Virus

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Virus

Post by cambam on Fri Feb 26, 2010 7:31 pm

I just took this computer over from the previous person that worked here and saw that he used this site for help. I am not sure what is going on with the computer but it is very slow and freezes up on me often. I have to manually shut it down then turn it back on for it to work. Please help. Thank you! I also am experiencing troubles with pop ups while on the internet.

cambam
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Re: Virus

Post by Dr Jay on Fri Feb 26, 2010 7:48 pm

Please visit this webpage for a tutorial on downloading and running ComboFix:

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See the area: Using ComboFix, and when done, post the log back here.


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Re: Virus

Post by cambam on Fri Feb 26, 2010 8:37 pm

It appears that I already have Combofix on my desktop. Can I get a log from that or do I have to download and save a new one?

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Re: Virus

Post by Dr Jay on Fri Feb 26, 2010 9:12 pm

Please delete that and get a new one. ComboFix may have been updated recently.


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