Total excess fragments = 508
Average fragments per file = 1.00

Pagefile fragmentation
Pagefile size = 2.00 GB
Total fragments = 8

Folder fragmentation
Total folders = 26,184
Fragmented folders = 2
Excess folder fragments = 2

Master File Table (MFT) fragmentation
Total MFT size = 501 MB
MFT record count = 411,988
Percent MFT in use = 80 %
Total MFT fragments = 10

--------------------------------------------------------------------------------
Fragments File Size Files that cannot be defragmented
160 3.73 GB \Program Files\World of Warcraft\Data\patch.MPQ

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Re: Unsure of Name, Lethality, or Source

Post by Gracker on Sat Mar 06, 2010 5:18 pm

Just tried a normal boot, my CPU spiked to 100% and back down very quickly, and everything bogged down to an unworkable state as usual Sad tearing

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Re: Unsure of Name, Lethality, or Source

Post by Gracker on Sun Mar 07, 2010 4:54 pm

Well, it looks like I can't determine let alone fix what the problem is when I boot normal, so I guess I'll just resort to reformatting. Thanks for all of your help!

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Re: Unsure of Name, Lethality, or Source

Post by Gracker on Sun Mar 07, 2010 7:20 pm

Bump for fixed, ironically enough. After searching my house for like an hour looking for my original windows CD, which I usually have no problem finding, I gave up and figured I'd need a friend of mine to download and mount a new version of windows for me. After booting normal, out of curiosity I started ending virus programs.. and alas, there was my problem. You said that having 2+ programs running is bad, well, I was going to uninstall the other as soon as I got normal mode to run fine, because I was having problems uninstalling in safe mode. But, I'm running in normal mode fine, networking is working fine, games running fine, and my resolution, oddly enough, went up by like 80 pixels for no apparent reason.

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Re: Unsure of Name, Lethality, or Source

Post by Belahzur on Sun Mar 07, 2010 8:19 pm

Okay, good. Smile This should be fine now.


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