Want to make sure trojan and all malware gone: BankerFox.a, Win32 nuquel.e, etc!

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Want to make sure trojan and all malware gone: BankerFox.a, Win32 nuquel.e, etc!

Post by needsomehelp on Sun Feb 07, 2010 5:05 am

Hi! I found your site yesterday after I accidently let some trojans and other malware onto my computer. Before the attack, I had SpyBot S&D and McAfee with active firewall installed. I was downloading Blogger templates and am always very careful, but let something slip through. I think I downloaded bankerfox.a and win32 nuqel.e. I first noticed a new icon in my taskbar that said I might be at risk of trojans, worms, etc (Windows Security Alert). and it wanted me to download and buy Antivirus Soft. I knew something was wrong. Then porn sites started popping up on Internet Explorer and my McAfee, task manager and everything I tried to open was disabled and kept redirecting me back to the Antivirus Soft site. I went to Firefox and started looking up stuff to find out what was going on, then decided to disconnect my computer from the Internet. I've been reading so many forum posts from this site and some from other sites (via another computer) and have followed the more generic advice given. (I ran Spybot and it found trojans and lots of other stuff, I downloaded Hijack This- see log below, I downloaded Malwarebyte's Anti-Malware and did a quick and full scan and it too found a bunch of nasties, Internet Explorer wouldn't work, so I reset to original settings and now it is working, I followed the "Before you Post" page and updated JavaRE 6u18, downloaded JavaRa, Updated to Adobe Reader 9.3 and Installed a bunch of new Microsoft Updates- even though my computer is set for automatic updates, a bunch were missing, updated and ran scan in McAfee.) I've been connected back to the Internet for awhile and everything seems fine on the surface, but I'm still don't feel that the malware is completely removed. I am still nervous about my passwords, etc. being stolen. How do I know if all the malware really is gone? Thanks so much for your help! Sorry this is such a long post. Here's my Hijack This log (most recent)... I can also provide my SpyBot and Malwarebytes logs if needed. Thanks again in advance! Let me think

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:43:05 PM, on 2/6/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\wltray.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\WINDOWS\system32\ctfmon.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\SYSTEM32\notepad.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - (no file)
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [wltray.exe] C:\WINDOWS\system32\wltray.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hȋdden
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [SpyDefender Shield] "C:\Program Files\SpyDefender Pro\SpyDefender.exe" --scan2
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - [You must be registered and logged in to see this link.] (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - [You must be registered and logged in to see this link.]
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - [You must be registered and logged in to see this link.]
O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {741747F6-83B4-4FB9-A268-8CA4010762C8} (Snapfish Activia2) - [You must be registered and logged in to see this link.]
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - [You must be registered and logged in to see this link.]
O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} (Java Plug-in 1.5.0_06) -
O16 - DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} (Java Plug-in 1.5.0_09) -
O16 - DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} (Java Plug-in 1.5.0_10) -
O16 - DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} (Java Plug-in 1.5.0_11) -
O16 - DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} (Java Plug-in 1.6.0_01) -
O16 - DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} (Java Plug-in 1.6.0_02) -
O16 - DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} (Java Plug-in 1.6.0_03) -
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: PCLEPCI - Pinnacle Systems GmbH - C:\WINDOWS\system32\drivers\pclepci.sys
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

--
End of file - 11791 bytes

P.S. Should I be worried about this file? That wasn't there earlier:
O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - (no file)

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Re: Want to make sure trojan and all malware gone: BankerFox.a, Win32 nuquel.e, etc!

Post by Belahzur on Sun Feb 07, 2010 7:52 pm

Hello.

I notice that you have Spybot's TeaTimer running. While this is normally a wonderful tool to protect against hijackers, it can also interfere with HijackThis fixes. So please disable TeaTimer by doing the following:
1) Run Spybot-S&D
2) Go to the Mode menu, and make sure "Advanced Mode" is selected
3) On the left hand side, choose Tools -> Resident
4) Uncheck "Resident TeaTimer" and OK any prompts
You can reenable TeaTimer once your system is clean.

Please make sure Teatimer is disable before we do this, otherwise this fix will fail.

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
    O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - (no file)
    O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} (Java Plug-in 1.5.0_06) -
    O16 - DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} (Java Plug-in 1.5.0_09) -
    O16 - DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} (Java Plug-in 1.5.0_10) -
    O16 - DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} (Java Plug-in 1.5.0_11) -
    O16 - DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} (Java Plug-in 1.6.0_01) -
    O16 - DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} (Java Plug-in 1.6.0_02) -
    O16 - DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} (Java Plug-in 1.6.0_03) -



  • Press "Fix Checked"
  • Close Hijack This.

Remove the Proxy setting in Internet Explorer and/or in FireFox.

    In Internet Explorer
  1. Tools Menu -> Internet Options -> Connections Tab ->Lan Settings > uncheck "use a proxy server" or reconfigure the Proxy server again in case you have set it previously.

    In Firefox
  1. Tools Menu -> Options... -> Advanced Tab -> Network Tab -> "Settings" under Connection > Choose "No Proxy"
  2. Click the apply button and restart that computer in normal mode.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Re: Want to make sure trojan and all malware gone: BankerFox.a, Win32 nuquel.e, etc!

Post by needsomehelp on Mon Feb 08, 2010 12:02 am

Thanks for the relpy. Here's my MBAM Log...

Malwarebytes' Anti-Malware 1.44
Database version: 3703
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

2/7/2010 4:59:12 PM
mbam-log-2010-02-07 (16-59-12).txt

Scan type: Quick Scan
Objects scanned: 137159
Time elapsed: 15 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

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Re: Want to make sure trojan and all malware gone: BankerFox.a, Win32 nuquel.e, etc!

Post by Belahzur on Mon Feb 08, 2010 12:30 am

Hello.

  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]
  • Double click DDS.scr to run.
  • When complete, two logs will open. Save both of the report to your Desktop.
  • Copy and paste BOTH LOGS back here, use more than one post if needed.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Re: Want to make sure trojan and all malware gone: BankerFox.a, Win32 nuquel.e, etc!

Post by needsomehelp on Mon Feb 08, 2010 4:44 am

DDS (Ver_09-12-01.01) - NTFSx86
Run by Brett at 21:36:17.39 on Sun 02/07/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_18
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1534.953 [GMT -7:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\wltray.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
svchost.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Brett\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Page = [You must be registered and logged in to see this link.]
uSearchMigratedDefaultURL = [You must be registered and logged in to see this link.]
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride =
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
TB: {5BED3930-2E9E-76D8-BACC-80DF2188D455} - No File
EB: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [Yahoo! Pager] "c:\progra~1\yahoo!\messen~1\YahooMessenger.exe" -quiet
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\ahead\lib\NMBgMonitor.exe"
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hȋdden
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [SpyDefender Shield] "c:\program files\spydefender pro\SpyDefender.exe" --scan2
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [Name of App]
mRun: [wltray.exe] c:\windows\system32\wltray.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [ddoctorv2] "c:\program files\comcast\desktop doctor\bin\sprtcmd.exe" /P ddoctorv2
mRun: []
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop elements 6.0\apdproxy.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
IE: E&xport to Microsoft Excel
IE: {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - [You must be registered and logged in to see this link.]
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - [You must be registered and logged in to see this link.]
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - [You must be registered and logged in to see this link.]
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - [You must be registered and logged in to see this link.]
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - [You must be registered and logged in to see this link.]
DPF: {55027008-315F-4F45-BBC3-8BE119764741} - [You must be registered and logged in to see this link.]
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - [You must be registered and logged in to see this link.]
DPF: {741747F6-83B4-4FB9-A268-8CA4010762C8} - [You must be registered and logged in to see this link.]
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - [You must be registered and logged in to see this link.]
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - [You must be registered and logged in to see this link.]
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - [You must be registered and logged in to see this link.]
DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - [You must be registered and logged in to see this link.]
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
Hosts: 127.0.0.1 [You must be registered and logged in to see this link.]

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\brett\applic~1\mozilla\firefox\profiles\o3ofmsi1.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - plugin: c:\documents and settings\brett\application data\move networks\plugins\npqmp071503000010.dll
FF - plugin: c:\documents and settings\brett\application data\mozilla\firefox\profiles\o3ofmsi1.default\extensions\{e2883e8f-472f-4fb0-9522-ac9bf37916a7}\plugins\np_gp.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - hȋdden: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - hȋdden: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}
FF - hȋdden: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}
FF - hȋdden: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - hȋdden: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-11-4 214664]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2010-1-8 359952]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2010-1-8 144704]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2010-1-8 606736]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-1-8 79816]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-1-8 35272]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2010-1-8 40552]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2010-1-8 34248]
S3 musbehco;musbehco;\??\c:\docume~1\brett\locals~1\temp\musbehco.sys --> c:\docume~1\brett\locals~1\temp\musbehco.sys [?]

=============== Created Last 30 ================

2010-02-07 16:15:14 274288 ----a-w- c:\windows\system32\mucltui.dll
2010-02-07 16:15:14 16736 ----a-w- c:\windows\system32\mucltui.dll.mui
2010-02-07 05:00:15 0 d-----w- c:\docume~1\brett\applic~1\Office Genuine Advantage
2010-02-07 00:29:58 411368 ----a-w- c:\windows\system32\deploytk.dll
2010-02-06 06:12:07 0 d-----w- c:\docume~1\brett\applic~1\Malwarebytes
2010-02-06 06:11:55 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-02-06 06:11:52 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-02-06 06:11:51 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-02-06 06:11:50 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-02-06 06:06:03 0 d-----w- c:\program files\Trend Micro
2010-02-05 17:00:29 27814 ----a-w- C:\BlogTitle.jpg
2010-01-13 19:04:50 471552 ------w- c:\windows\system32\dllcache\aclayers.dll

==================== Find3M ====================

2010-01-09 07:31:40 79896 ----a-w- c:\windows\fonts\KelmscottRomanNF.ttf
2010-01-09 07:18:30 77572 ----a-w- c:\windows\fonts\renaissance.ttf
2010-01-09 07:18:11 75228 ----a-w- c:\windows\fonts\HenryMorganHand.ttf
2010-01-09 07:17:51 18928 ----a-w- c:\windows\fonts\daisy.ttf
2010-01-09 07:17:36 27660 ----a-w- c:\windows\fonts\Champignon.ttf
2010-01-09 07:17:36 27468 ----a-w- c:\windows\fonts\champignonaltswash.ttf
2010-01-09 07:17:00 32980 ----a-w- c:\windows\fonts\Baroquescript.ttf
2010-01-09 07:16:17 219128 ----a-w- c:\windows\fonts\Abbeyline.ttf
2010-01-09 07:01:31 78844 ----a-w- c:\windows\fonts\KentuckyFriedChickenFont.ttf
2010-01-09 07:00:47 76732 ----a-w- c:\windows\fonts\Michv2.ttf
2010-01-09 06:59:58 53404 ----a-w- c:\windows\fonts\Ayuma2yk.ttf
2010-01-09 06:58:26 82072 ----a-w- c:\windows\fonts\scriptIN.ttf
2010-01-09 06:58:26 11652 ----a-w- c:\windows\fonts\SCRIPALT.ttf
2010-01-09 06:57:58 40920 ----a-w- c:\windows\fonts\SCHOON.TTF
2010-01-09 06:57:01 13356 ----a-w- c:\windows\fonts\gisele.ttf
2010-01-09 06:56:22 50348 ----a-w- c:\windows\fonts\Polo Brush.ttf
2010-01-09 06:52:23 9850 ----a-w- c:\windows\fonts\Giselescript.zip
2009-12-21 13:19:18 173056 ----a-w- c:\windows\system32\dllcache\ie4uinit.exe
2009-12-03 18:55:55 34807 ----a-w- c:\windows\scunin.dat
2009-12-03 18:55:51 70656 ----a-w- c:\windows\ScUnin.exe
2006-05-03 09:06:54 163328 --sh--r- c:\windows\system32\flvDX.dll
2007-02-21 10:47:16 31232 --sh--r- c:\windows\system32\msfDX.dll
2007-12-17 12:43:00 27648 --sh--w- c:\windows\system32\Smab0.dll
2008-08-29 03:28:09 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082820080829\index.dat

============= FINISH: 21:37:27.54 ===============


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-12-01.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 9/17/2004 4:14:14 PM
System Uptime: 2/7/2010 9:17:06 PM (0 hours ago)

Motherboard: Dell Computer Corp. | | 0F5949
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz | Microprocessor | 2791/533mhz

==== Disk Partitions =========================

A: is Removable
C: is FIXED (NTFS) - 71 GiB total, 19.087 GiB free.
D: is CDROM ()
E: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: 1394 Net Adapter
Device ID: V1394\NIC1394\45557B88110666
Manufacturer: Microsoft
Name: 1394 Net Adapter
PNP Device ID: V1394\NIC1394\45557B88110666
Service: NIC1394

==== System Restore Points ===================

RP1187: 11/28/2009 12:11:43 PM - System Checkpoint
RP1188: 11/29/2009 8:04:19 PM - System Checkpoint
RP1189: 11/30/2009 9:40:48 PM - System Checkpoint
RP1190: 12/2/2009 8:15:01 AM - System Checkpoint
RP1191: 12/3/2009 10:57:50 AM - System Checkpoint
RP1192: 12/4/2009 12:32:18 PM - System Checkpoint
RP1193: 12/6/2009 8:15:22 AM - System Checkpoint
RP1194: 12/7/2009 2:48:39 PM - System Checkpoint
RP1195: 12/8/2009 6:32:18 PM - System Checkpoint
RP1196: 12/9/2009 7:05:50 PM - System Checkpoint
RP1197: 12/9/2009 9:48:37 PM - Software Distribution Service 3.0
RP1198: 12/10/2009 10:06:15 PM - System Checkpoint
RP1199: 12/12/2009 10:39:26 AM - System Checkpoint
RP1200: 12/14/2009 9:22:28 AM - System Checkpoint
RP1201: 12/15/2009 10:48:04 AM - System Checkpoint
RP1202: 12/16/2009 12:51:46 PM - System Checkpoint
RP1203: 12/17/2009 1:05:49 PM - System Checkpoint
RP1204: 12/21/2009 10:17:09 AM - System Checkpoint
RP1205: 12/22/2009 10:55:56 AM - System Checkpoint
RP1206: 12/23/2009 4:26:44 PM - System Checkpoint
RP1207: 12/26/2009 8:42:40 AM - System Checkpoint
RP1208: 12/28/2009 3:05:12 PM - System Checkpoint
RP1209: 12/29/2009 5:59:48 PM - System Checkpoint
RP1210: 12/31/2009 4:55:26 PM - System Checkpoint
RP1211: 1/1/2010 6:24:52 PM - System Checkpoint
RP1212: 1/3/2010 10:21:32 AM - System Checkpoint
RP1213: 1/5/2010 5:13:17 PM - System Checkpoint
RP1214: 1/6/2010 10:17:27 PM - System Checkpoint
RP1215: 1/7/2010 10:56:28 PM - System Checkpoint
RP1216: 1/8/2010 3:36:12 PM - Installed iTunes
RP1217: 1/9/2010 3:52:51 PM - System Checkpoint
RP1218: 1/10/2010 4:21:13 PM - System Checkpoint
RP1219: 1/12/2010 5:37:01 PM - System Checkpoint
RP1220: 1/13/2010 6:28:47 PM - System Checkpoint
RP1221: 1/13/2010 9:54:08 PM - Software Distribution Service 3.0
RP1222: 1/15/2010 9:15:24 AM - System Checkpoint
RP1223: 1/16/2010 10:03:59 AM - System Checkpoint
RP1224: 1/17/2010 12:35:24 PM - System Checkpoint
RP1225: 1/18/2010 2:47:30 PM - System Checkpoint
RP1226: 1/19/2010 3:35:10 PM - System Checkpoint
RP1227: 1/20/2010 4:11:43 PM - System Checkpoint
RP1228: 1/21/2010 3:38:53 PM - Software Distribution Service 3.0
RP1229: 1/22/2010 4:20:03 PM - System Checkpoint
RP1230: 1/24/2010 10:42:45 AM - System Checkpoint
RP1231: 1/25/2010 6:53:44 PM - System Checkpoint
RP1232: 1/26/2010 8:20:42 PM - System Checkpoint
RP1233: 1/27/2010 8:40:07 PM - System Checkpoint
RP1234: 1/28/2010 9:19:36 PM - System Checkpoint
RP1235: 1/29/2010 10:37:58 PM - System Checkpoint
RP1236: 1/31/2010 10:09:59 AM - System Checkpoint
RP1237: 2/1/2010 11:02:06 AM - System Checkpoint
RP1238: 2/2/2010 11:07:06 AM - System Checkpoint
RP1239: 2/3/2010 8:25:57 PM - System Checkpoint
RP1240: 2/5/2010 10:57:02 AM - System Checkpoint
RP1241: 2/5/2010 6:54:28 PM - Removed MSXML 4.0 SP2 (KB927978)
RP1242: 2/5/2010 6:56:12 PM - Removed MSXML 4.0 SP2 (KB936181)
RP1243: 2/5/2010 6:57:24 PM - Removed MSXML 4.0 SP2 (KB954430)
RP1244: 2/5/2010 6:58:23 PM - Removed MSXML 4.0 SP2 (KB973688)
RP1245: 2/6/2010 5:29:21 PM - Installed Java(TM) 6 Update 18
RP1246: 2/6/2010 5:42:01 PM - Removed Adobe Reader 8.1.2
RP1247: 2/6/2010 5:43:41 PM - Installed Adobe Reader 9.3.
RP1248: 2/6/2010 6:04:26 PM - Software Distribution Service 3.0
RP1249: 2/6/2010 8:37:37 PM - Software Distribution Service 3.0

==== Installed Programs ======================

1600
1600_Help
1600Trb
Adobe Download Manager
Adobe Flash Player 10 ActiveX
Adobe Photoshop Elements 6.0
Adobe Reader 9.3
Adobe Shockwave Player
AiO_Scan
AiOSoftware
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft VideoImpression 2
Banctec Service Agreement
Belkin Wireless Utility
BIAS SoundSoap PE 2.1.1
BlogCollector v2.0 Lite
Bonjour
Broadcom Management Programs
BufferChm
Canon Camera Access Library
Canon Camera Support Core Library
Canon Camera WIA Driver
Canon EOS 5D WIA Driver
Canon RAW Image Task for ZoomBrowser EX
Canon Utilities CameraWindow
Canon Utilities CameraWindow DC_DV 5 for ZoomBrowser EX
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX
Canon Utilities Digital Photo Professional 3.4
Canon Utilities EOS Utility
Canon Utilities MyCamera
Canon Utilities Original Data Security Tools
Canon Utilities PhotoStitch
Canon Utilities Picture Style Editor
Canon Utilities RemoteCapture Task for ZoomBrowser EX
Canon Utilities WFT-E1/E2/E3 Utility
Canon Utilities ZoomBrowser EX
Canon ZoomBrowser EX Memory Card Utility
Comcast High-Speed Internet Install Wizard
Compatibility Pack for the 2007 Office system
Copy
Coupon Printer for Windows
CP_AtenaShokunin1Config
cp_dwShrek2Albums1
cp_dwShrek2Cards1
CreativeProjects
CreativeProjectsTemplates
Critical Update for Windows Media Player 11 (KB959772)
CueTour
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell Media Experience
Dell Networking Guide
Dell Solution Center
Dell Support Center (Support Software)
DellSupport
Desktop Doctor
Destinations
Director
DocProc
DocumentViewer
Fax
FW LiveUpdate
GdiplusUpgrade
Google Earth
Grandmaster Challenge
Help and Support Customization
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
HP Design Studio Everyday Photo Cards 1.0 by AmericanGreetings.com
HP Extended Capabilities 4.7
HP Image Zone 4.7
HP Product Assistant
HP PSC & OfficeJet 4.7
HP Update
HPSystemDiagnostics
InstantShare
Intel(R) 537EP V9x DF PCI Modem
Intel(R) Extreme Graphics Driver
Internet Explorer Default Page
iriver Music Manager
iRiver Updater
iTunes
Java Auto Updater
Java(TM) 6 Update 18
Learn2 Player (Uninstall Only)
Lernout & Hauspie TruVoice American English TTS Engine
LightScribe System Software 1.10.27.1
Malwarebytes' Anti-Malware
MarketResearch
McAfee SecurityCenter
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Standard Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Modem Event Monitor
Modem Helper
Modem On Hold
Move Media Player
Mozilla Firefox (3.0.10)
Musicmatch® Jukebox
My Talker 1.1
Nero 7 Essentials
neroxml
OGA Notifier 2.0.0048.0
OLYMPUS Master
PanoStandAlone
Photo Explosion Deluxe
PhotoGallery
Pinnacle Instant DVD Recorder
PowerDVD 5.1
proDAD Heroglyph 2.5
proDAD Vitascene 1.0
ProductContext
QFolder
QuickTime
Readme
RealPlayer
Scan
ScannerCopy
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
SkinsHP1
Skype™ 4.0
Sonic DLA
Sonic RecordNow!
Sonic Update Manager
Spybot - Search & Destroy
Starcraft
Studio 11
Studio 11 Bonus DVD
SUPER © Version 2008.bld.30 (Mar 22, 2008)
TrayApp
TSPDAT
Unload
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB968220)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
WebFldrs XP
WebReg
Webshots Desktop
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage v1.3.0254.0
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
WordPerfect Office 12
Yahoo! Anti-Spy
Yahoo! Desktop Login
Yahoo! Install Manager
Yahoo! Messenger
Yahoo! Toolbar

==== Event Viewer Messages From Past Week ========

2/6/2010 9:28:23 PM, error: MRxSmb [8003] - The master browser has received a server announcement from the computer ADUB-PC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{8F63A1C9-5817-4327-B. The master browser is stopping or an election is being forced.
2/6/2010 6:15:03 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Office Genuine Advantage Notifications (KB949810).
2/5/2010 6:57:06 PM, error: SideBySide [36] - The assembly x86_Microsoft.MSXML2R_6bd6b9abf345378f_4.1.0.0_x-ww_29c3ad6a has missing or invalid files; recovery of this assembly failed.
2/5/2010 11:57:01 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume.

==== End Of File ===========================

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Re: Want to make sure trojan and all malware gone: BankerFox.a, Win32 nuquel.e, etc!

Post by Belahzur on Mon Feb 08, 2010 8:31 pm

Hello.

Please download [You must be registered and logged in to see this link.] and install it. It will install over version 3.0 you currently have installed, so you won't lose any bookmarked websites.

How is the machine running now?


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Re: Want to make sure trojan and all malware gone: BankerFox.a, Win32 nuquel.e, etc!

Post by needsomehelp on Mon Feb 08, 2010 8:55 pm

Hey there! I installed Firefox 3.6 as requested. Everything seems to be running great. Is it safe to go to banking and other password sites now? Should all the malware be off my computer? How often do you recommend updating Malwarebytes' if I have the free version? Also- should SpyBot, Malwarebytes and McAfee be enough to keep my computer safe in the future or is there other programs you would recommend instead? I really appreciate all of your help!!


Last edited by needsomehelp on Mon Feb 08, 2010 9:41 pm; edited 1 time in total

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Re: Want to make sure trojan and all malware gone: BankerFox.a, Win32 nuquel.e, etc!

Post by needsomehelp on Mon Feb 08, 2010 9:17 pm

Another quick question...Why was Firefox the only app to work when I was infected? Thanks!!

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Re: Want to make sure trojan and all malware gone: BankerFox.a, Win32 nuquel.e, etc!

Post by Belahzur on Tue Feb 09, 2010 1:18 am

Not sure.

We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to [You must be registered and logged in to see this link.] and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

[You must be registered and logged in to see this link.]
A tutorial on using Spybot to remove spyware from your computer may be found [You must be registered and logged in to see this link.]. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
[You must be registered and logged in to see this link.]
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
[You must be registered and logged in to see this link.]

5) Finally, consider maintaining a firewall. Some good free firewalls are [You must be registered and logged in to see this link.], or
[You must be registered and logged in to see this link.]
A tutorial on understanding and using firewalls may be found [You must be registered and logged in to see this link.].

Please also read Tony Klein's excellent article: [You must be registered and logged in to see this link.]

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found [You must be registered and logged in to see this link.].

Hopefully this should take care of your problems! Good luck. Big Grin


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Re: Want to make sure trojan and all malware gone: BankerFox.a, Win32 nuquel.e, etc!

Post by needsomehelp on Tue Feb 09, 2010 1:33 am

Hi Belahzur! I'll set the restore point and follow all the other advice given above...I can't thank you enough! Thanks for your quick replies and computer knowledge and for volunteering to do what you do! God Bless you! Cheesy Grin (sparkly

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