i removed computer associates e-trust anti virus because it would not update so it was recomended that i install avg and now i have no icons or taskbar after i shut computer down after install. what can be wrong? i did the task manger thing and explorer.exe will not even come up even when i type it in the run area under file in task manager. i am at a total loss. i wanted to back my files up with an external click free backup but it just runs and nothing ever shows up on the screen, i don't want to loose all my picture and saved docs.
- Posts : 3
Joined : 2010-02-11
Operating System : windows xp pro
Download OTL by OldTimer to your Desktop.
- Close all windows and double click OTL.exe
- Click Run Scan and let the program run uninterrupted
- It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
- You may need to use two posts to get it all.
Manager | Tech Officer
- Posts : 34917
Joined : 2008-08-04
Operating System : XP SP3 Media Centre
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