Biten by the BankerFox.A virus! Cannot get online, need help!!

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Solved Biten by the BankerFox.A virus! Cannot get online, need help!!

Post by ElleBuckeye on 1st March 2010, 1:09 am

Hi,
I have a new Dell laptop running Windows XP. I am getting the same symptoms: porn pop ups, presence of internet virus and requests to upgrade/renew. I check my Norton and says all is good.

Big problem is I cannot get online to download the files/programs to help. It's like the virus knows I want online and now it won't let me on...knows I wanna kick him out I guess.

Please help me get in front of this thing. I get online through a verizon usb aircard.
Elle

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Solved Re: Biten by the BankerFox.A virus! Cannot get online, need help!!

Post by Belahzur on 1st March 2010, 1:28 am

Hello.
Wild guess here.

Remove the Proxy setting in Internet Explorer and/or in FireFox.

    In Internet Explorer
  1. Tools Menu -> Internet Options -> Connections Tab ->Lan Settings > uncheck "use a proxy server" or reconfigure the Proxy server again in case you have set it previously.

    In Firefox
  1. Tools Menu -> Options... -> Advanced Tab -> Network Tab -> "Settings" under Connection > Choose "No Proxy"
  2. Click the apply button and restart that computer in normal mode.

Can you get online now?


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Solved Yes

Post by ElleBuckeye on 1st March 2010, 11:07 am

Thank you so much! Yes, this got me online. Now I need to boot this sucker out of my laptop!

Any suggestions? I am not running firefox, just IE with Spyware Doctor and Nortorn.

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Solved Re: Biten by the BankerFox.A virus! Cannot get online, need help!!

Post by Belahzur on 1st March 2010, 10:34 pm

Download [You must be registered and logged in to see this link.] by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


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Solved Re: Biten by the BankerFox.A virus! Cannot get online, need help!!

Post by ElleBuckeye on 2nd March 2010, 11:03 am

Once I was online I was able to download PC Tools Spyware Doc and that took care of my mess. Thanks again!

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