Laptop sporadically freezing

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Laptop sporadically freezing

Post by ekarasik on 10th February 2010, 2:00 am

My laptop keeps freezing up during audio/video playback, for no apparent reason, the audio freezes, screen freezes, though the mouse still scrolls, the mouse can click on things, but they don't actually do anything. ctrl-alt-del doesn't work either. Only way out (I've found) is to manually power down.

The following is the diagnostics I got from hijackthis:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:41:57 PM, on 1/25/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Sprint\Mobile Broadband\SMBAUtilSvc.exe
C:\WINDOWS\system32\AmplusnetPrivacyTools.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\IObit\IObit Security 360\IS360srv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=5070509
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=5070509
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: AIM Toolbar Search Class - {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files\AIM Toolbar\aimtb.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO_1.2.2.28.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: AIM Toolbar Loader - {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files\AIM Toolbar\aimtb.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: AIM Toolbar - {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files\AIM Toolbar\aimtb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: &AIM Toolbar Search - C:\Documents and Settings\All Users\Application Data\AIM Toolbar\ieToolbar\resources\en-US\local\search.html
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AIM Toolbar - {0b83c99c-1efa-4259-858f-bcb33e007a5b} - C:\Program Files\AIM Toolbar\aimtb.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
O9 - Extra button: BitComet - {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://C:\Program Files\BitComet\tools\BitCometBHO_1.2.2.28.dll/206 (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\pcproxy.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\pcproxy.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\pcproxy.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.adobe.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: Access Utility Service - SprintNextel - C:\Program Files\Sprint\Mobile Broadband\SMBAUtilSvc.exe
O23 - Service: AmplusnetPrivacyTools - Unknown owner - C:\WINDOWS\system32\AmplusnetPrivacyTools.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IS360service - IObit - C:\Program Files\IObit\IObit Security 360\IS360srv.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 11208 bytes

Some specs:
Dell Inspiron i6400
Duo CPU
T2350 @ 1.86 GHz
1.86 GHz, 2.00 GB RAM

Running XP Home, SP2

Did I mention that it only freezes during audio/video playback? (regardless of online/offline, and regardless of media player)

Any advice?
Thank you!

ekarasik
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Posts Posts : 15
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OS OS : Windows XP home
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Re: Laptop sporadically freezing

Post by Dr Jay on 10th February 2010, 3:10 pm

Please visit this webpage for a tutorial on downloading and running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

See the area: Using ComboFix, and when done, post the log back here.

Dr Jay
Head Administrator
Head Administrator

Posts Posts : 13950
Joined Joined : 2009-09-06
Gender Gender : Male
OS OS : Windows 10 Home & Pro
Arch. Arch. : x64 (64-bit)
Protection Protection : Bitdefender Total Security
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Re: Laptop sporadically freezing

Post by ekarasik on 14th February 2010, 4:51 am

ComboFix 10-02-12.01 - Rabbi Eli 02/13/2010 23:44:33.2.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.2046.1609 [GMT -5:00]
Running from: c:\documents and settings\Rabbi Eli\Desktop\ComboFix.exe
AV: AntiVir Desktop *On-access scanning disabled* (Outdated) {AD166499-45F9-482A-A743-FDD3350758C7}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
---- Previous Run -------
.
c:\recycler\S-1-5-21-1482476501-1644491937-682003330-1013
c:\windows\system32\twain_32.dll

.
original MBR restored successfully !
.
((((((((((((((((((((((((( Files Created from 2010-01-14 to 2010-02-14 )))))))))))))))))))))))))))))))
.

2010-02-14 03:06 . 2010-01-17 03:31 422262 ----a-w- c:\documents and settings\All Users\Application Data\Avira\AntiVir Desktop\BACKUP\aepack.dll
2010-02-14 03:06 . 2010-02-14 03:06 827771 ----a-w- c:\documents and settings\All Users\Application Data\Avira\AntiVir Desktop\TEMP\UPDATE\ave2\win32\int\aescript.dll
2010-02-14 03:05 . 2010-02-14 03:05 479602 ----a-w- c:\documents and settings\All Users\Application Data\Avira\AntiVir Desktop\TEMP\UPDATE\ave2\win32\int\aerdl.dll
2010-02-14 03:05 . 2010-02-14 03:05 426357 ----a-w- c:\documents and settings\All Users\Application Data\Avira\AntiVir Desktop\TEMP\UPDATE\ave2\win32\int\aepack.dll
2010-01-27 03:18 . 2010-01-27 03:18 664 ----a-w- c:\windows\system32\d3d9caps.dat
2010-01-27 00:59 . 2010-01-27 00:59 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\ICS
2010-01-26 01:56 . 2010-01-26 01:56 -------- d-----w- c:\documents and settings\HelpAssistant\WINDOWS
2010-01-26 01:56 . 2010-01-26 01:56 -------- d-----w- c:\documents and settings\HelpAssistant\UserData
2010-01-26 01:56 . 2010-01-26 01:56 -------- d-----w- c:\documents and settings\HelpAssistant\PrivacIE
2010-01-26 01:55 . 2010-01-26 01:55 -------- d-----w- c:\documents and settings\HelpAssistant\IETldCache
2010-01-26 01:55 . 2010-01-26 01:55 -------- d-----w- c:\documents and settings\HelpAssistant\IECompatCache
2010-01-26 00:41 . 2010-01-26 00:41 -------- d-----w- c:\program files\Trend Micro
2010-01-17 19:08 . 2010-01-17 19:08 -------- d-----w- c:\documents and settings\Rabbi Eli\Local Settings\Application Data\Yahoo
2010-01-17 18:55 . 2010-01-18 01:53 -------- d-----w- c:\documents and settings\All Users\Application Data\Yahoo! Companion
2010-01-17 18:55 . 2010-01-17 19:08 -------- d-----w- c:\documents and settings\Rabbi Eli\Application Data\Yahoo!
2010-01-17 18:54 . 2010-01-17 18:55 -------- d-----w- c:\documents and settings\All Users\Application Data\Yahoo!
2010-01-17 18:54 . 2009-11-10 19:39 607472 ----a-w- c:\documents and settings\All Users\Application Data\Yahoo!\YUpdater\yupdater.exe
2010-01-17 18:44 . 2010-01-17 18:55 -------- d-----w- c:\program files\Yahoo!
2010-01-17 02:39 . 2009-11-21 16:36 470528 ------w- c:\windows\system32\dllcache\aclayers.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-02-10 05:01 . 2008-05-02 16:37 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
2010-02-05 00:54 . 2008-05-14 19:34 -------- d-----w- c:\program files\LogMeIn
2010-01-29 01:12 . 2007-05-09 18:37 11973 ----a-w- c:\windows\system32\nvModes.dat
2010-01-27 01:35 . 2008-05-01 18:25 106664 ----a-w- c:\documents and settings\Rabbi Eli\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-01-20 22:02 . 2009-07-09 01:16 -------- d-----w- c:\program files\Microsoft Silverlight
2009-12-31 16:14 . 2008-11-10 18:42 352640 ------w- c:\windows\system32\drivers\srv.sys
2009-12-21 19:14 . 2004-08-10 17:51 916480 ----a-w- c:\windows\system32\wininet.dll
2009-12-16 19:42 . 2009-12-23 14:22 872960 ----a-w- c:\documents and settings\Rabbi Eli\Application Data\Mozilla\Firefox\Profiles\1tiuj24c.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
2009-12-16 19:42 . 2009-12-23 14:22 43008 ----a-w- c:\documents and settings\Rabbi Eli\Application Data\Mozilla\Firefox\Profiles\1tiuj24c.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\googletoolbarloader.dll
2009-12-16 19:42 . 2009-12-23 14:22 340480 ----a-w- c:\documents and settings\Rabbi Eli\Application Data\Mozilla\Firefox\Profiles\1tiuj24c.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\libraries\googletoolbar-ff2.dll
2009-12-16 19:41 . 2009-12-23 14:22 346624 ----a-w- c:\documents and settings\Rabbi Eli\Application Data\Mozilla\Firefox\Profiles\1tiuj24c.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\libraries\googletoolbar-ff3.dll
2009-12-16 12:58 . 2004-08-10 18:01 343040 ----a-w- c:\windows\system32\mspaint.exe
2009-12-14 07:35 . 2008-11-10 18:42 33280 ----a-w- c:\windows\system32\csrsrv.dll
2009-12-10 01:51 . 2009-09-21 01:49 56816 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2009-12-04 14:41 . 2008-11-10 18:42 453760 ------w- c:\windows\system32\drivers\mrxsmb.sys
2009-11-27 17:33 . 2004-08-10 17:51 1291264 ----a-w- c:\windows\system32\quartz.dll
2009-11-27 17:33 . 2004-08-04 05:56 17920 ----a-w- c:\windows\system32\msyuv.dll
2009-11-27 16:37 . 2004-08-10 17:51 28672 ----a-w- c:\windows\system32\msvidc32.dll
2009-11-27 16:37 . 2004-08-10 17:51 11264 ----a-w- c:\windows\system32\msrle32.dll
2009-11-27 16:37 . 2004-08-10 17:50 84992 ----a-w- c:\windows\system32\avifil32.dll
2009-11-27 16:37 . 2004-08-04 05:56 48128 ----a-w- c:\windows\system32\iyuv_32.dll
2009-11-27 16:37 . 2001-08-18 03:36 8704 ----a-w- c:\windows\system32\tsbyuv.dll
2009-11-21 16:36 . 2004-08-10 17:50 470528 ----a-w- c:\windows\AppPatch\aclayers.dll
2009-09-25 16:41 . 2009-09-25 16:41 1044480 ----a-w- c:\program files\mozilla firefox\plugins\libdivx.dll
2009-09-25 16:41 . 2009-09-25 16:41 200704 ----a-w- c:\program files\mozilla firefox\plugins\ssldivx.dll
2009-09-25 16:41 . 2009-09-25 16:41 1044480 ----a-w- c:\program files\opera\program\plugins\libdivx.dll
2009-09-25 16:41 . 2009-09-25 16:41 200704 ----a-w- c:\program files\opera\program\plugins\ssldivx.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-05-02 68856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2009-03-02 209153]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-03-21 7557120]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\LMIinit]
2009-09-28 23:34 87352 ----a-w- c:\windows\system32\LMIinit.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Digital Line Detect.lnk]
backup=c:\windows\pss\Digital Line Detect.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acrobat Assistant 8.0]
2007-05-11 02:46 624248 ----a-w- c:\program files\Adobe\Acrobat 8.0\Acrobat\acrotray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BitComet]
2008-05-05 09:02 2334520 ----a-w- c:\program files\BitComet\BitComet.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Broadcom Wireless Manager UI]
2006-11-22 22:35 1392640 ----a-w- c:\windows\system32\WLTRAY.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Corel Photo Downloader]
2006-08-14 19:20 462336 ----a-w- c:\program files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
2004-08-04 10:00 15360 ------w- c:\windows\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]
2006-08-29 02:57 395776 ----a-w- c:\program files\Dell Support\DSAgnt.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dla]
2004-12-06 06:05 127035 ------w- c:\windows\system32\dla\tfswctrl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Desktop Search]
2007-05-09 19:05 169984 ----a-w- c:\program files\Google\Google Desktop Search\GoogleDesktop.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GrooveMonitor]
2008-10-25 15:44 31072 ----a-w- c:\program files\Microsoft Office\Office12\GrooveMonitor.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IObit Security 360]
2009-09-02 19:42 1216272 ----a-w- c:\program files\IObit\IObit Security 360\is360tray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
2004-07-27 21:50 221184 ----a-w- c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
2004-07-27 21:50 81920 ----a-w- c:\program files\Common Files\InstallShield\UpdateService\issch.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2008-03-30 14:36 267048 ----a-w- c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogMeIn GUI]
2008-02-28 19:31 63048 ----a-w- c:\program files\LogMeIn\x86\LogMeInSystray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ModemOnHold]
2003-09-10 07:24 20480 ------w- c:\program files\NetWaiting\netwaiting.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2004-10-13 16:24 1694208 ----a-w- c:\program files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvCplDaemon]
2006-03-21 11:03 7557120 ----a-w- c:\windows\system32\nvcpl.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NVHotkey]
2006-03-21 11:03 73728 ----a-w- c:\windows\system32\nvhotkey.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\nwiz]
2006-03-21 11:03 1519616 ----a-w- c:\windows\system32\nwiz.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCMService]
2006-08-22 20:32 184320 ------w- c:\program files\Dell\MediaDirect\PCMService.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PWRISOVM.EXE]
2007-08-07 00:05 200704 ----a-w- c:\program files\PowerISO\PWRISOVM.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2008-03-29 03:37 413696 ----a-w- c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SigmatelSysTrayApp]
2006-03-24 21:30 282624 ----a-w- c:\windows\stsystra.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2005-11-10 18:03 36975 ----a-w- c:\program files\Java\jre1.5.0_06\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
2008-05-02 16:24 68856 ----a-w- c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SynTPEnh]
2006-03-08 16:48 761947 ----a-w- c:\program files\Synaptics\SynTP\SynTPEnh.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Dell\\MediaDirect\\PCMService.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\AIM6\\aim6.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"26371:TCP"= 26371:TCP:BitComet 26371 TCP
"26371:UDP"= 26371:UDP:BitComet 26371 UDP
"65533:TCP"= 65533:TCP:Services
"52344:TCP"= 52344:TCP:Services
"3246:TCP"= 3246:TCP:Services
"2479:TCP"= 2479:TCP:Services
"3389:TCP"= 3389:TCP:Remote Desktop

R2 AmplusnetPrivacyTools;AmplusnetPrivacyTools;c:\windows\system32\AmplusnetPrivacyTools.exe [9/6/2009 2:45 AM 1044480]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [9/20/2009 8:49 PM 108289]
R2 IS360service;IS360service;c:\program files\IObit\IObit Security 360\is360srv.exe [9/20/2009 9:05 PM 305936]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\LogMeIn\x86\rainfo.sys [2/28/2008 2:31 PM 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [5/14/2008 2:35 PM 47640]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [5/18/2008 1:26 PM 24652]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]
.
Contents of the 'Scheduled Tasks' folder

2009-11-30 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 17:34]
.
.
------- Supplementary Scan -------
.
uStart Page = about:blank
mSearch Bar = hxxp://www.google.com/ie
uInternet Connection Wizard,ShellNext = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=5070509
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: &AIM Toolbar Search - c:\documents and settings\All Users\Application Data\AIM Toolbar\ieToolbar\resources\en-US\local\search.html
IE: Append to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
LSP: c:\windows\system32\PCProxy.dll
FF - ProfilePath - c:\documents and settings\Rabbi Eli\Application Data\Mozilla\Firefox\Profiles\1tiuj24c.default\
FF - prefs.js: browser.search.defaulturl - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrie7&query=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrab&query=
FF - component: c:\documents and settings\Rabbi Eli\Application Data\Mozilla\Firefox\Profiles\1tiuj24c.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava11.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava12.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava13.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava14.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava32.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJPI150_06.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPOJI610.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\Opera\program\plugins\npdivx32.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Media Player\npViewpoint.dll
.
- - - - ORPHANS REMOVED - - - -

Notify-dimsntfy - (no file)
MSConfigStartUp-test - test.exe
MSConfigStartUp-Windows-XP - Windows.exe
ActiveSetup-{28ABC5C0-4FCB-11CF-AAX5-81CX1C635612} - c:\recycler\S-1-5-21-1482476501-1644491937-682003330-1013\winse32.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-02-13 23:48
Windows 5.1.2600 Service Pack 2 NTFS

scanning hȋdden processes ...

scanning hȋdden autostart entries ...

scanning hȋdden files ...

scan completed successfully
hȋdden files: 0

**************************************************************************

Stealth MBR rootkit/Mebroot/Sinowal detector 0.3.7 by Gmer, http://www.gmer.net

device: opened successfully
user: MBR read successfully
called modules: ntkrnlpa.exe catchme.sys CLASSPNP.SYS disk.sys >>UNKNOWN [0x8A5B08F0]<<
kernel: MBR read successfully
detected MBR rootkit hooks:
\Driver\Disk -> CLASSPNP.SYS @ 0xba0ecfc3
\Driver\ACPI -> 0x8a5b08f0
\Driver\atapi -> atapi.sys @ 0xb9f377b4
IoDeviceObjectType -> ParseProcedure -> ntkrnlpa.exe @ 0x80581684
\Device\Harddisk0\DR0 -> ParseProcedure -> ntkrnlpa.exe @ 0x80581684
NDIS: Broadcom 440x 10/100 Integrated Controller -> SendCompleteHandler -> 0x89bf1330
PacketIndicateHandler -> NDIS.sys @ 0xb9e1da0b
SendHandler -> NDIS.sys @ 0xb9e31b31
Warning: possible MBR rootkit infection !
copy of MBR has been found in sector 0x0DF937C1
malicious code @ sector 0x0DF937C4 !
PE file found in sector at 0x0DF937DA !
MBR rootkit infection detected ! Use: "mbr.exe -f" to fix.

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(904)
c:\windows\system32\LMIinit.dll
c:\windows\System32\BCMLogon.dll
c:\windows\system32\LMIRfsClientNP.dll

- - - - - - - > 'lsass.exe'(960)
c:\windows\system32\PCProxy.dll

- - - - - - - > 'explorer.exe'(2448)
c:\windows\system32\WININET.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_e6967989\MSVCR80.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2010-02-13 23:50:01
ComboFix-quarantined-files.txt 2010-02-14 04:49

Pre-Run: 83,753,459,712 bytes free
Post-Run: 83,706,961,920 bytes free

- - End Of File - - 18FBE4AAC4DFCEE98AC8BE0E0072C126

ekarasik
Novice
Novice

Posts Posts : 15
Joined Joined : 2010-01-26
OS OS : Windows XP home
Points Points : 25251
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Re: Laptop sporadically freezing

Post by Dr Jay on 14th February 2010, 8:34 pm

Hi again. Please do these steps in order.

1. Please download TFC by OldTimer to your desktop
  • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • It will close all programs when run, so make sure you have saved all your work before you begin.
  • Click the Start
    button to begin the process. Depending on how often you clean temp
    files, execution time should be anywhere from a few seconds to a minute
    or two. Let it run uninterrupted to completion.
  • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.


2. Please download Malwarebytes Anti-Malware from Malwarebytes.org.
Alternate link: BleepingComputer.com.
(Note: if you already have the program installed, just follow the directions. No need to re-download or re-install!)

Double Click mbam-setup.exe to install the application.

(Note: if you already have the program installed, open Malwarebytes from the Start Menu or Desktop shortcut, click the Update tab, and click Check for Updates, before doing the scan as instructed below!)

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • Please save the log to a location you will remember.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

3. Please visit this webpage for instructions for downloading and running SUPERAntiSpyware (SAS) to scan and remove malware from your computer:

http://www.bleepingcomputer.com/virus-removal/how-to-use-superantispyware-tutorial

Post the log from SUPERAntiSpyware when you've accomplished that.

4. Please run a free online scan with the ESET Online Scanner
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • When asked, allow the ActiveX control to install
  • Click Start
  • Make sure that the options Remove found threats and the option Scan unwanted applications is checked
  • Click Scan (This scan can take several hours, so please be patient)
  • Once the scan is completed, you may close the window
  • Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
  • Copy and paste that log as a reply to this topic


5. Post the following in your next reply:
  • MBAM log
  • SAS log
  • ESET log

And, please tell me how your computer is doing.

Dr Jay
Head Administrator
Head Administrator

Posts Posts : 13950
Joined Joined : 2009-09-06
Gender Gender : Male
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Re: Laptop sporadically freezing

Post by ekarasik on 15th February 2010, 3:05 pm

I followed all the steps, computer froze at least once during each scan. Had to restart, and start over.
The following are from the successful scans.
Thank you.

Malwarebytes' Anti-Malware 1.44
Database version: 3739
Windows 5.1.2600 Service Pack 2
Internet Explorer 8.0.6001.18702

2/14/2010 5:24:00 PM
mbam-log-2010-02-14 (17-24-00).txt

Scan type: Full Scan (C:\|)
Objects scanned: 248624
Time elapsed: 49 minute(s), 15 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Active Setup\Installed Components\{28abc5c0-4fcb-11cf-aax5-81cx1c635612} (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


-------------------------------------------------------------------------------


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 02/14/2010 at 07:54 PM

Application Version : 4.33.1000

Core Rules Database Version : 4584
Trace Rules Database Version: 2396

Scan type : Complete Scan
Total Scan Time : 00:38:48

Memory items scanned : 428
Memory threats detected : 0
Registry items scanned : 5862
Registry threats detected : 0
File items scanned : 28759
File threats detected : 96

Adware.Tracking Cookie
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi_eli@ad.zanox[1].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi_eli@cdn.at.atwola[1].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi_eli@doubleclick[1].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi eli@kontera[2].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi_eli@ad.yieldmanager[2].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi eli@mediafire[1].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi_eli@atdmt[1].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi_eli@oasn04.247realmedia[1].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi_eli@casalemedia[2].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi_eli@at.atwola[1].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi_eli@content.yieldmanager[2].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi_eli@content.yieldmanager[3].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi_eli@media6degrees[2].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi_eli@tacoda[1].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi eli@ads.undertone[2].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi eli@ads.scrapbook[1].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi_eli@zanox[2].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi_eli@ads.moviemaze[2].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi_eli@youporn[1].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi_eli@ads.youporn[2].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi_eli@ads.heias[1].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi_eli@statse.webtrendslive[2].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi_eli@ads.bridgetrack[2].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi_eli@adserver.adtechus[1].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi_eli@247realmedia[1].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi_eli@imrworldwide[3].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi_eli@advertising[2].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi eli@caloriecount.about[1].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi_eli@revsci[2].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi_eli@statcounter[2].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi_eli@cgm.adbureau[1].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi_eli@adbrite[2].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi eli@www.mediafire[2].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi_eli@atwola[1].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi_eli@specificclick[2].txt
C:\Documents and Settings\Administrator\Cookies\administrator@microsoftwindows.112.2o7[1].txt
C:\Documents and Settings\Administrator\Cookies\administrator@doubleclick[1].txt
C:\Documents and Settings\Administrator\Cookies\administrator@atdmt[1].txt
C:\Documents and Settings\Administrator\Cookies\administrator@interclick[1].txt
C:\Documents and Settings\Administrator\Cookies\administrator@bs.serving-sys[2].txt
C:\Documents and Settings\Administrator\Cookies\administrator@imrworldwide[2].txt
C:\Documents and Settings\Administrator\Cookies\administrator@cdn.at.atwola[1].txt
C:\Documents and Settings\Administrator\Cookies\administrator@revsci[2].txt
C:\Documents and Settings\Administrator\Cookies\administrator@advertising[1].txt
C:\Documents and Settings\Administrator\Cookies\administrator@ad.yieldmanager[2].txt
C:\Documents and Settings\Administrator\Cookies\administrator@fastclick[1].txt
C:\Documents and Settings\Administrator\Cookies\administrator@clickbank[2].txt
C:\Documents and Settings\Administrator\Cookies\administrator@atwola[1].txt
C:\Documents and Settings\Administrator\Cookies\administrator@serving-sys[2].txt
C:\Documents and Settings\Administrator\Cookies\administrator@msnportal.112.2o7[1].txt
C:\Documents and Settings\Administrator\Cookies\administrator@at.atwola[1].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi eli@www.mediafire[2].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi_eli@media6degrees[2].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi_eli@at.atwola[1].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi_eli@statse.webtrendslive[2].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi_eli@zanox[2].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi_eli@cgm.adbureau[1].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi_eli@ads.heias[1].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi_eli@statcounter[2].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi_eli@cdn4.specificclick[2].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi_eli@revsci[2].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi_eli@revsci[1].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi_eli@adserver.adtechus[1].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi_eli@tacoda[1].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi_eli@adbrite[2].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi_eli@cdn.at.atwola[1].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi eli@caloriecount.about[1].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi_eli@imrworldwide[3].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi_eli@imrworldwide[2].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi_eli@ads.bridgetrack[2].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi_eli@ad.zanox[1].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi_eli@advertising[2].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi_eli@specificmedia[1].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi_eli@atwola[1].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi_eli@specificclick[2].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi eli@mediafire[1].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi_eli@casalemedia[1].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi_eli@casalemedia[2].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi_eli@ads.moviemaze[2].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi_eli@atdmt[1].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi eli@ads.scrapbook[1].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi eli@ads.undertone[2].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi eli@kontera[2].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi_eli@247realmedia[1].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi_eli@ad.yieldmanager[2].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi_eli@content.yieldmanager[3].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi_eli@ads.youporn[2].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi_eli@content.yieldmanager[2].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi_eli@doubleclick[1].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi_eli@oasn04.247realmedia[1].txt
C:\Documents and Settings\HelpAssistant\Cookies\rabbi_eli@youporn[1].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi_eli@cdn4.specificclick[2].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi_eli@revsci[1].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi_eli@imrworldwide[2].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi_eli@specificmedia[1].txt
C:\Documents and Settings\Rabbi Eli\Cookies\rabbi_eli@casalemedia[1].txt


------------------------------------------------------------------------


ESETSmartInstaller@High as downloader log:
all ok
esets_scanner_update returned -1 esets_gle=53251
esets_scanner_update returned -1 esets_gle=53251
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=bafaffbb3c77f54d9f6f5c9b88046a31
# end=finished
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2010-02-15 02:58:23
# local_time=2010-02-15 09:58:23 (-0500, Eastern Standard Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 2
# compatibility_mode=512 16777215 100 0 1693995 1693995 0 0
# compatibility_mode=1797 16775125 100 100 0 41740934 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=90292
# found=0
# cleaned=0
# scan_time=2610

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Re: Laptop sporadically freezing

Post by Dr Jay on 15th February 2010, 8:28 pm

Please re-open Malwarebytes, click the Update tab, and click Check for Updates. Then, click the Scanner tab, select Perform Quick Scan, and press Scan. Remove selected, and post the log in your next reply.

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Re: Laptop sporadically freezing

Post by ekarasik on 16th February 2010, 1:38 am

Malwarebytes' Anti-Malware 1.44
Database version: 3743
Windows 5.1.2600 Service Pack 2
Internet Explorer 8.0.6001.18702

2/15/2010 8:36:56 PM
mbam-log-2010-02-15 (20-36-56).txt

Scan type: Quick Scan
Objects scanned: 147717
Time elapsed: 5 minute(s), 39 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

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Re: Laptop sporadically freezing

Post by Dr Jay on 16th February 2010, 2:31 pm

Now to get you off to a good start we will clean your restore points so that all the bad stuff is gone for good. Then if you need to restore at some stage you will be clean. There are several ways to reset your restore points, but this is my method:
  • Select Start > All Programs > Accessories > System tools > System Restore.
  • On the dialogue box that appears select Create a Restore Point
  • Click NEXT
  • Enter a name e.g. Clean
  • Click CREATE

You now have a clean restore point, to get rid of the bad ones:
  • Select Start > All Programs > Accessories > System tools > Disk Cleanup.
  • In the Drop down box that appears select your main drive e.g. C
  • Click OK
  • The System will do some calculation and the display a dialogue box with TABS
  • Select the More Options Tab.
  • At the bottom will be a system restore box with a CLEANUP button click this
  • Accept the Warning and select OK again, the program will close and you are done


To remove all of the tools we used and the files and folders they created, please do the following:
Please download OTC.exe by OldTimer:

  • Save it to your Desktop.
  • Double click OTC.exe.
  • Click the CleanUp! button.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes.

Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.

==

Please download TFC by OldTimer to your desktop
  • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • It will close all programs when run, so make sure you have saved all your work before you begin.
  • Click the Start
    button to begin the process. Depending on how often you clean temp
    files, execution time should be anywhere from a few seconds to a minute
    or two. Let it run uninterrupted to completion.
  • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.


==

Download Security Check by screen317 from SpywareInfoforum.org or Changelog.fr.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

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Re: Laptop sporadically freezing

Post by ekarasik on 16th February 2010, 11:40 pm

Thank you very much for you help.
Are you assuming that my problems are fixed? Cause they're not.
I tried watching something last night, kept freezing up on me.
Any ideas?
Thank you.

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Re: Laptop sporadically freezing

Post by Dr Jay on 17th February 2010, 2:50 am

That would have to do with the video card or memory issues. Patiently, please do the following:

Download WhoCrashed from here
This program checks for any drivers which may have been causing your computer to crash....

Click on the file you just downloaded and run it.
Put a tick in Accept then click on Next
Put a tick in the Don't create a start menu folder then click Next
Put a tick in Create a Desktop Icon then click on Install and make sure there is a tick in Launch Whocrashed before clicking Finish
Click Analyze
It will want to download the Debugger and install it Say Yes

WhoCrashed will create report but you have to scroll down to see it
Copy and paste it into your next reply

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Re: Laptop sporadically freezing

Post by ekarasik on 17th February 2010, 3:09 am

Am I understanding correctly? It's saying my computer hasn't crashed since July?! It crashed 10 minutes ago!
Help!



Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.


On Wed 7/15/2009 11:59:11 AM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0xFC (0x5C0065, 0x46A63867, 0xBA4CFE10, 0x0)
Error: ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY
Dump file: C:\WINDOWS\Minidump\Mini071509-01.dmp
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time.




--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

1 crash dumps have been found and analyzed. Note that it's not always possible to state with certainty whether a reported driver is really responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

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Re: Laptop sporadically freezing

Post by Dr Jay on 17th February 2010, 3:23 am

No biggie.

Download Process Explorer: http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
Unzip ProcessExplorer.zip, and double click on procexp.exe to run the program.
Click on View > Select Colunms.
In addition to already pre-selected options, make sure, the Command Line is selected, and press OK.
Go File>Save As, and save the report as Procexp.txt.
Attach the file to your next reply.

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Re: Laptop sporadically freezing

Post by ekarasik on 17th February 2010, 2:52 pm

Process PID CPU Description Company Name Command Line
System Idle Process 0 94.70
Interrupts n/a 0.50 Hardware Interrupts
DPCs n/a 0.50 Deferred Procedure Calls
System 4 0.76
smss.exe 828 Windows NT Session Manager Microsoft Corporation \SystemRoot\System32\smss.exe
csrss.exe 884 Client Server Runtime Process Microsoft Corporation C:\WINDOWS\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequestThreads=16
winlogon.exe 908 Windows NT Logon Application Microsoft Corporation winlogon.exe
services.exe 952 2.27 Services and Controller app Microsoft Corporation C:\WINDOWS\system32\services.exe
svchost.exe 1164 Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe 1232 Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\system32\svchost -k rpcss
svchost.exe 1280 Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\System32\svchost.exe -k netsvcs
wuauclt.exe 3076 Windows Update Microsoft Corporation "C:\WINDOWS\system32\wuauclt.exe" /RunStoreAsComServer Local\[500]SUSDS60dfec803c61114f855c18e9e25247bf
svchost.exe 1344 Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k NetworkService
svchost.exe 1588 Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k LocalService
WLTRYSVC.EXE 1856 C:\WINDOWS\System32\WLTRYSVC.EXE C:\WINDOWS\System32\bcmwltry.exe
BCMWLTRY.EXE 1868 Dell Wireless WLAN Card Wireless Network Controller Dell Inc. C:\WINDOWS\System32\bcmwltry.exe
spoolsv.exe 2004 Spooler SubSystem App Microsoft Corporation C:\WINDOWS\system32\spoolsv.exe
sched.exe 176 Antivirus Scheduler Avira GmbH "C:\Program Files\Avira\AntiVir Desktop\sched.exe"
svchost.exe 212 Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k LocalService
SMBAUtilSvc.exe 660 CMSPCSUtilSvc SprintNextel "C:\Program Files\Sprint\Mobile Broadband\SMBAUtilSvc.exe"
AmplusnetPrivacyTools.exe 440 AmplusnetPrivacyTools C:\WINDOWS\system32\AmplusnetPrivacyTools.exe
avguard.exe 800 Antivirus On-Access Service Avira GmbH "C:\Program Files\Avira\AntiVir Desktop\avguard.exe"
AppleMobileDeviceService.exe 860 Apple Mobile Device Service Apple, Inc. "C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe"
mDNSResponder.exe 1476 Bonjour Service Apple Inc. "C:\Program Files\Bonjour\mDNSResponder.exe"
is360srv.exe 1540 IObit "C:\Program Files\IObit\IObit Security 360\IS360srv.exe"
nvsvc32.exe 2080 NVIDIA Driver Helper Service, Version 84.29 NVIDIA Corporation C:\WINDOWS\system32\nvsvc32.exe
svchost.exe 2136 Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k imgsvc
ViewpointService.exe 2352 ViewMgr Viewpoint Corporation "C:\Program Files\Viewpoint\Common\ViewpointService.exe"
YahooAUService.exe 2472 AutoUpater Service Module Yahoo! Inc. "C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe"
alg.exe 3972 Application Layer Gateway Service Microsoft Corporation C:\WINDOWS\System32\alg.exe
svchost.exe 3688 Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\System32\svchost.exe -k HTTPFilter
lsass.exe 964 LSA Shell (Export Version) Microsoft Corporation C:\WINDOWS\system32\lsass.exe
explorer.exe 508 Windows Explorer Microsoft Corporation C:\WINDOWS\Explorer.EXE
avgnt.exe 576 Antivirus System Tray Tool Avira GmbH "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
GoogleToolbarNotifier.exe 700 GoogleToolbarNotifier Google Inc. "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
ctfmon.exe 712 CTF Loader Microsoft Corporation "C:\WINDOWS\system32\ctfmon.exe"
firefox.exe 3268 Firefox Mozilla Corporation "C:\Program Files\Mozilla Firefox\firefox.exe"
WinRAR.exe 3772 WinRAR archiver Alexander Roshal "C:\Program Files\WinRAR\WinRAR.exe" "C:\DOCUME~1\RABBIE~1\LOCALS~1\Temp\ProcessExplorer.zip"
procexp.exe 3928 1.52 Sysinternals Process Explorer Sysinternals - www.sysinternals.com "C:\DOCUME~1\RABBIE~1\LOCALS~1\Temp\Rar$EX00.969\procexp.exe"

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Re: Laptop sporadically freezing

Post by Dr Jay on 18th February 2010, 5:20 am

SysProt Antirootkit

Download
SysProt Antirootkit from the link below (you will find it at the bottom
of the page under attachments, or you can get it from one of the
mirrors).

http://sites.google.com/site/sysprotantirootkit/

Unzip it into a folder on your desktop.

  • Double click Sysprot.exe to start the program.
  • Click on the Log tab.
  • In the Write to log box select the following items.

    • Process << Selected
    • Kernel Modules << Selected
    • SSDT << Selected
    • Kernel Hooks << Selected
    • IRP Hooks << NOT Selected
    • Ports << NOT Selected
    • Hidden Files << Selected

  • At the bottom of the page

    • Hidden Objects Only << Selected

  • Click on the Create Log button on the bottom right.
  • After a few seconds a new window should appear.
  • Select Scan Root Drive. Click on the Start button.
  • When it is complete a new window will appear to indicate that the scan is finished.
  • The
    log will be saved automatically in the same folder Sysprot.exe was
    extracted to. Open the text file and copy/paste the log here.


How has IObit products worked for you? Does it work well?

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Re: Laptop sporadically freezing

Post by ekarasik on 19th February 2010, 9:00 pm

Not real sure how I feel about IObit, it seems to work fine. I'm not real maven though.
---

SysProt AntiRootkit v1.0.1.0
by swatkat

******************************************************************************************
******************************************************************************************

Process:
Name: C:\WINDOWS\system32\services.exe
PID: 4
Hidden: Yes
Window Visible: No

Name: C:\WINDOWS\system32\services.exe
PID: 4
Hidden: Yes
Window Visible: No

Name: C:\WINDOWS\system32\services.exe
PID: 4
Hidden: Yes
Window Visible: No

Name: C:\WINDOWS\system32\services.exe
PID: 4
Hidden: Yes
Window Visible: No

Name: C:\WINDOWS\system32\services.exe
PID: 4
Hidden: Yes
Window Visible: No

Name: C:\WINDOWS\system32\services.exe
PID: 4
Hidden: Yes
Window Visible: No

Name: C:\WINDOWS\system32\services.exe
PID: 4
Hidden: Yes
Window Visible: No

Name: C:\WINDOWS\system32\services.exe
PID: 4
Hidden: Yes
Window Visible: No

Name: C:\WINDOWS\system32\services.exe
PID: 4
Hidden: Yes
Window Visible: No

Name: C:\WINDOWS\system32\services.exe
PID: 4
Hidden: Yes
Window Visible: No

Name: C:\WINDOWS\system32\services.exe
PID: 4
Hidden: Yes
Window Visible: No

Name: C:\WINDOWS\system32\services.exe
PID: 4
Hidden: Yes
Window Visible: No

Name: C:\WINDOWS\system32\services.exe
PID: 4
Hidden: Yes
Window Visible: No

Name: C:\WINDOWS\system32\services.exe
PID: 4
Hidden: Yes
Window Visible: No

Name: C:\WINDOWS\system32\services.exe
PID: 4
Hidden: Yes
Window Visible: No

******************************************************************************************
******************************************************************************************
Kernel Modules:
Module Name: \SystemRoot\System32\Drivers\dump_atapi.sys
Service Name: ---
Module Base: B6D58000
Module End: B6D70000
Hidden: Yes

Module Name: \SystemRoot\System32\Drivers\dump_WMILIB.SYS
Service Name: ---
Module Base: BA650000
Module End: BA652000
Hidden: Yes

******************************************************************************************
******************************************************************************************
SSDT:
Function Name: ZwCreateKey
Address: BA6F1C16
Driver Base: 0
Driver End: 0
Driver Name: _unknown_

Function Name: ZwCreateThread
Address: BA6F1C0C
Driver Base: 0
Driver End: 0
Driver Name: _unknown_

Function Name: ZwDeleteKey
Address: BA6F1C1B
Driver Base: 0
Driver End: 0
Driver Name: _unknown_

Function Name: ZwDeleteValueKey
Address: BA6F1C25
Driver Base: 0
Driver End: 0
Driver Name: _unknown_

Function Name: ZwLoadKey
Address: BA6F1C2A
Driver Base: 0
Driver End: 0
Driver Name: _unknown_

Function Name: ZwOpenProcess
Address: BA6F1BF8
Driver Base: 0
Driver End: 0
Driver Name: _unknown_

Function Name: ZwOpenThread
Address: BA6F1BFD
Driver Base: 0
Driver End: 0
Driver Name: _unknown_

Function Name: ZwReplaceKey
Address: BA6F1C34
Driver Base: 0
Driver End: 0
Driver Name: _unknown_

Function Name: ZwRestoreKey
Address: BA6F1C2F
Driver Base: 0
Driver End: 0
Driver Name: _unknown_

Function Name: ZwSetValueKey
Address: BA6F1C20
Driver Base: 0
Driver End: 0
Driver Name: _unknown_

Function Name: ZwTerminateProcess
Address: BA6F1C07
Driver Base: 0
Driver End: 0
Driver Name: _unknown_

******************************************************************************************
******************************************************************************************
No Kernel Hooks found

******************************************************************************************
******************************************************************************************
Hidden files/folders:
Object: C:\System Volume Information\MountPointManagerRemoteDatabase
Status: Access denied

Object: C:\System Volume Information\tracking.log
Status: Access denied

Object: C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}
Status: Access denied

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Re: Laptop sporadically freezing

Post by Dr Jay on 19th February 2010, 10:09 pm

Hard to tell if there is more malware. How is your computer running at this point?

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Re: Laptop sporadically freezing

Post by ekarasik on 22nd February 2010, 3:28 pm

besides for the freezing during playback, everything else seems to be running just fine.
Could it be a hardware issue? Should I try formatting the computer? I really prefer not to, it's a pain, with all the data etc.
Is it a driver issue?

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Re: Laptop sporadically freezing

Post by Dr Jay on 26th February 2010, 2:49 pm

Download and install EVEREST
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.


DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"

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Re: Laptop sporadically freezing

Post by ekarasik on 28th February 2010, 5:14 am

--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer LAPTOP (Eli's Laptop)
Generator Rabbi Eli
Operating System Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
Date 2010-02-28
Time 00:13


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name LAPTOP (Eli's Laptop)
User Name Rabbi Eli

Motherboard:
CPU Type Mobile DualCore Intel Pentium M, 1866 MHz (14 x 133)
Motherboard Name Dell MM061
Motherboard Chipset Intel Calistoga i945GM/PM
System Memory 2048 MB (DDR2-533 DDR2 SDRAM)
BIOS Type Phoenix (04/02/07)

Display:
Video Adapter GeForce Go 7300 (256 MB)
Video Adapter NVIDIA GeForce Go 7300 (256 MB)
Monitor Plug and Play Monitor [NoDB]

Multimedia:
Audio Adapter Intel 82801GBM ICH7-M - High Definition Audio Controller [A-1]

Storage:
IDE Controller Intel(R) 82801GBM/GHM (ICH7-M Family) Serial ATA Storage Controller - 27C4
IDE Controller Ricoh Memory Stick Host Controller
IDE Controller Ricoh MMC Host Controller
IDE Controller Ricoh xD-Picture Card Host Controller
Disk Drive TOSHIBA MK1234GSX (111 GB, IDE)
Optical Drive TSSTcorp DVD+-RW TS-L632D
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 109285 MB (79135 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse Synaptics PS/2 Port Pointing Device

Network:
Network Adapter Broadcom 440x 10/100 Integrated Controller
Network Adapter Dell Wireless 1390 WLAN Mini-Card (192.168.1.103)
Modem Conexant HDA D110 MDC V.92 Modem

Peripherals:
Printer Adobe PDF
Printer Brother HL-5240 series
Printer Fax
Printer Send To OneNote 2007
USB1 Controller Intel 82801GBM ICH7-M - USB Universal Host Controller [A-1]
USB1 Controller Intel 82801GBM ICH7-M - USB Universal Host Controller [A-1]
USB1 Controller Intel 82801GBM ICH7-M - USB Universal Host Controller [A-1]
USB1 Controller Intel 82801GBM ICH7-M - USB Universal Host Controller [A-1]
USB2 Controller Intel 82801GBM ICH7-M - Enhanced USB2 Controller [A-1]
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery


--------[ Debug - Video BIOS ]------------------------------------------------------------------------------------------

C000:0000 U...K7400.L.w.VIDEO ......y...IBM VGA Compatible........06/01/06
C000:0040 ....................(.. ?. ~.8.........".........PMIDl.o.......
C000:0080 .....3~.......j!................................................
C000:00C0 ................................................................
C000:0100 ....HWEAPCIR...................G72M Key Largo sku0 VGA BIOS....
C000:0140 .................................................Version 5.72.2
C000:0180 2.42.B2 ...Copyright (C) 1996-2005 NVIDIA Corp..................
C000:01C0 .......................................G72 Board - keylh0 .....
C000:0200 ..........Chip Rev ...........BIT......F2.....B.....C.....D...
C000:0240 ..I.....L.....t.....M.....N.....P.....S.....T.....U.....V...!.c.
C000:0280 ....i.$.'.s...K.....B"r...................UU..........u(I[w....:
C000:02C0 xLxTxtx.x.xLx............6.N.f.~..x.)x........)...+.............
C000:0300 ....... .Pq....(.H..H#..#.....aw.5O.O..B"r..p../.....x06/01/06..
C000:0340 ............................1.<.\...<.<.........I.<.x.....[...H.
C000:0380 ....|.....<...<...<.Z.<...<.<.<.4.a.<....se.........>.b.U...n.f.
C000:03C0 s.q.....t.@...<.x.r...............f`...:x................u..fa..


--------[ Debug - Unknown ]---------------------------------------------------------------------------------------------

HDD TOSHIBA MK1234GSX
Monitor LPLA900: Plug and Play Monitor [NoDB]
Optical TSSTcorp DVD+-RW TS-L632D
PCI Bus #11 Dell Wireless 1390 WLAN Mini-Card
PCI/AGP 10DE-01D7: NVIDIA GeForce Go 7300 [NoDB]
PCI/AGP 1180-0832: OHCI Compliant IEEE 1394 Host Controller [NoDB]
PCI/AGP 1180-0843: Ricoh MMC Host Controller [NoDB]
PCI/AGP 14E4-4311: Dell Wireless 1390 WLAN Mini-Card [NoDB]
PCI/AGP 8086-27A1: Mobile Intel(R) 955XM/945GM/PM/GMS/940GML Express PCI Express Root Port - 27A1 [NoDB]


------------------------------------------------------------------------------------------------------------------------

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

ekarasik
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Re: Laptop sporadically freezing

Post by Dr Jay on 28th February 2010, 9:04 pm

Download Security Check by screen317 from SpywareInfoforum.org or Changelog.fr.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

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Re: Laptop sporadically freezing

Post by ekarasik on 28th February 2010, 11:41 pm

Results of screen317's Security Check version 0.99.1
Windows XP Service Pack 2
Out of date service pack!!
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
Avira AntiVir Personal - Free Antivirus
ESET Online Scanner v3
Avira updated!
``````````````````````````````
Anti-malware/Other Utilities Check:

SUPERAntiSpyware Free Edition
HijackThis 2.0.2
Eusing Free Registry Cleaner
Adobe Flash Player 10
Adobe Reader 7.1.0
Out of date Adobe Reader installed!
``````````````````````````````
Process Check:
objlist.exe by Laurent

Avira Antivir avgnt.exe
Avira Antivir avguard.exe
``````````````````````````````
DNS Vulnerability Check:

Unknown. This method cannot test your vulnerability to DNS cache poisoning.

`````````End of Log```````````

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Re: Laptop sporadically freezing

Post by Dr Jay on 1st March 2010, 4:26 am

Please upgrade to Windows XP SP3, because it includes all previously released updates. It also includes a small number of new functionalities. Some of the updates that Service Pack 3 provides, you may not have. It is now available via Windows Update.

More info about SP3: http://www.GeekPolice.net/operating-systems-f20/windows-xp-service-pack-3-information-t16956.htm

===

Please download the newest version of Adobe Acrobat Reader from Adobe.com

Before installing: it is important to remove older versions of Acrobat Reader since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs.
Search in the list for all previous installed versions of Adobe Acrobat Reader. Uninstall/Remove each of them.

Once old versions are gone, please install the newest version.

===

Please read the following information that I have provided, which will help you prevent malicious software in the future. Please keep in mind, malware is a continuous danger on the Internet. It is highly important to stay safe while browsing, to prevent re-infection.

Software recommendations

Firewall

  • Tallemu Online Armor: the free version is just as good as the premium. I have linked you to the free version.
  • Comodo Firewall: the free version is just as good as the premium. I have linked you to the free version. The optional security suite enhances the firewall by 40% increase. If you would like to install the suite that includes antivirus, then remove your old antivirus first.
  • PC Tools Firewall Plus: free and excellent firewall.


AntiSpyware

  • SpywareBlaster
    SpywareBlaster is a program that prevents spyware from installing on your computer. A tutorial on using SpywareBlaster may be found here.
  • Spybot - Search & Destroy.
    Spybot - Search & Destroy is a spyware and adware removal program. It also has realtime protection, TeaTimer to help safeguard your computer against spyware. (The link for Spybot - Search & Destroy contains a tutorial that will help you download, install, and begin using Spybot).


NOTE: Please keep ALL of these programs up-to-date and run them whenever you suspect a problem to prevent malware problems.

Resident Protection help
A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall, and scanning anti-spyware program at a time. Passive protectors such as SpywareBlaster can be run with any of them.

Rogue programs help
There are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:
http://www.spywarewarrior.com/rogue_anti-spyware.htm

Securing your computer

  • Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  • hpHosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. This prevents your computer from connecting to those sites by redirecting them to 127.0.0.1, which is your local computer's loopback address, meaning it will be difficult to infect your computer in the future.


Please consider using an alternate browser
Mozilla's Firefox browser is a very good alternative. In addition to being generally more secure than Internet Explorer, it has a very good built-in popup blocker and add-ons, like NoScript, can make it even more secure. Opera is another good option.

If you are interested:


See this page for more info about malware and prevention.

Thank you for choosing GeekPolice. Please see this page if you would like to leave feedback or contribute to our site. Do you have any more questions?

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