need help installing McAfee

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need help installing McAfee

Post by sharon prophet on 14th February 2010, 4:39 am

you helped me clean up a lot of clutter on my computer...thank you. I am now at my friends computer who needs help too. Here's the main problem:
We tried to install McAffee virus protection program on her pc but an error message came up saying that there isn't enough memory...it requires 256 which is what she has. We called McAffee to find out what to do, they did a check through remote and told us that a proccess is running that is a virus and it's taking up too much memory. The proccess they showed me was cssr something or other which I understand is a needed program for windows to run. can you help us please with this problem?

sharon prophet
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Re: need help installing McAfee

Post by Belahzur on 14th February 2010, 10:33 pm

Download [You must be registered and logged in to see this link.] by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Re: need help installing McAfee

Post by sharon prophet on 19th February 2010, 1:04 am

OTL logfile created on: 2/18/2010 4:48:19 PM - Run 1
OTL by OldTimer - Version 3.1.28.0 Folder = C:\Documents and Settings\Phyllis\My Documents
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

239.00 Mb Total Physical Memory | 50.00 Mb Available Physical Memory | 21.00% Memory free
584.00 Mb Paging File | 215.00 Mb Available in Paging File | 37.00% Paging File free
Paging file location(s): C:\pagefile.sys 0 0 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 74.52 Gb Total Space | 66.96 Gb Free Space | 89.86% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: EVOLUTION-X
Current User Name: Phyllis
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard

========== Processes (SafeList) ==========

PRC - [2010/02/18 16:48:13 | 000,549,376 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Phyllis\My Documents\OTL.exe
PRC - [2009/10/11 04:17:36 | 000,149,280 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files\Java\jre6\bin\jusched.exe
PRC - [2009/10/11 04:17:35 | 000,153,376 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files\Java\jre6\bin\jqs.exe
PRC - [2009/10/11 04:17:31 | 000,145,184 | ---- | M] (Sun Microsystems, Inc.) -- C:\WINDOWS\system32\java.exe
PRC - [2009/03/08 13:09:26 | 000,638,816 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Internet Explorer\iexplore.exe
PRC - [2009/01/29 14:01:36 | 023,975,720 | R--- | M] (Skype Technologies S.A.) -- C:\Program Files\Skype\Phone\Skype.exe
PRC - [2009/01/29 14:01:36 | 000,077,360 | R--- | M] (Skype Technologies) -- C:\Program Files\Skype\Plugin Manager\skypePM.exe
PRC - [2008/09/30 17:46:18 | 007,418,368 | ---- | M] (OpenOffice.org) -- C:\Program Files\OpenOffice.org 3\program\soffice.bin
PRC - [2008/09/30 17:46:12 | 007,424,000 | ---- | M] (OpenOffice.org) -- C:\Program Files\OpenOffice.org 3\program\soffice.exe
PRC - [2008/09/10 02:15:24 | 000,676,520 | ---- | M] () -- C:\Program Files\Lexmark 7600 Series\lxdwmon.exe
PRC - [2008/09/10 02:15:21 | 000,025,256 | ---- | M] () -- C:\Program Files\Lexmark 7600 Series\lxdwmsdmon.exe
PRC - [2008/08/14 17:15:46 | 002,407,184 | ---- | M] () -- C:\Program Files\Logitech\QuickCam\Quickcam.exe
PRC - [2008/08/14 17:11:48 | 000,565,008 | ---- | M] () -- C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
PRC - [2008/08/14 17:11:14 | 000,447,248 | ---- | M] (Logitech Inc.) -- C:\Program Files\Common Files\LogiShrd\LQCVFX\COCIManager.exe
PRC - [2008/07/26 08:25:36 | 000,150,040 | ---- | M] (Logitech Inc.) -- C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
PRC - [2008/07/26 08:23:42 | 000,186,904 | ---- | M] (Logitech Inc.) -- C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
PRC - [2008/05/16 07:33:10 | 000,594,600 | ---- | M] ( ) -- C:\WINDOWS\system32\lxdwcoms.exe
PRC - [2008/04/13 16:12:41 | 000,013,824 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\system32\wscntfy.exe
PRC - [2008/04/13 16:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2008/01/15 09:28:20 | 000,204,800 | ---- | M] () -- C:\Program Files\Linksys\Linksys Updater\bin\LinksysUpdater.exe
PRC - [2006/03/23 16:06:50 | 001,398,272 | ---- | M] (Nero AG) -- C:\Program Files\Ahead\InCD\InCD.exe
PRC - [2006/03/23 16:06:38 | 000,880,128 | ---- | M] (Nero AG) -- C:\Program Files\Ahead\InCD\InCDsrv.exe
PRC - [2006/01/11 14:08:36 | 000,577,536 | ---- | M] (Realtek Semiconductor Corp.) -- C:\WINDOWS\soundman.exe
PRC - [2005/08/05 20:35:44 | 000,090,112 | ---- | M] () -- C:\Program Files\Yahoo!\Messenger\Ymsgr_tray.exe
PRC - [2005/06/06 22:46:24 | 000,057,344 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
PRC - [2005/03/31 09:26:50 | 000,229,376 | ---- | M] (Yahoo!, Inc.) -- C:\Program Files\Yahoo!\browser\ycommon.exe
PRC - [2004/11/02 08:03:44 | 000,155,648 | ---- | M] (Intel Corporation) -- C:\WINDOWS\system32\igfxtray.exe
PRC - [2004/11/02 07:59:42 | 000,126,976 | ---- | M] (Intel Corporation) -- C:\WINDOWS\system32\hkcmd.exe
PRC - [2003/10/31 18:42:40 | 000,032,768 | ---- | M] (Cyberlink Corp.) -- C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
PRC - [2003/10/10 09:06:10 | 000,192,512 | ---- | M] () -- C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
PRC - [2002/04/11 23:00:00 | 000,057,344 | ---- | M] (brother Industries Ltd) -- C:\WINDOWS\system32\brsvc01a.exe
PRC - [2001/12/12 23:01:00 | 000,045,056 | ---- | M] (brother Industries Ltd) -- C:\WINDOWS\system32\brss01a.exe


========== Modules (SafeList) ==========

MOD - [2010/02/18 16:48:13 | 000,549,376 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Phyllis\My Documents\OTL.exe
MOD - [2009/11/21 07:51:04 | 000,471,552 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\AppPatch\aclayers.dll
MOD - [2008/07/26 08:25:24 | 000,109,080 | ---- | M] (Logitech Inc.) -- C:\WINDOWS\Temp\logishrd\LVPrcInj01.dll
MOD - [2008/04/13 16:12:05 | 000,065,024 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\system32\shimeng.dll


========== Win32 Services (SafeList) ==========

SRV - [2009/10/11 04:17:35 | 000,153,376 | ---- | M] (Sun Microsystems, Inc.) [Auto | Running] -- C:\Program Files\Java\jre6\bin\jqs.exe -- (JavaQuickStarterService)
SRV - [2008/07/26 08:25:36 | 000,150,040 | ---- | M] (Logitech Inc.) [Auto | Running] -- C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe -- (LVPrcSrv)
SRV - [2008/07/26 08:23:42 | 000,186,904 | ---- | M] (Logitech Inc.) [Auto | Running] -- C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe -- (LVCOMSer)
SRV - [2008/05/16 07:33:10 | 000,594,600 | ---- | M] ( ) [Auto | Running] -- C:\WINDOWS\System32\lxdwcoms.exe -- (lxdw_device)
SRV - [2008/05/16 07:32:56 | 000,098,984 | ---- | M] () [Auto | Stopped] -- C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdwserv.exe -- (lxdwCATSCustConnectService)
SRV - [2008/01/15 09:28:20 | 000,204,800 | ---- | M] () [Auto | Running] -- C:\Program Files\Linksys\Linksys Updater\bin\LinksysUpdater.exe -- (LinksysUpdater)
SRV - [2006/03/23 16:06:38 | 000,880,128 | ---- | M] (Nero AG) [Auto | Running] -- C:\Program Files\Ahead\InCD\InCDsrv.exe -- (InCDsrv)
SRV - [2002/04/11 23:00:00 | 000,057,344 | ---- | M] (brother Industries Ltd) [Auto | Running] -- C:\WINDOWS\system32\brsvc01a.exe -- (Brother XP spl Service)


========== Driver Services (SafeList) ==========

DRV - [2008/07/26 08:25:02 | 000,025,624 | ---- | M] () [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\LVPr2Mon.sys -- (LVPr2Mon)
DRV - [2008/07/26 07:26:54 | 000,023,832 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\lvuvcflt.sys -- (FilterService)
DRV - [2008/07/26 07:26:42 | 004,658,584 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\lvuvc.sys -- (LVUVC) QuickCam Communicate Deluxe(UVC)
DRV - [2008/07/26 07:26:20 | 000,041,752 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\LVUSBSta.sys -- (LVUSBSta)
DRV - [2008/07/26 07:25:46 | 000,627,864 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\lvrs.sys -- (LVRS)
DRV - [2008/04/13 11:45:12 | 000,060,032 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\USBAUDIO.sys -- (usbaudio) USB Audio Driver (WDM)
DRV - [2007/11/13 02:25:53 | 000,020,480 | ---- | M] (Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\secdrv.sys -- (Secdrv)
DRV - [2007/10/11 17:59:12 | 001,920,920 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\lvpopflt.sys -- (lvpopflt)
DRV - [2006/03/23 16:15:58 | 000,102,016 | ---- | M] (Nero AG) [File_System | Disabled | Running] -- C:\WINDOWS\system32\drivers\InCDfs.sys -- (InCDfs)
DRV - [2006/03/23 16:15:56 | 000,033,536 | ---- | M] (Nero AG) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\InCDrm.sys -- (incdrm)
DRV - [2006/03/23 16:15:56 | 000,029,440 | ---- | M] (Nero AG) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\InCDpass.sys -- (InCDPass)
DRV - [2006/02/08 14:44:00 | 003,846,016 | R--- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\alcxwdm.sys -- (ALCXWDM) Service for Realtek AC97 Audio (WDM)
DRV - [2004/11/22 15:36:39 | 000,018,003 | ---- | M] (Motive, Inc.) [Kernel | On_Demand | Stopped] -- C:\Program Files\Common Files\Motive\MRENDIS5.sys -- (MRENDIS5)
DRV - [2004/11/22 15:36:34 | 000,019,345 | ---- | M] (Motive, Inc.) [Kernel | On_Demand | Stopped] -- C:\Program Files\Common Files\Motive\MREMPR5.sys -- (MREMPR5)
DRV - [2004/11/02 08:27:20 | 000,773,565 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\ialmnt5.sys -- (ialm)
DRV - [2004/08/04 04:00:00 | 000,017,792 | ---- | M] (Parallel Technologies, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\ptilink.sys -- (Ptilink)
DRV - [2003/12/19 20:15:50 | 000,015,263 | ---- | M] (Brother Industries Ltd.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\BrScnUsb.sys -- (BrScnUsb)
DRV - [2003/10/14 12:10:00 | 000,036,484 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\SMBios.sys -- (SMBios) Intel (R)
DRV - [2003/03/04 11:56:26 | 000,145,408 | R--- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\e100b325.sys -- (E100B) Intel(R)
DRV - [2002/04/30 01:17:54 | 000,917,988 | R--- | M] (Conexant) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\winachcf.sys -- (Winachcf)
DRV - [2001/10/21 23:46:42 | 000,009,855 | R--- | M] (Conexant) [Kernel | Auto | Running] -- C:\WINDOWS\system32\drivers\mdmxsdk.sys -- (mdmxsdk)
DRV - [2001/08/17 12:57:38 | 000,016,128 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\MODEMCSA.sys -- (MODEMCSA)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,CustomSearch = [You must be registered and logged in to see this link.]

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultName = Yahoo! Search
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultURL = [You must be registered and logged in to see this link.]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = 127.0.0.1



O1 HOSTS File: ([2004/08/04 04:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (Lexmark Toolbar) - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll ()
O2 - BHO: (UberButton Class) - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\common\yiesrvc.dll (Yahoo!)
O2 - BHO: (YahooTaggedBM Class) - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\common\YIeTagBm.dll (Yahoo! Inc.)
O2 - BHO: (Lexmark Printable Web) - {D2C5E510-BE6D-42CC-9F61-E4F939078474} - C:\Program Files\Lexmark Printable Web\bho.dll ()
O2 - BHO: (MSN Toolbar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.0983.0\msneshellx.dll (Microsoft Corp.)
O2 - BHO: (Java(tm) Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (JQSIEStartDetectorImpl Class) - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll (Sun Microsystems, Inc.)
O2 - BHO: (SidebarAutoLaunch Class) - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll (Yahoo! Inc.)
O3 - HKLM\..\Toolbar: (Lexmark Toolbar) - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll ()
O3 - HKLM\..\Toolbar: (MSN Toolbar) - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.0983.0\msneshellx.dll (Microsoft Corp.)
O3 - HKLM\..\Toolbar: (Yahoo! Toolbar) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
O3 - HKCU\..\Toolbar\ShellBrowser: (Lexmark Toolbar) - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll ()
O3 - HKCU\..\Toolbar\WebBrowser: (Lexmark Toolbar) - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll ()
O3 - HKCU\..\Toolbar\WebBrowser: (Yahoo! Toolbar) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
O4 - HKLM..\Run: [Adobe Photo Downloader] C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe (Intel Corporation)
O4 - HKLM..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe (Intel Corporation)
O4 - HKLM..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe (Nero AG)
O4 - HKLM..\Run: [Lexmark 7600 Series Fax Server] C:\Program Files\Lexmark 7600 Series\fm3032.exe ()
O4 - HKLM..\Run: [LogitechCommunicationsManager] C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe ()
O4 - HKLM..\Run: [LogitechQuickCamRibbon] C:\Program Files\Logitech\QuickCam\Quickcam.exe ()
O4 - HKLM..\Run: [lxdwamon] C:\Program Files\Lexmark 7600 Series\lxdwamon.exe ()
O4 - HKLM..\Run: [lxdwmon.exe] C:\Program Files\Lexmark 7600 Series\lxdwmon.exe ()
O4 - HKLM..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe (Ahead Software Gmbh)
O4 - HKLM..\Run: [RemoteControl] C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe (Cyberlink Corp.)
O4 - HKLM..\Run: [SoundMan] C:\WINDOWS\soundman.exe (Realtek Semiconductor Corp.)
O4 - HKLM..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre6\bin\jusched.exe (Sun Microsystems, Inc.)
O4 - HKCU..\Run: [Skype] C:\Program Files\Skype\Phone\Skype.exe (Skype Technologies S.A.)
O4 - HKCU..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\YPager.exe ()
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe (Adobe Systems Incorporated)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\AT&T Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe (Motive Communications, Inc.)
O4 - Startup: C:\Documents and Settings\Phyllis\Start Menu\Programs\Startup\OpenOffice.org 3.0.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe ()
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: DisableTaskMgr =
O9 - Extra Button: SBC Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\common\yiesrvc.dll (Yahoo!)
O15 - HKLM\..Trusted Domains: 1 domain(s) and sub-domain(s) not assigned to a zone.
O15 - HKCU\..Trusted Domains: internet ([]about in Trusted sites)
O15 - HKCU\..Trusted Domains: mcafee.com ([]http in Trusted sites)
O15 - HKCU\..Trusted Domains: mcafee.com ([]https in Trusted sites)
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} C:\Program Files\Yahoo!\common\yucconfig.dll (yucsetreg Class)
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} C:\Program Files\Yahoo!\Common\Yinsthelper20073151.dll (Installation Support)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} [You must be registered and logged in to see this link.] (WUWebControl Class)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} [You must be registered and logged in to see this link.] (Java Plug-in 1.6.0_17)
O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} [You must be registered and logged in to see this link.] (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} [You must be registered and logged in to see this link.] (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} [You must be registered and logged in to see this link.] (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} [You must be registered and logged in to see this link.] (Java Plug-in 1.6.0_17)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} [You must be registered and logged in to see this link.] (Java Plug-in 1.6.0_17)
O16 - DPF: Microsoft XML Parser for Java [You must be registered and logged in to see this link.] (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.254
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\igfxcui: DllName - igfxsrvc.dll - C:\WINDOWS\System32\igfxsrvc.dll (Intel Corporation)
O24 - Desktop WallPaper: C:\Documents and Settings\Phyllis\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\Phyllis\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006/09/25 18:28:55 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - comfile [open] -- "%1" %*
O35 - exefile [open] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2010/02/18 16:48:07 | 000,549,376 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Phyllis\My Documents\OTL.exe
[2010/02/07 13:23:09 | 000,038,224 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbamswissarmy.sys
[2010/02/07 13:23:05 | 000,019,160 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbam.sys
[2010/02/07 13:23:05 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware
[2010/01/15 11:53:59 | 000,000,000 | ---D | M] -- C:\Documents and Settings\LocalService\Local Settings\Application Data\ICS
[2009/05/20 14:09:54 | 001,069,056 | ---- | C] ( ) -- C:\WINDOWS\System32\lxdwserv.dll
[2009/05/20 14:09:54 | 000,851,968 | ---- | C] ( ) -- C:\WINDOWS\System32\lxdwusb1.dll
[2009/05/20 14:09:54 | 000,438,272 | ---- | C] ( ) -- C:\WINDOWS\System32\LXDWhcp.dll
[2009/05/20 14:09:54 | 000,364,544 | ---- | C] ( ) -- C:\WINDOWS\System32\lxdwinpa.dll
[2009/05/20 14:09:54 | 000,339,968 | ---- | C] ( ) -- C:\WINDOWS\System32\lxdwiesc.dll
[2009/05/20 14:09:53 | 000,679,936 | ---- | C] ( ) -- C:\WINDOWS\System32\lxdwhbn3.dll
[2009/05/20 14:09:53 | 000,651,264 | ---- | C] ( ) -- C:\WINDOWS\System32\lxdwpmui.dll
[2009/05/20 14:09:53 | 000,577,536 | ---- | C] ( ) -- C:\WINDOWS\System32\lxdwlmpm.dll
[2009/05/20 14:09:52 | 000,765,952 | ---- | C] ( ) -- C:\WINDOWS\System32\lxdwcomc.dll
[2009/05/20 14:09:52 | 000,376,832 | ---- | C] ( ) -- C:\WINDOWS\System32\lxdwcomm.dll
[2008/11/23 08:34:23 | 000,000,000 | --SD | M] -- C:\Documents and Settings\LocalService\Application Data\Microsoft
[2008/08/30 06:35:58 | 000,000,000 | ---D | M] -- C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft
[2008/08/19 06:23:50 | 000,000,000 | ---D | M] -- C:\Documents and Settings\LocalService\Application Data\Macromedia
[2008/08/19 06:02:08 | 000,000,000 | ---D | M] -- C:\Documents and Settings\LocalService\Application Data\Yahoo!
[2006/09/25 18:32:03 | 000,000,000 | --SD | M] -- C:\Documents and Settings\NetworkService\Application Data\Microsoft
[2006/09/25 18:32:03 | 000,000,000 | ---D | M] -- C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft
[5 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[3 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
[2 C:\Documents and Settings\All Users\*.tmp files -> C:\Documents and Settings\All Users\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2010/02/18 16:48:13 | 000,549,376 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Phyllis\My Documents\OTL.exe
[2010/02/18 16:39:34 | 000,013,646 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2010/02/18 16:38:15 | 000,000,006 | -H-- | M] () -- C:\WINDOWS\tasks\SA.DAT
[2010/02/18 16:38:12 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2010/02/18 16:38:09 | 000,000,000 | ---- | M] () -- C:\WINDOWS\System32\drivers\lvuvc.hs
[2010/02/18 16:38:07 | 000,000,000 | ---- | M] () -- C:\WINDOWS\System32\drivers\logiflt.iad
[2010/02/18 08:45:11 | 003,407,872 | ---- | M] () -- C:\Documents and Settings\Phyllis\ntuser.dat
[2010/02/18 08:45:11 | 000,000,178 | -HS- | M] () -- C:\Documents and Settings\Phyllis\ntuser.ini
[2010/02/17 10:47:49 | 004,827,526 | -H-- | M] () -- C:\Documents and Settings\Phyllis\Local Settings\Application Data\IconCache.db
[2010/02/10 03:00:45 | 000,001,374 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2010/02/07 13:23:12 | 000,000,703 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes' Anti-Malware.lnk
[5 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[3 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
[2 C:\Documents and Settings\All Users\*.tmp files -> C:\Documents and Settings\All Users\*.tmp -> ]

========== Files Created - No Company Name ==========

[2010/02/07 13:23:12 | 000,000,703 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes' Anti-Malware.lnk
[2009/05/20 14:21:30 | 000,040,960 | ---- | C] () -- C:\WINDOWS\System32\lxdwvs.dll
[2009/05/20 14:21:28 | 000,360,448 | ---- | C] () -- C:\WINDOWS\System32\lxdwcoin.dll
[2009/05/20 14:19:52 | 001,036,288 | ---- | C] () -- C:\WINDOWS\System32\lxdwdrs.dll
[2009/05/20 14:19:52 | 000,081,920 | ---- | C] () -- C:\WINDOWS\System32\lxdwcaps.dll
[2009/05/20 14:19:52 | 000,069,632 | ---- | C] () -- C:\WINDOWS\System32\lxdwcnv4.dll
[2009/05/20 14:19:16 | 000,045,056 | ---- | C] () -- C:\WINDOWS\System32\LXDWPMON.DLL
[2009/05/20 14:19:16 | 000,032,768 | ---- | C] () -- C:\WINDOWS\System32\LXDWFXPU.DLL
[2009/05/20 14:18:55 | 000,086,016 | ---- | C] () -- C:\WINDOWS\System32\lxdwoem.dll
[2009/05/20 14:11:00 | 000,000,044 | ---- | C] () -- C:\WINDOWS\System32\lxdwrwrd.ini
[2009/05/20 14:09:54 | 000,389,120 | ---- | C] () -- C:\WINDOWS\System32\LXDWinst.dll
[2009/05/20 14:09:53 | 000,208,896 | ---- | C] () -- C:\WINDOWS\System32\lxdwgrd.dll
[2009/02/24 11:41:48 | 000,000,151 | ---- | C] () -- C:\WINDOWS\PhotoSnapViewer.INI
[2008/07/26 08:25:02 | 000,025,624 | ---- | C] () -- C:\WINDOWS\System32\drivers\LVPr2Mon.sys
[2008/04/19 18:51:17 | 000,066,482 | ---- | C] () -- C:\WINDOWS\System32\lvcoinst.ini
[2007/11/21 13:07:14 | 000,004,608 | ---- | C] () -- C:\Documents and Settings\Phyllis\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2007/05/02 05:47:50 | 000,000,116 | ---- | C] () -- C:\WINDOWS\NeroDigital.ini
[2006/11/18 06:38:17 | 000,000,030 | ---- | C] () -- C:\WINDOWS\System32\brss01a.ini
[2006/11/18 06:38:16 | 000,000,462 | ---- | C] () -- C:\WINDOWS\BRWMARK.INI
[2006/11/18 06:38:16 | 000,000,027 | ---- | C] () -- C:\WINDOWS\BRPP2KA.INI
[2006/11/03 06:39:47 | 000,065,536 | ---- | C] () -- C:\WINDOWS\System32\YCRWin32.dll
[2006/09/25 19:13:50 | 000,135,168 | ---- | C] () -- C:\WINDOWS\System32\RtlCPAPI.dll
[2006/09/25 18:41:20 | 000,000,217 | ---- | C] () -- C:\WINDOWS\System32\oeminfo.ini
[2006/09/25 18:37:16 | 000,012,288 | R--- | C] () -- C:\WINDOWS\System32\e100bmsg.dll
[2004/08/04 04:00:00 | 000,755,200 | ---- | C] () -- C:\WINDOWS\System32\ir50_32.dll
[2004/08/04 04:00:00 | 000,338,432 | ---- | C] () -- C:\WINDOWS\System32\ir41_qcx.dll
[2004/08/04 04:00:00 | 000,200,192 | ---- | C] () -- C:\WINDOWS\System32\ir50_qc.dll
[2004/08/04 04:00:00 | 000,183,808 | ---- | C] () -- C:\WINDOWS\System32\ir50_qcx.dll
[2004/08/04 04:00:00 | 000,120,320 | ---- | C] () -- C:\WINDOWS\System32\ir41_qc.dll
< End of report >

sharon prophet
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Posts Posts : 26
Joined Joined : 2010-01-12
OS OS : windows xp
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Re: need help installing McAfee

Post by sharon prophet on 19th February 2010, 1:06 am

OTL Extras logfile created on: 2/18/2010 4:48:19 PM - Run 1
OTL by OldTimer - Version 3.1.28.0 Folder = C:\Documents and Settings\Phyllis\My Documents
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

239.00 Mb Total Physical Memory | 50.00 Mb Available Physical Memory | 21.00% Memory free
584.00 Mb Paging File | 215.00 Mb Available in Paging File | 37.00% Paging File free
Paging file location(s): C:\pagefile.sys 0 0 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 74.52 Gb Total Space | 66.96 Gb Free Space | 89.86% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: EVOLUTION-X
Current User Name: Phyllis
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.html [@ = htmlfile] -- C:\Program Files\Internet Explorer\IEXPLORE.EXE (Microsoft Corporation)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
htmlfile [edit] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" -nohome (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" %1 (Microsoft Corporation)
http [open] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" -nohome (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" -nohome (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List]
"139:TCP" = 139:TCP:*:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:*:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:*:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:*:Enabled:@xpsp2res.dll,-22002

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DoNotAllowExceptions" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008
"139:TCP" = 139:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22002

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\Yahoo!\Messenger\YPager.exe" = C:\Program Files\Yahoo!\Messenger\YPager.exe:*:Enabled:Yahoo! Messenger -- ()
"C:\Program Files\Yahoo!\Messenger\YServer.exe" = C:\Program Files\Yahoo!\Messenger\YServer.exe:*:Enabled:Yahoo! FT Server -- (Yahoo! Inc.)
"C:\Program Files\IncrediMail\bin\IMApp.exe" = C:\Program Files\IncrediMail\bin\IMApp.exe:*:Enabled:IncrediMail -- File not found
"C:\Program Files\IncrediMail\bin\IncMail.exe" = C:\Program Files\IncrediMail\bin\IncMail.exe:*:Enabled:IncrediMail -- File not found
"C:\Program Files\IncrediMail\bin\ImpCnt.exe" = C:\Program Files\IncrediMail\bin\ImpCnt.exe:*:Enabled:IncrediMail -- File not found
"C:\Program Files\Magentic\bin\MgImp.exe" = C:\Program Files\Magentic\bin\MgImp.exe:*:Enabled:Magentic -- File not found
"C:\Program Files\Magentic\bin\Magentic.exe" = C:\Program Files\Magentic\bin\Magentic.exe:*:Enabled:Magentic -- File not found
"C:\Program Files\Magentic\bin\MgApp.exe" = C:\Program Files\Magentic\bin\MgApp.exe:*:Enabled:Magentic -- File not found
"C:\Program Files\IncrediMail\bin\ImLc.exe" = C:\Program Files\IncrediMail\bin\ImLc.exe:*:Enabled:IncrediMail -- File not found
"C:\Documents and Settings\Phyllis\Local Settings\Temporary Internet Files\Content.IE5\YHK3Q5UX\incredimail_install[1].exe" = C:\Documents and Settings\Phyllis\Local Settings\Temporary Internet Files\Content.IE5\YHK3Q5UX\incredimail_install[1].exe:*:Enabled:IncrediMail Installer -- File not found
"C:\Documents and Settings\Phyllis\Local Settings\Temporary Internet Files\Content.IE5\MGL2V7B1\incredimail_install[1].exe" = C:\Documents and Settings\Phyllis\Local Settings\Temporary Internet Files\Content.IE5\MGL2V7B1\incredimail_install[1].exe:*:Enabled:IncrediMail Installer -- File not found
"C:\Program Files\Magentic\bin\Magentic_Install.exe" = C:\Program Files\Magentic\bin\Magentic_Install.exe:*:Enabled:IncrediMail Installer -- File not found
"C:\WINDOWS\system32\lxdwcoms.exe" = C:\WINDOWS\system32\lxdwcoms.exe:*:Enabled:7600 Series Server -- ( )
"C:\Program Files\Skype\Phone\Skype.exe" = C:\Program Files\Skype\Phone\Skype.exe:*:Enabled:Skype -- (Skype Technologies S.A.)


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{1017A80C-6F09-4548-A84D-EDD6AC9525F0}" = Lexmark Toolbar
"{24D753CA-6AE9-4E30-8F5F-EFC93E08BF3D}" = Skype™ 4.0
"{26A24AE4-039D-4CA4-87B4-2F83216013FF}" = Java(TM) 6 Update 17
"{3248F0A8-6813-11D6-A77B-00B0D0160030}" = Java(TM) 6 Update 3
"{3248F0A8-6813-11D6-A77B-00B0D0160070}" = Java(TM) 6 Update 7
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{3AF8FCCD-F51A-4014-9002-F195E1CBC876}" = Logitech QuickCam
"{4BDFD2CE-6329-42E4-9801-9B3D1F10D79B}" = Adobe® Photoshop® Album Starter Edition 3.0
"{53735ECE-E461-4FD0-B742-23A352436D3A}" = Logitech Updater
"{6710FE30-27F7-492B-A660-D31D4A898A43}" = MSN Toolbar
"{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD
"{8A708DD8-A5E6-11D4-A706-000629E95E20}" = Intel(R) Extreme Graphics 2 Driver
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{AC76BA86-7AD7-1033-7B44-A71000000002}" = Adobe Reader 7.1.0
"{ACF60000-22B9-4CE9-98D6-2CCF359BAC07}" = ABBYY FineReader 6.0 Sprint
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{C15B6175-689A-4D97-A42C-7225353F60A7}" = Linksys Updater
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D2C5E510-BE6D-42CC-9F61-E4F939078474}" = Lexmark Printable Web
"{F44DA61E-720D-4E79-871F-F6E628B33242}" = OpenOffice.org 3.0
"{FB08F381-6533-4108-B7DD-039E11FBC27E}" = Realtek AC'97 Audio
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"ATT-AACE" = ATT-AACE
"CXT10B6" = AOpen FM56-PX Controllerless PCI Modem
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"ie8" = Windows Internet Explorer 8
"legacyqcam_11.10" = Logitech Legacy USB Camera Driver Package
"Lexmark 7600 Series" = Lexmark 7600 Series
"lvdrivers_11.80" = Logitech QuickCam Driver Package
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP
"MSNINST" = MSN
"NeroMultiInstaller!UninstallKey" = Nero Suite
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"PROSet" = Intel(R) PRO Network Adapters and Drivers
"SBC Yahoo! Applications" = SBC Yahoo! Applications
"SBC.MCCInstall" = AT&T Self Support Tool
"The Print Shop Premier Edition 5.0" = The Print Shop Premier Edition 5.0
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 11
"Windows XP Service Pack" = Windows XP Service Pack 3
"WMFDist11" = Windows Media Format 11 runtime
"wmp11" = Windows Media Player 11
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0
"Yahoo! Toolbar" = Yahoo! Toolbar

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 12/31/2009 7:44:41 AM | Computer Name = EVOLUTION-X | Source = Application Hang | ID = 1001
Description = Fault bucket 1180947459.

Error - 12/31/2009 8:16:27 AM | Computer Name = EVOLUTION-X | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 1/13/2010 9:26:29 AM | Computer Name = EVOLUTION-X | Source = crypt32 | ID = 131083
Description = Failed extract of third-party root list from auto update cab at:
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file.

Error - 1/13/2010 8:12:09 PM | Computer Name = EVOLUTION-X | Source = Application Hang | ID = 1002
Description = Hanging application langsel.exe, version 1.15.110.0, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

Error - 1/13/2010 8:12:10 PM | Computer Name = EVOLUTION-X | Source = Application Hang | ID = 1002
Description = Hanging application langsel.exe, version 1.15.110.0, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

Error - 1/13/2010 8:12:19 PM | Computer Name = EVOLUTION-X | Source = Application Hang | ID = 1001
Description = Fault bucket 1467468601.

Error - 1/13/2010 8:12:35 PM | Computer Name = EVOLUTION-X | Source = Application Hang | ID = 1001
Description = Fault bucket 1467468601.

Error - 1/15/2010 3:25:43 PM | Computer Name = EVOLUTION-X | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 1/15/2010 3:26:15 PM | Computer Name = EVOLUTION-X | Source = Application Hang | ID = 1001
Description = Fault bucket 1180947459.

Error - 1/25/2010 10:54:02 AM | Computer Name = EVOLUTION-X | Source = Application Error | ID = 1000
Description = Faulting application iexplore.exe, version 8.0.6001.18702, faulting
module lxdwdr.dll, version 0.3.0.0, fault address 0x000175c5.

[ System Events ]
Error - 2/16/2010 10:47:50 AM | Computer Name = EVOLUTION-X | Source = Service Control Manager | ID = 7009
Description = Timeout (30000 milliseconds) waiting for the lxdwCATSCustConnectService
service to connect.

Error - 2/16/2010 10:47:50 AM | Computer Name = EVOLUTION-X | Source = Service Control Manager | ID = 7000
Description = The lxdwCATSCustConnectService service failed to start due to the
following error: %%1053

Error - 2/17/2010 10:49:54 AM | Computer Name = EVOLUTION-X | Source = Service Control Manager | ID = 7009
Description = Timeout (30000 milliseconds) waiting for the lxdwCATSCustConnectService
service to connect.

Error - 2/17/2010 10:49:54 AM | Computer Name = EVOLUTION-X | Source = Service Control Manager | ID = 7000
Description = The lxdwCATSCustConnectService service failed to start due to the
following error: %%1053

Error - 2/17/2010 2:39:12 PM | Computer Name = EVOLUTION-X | Source = Service Control Manager | ID = 7009
Description = Timeout (30000 milliseconds) waiting for the lxdwCATSCustConnectService
service to connect.

Error - 2/17/2010 2:39:12 PM | Computer Name = EVOLUTION-X | Source = Service Control Manager | ID = 7000
Description = The lxdwCATSCustConnectService service failed to start due to the
following error: %%1053

Error - 2/18/2010 11:23:01 AM | Computer Name = EVOLUTION-X | Source = Service Control Manager | ID = 7009
Description = Timeout (30000 milliseconds) waiting for the lxdwCATSCustConnectService
service to connect.

Error - 2/18/2010 11:23:01 AM | Computer Name = EVOLUTION-X | Source = Service Control Manager | ID = 7000
Description = The lxdwCATSCustConnectService service failed to start due to the
following error: %%1053

Error - 2/18/2010 8:38:52 PM | Computer Name = EVOLUTION-X | Source = Service Control Manager | ID = 7009
Description = Timeout (30000 milliseconds) waiting for the lxdwCATSCustConnectService
service to connect.

Error - 2/18/2010 8:38:52 PM | Computer Name = EVOLUTION-X | Source = Service Control Manager | ID = 7000
Description = The lxdwCATSCustConnectService service failed to start due to the
following error: %%1053


< End of report >

sharon prophet
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Re: need help installing McAfee

Post by Belahzur on 19th February 2010, 11:28 pm

Hello.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs.

    Java(TM) 6 Update 3
    Java(TM) 6 Update 7

As for Mcafee, I wouldn't use that, it's a mass resource hog, you'll find your machine worse off, trust me.

Instead, I always recommend Avira free.

Please install Avira antivirus otherwise you won't be protected.

1) [You must be registered and logged in to see this link.]
-Free anti-virus software for Windows.
-Detects and removes more than 50,000 viruses. Free support.

It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
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Re: need help installing McAfee

Post by sharon prophet on 21st February 2010, 10:08 pm

thank you for your help, I did as you said. I have to agree about McAfee, I put it on mine and it ran slower.

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