BankerFox.A and Nuqel.exe

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Re: BankerFox.A and Nuqel.exe

Post by trixieplus2 on 26th February 2010, 2:36 am

I don't ever use it I just don't know why it keeps trying to come up? Do you think the virus is gone now?

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it

Post by trixieplus2 on 26th February 2010, 2:44 pm

is running super slow even using firefox?

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Re: BankerFox.A and Nuqel.exe

Post by trixieplus2 on 26th February 2010, 2:46 pm

I'm leaving for Disney in the morning and wont be back until the 5th or 6th I'll come back and check in this thread then is that ok?

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Re: BankerFox.A and Nuqel.exe

Post by Belahzur on 26th February 2010, 10:14 pm

Yes, that's fine, we'll continue this then.


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Re: BankerFox.A and Nuqel.exe

Post by trixieplus2 on 9th March 2010, 8:46 pm

Hi I'm back

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Re: BankerFox.A and Nuqel.exe

Post by Belahzur on 10th March 2010, 12:28 am

Hello.
One more thing I want to check.

Please download Stealth MBR Rootkit Detector by GMER from [You must be registered and logged in to see this link.], and save to your Desktop.

  • Double-click mbr.exe to start the program.
  • When done scanning, it will save a log on the Desktop called mbr.log.
  • Please post the contents of that log in your next reply.


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Re: BankerFox.A and Nuqel.exe

Post by trixieplus2 on 13th March 2010, 6:39 pm

Stealth MBR rootkit/Mebroot/Sinowal detector 0.3.7 by Gmer, [You must be registered and logged in to see this link.]

device: opened successfully
user: MBR read successfully
kernel: MBR read successfully
user & kernel MBR OK

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Re: BankerFox.A and Nuqel.exe

Post by trixieplus2 on 13th March 2010, 6:40 pm

The computer is acting really funny still it is super slow and I get lots of errors when trying to open firefox too

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Re: BankerFox.A and Nuqel.exe

Post by Belahzur on 13th March 2010, 7:26 pm

Hello.

  • Download combofix from here
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]

    1. If you are using Firefox, make sure that your download settings are as follows:

    * Tools->Options->Main tab
    * Set to "Always ask me where to Save the files".

    2. During the download, rename Combofix to Combo-Fix as follows:





    3. It is important you rename Combofix during the download, but not after.
    4. Please do not rename Combofix to other names, but only to the one indicated.
    5. Close any open browsers.
    6. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

  • We need to disable your local AV (Anti-virus) before running Combofix.
  • See [You must be registered and logged in to see this link.] for how to disable your AV.
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***

    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.


  • The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.



  • Allow ComboFix to download the Recovery Console.
  • Accept the End-User License Agreement.
  • The Recovery Console will be installed.
  • You will then get this next prompt that asks if you want to continue the malware scan, select yes



  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


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Re: BankerFox.A and Nuqel.exe

Post by trixieplus2 on 14th March 2010, 3:03 pm

ComboFix 10-03-13.01 - Student 03/13/2010 21:46:31.1.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.563 [GMT -5:00]
Running from: d:\profile.cu\Desktop\Combo-Fix.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Start Menu\Programs\Startup\PASPortal.lnk

.
((((((((((((((((((((((((( Files Created from 2010-02-14 to 2010-03-14 )))))))))))))))))))))))))))))))
.

2010-03-13 18:25 . 2009-10-23 15:28 3558912 -c----w- c:\windows\system32\dllcache\moviemk.exe
2010-02-21 20:18 . 2010-01-07 21:07 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-02-21 20:18 . 2010-01-07 21:07 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-02-21 20:18 . 2010-02-21 20:18 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-02-19 17:32 . 2010-02-19 17:32 -------- d-----w- d:\profile.cu\Local Settings\Application Data\Threat Expert
2010-02-19 00:44 . 2010-02-19 00:44 -------- d-----w- d:\profile.cu\Application Data\Malwarebytes
2010-02-19 00:36 . 2010-02-19 00:36 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-02-18 18:02 . 2010-02-18 18:02 -------- d-----w- d:\profile.cu\Application Data\QuickScan
2010-02-18 16:51 . 2010-02-18 16:51 -------- d-----w- c:\windows\Sun
2010-02-17 14:05 . 2010-02-17 14:05 -------- d-----w- c:\documents and settings\All Users\Application Data\MSN6
2010-02-17 14:05 . 2010-02-17 14:05 -------- d-----w- d:\profile.cu\Application Data\MSN6
2010-02-15 21:55 . 2010-02-15 21:55 -------- d-----w- d:\profile.cu\Application Data\Yahoo!
2010-02-15 21:55 . 2010-02-15 22:07 -------- d-----w- c:\program files\Yahoo!
2010-02-15 00:05 . 2010-02-15 00:05 -------- d-sh--w- c:\windows\system32\config\systemprofile\IETldCache

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-02-25 01:01 . 2004-09-01 17:51 74824 ----a-w- d:\profile.cu\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-02-24 14:16 . 2009-11-07 01:10 181632 ------w- c:\windows\system32\MpSigStub.exe
2010-02-22 03:39 . 2009-11-09 02:08 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2010-02-19 16:39 . 2009-04-12 22:29 -------- d-----w- c:\documents and settings\All Users\Application Data\avg8
2010-02-19 03:27 . 2009-01-09 20:51 -------- d-----w- c:\program files\Google
2010-02-18 22:39 . 2003-11-11 15:29 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2010-02-15 22:03 . 2003-11-04 14:17 -------- d--h--w- c:\program files\InstallShield Installation Information
2009-12-31 16:50 . 2002-08-29 12:00 353792 ----a-w- c:\windows\system32\drivers\srv.sys
2009-12-21 19:14 . 2004-02-06 22:05 916480 ----a-w- c:\windows\system32\wininet.dll
2009-12-16 18:43 . 2003-10-24 13:35 343040 ----a-w- c:\windows\system32\mspaint.exe
2009-12-14 07:08 . 2002-08-29 12:00 33280 ----a-w- c:\windows\system32\csrsrv.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{A3BC75A2-1F87-4686-AA43-5347D756017C}"= "c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-09-02 1107200]

[HKEY_CLASSES_ROOT\clsid\{a3bc75a2-1f87-4686-aa43-5347d756017c}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-09-02 1107200]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-09-02 1107200]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"EZEJMNAP"="c:\progra~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe" [2006-02-24 237568]
"TPHOTKEY"="c:\progra~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe" [2005-03-03 94208]
"SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2006-02-14 110592]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-02-14 512000]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2006-11-17 344064]
"NDPS"="c:\windows\system32\dpmw32.exe" [2004-05-17 32859]
"NWTRAY"="NWTRAY.EXE" [2002-03-12 28672]
"ShStatEXE"="c:\program files\Network Associates\VirusScan\SHSTAT.EXE" [2004-09-23 94208]
"McAfeeUpdaterUI"="c:\program files\Network Associates\Common Framework\UpdaterUI.exe" [2004-08-06 139320]
"Network Associates Error Reporting Service"="c:\program files\Common Files\Network Associates\TalkBack\TBMon.exe" [2003-10-07 147514]
"SoundMAXPnP"="c:\program files\Analog Devices\SoundMAX\SMax4PNP.exe" [2004-10-14 1388544]
"BLOG"="c:\progra~1\ThinkPad\UTILIT~1\BatLogEx.DLL" [2005-04-20 208896]
"PRONoMgrWired"="c:\program files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe" [2003-08-06 86016]
"TPKMAPHELPER"="c:\program files\ThinkPad\Utilities\TpKmapAp.exe" [2004-02-04 897024]
"TP4EX"="tp4ex.exe" [2004-11-12 40960]
"ACUMon"="c:\program files\Cisco Systems\Aironet Client Monitor\ACUMon.Exe" [2004-02-23 217088]
"BMMGAG"="c:\progra~1\ThinkPad\UTILIT~1\pwrmonit.dll" [2005-04-20 110592]
"BMMLREF"="c:\program files\ThinkPad\Utilities\BMMLREF.EXE" [2005-04-20 20480]
"BMMMONWND"="c:\progra~1\ThinkPad\UTILIT~1\BatInfEx.dll" [2005-04-20 396288]
"AGRSMMSG"="AGRSMMSG.exe" [2003-06-27 88363]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2006-11-03 866584]
"TVT Scheduler Proxy"="c:\program files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe" [2006-12-10 536576]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2006-09-01 282624]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2010-02-15 2043160]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-22 39264]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"CompatibleRUPSecurity"= 1 (0x1)

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{EDB0E980-90BD-11D4-8599-0008C7D3B6F8}"= "c:\program files\Qualcomm\Eudora\EuShlExt.dll" [2005-06-07 86016]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-11-07 15:11 11952 ----a-w- c:\windows\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\tphotkey]
2004-08-13 00:11 24576 ----a-w- c:\windows\system32\tphklock.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Authentication Packages REG_MULTI_SZ msv1_0 nwv1_0 nwprovau

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Kodak EasyShare software.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Kodak EasyShare software.lnk
backup=c:\windows\pss\Kodak EasyShare software.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^KODAK Software Updater.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\KODAK Software Updater.lnk
backup=c:\windows\pss\KODAK Software Updater.lnkCommon Startup

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"IBM RecordNow!"=
"AIM"=c:\progra~1\AIM\aim.exe -cnetwait.odl

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" -atboottime
"SunJavaUpdateSched"=c:\program files\Java\j2re1.4.2_05\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-disabled]
"UpdateManager"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" /r

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\WINDOWS\\system32\\dpmw32.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\att-nap\\McciBrowser.exe"=
"c:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgnsx.exe"=

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [11/24/2009 8:17 PM 64288]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [4/12/2009 5:29 PM 335240]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [4/12/2009 5:29 PM 108552]
R1 NaiAvTdi1;NaiAvTdi1;c:\windows\system32\drivers\mvstdi5x.sys [4/15/2005 10:03 AM 58464]
R1 TPPWR;TPPWR;c:\windows\system32\drivers\TPPWR.SYS [11/4/2003 9:27 AM 16384]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [11/7/2009 10:11 AM 297752]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [9/24/2009 6:17 AM 1181328]
R2 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [11/3/2006 6:19 PM 13592]
R3 PCX504;Cisco Systems Wireless LAN Adapter Driver;c:\windows\system32\drivers\PCX504.sys [2/14/2003 5:16 PM 119296]
.
Contents of the 'Scheduled Tasks' folder

2010-03-14 c:\windows\Tasks\Ad-Aware Update (Daily 1).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-10-01 01:19]

2010-03-13 c:\windows\Tasks\Ad-Aware Update (Daily 2).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-10-01 01:19]

2010-03-13 c:\windows\Tasks\Ad-Aware Update (Daily 3).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-10-01 01:19]

2010-03-13 c:\windows\Tasks\Ad-Aware Update (Daily 4).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-10-01 01:19]

2010-03-13 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-10-01 01:19]

2006-08-01 c:\windows\Tasks\BMMTask.job
- c:\progra~1\ThinkPad\UTILIT~1\BMMTASK.EXE [2003-11-04 05:38]

2010-03-13 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Windows Defender\MpCmdRun.exe [2006-11-03 23:20]
.
.
------- Supplementary Scan -------
.
uStart Page = [You must be registered and logged in to see this link.]
uSearchAssistant = [You must be registered and logged in to see this link.]
uSearchURL,(Default) = [You must be registered and logged in to see this link.]
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
DPF: DirectAnimation Java Classes - [You must be registered and logged in to see this link.]
DPF: Microsoft XML Parser for Java - [You must be registered and logged in to see this link.]
FF - ProfilePath - d:\profile.cu\Application Data\Mozilla\Firefox\Profiles\default.ft5\
FF - prefs.js: browser.startup.homepage - [You must be registered and logged in to see this link.]
FF - prefs.js: keyword.URL - [You must be registered and logged in to see this link.]
FF - component: c:\program files\AVG\AVG8\Firefox\components\avgssff.dll
FF - component: c:\program files\AVG\AVG8\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll
FF - component: c:\program files\AVG\AVG8\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\AVG\AVG8\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\AVG\AVG8\Toolbar\Firefox\avg@igeared\components\xpavgtbapi.dll
FF - component: d:\profile.cu\Application Data\Mozilla\Firefox\Profiles\default.ft5\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\components\bdqscan.dll
FF - plugin: c:\program files\Common Files\Motive\npMotive.dll
FF - plugin: c:\program files\Java\jre1.5.0_10\bin\NPJava11.dll
FF - plugin: c:\program files\Java\jre1.5.0_10\bin\NPJava12.dll
FF - plugin: c:\program files\Java\jre1.5.0_10\bin\NPJava13.dll
FF - plugin: c:\program files\Java\jre1.5.0_10\bin\NPJava14.dll
FF - plugin: c:\program files\Java\jre1.5.0_10\bin\NPJava32.dll
FF - plugin: c:\program files\Java\jre1.5.0_10\bin\NPJPI150_10.dll
FF - plugin: c:\program files\Java\jre1.5.0_10\bin\NPOJI610.dll
FF - plugin: d:\profile.cu\Application Data\Mozilla\Firefox\Profiles\default.ft5\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\plugins\npqscan.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, [You must be registered and logged in to see this link.]
Rootkit scan 2010-03-13 21:53
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(780)
c:\windows\system32\cswGina.dll
c:\windows\system32\ACrd10SM.dll
c:\windows\system32\Ati2evxx.dll
c:\windows\system32\tphklock.dll

- - - - - - - > 'lsass.exe'(836)
c:\windows\system32\EntApi.dll
c:\windows\system32\WININET.dll
.
Completion time: 2010-03-13 21:56:36
ComboFix-quarantined-files.txt 2010-03-14 02:56

Pre-Run: 67,976,138,752 bytes free
Post-Run: 67,981,787,136 bytes free

- - End Of File - - 65FEA1DAFEED397D81DBE7BF6CCA6B2C

trixieplus2
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OS OS : windows xp
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Re: BankerFox.A and Nuqel.exe

Post by Belahzur on 14th March 2010, 8:00 pm

Hello.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs.

    Adobe Reader 7.0.8
    J2SE Runtime Environment 5.0 Update 6
    Java 2 Runtime Environment, SE v1.4.2_05
    J2SE Runtime Environment 5.0 Update 10

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /uninstall

This will also reset your restore points.

How is the machine running now?


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Re: BankerFox.A and Nuqel.exe

Post by trixieplus2 on 14th March 2010, 9:46 pm

Seems to be running pretty good now. I wanted to ask though when can
I go back on farmville safely? I am afraid to even use my other laptop both times I got the virus it was immediately during or after using farmville.

trixieplus2
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Re: BankerFox.A and Nuqel.exe

Post by Belahzur on 14th March 2010, 11:55 pm

Hello.

Updating Java:

  • Download the latest version of [You must be registered and logged in to see this link.].
  • Click the "Download JRE" button to the right.
  • In the Window that opens, select your platform, check the "agree" box, and click Continue.
  • Click on the link to download Windows Offline Installation and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Then from your desktop double-click on jre-6u18-windows-i586.exe that you downloaded to install the newest version.

Then download and install [You must be registered and logged in to see this link.]

Try Farmville now.


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Re: BankerFox.A and Nuqel.exe

Post by trixieplus2 on 15th March 2010, 3:58 pm

Ok I downloaded that stuff . Now what can I do to keep this from happening again?

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Re: BankerFox.A and Nuqel.exe

Post by Belahzur on 15th March 2010, 10:15 pm

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to [You must be registered and logged in to see this link.] and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

[You must be registered and logged in to see this link.]
A tutorial on using Ad-Aware to remove spyware from your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using Spybot to remove spyware from your computer may be found [You must be registered and logged in to see this link.]. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

[You must be registered and logged in to see this link.]
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found [You must be registered and logged in to see this link.].

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
[You must be registered and logged in to see this link.]
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
[You must be registered and logged in to see this link.]

5) Finally, consider maintaining a firewall. Some good free firewalls are [You must be registered and logged in to see this link.], or
[You must be registered and logged in to see this link.]
A tutorial on understanding and using firewalls may be found [You must be registered and logged in to see this link.].

Please also read Tony Klein's excellent article: [You must be registered and logged in to see this link.]

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found [You must be registered and logged in to see this link.].

Hopefully this should take care of your problems! Good luck. Big Grin


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Re: BankerFox.A and Nuqel.exe

Post by trixieplus2 on 15th March 2010, 11:22 pm

SpywareGuard says it is corrupted when I download it.

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Re: BankerFox.A and Nuqel.exe

Post by Belahzur on 16th March 2010, 1:12 am

Okay, forget SpywareGuard then.


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Re: BankerFox.A and Nuqel.exe

Post by trixieplus2 on 16th March 2010, 2:41 am

Thank you for all your help Thank You!

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