Help- Windows Installer error

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Help- Windows Installer error

Post by tak486 on Sat 13 Feb 2010, 8:22 am

I am having a problem that I was hoping to find a remedy for myself, but no luck. I do know a little about computers and problem-solving (very little no doubt),I do consider myself a novice. So I probably know just enough to get me into trouble.
I am unable to open downloaded files and attachments from my mail; rtf, doc, whatever. My window installer does not open them. Sometimes an error message appears stating something about 'Patch package could not be opened. Invalid window installer patch see vendor." Apparently I do not have a properly working window installer.
I do have Kiwee toolbar and screen that IU have tried to remove without much success. I am fearful to try more fixes out of fear of doing more damage. Additionally, my computer is very slow and often freezes. I have pruchased a new wireless keyboard, mouse and printer. I tried to install the keyboard and the printer but no luck! So I didn't even try the printer.I did download HighjackThis, run it and save the reading in Notepad. Please Help. OH, I almost forgot, Windows XP 2002 version, SP 3, Dell Dimension 4700.
I beg forgiveness for this long post. I teach English so I tend to ramble and write a great deal. Thanks in advance. Tracy.

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Re: Help- Windows Installer error

Post by DoctorAcid on Sat 13 Feb 2010, 8:25 am

Can You State the Specific files you are trying to Open.


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Re: Help- Windows Installer error

Post by tak486 on Sat 13 Feb 2010, 8:30 am

Any .rtf or .doc files that come in attachments in my email. Mostly bank statements and lesson plans.

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Re: Help- Windows Installer error

Post by DoctorAcid on Sat 13 Feb 2010, 8:32 am

What Version is your Windows Installer

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Re: Help- Windows Installer error

Post by tak486 on Sat 13 Feb 2010, 8:35 am

I am not sure. I have never updated or changed anything other than what automatic updates I receive.

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Re: Help- Windows Installer error

Post by DoctorAcid on Sat 13 Feb 2010, 8:36 am

Do You Get an Error Code With It,

Example


Error 380 :

Windows Cannot Configure t
his

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Re: Help- Windows Installer error

Post by tak486 on Sat 13 Feb 2010, 8:39 am

It used to say "Invalid window installer. patch package could not be opened. Invalid window installer patch. Call vendor.
Now I do not even get that box. It is a just quick really quick flash not text or anything.

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Re: Help- Windows Installer error

Post by DoctorAcid on Sat 13 Feb 2010, 8:41 am

Hmm, What Version of Microsoft Office do you Have and what is your Operating System

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Re: Help- Windows Installer error

Post by tak486 on Sat 13 Feb 2010, 8:42 am

microsoft office xp standard for students and teacher and the windows XP 2002 that was instaled on the coputer by dell

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Re: Help- Windows Installer error

Post by DoctorAcid on Sat 13 Feb 2010, 8:45 am

Could you find out What Version of Microsoft Office The Bank Statements and Lesson Plans were saved on, It Might be Due to this

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Re: Help- Windows Installer error

Post by tak486 on Sat 13 Feb 2010, 8:52 am

When I went to get more information this appeared.
"The Window Installer Service could not be accessed. This can occur if you are running windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance."
The bank document is in rtf format has a Word icon by it, so my guess is that it is the Windows XP 2002 version. Here' the message. The other program for students and teachers runs WordPerfect, I believe. I rarely use it since I prefer Word.

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Re: Help- Windows Installer error

Post by DoctorAcid on Sat 13 Feb 2010, 8:56 am

Thank You,

You Can Try to use WordPerfect and tell me if it works,

I am Also not Certified to Make you Follow my Orders. I am New aswell.

Try WordPerfect and maybe one of your files are Corrupt,
Maybe That's why Windows Installer Wont Work.

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Re: Help- Windows Installer error

Post by tak486 on Sat 13 Feb 2010, 8:57 am

No go. . . same error message about "The Window Installer Service could not be accessed. This can occur if you are running windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel"

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Re: Help- Windows Installer error

Post by tak486 on Sat 13 Feb 2010, 8:58 am

Can I reinstallthe windows installer. I don't have a disk it. My computer was preformatted with Office 2002.

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Re: Help- Windows Installer error

Post by DoctorAcid on Sat 13 Feb 2010, 8:59 am

Try and Reinstall Windows Installer, Try not to Stop the Download and Make Sure you download the right one for your CPU

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Re: Help- Windows Installer error

Post by tak486 on Sat 13 Feb 2010, 9:05 am

okay. What about removing that Kiwee crap from my computer.

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Re: Help- Windows Installer error

Post by DoctorAcid on Sat 13 Feb 2010, 9:06 am

If you Do Not Use it, Remove it


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Re: Help- Windows Installer error

Post by tak486 on Sat 13 Feb 2010, 9:18 am

Thanks for your help. I'll be back. The problem with the KIwee crap is that it WON'T remove. I t has hȋdden crap that I can't locate. Talk later and thaks again.

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Re: Help- Windows Installer error

Post by DoctorAcid on Sat 13 Feb 2010, 9:19 am

All i can Help!

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Re: Help- Windows Installer error

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