antivirus soft infection

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antivirus soft infection

Post by hgaie on Mon Feb 01, 2010 9:06 pm

i have the antivirus soft problem. I ran malwarebytes and found lots of problems and was able to remove most but not all of them. I downloaded otl and am posting the logs.


OTL logfile created on: 2/1/2010 3:57:11 PM - Run 1
OTL by OldTimer - Version 3.1.27.1 Folder = C:\Users\SNOW\Downloads
Windows Vista Home Premium Edition Service Pack 1 (Version = 6.0.6001) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18882)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

894.00 Mb Total Physical Memory | 339.00 Mb Available Physical Memory | 38.00% Memory free
2.00 Gb Paging File | 2.00 Gb Available in Paging File | 80.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 225.21 Gb Total Space | 164.56 Gb Free Space | 73.07% Space Free | Partition Type: NTFS
Drive D: | 7.67 Gb Total Space | 0.88 Gb Free Space | 11.42% Space Free | Partition Type: NTFS
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: SNOW-PC
Current User Name: SNOW
Logged in as Administrator.

Current Boot Mode: SafeMode with Networking
Scan Mode: Current user
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard

========== Processes (SafeList) ==========

PRC - [2010/02/01 15:57:04 | 000,548,864 | ---- | M] (OldTimer Tools) -- C:\Users\SNOW\Downloads\OTL.exe
PRC - [2010/01/07 10:19:32 | 000,908,248 | ---- | M] (Mozilla Corporation) -- C:\Program Files\Mozilla Firefox\firefox.exe
PRC - [2008/10/29 01:29:41 | 002,927,104 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
PRC - [2008/01/18 22:33:40 | 000,202,240 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Windows Media Player\wmpnscfg.exe
PRC - [2006/10/27 18:23:04 | 000,347,432 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft Office\Office12\WINWORD.EXE


========== Modules (SafeList) ==========

MOD - [2010/02/01 15:57:04 | 000,548,864 | ---- | M] (OldTimer Tools) -- C:\Users\SNOW\Downloads\OTL.exe
MOD - [2008/01/18 22:26:36 | 001,684,480 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18000_none_5cdbaa5a083979cc\comctl32.dll


========== Win32 Services (SafeList) ==========

SRV - File not found [Auto | Stopped] -- -- (MyWebSearchService)
SRV - File not found [Auto | Stopped] -- -- (LiveUpdate Notice Ex)
SRV - File not found [Auto | Stopped] -- -- (CLTNetCnService)
SRV - [2009/08/28 07:55:08 | 000,297,752 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Stopped] -- C:\Program Files\AVG\AVG8\avgwdsvc.exe -- (avg8wd)
SRV - [2009/06/17 12:49:44 | 000,616,408 | ---- | M] () [Auto | Stopped] -- C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe -- (AntiSpywareService)
SRV - [2008/08/13 10:26:52 | 000,138,168 | ---- | M] (Google) [On_Demand | Stopped] -- C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe -- (gusvc)
SRV - [2008/05/22 20:49:00 | 000,118,784 | ---- | M] (NVIDIA Corporation) [Auto | Stopped] -- C:\Windows\System32\nvvsvc.exe -- (nvsvc)
SRV - [2008/01/18 22:38:26 | 000,272,952 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2007/11/28 19:51:10 | 000,583,048 | ---- | M] (Symantec Corporation) [Auto | Stopped] -- C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe -- (LiveUpdate Notice Service)
SRV - [2007/10/18 06:37:04 | 000,386,560 | ---- | M] (Conexant Systems, Inc.) [Auto | Stopped] -- C:\Windows\System32\drivers\XAudio.exe -- (XAudioService)
SRV - [2007/09/26 13:55:04 | 000,283,912 | ---- | M] (CA, Inc.) [Auto | Stopped] -- C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe -- (ITMRTSVC)
SRV - [2007/09/12 17:27:24 | 002,999,664 | ---- | M] (Symantec Corporation) [On_Demand | Stopped] -- C:\Program Files\Symantec\LiveUpdate\LuComServer_3_2.EXE -- (LiveUpdate)
SRV - [2007/09/12 17:27:24 | 000,554,352 | ---- | M] (Symantec Corporation) [Auto | Stopped] -- C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe -- (Automatic LiveUpdate Scheduler)
SRV - [2007/04/27 11:25:52 | 000,500,800 | ---- | M] (Apple Inc.) [On_Demand | Stopped] -- C:\Program Files\iPod\bin\iPodService.exe -- (iPod Service)
SRV - [2007/01/18 02:35:40 | 000,225,280 | ---- | M] (Hewlett-Packard Co.) [On_Demand | Stopped] -- C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqcxs08.dll -- (hpqcxs08)
SRV - [2007/01/18 02:35:40 | 000,131,072 | ---- | M] (Hewlett-Packard Co.) [Auto | Stopped] -- C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqddsvc.dll -- (hpqddsvc)
SRV - [2006/12/14 20:49:10 | 000,061,440 | ---- | M] (Hewlett-Packard Company) [Auto | Stopped] -- c:\Program Files\Common Files\LightScribe\LSSrvc.exe -- (LightScribeService)
SRV - [2006/11/02 07:35:29 | 000,013,312 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\ehome\ehstart.dll -- (ehstart)
SRV - [2006/11/01 22:18:32 | 000,887,544 | ---- | M] (Sonic Solutions) [On_Demand | Stopped] -- c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe -- (RoxMediaDB9)
SRV - [2006/11/01 14:58:02 | 000,078,752 | R--- | M] (MicroVision Development, Inc.) [On_Demand | Stopped] -- c:\Program Files\Common Files\SureThing Shared\stllssvr.exe -- (stllssvr)
SRV - [2006/10/26 22:49:34 | 000,441,136 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE -- (odserv)
SRV - [2006/10/26 17:03:08 | 000,145,184 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE -- (ose)
SRV - [2004/10/22 06:24:18 | 000,073,728 | ---- | M] (Macrovision Corporation) [On_Demand | Stopped] -- c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe -- (IDriverT)


========== Driver Services (SafeList) ==========

DRV - [2010/01/07 16:07:14 | 000,038,224 | ---- | M] (Malwarebytes Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\mbamswissarmy.sys -- (MBAMSwissArmy)
DRV - [2009/08/28 07:55:20 | 000,335,240 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Stopped] -- C:\Windows\System32\Drivers\avgldx86.sys -- (AvgLdx86)
DRV - [2009/08/28 07:55:20 | 000,027,784 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Stopped] -- C:\Windows\System32\Drivers\avgmfx86.sys -- (AvgMfx86)
DRV - [2009/08/04 08:48:20 | 002,744,800 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\RTKVHDA.sys -- (IntcAzAudAddService) Service for Realtek HD Audio (WDM)
DRV - [2009/05/28 08:30:55 | 000,108,552 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\Windows\System32\Drivers\avgtdix.sys -- (AvgTdiX)
DRV - [2008/08/01 18:51:14 | 001,052,704 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\nvmfdx32.sys -- (NVENETFD)
DRV - [2008/05/22 20:49:00 | 007,465,312 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\nvlddmkm.sys -- (nvlddmkm)
DRV - [2008/05/08 04:05:18 | 000,266,752 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\HSXHWBS2.sys -- (HSXHWBS2)
DRV - [2008/05/08 04:04:16 | 000,661,504 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\HSX_CNXT.sys -- (winachsf)
DRV - [2008/05/08 04:03:18 | 000,980,992 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\HSX_DP.sys -- (HSF_DP)
DRV - [2007/10/26 17:51:24 | 000,110,624 | ---- | M] (NVIDIA Corporation) [Kernel | Boot | Running] -- C:\Windows\system32\DRIVERS\nvstor32.sys -- (nvstor32)
DRV - [2007/10/18 06:36:54 | 000,008,704 | ---- | M] (Conexant Systems, Inc.) [Kernel | Auto | Stopped] -- C:\Windows\System32\drivers\XAudio.sys -- (XAudio)
DRV - [2006/11/02 04:51:45 | 000,900,712 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ql2300.sys -- (ql2300)
DRV - [2006/11/02 04:51:38 | 000,420,968 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\adp94xx.sys -- (adp94xx)
DRV - [2006/11/02 04:51:34 | 000,316,520 | ---- | M] (Emulex) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\elxstor.sys -- (elxstor)
DRV - [2006/11/02 04:51:32 | 000,297,576 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\adpahci.sys -- (adpahci)
DRV - [2006/11/02 04:51:25 | 000,235,112 | ---- | M] (ULi Electronics Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\uliahci.sys -- (uliahci)
DRV - [2006/11/02 04:51:25 | 000,232,040 | ---- | M] (Intel Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\iastorv.sys -- (iaStorV)
DRV - [2006/11/02 04:51:00 | 000,147,048 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\adpu320.sys -- (adpu320)
DRV - [2006/11/02 04:50:45 | 000,115,816 | ---- | M] (Promise Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ulsata2.sys -- (ulsata2)
DRV - [2006/11/02 04:50:41 | 000,112,232 | ---- | M] (VIA Technologies Inc.,Ltd) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\vsmraid.sys -- (vsmraid)
DRV - [2006/11/02 04:50:35 | 000,106,088 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ql40xx.sys -- (ql40xx)
DRV - [2006/11/02 04:50:35 | 000,098,408 | ---- | M] (Promise Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ulsata.sys -- (UlSata)
DRV - [2006/11/02 04:50:35 | 000,098,408 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\adpu160m.sys -- (adpu160m)
DRV - [2006/11/02 04:50:24 | 000,088,680 | ---- | M] (NVIDIA Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\nvraid.sys -- (nvraid)
DRV - [2006/11/02 04:50:19 | 000,045,160 | ---- | M] (IBM Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\nfrd960.sys -- (nfrd960)
DRV - [2006/11/02 04:50:17 | 000,041,576 | ---- | M] (Intel Corp./ICP vortex GmbH) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\iirsp.sys -- (iirsp)
DRV - [2006/11/02 04:50:16 | 000,071,784 | ---- | M] (Silicon Integrated Systems) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\sisraid4.sys -- (SiSRaid4)
DRV - [2006/11/02 04:50:13 | 000,040,040 | ---- | M] (NVIDIA Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\nvstor.sys -- (nvstor)
DRV - [2006/11/02 04:50:11 | 000,071,272 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\djsvs.sys -- (aic78xx)
DRV - [2006/11/02 04:50:10 | 000,067,688 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\arcsas.sys -- (arcsas)
DRV - [2006/11/02 04:50:10 | 000,065,640 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\lsi_scsi.sys -- (LSI_SCSI)
DRV - [2006/11/02 04:50:10 | 000,038,504 | ---- | M] (Silicon Integrated Systems Corp.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\sisraid2.sys -- (SiSRaid2)
DRV - [2006/11/02 04:50:10 | 000,037,480 | ---- | M] (Hewlett-Packard Company) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\hpcisss.sys -- (HpCISSs)
DRV - [2006/11/02 04:50:09 | 000,067,688 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\arc.sys -- (arc)
DRV - [2006/11/02 04:50:09 | 000,035,944 | ---- | M] (Integrated Technology Express, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\iteraid.sys -- (iteraid)
DRV - [2006/11/02 04:50:07 | 000,035,944 | ---- | M] (Integrated Technology Express, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\iteatapi.sys -- (iteatapi)
DRV - [2006/11/02 04:50:05 | 000,065,640 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\lsi_sas.sys -- (LSI_SAS)
DRV - [2006/11/02 04:50:05 | 000,035,944 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\symc8xx.sys -- (Symc8xx)
DRV - [2006/11/02 04:50:04 | 000,065,640 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\lsi_fc.sys -- (LSI_FC)
DRV - [2006/11/02 04:50:03 | 000,034,920 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\sym_u3.sys -- (Sym_u3)
DRV - [2006/11/02 04:49:59 | 000,033,384 | ---- | M] (LSI Logic Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\mraid35x.sys -- (Mraid35x)
DRV - [2006/11/02 04:49:56 | 000,031,848 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\sym_hi.sys -- (Sym_hi)
DRV - [2006/11/02 04:49:53 | 000,028,776 | ---- | M] (LSI Logic Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\megasas.sys -- (megasas)
DRV - [2006/11/02 04:49:30 | 000,017,512 | ---- | M] (VIA Technologies, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\viaide.sys -- (viaide)
DRV - [2006/11/02 04:49:28 | 000,016,488 | ---- | M] (CMD Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\cmdide.sys -- (cmdide)
DRV - [2006/11/02 04:49:20 | 000,014,952 | ---- | M] (Acer Laboratories Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\aliide.sys -- (aliide)
DRV - [2006/11/02 03:25:24 | 000,071,808 | ---- | M] (Brother Industries Ltd.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\brserid.sys -- (Brserid) Brother MFC Serial Port Interface Driver (WDM)
DRV - [2006/11/02 03:24:47 | 000,011,904 | ---- | M] (Brother Industries Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\drivers\brusbser.sys -- (BrUsbSer)
DRV - [2006/11/02 03:24:46 | 000,005,248 | ---- | M] (Brother Industries, Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\drivers\brfiltup.sys -- (BrFiltUp)
DRV - [2006/11/02 03:24:45 | 000,013,568 | ---- | M] (Brother Industries, Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\drivers\brfiltlo.sys -- (BrFiltLo)
DRV - [2006/11/02 03:24:44 | 000,062,336 | ---- | M] (Brother Industries Ltd.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\brserwdm.sys -- (BrSerWdm)
DRV - [2006/11/02 03:24:44 | 000,012,160 | ---- | M] (Brother Industries Ltd.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\brusbmdm.sys -- (BrUsbMdm)
DRV - [2006/11/02 02:36:50 | 000,020,608 | ---- | M] (N-trig Innovative Technologies) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ntrigdigi.sys -- (ntrigdigi)
DRV - [2006/11/02 02:30:54 | 000,117,760 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\E1G60I32.sys -- (E1G60) Intel(R)
DRV - [2006/11/02 01:37:21 | 000,020,480 | ---- | M] (Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K.) [Kernel | Auto | Stopped] -- C:\Windows\System32\drivers\secdrv.sys -- (secdrv)
DRV - [2006/09/19 14:44:04 | 000,015,664 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV - [2006/07/24 06:00:00 | 000,036,528 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\Windows\System32\Drivers\PxHelp20.sys -- (PxHelp20)
DRV - [2006/06/19 09:26:58 | 000,012,672 | ---- | M] (Conexant) [Kernel | Auto | Stopped] -- C:\Windows\System32\drivers\mdmxsdk.sys -- (mdmxsdk)
DRV - [2005/12/12 11:27:00 | 000,019,072 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\PS2.sys -- (Ps2)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = [You must be registered and logged in to see this link.]

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" =
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:5555

========== FireFox ==========

FF - prefs.js..browser.search.defaultenginename: "Yahoo! Search"
FF - prefs.js..browser.search.selectedEngine: "Yahoo! Search"
FF - prefs.js..browser.startup.homepage: "http://www.comcast.net/home.html"
FF - prefs.js..extensions.enabledItems: {3f963a5b-e555-4543-90e2-c3908898db71}:8.5.0.429
FF - prefs.js..extensions.enabledItems: avg@igeared:3.011.025.005
FF - prefs.js..extensions.enabledItems: {4E77EDAD-9566-4089-88D1-C81498CEE770}:3.0
FF - prefs.js..extensions.enabledItems: [You must be registered and logged in to see this link.]:7
FF - prefs.js..extensions.enabledItems: [You must be registered and logged in to see this link.]:1.0
FF - prefs.js..extensions.enabledItems: {6C4BAFB6-2AC2-4405-A98D-546B55B3AE92}:1.8.48
FF - prefs.js..keyword.URL: "http://us.yhs.search.yahoo.com/avg/search?fr=yhs-avg&type=yahoo_avg_hs2-tb-web_us&p="


FF - HKLM\software\mozilla\Firefox\Extensions\\{3f963a5b-e555-4543-90e2-c3908898db71}: C:\Program Files\AVG\AVG8\Firefox [2009/12/22 09:10:42 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Firefox\Extensions\\avg@igeared: C:\Program Files\AVG\AVG8\Toolbar\Firefox\avg@igeared [2009/12/30 11:26:39 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.5.7\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2010/01/07 10:19:39 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.5.7\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2010/01/07 10:19:39 | 000,000,000 | ---D | M]

[2009/04/09 08:49:53 | 000,000,000 | ---D | M] -- C:\Users\SNOW\AppData\Roaming\Mozilla\Extensions
[2010/02/01 09:42:30 | 000,000,000 | ---D | M] -- C:\Users\SNOW\AppData\Roaming\Mozilla\Firefox\Profiles\bj35nuao.default\extensions
[2010/01/20 15:21:32 | 000,000,000 | ---D | M] (Comcast Toolbar) -- C:\Users\SNOW\AppData\Roaming\Mozilla\Firefox\Profiles\bj35nuao.default\extensions\{4E77EDAD-9566-4089-88D1-C81498CEE770}
[2009/09/21 08:57:52 | 000,000,000 | ---D | M] (Yahoo! Toolbar) -- C:\Users\SNOW\AppData\Roaming\Mozilla\Firefox\Profiles\bj35nuao.default\extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}
[2009/04/14 13:06:02 | 000,000,000 | ---D | M] (No name found) -- C:\Users\SNOW\AppData\Roaming\Mozilla\Firefox\Profiles\bj35nuao.default\extensions\{6C4BAFB6-2AC2-4405-A98D-546B55B3AE92}
[2009/04/13 14:22:32 | 000,000,000 | ---D | M] (Orange Cool) -- C:\Users\SNOW\AppData\Roaming\Mozilla\Firefox\Profiles\bj35nuao.default\extensions\{a91b0b50-d4f9-11dd-ad8b-0800200c9a66}
[2009/04/14 14:20:19 | 000,000,000 | ---D | M] (FOXSCAPE) -- C:\Users\SNOW\AppData\Roaming\Mozilla\Firefox\Profiles\bj35nuao.default\extensions\{da7f40f0-8675-11db-b606-0800200c9a66}
[2009/04/14 14:00:18 | 000,000,000 | ---D | M] -- C:\Users\SNOW\AppData\Roaming\Mozilla\Firefox\Profiles\bj35nuao.default\extensions\personas@christopher.beard
[2009/09/10 13:27:23 | 000,000,000 | ---D | M] -- C:\Program Files\Mozilla Firefox\extensions
[2008/08/12 07:53:33 | 000,024,684 | ---- | M] (MyWebSearch.com) -- C:\Program Files\Mozilla Firefox\plugins\NPMyWebS.dll
[2008/12/01 11:50:26 | 000,004,946 | ---- | M] () -- C:\Program Files\Mozilla Firefox\searchplugins\comcast.xml

O1 HOSTS File: ([2006/09/18 16:41:30 | 000,000,761 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (Yahoo! Toolbar Helper) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (Comcast Toolbar) - {79CEEA4E-C231-4614-9E3B-53B2A02F39B7} - C:\Program Files\comcasttb\comcastdx.dll ()
O2 - BHO: (AVG Security Toolbar BHO) - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll ()
O2 - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\Program Files\Google\GoogleToolbar2.dll (Google Inc.)
O2 - BHO: (Java(tm) Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll (Sun Microsystems, Inc.)
O3 - HKLM\..\Toolbar: (&Google) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\Program Files\Google\GoogleToolbar2.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (Comcast Toolbar) - {79CEEA4E-C231-4614-9E3B-53B2A02F39B7} - C:\Program Files\comcasttb\comcastdx.dll ()
O3 - HKLM\..\Toolbar: (AVG Security Toolbar) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll ()
O3 - HKLM\..\Toolbar: (Yahoo! Toolbar) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (&Google) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\Program Files\Google\GoogleToolbar2.dll (Google Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (AVG Security Toolbar) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll ()
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [AVG8_TRAY] C:\Program Files\AVG\AVG8\avgtray.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\hpwuSchd2.exe (Hewlett-Packard Co.)
O4 - HKLM..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe (Hewlett-Packard Company)
O4 - HKLM..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe (Apple Inc.)
O4 - HKLM..\Run: [KBD] C:\hp\KBD\KbdStub.exe ()
O4 - HKLM..\Run: [Malwarebytes Anti-Malware (reboot)] C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe (Malwarebytes Corporation)
O4 - HKLM..\Run: [NvCplDaemon] C:\Windows\System32\NvCpl.DLL (NVIDIA Corporation)
O4 - HKLM..\Run: [NvMediaCenter] C:\Windows\System32\NvMcTray.DLL (NVIDIA Corporation)
O4 - HKLM..\Run: [OsdMaestro] C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe (OsdMaestro)
O4 - HKLM..\Run: [QuickTime Task] C:\Program Files\QuickTime\qttask.exe (Apple Inc.)
O4 - HKLM..\Run: [RtHDVCpl] C:\Windows\RtHDVCpl.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre6\bin\jusched.exe (Sun Microsystems, Inc.)
O4 - HKLM..\Run: [Symantec PIF AlertEng] C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe (Symantec Corporation)
O4 - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O4 - HKCU..\Run: [ComcastAntispyClient] C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntispy.exe ()
O4 - HKCU..\Run: [pkxnnkhx] C:\Users\SNOW\AppData\Local\tuxoyy\cqcjsftav.exe ()
O4 - HKCU..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe (Google Inc.)
O4 - HKCU..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe (Adobe Systems Incorporated)
O4 - HKCU..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\wmpnscfg.exe (Microsoft Corporation)
O4 - HKLM..\RunOnce: [Launcher] C:\Windows\SMINST\Launcher.exe (soft thinks)
O4 - HKLM..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe (Malwarebytes Corporation)
O4 - Startup: C:\Users\SNOW\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (Microsoft Corporation)
O8 - Extra context menu item: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office\Office12\EXCEL.EXE (Microsoft Corporation)
O9 - Extra Button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office12\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office12\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra Button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\Program Files\Microsoft Office\Office12\REFIEBAR.DLL (Microsoft Corporation)
O13 - gopher Prefix: missing
O16 - DPF: {87BE3784-6977-4E84-AA08-55A96B9CEAC5} [You must be registered and logged in to see this link.] (Bl_camera Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} [You must be registered and logged in to see this link.] (Java Plug-in 1.6.0_15)
O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} [You must be registered and logged in to see this link.] (Reg Error: Key error.)
O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} [You must be registered and logged in to see this link.] (LinkSys Content Update)
O16 - DPF: {CAFEEFAC-0014-0002-0009-ABCDEFFEDCBA} [You must be registered and logged in to see this link.] (Java Plug-in 1.4.2_09)
O16 - DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} [You must be registered and logged in to see this link.] (Java Plug-in 1.6.0_04)
O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} [You must be registered and logged in to see this link.] (Java Plug-in 1.6.0_07)
O16 - DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} [You must be registered and logged in to see this link.] (Java Plug-in 1.6.0_15)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} [You must be registered and logged in to see this link.] (Java Plug-in 1.6.0_15)
O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} Reg Error: Key error. (Reg Error: Key error.)
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} [You must be registered and logged in to see this link.] (GpcContainer Class)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 68.87.77.134 68.87.72.134
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll (AVG Technologies CZ, s.r.o.)
O18 - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - C:\Program Files\Common Files\microsoft shared\Help\hxds.dll (Microsoft Corporation)
O18 - Protocol\Filter\text/xml {807563E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\microsoft shared\OFFICE12\MSOXMLMF.DLL (Microsoft Corporation)
O20 - AppInit_DLLs: (avgrsstx.dll) - C:\Windows\System32\avgrsstx.dll (AVG Technologies CZ, s.r.o.)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\Users\SNOW\Pictures\desktopcollection.jpg
O24 - Desktop BackupWallPaper: C:\Users\SNOW\Pictures\desktopcollection.jpg
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2007/02/21 10:31:30 | 000,000,074 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O33 - MountPoints2\{8e01cd49-77c9-11dc-b4a4-001a928693ac}\Shell\AutoRun\command - "" = G:\setupSNK.exe -- File not found
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - comfile [open] -- "%1" %*
O35 - exefile [open] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2010/02/01 15:36:12 | 000,000,000 | ---D | C] -- C:\Users\SNOW\AppData\Roaming\Malwarebytes
[2010/02/01 15:36:09 | 000,038,224 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\System32\drivers\mbamswissarmy.sys
[2010/02/01 15:36:08 | 000,019,160 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\System32\drivers\mbam.sys
[2010/02/01 15:36:08 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware
[2010/02/01 15:36:08 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2010/02/01 14:39:58 | 000,000,000 | ---D | C] -- C:\Users\SNOW\AppData\Local\tuxoyy
[2010/01/22 05:21:06 | 001,469,440 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\inetcpl.cpl
[2010/01/22 05:21:06 | 000,594,432 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\msfeeds.dll
[2010/01/22 05:21:06 | 000,387,584 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\iedkcs32.dll
[2010/01/22 05:21:05 | 001,638,912 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\mshtml.tlb
[2010/01/22 05:21:05 | 000,184,320 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\iepeers.dll
[2010/01/22 05:21:05 | 000,173,056 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\ie4uinit.exe
[2010/01/22 05:21:05 | 000,164,352 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\ieui.dll
[2010/01/22 05:21:05 | 000,133,632 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\ieUnatt.exe
[2010/01/22 05:21:05 | 000,109,056 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\iesysprep.dll
[2010/01/22 05:21:05 | 000,071,680 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\iesetup.dll
[2010/01/22 05:21:05 | 000,055,808 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\iernonce.dll
[2010/01/22 05:21:05 | 000,055,296 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\msfeedsbs.dll
[2010/01/22 05:21:05 | 000,025,600 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\jsproxy.dll
[2010/01/22 05:21:05 | 000,013,312 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\msfeedssync.exe
[2010/01/12 17:59:23 | 000,156,672 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\t2embed.dll
[2010/01/12 17:59:23 | 000,072,704 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\fontsub.dll
[2010/01/07 10:18:47 | 000,000,000 | ---D | C] -- C:\Users\SNOW\AppData\Roaming\CallingID
[2010/01/07 10:18:28 | 000,000,000 | ---D | C] -- C:\Program Files\CA
[2010/01/07 10:18:26 | 000,000,000 | ---D | C] -- C:\Windows\Downloaded Installations
[2010/01/07 10:17:52 | 000,000,000 | ---D | C] -- C:\Program Files\comcasttb
[2 C:\Windows\System32\*.tmp files -> C:\Windows\System32\*.tmp -> ]
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2010/02/01 15:57:28 | 003,145,728 | -HS- | M] () -- C:\Users\SNOW\NTUSER.DAT
[2010/02/01 15:36:11 | 000,000,820 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk
[2010/02/01 15:34:27 | 000,690,960 | ---- | M] () -- C:\Windows\System32\PerfStringBackup.INI
[2010/02/01 15:34:27 | 000,594,698 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2010/02/01 15:34:27 | 000,100,766 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2010/02/01 15:30:02 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2010/02/01 15:13:03 | 000,524,288 | -HS- | M] () -- C:\Users\SNOW\NTUSER.DAT{3a539871-6a70-11db-887c-d362bd253390}.TMContainer00000000000000000001.regtrans-ms
[2010/02/01 15:13:03 | 000,065,536 | -HS- | M] () -- C:\Users\SNOW\NTUSER.DAT{3a539871-6a70-11db-887c-d362bd253390}.TM.blf
[2010/02/01 15:12:51 | 000,003,568 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2010/02/01 15:12:51 | 000,003,568 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2010/02/01 15:12:41 | 000,000,006 | -H-- | M] () -- C:\Windows\tasks\SA.DAT
[2010/02/01 15:12:21 | 003,481,557 | -H-- | M] () -- C:\Users\SNOW\AppData\Local\IconCache.db
[2010/02/01 15:10:00 | 000,000,416 | -H-- | M] () -- C:\Windows\tasks\User_Feed_Synchronization-{E6C1560E-1396-4130-A03D-740604C1FA11}.job
[2010/02/01 14:44:52 | 000,011,690 | ---- | M] () -- C:\Users\SNOW\Documents\FINANCIAL MEMO Wanda November.docx
[2010/02/01 14:35:45 | 000,011,553 | ---- | M] () -- C:\Users\SNOW\Documents\FINANCIAL MEMO Rex November.docx
[2010/02/01 14:33:14 | 000,011,711 | ---- | M] () -- C:\Users\SNOW\Documents\FINANCIAL MEMO Michigan November.docx
[2010/02/01 14:24:09 | 000,011,765 | ---- | M] () -- C:\Users\SNOW\Documents\FINANCIAL MEMO Walker November.docx
[2010/02/01 14:16:09 | 000,011,865 | ---- | M] () -- C:\Users\SNOW\Documents\FINANCIAL MEMO Shaffer November.docx
[2010/02/01 14:02:15 | 000,011,622 | ---- | M] () -- C:\Users\SNOW\Documents\FINANCIAL MEMO WF November.docx
[2010/02/01 13:58:41 | 000,011,416 | ---- | M] () -- C:\Users\SNOW\Documents\FINANCIAL MEMO Lilac November.docx
[2010/02/01 08:06:34 | 054,945,509 | ---- | M] () -- C:\Windows\System32\drivers\Avg\incavi.avm
[2010/01/29 08:30:59 | 000,029,184 | ---- | M] () -- C:\Users\SNOW\Documents\Copy of PETTY CASH REQUEST FORM.xls
[2010/01/28 09:35:59 | 000,428,845 | ---- | M] () -- C:\Users\SNOW\Desktop\2010-01-28-09-35-44.pdf
[2010/01/27 10:56:11 | 000,034,304 | ---- | M] () -- C:\Users\SNOW\Documents\Copy of SSA timesheet feb 4.xls
[2010/01/25 14:14:50 | 000,048,654 | ---- | M] () -- C:\Users\SNOW\Desktop\smaller hga logo.bmp
[2010/01/25 14:13:55 | 000,011,174 | ---- | M] () -- C:\Users\SNOW\Documents\personal performance evaluation summary and goal sheet[1].docx
[2010/01/25 14:13:05 | 000,032,256 | ---- | M] () -- C:\Users\SNOW\Documents\PERSONAL PERFORMANCE EVALUATION Cover.doc
[2010/01/25 10:10:41 | 000,010,683 | ---- | M] () -- C:\Users\SNOW\Documents\M.G. Cobra cancellation.docx
[2010/01/22 15:17:25 | 000,019,376 | ---- | M] () -- C:\Users\SNOW\Documents\HEALTH AND SAFETY COMMITTEE MEETING.docx
[2010/01/21 15:27:14 | 000,243,200 | ---- | M] () -- C:\Users\SNOW\Desktop\countryside contract.doc
[2010/01/20 15:59:11 | 000,010,597 | ---- | M] () -- C:\Users\SNOW\Documents\hga LIST.docx
[2010/01/20 08:31:40 | 000,012,788 | ---- | M] () -- C:\Users\SNOW\Documents\HGA Supervisor HR quiz.docx
[2010/01/19 18:15:36 | 000,142,495 | ---- | M] () -- C:\Windows\System32\drivers\Avg\microavi.avg
[2010/01/14 11:12:06 | 000,181,120 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\MpSigStub.exe
[2010/01/13 13:35:16 | 000,011,247 | ---- | M] () -- C:\Users\SNOW\Documents\MEMO A. Rietman Unemployment.docx
[2010/01/12 11:23:29 | 000,034,304 | ---- | M] () -- C:\Users\SNOW\Documents\Copy of SSA timesheet Jan 21.xls
[2010/01/07 16:07:14 | 000,038,224 | ---- | M] (Malwarebytes Corporation) -- C:\Windows\System32\drivers\mbamswissarmy.sys
[2010/01/07 16:07:04 | 000,019,160 | ---- | M] (Malwarebytes Corporation) -- C:\Windows\System32\drivers\mbam.sys
[2010/01/07 11:29:47 | 000,011,771 | ---- | M] () -- C:\Users\SNOW\Desktop\EMPLOYEE COBRA NOTIFICATION.docx
[2010/01/07 11:14:38 | 000,011,133 | ---- | M] () -- C:\Users\SNOW\Documents\MEMO cobra options.docx
[2010/01/05 16:09:45 | 000,012,427 | ---- | M] () -- C:\Users\SNOW\Documents\FINANCIAL MEMO Virginias November.docx
[2010/01/05 15:35:57 | 000,011,484 | ---- | M] () -- C:\Users\SNOW\Documents\FINANCIAL MEMO Countryside November.docx
[2010/01/05 15:18:51 | 000,011,768 | ---- | M] () -- C:\Users\SNOW\Documents\FINANCIAL MEMO OCEANA November.docx
[2 C:\Windows\System32\*.tmp files -> C:\Windows\System32\*.tmp -> ]
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files Created - No Company Name ==========

[2010/02/01 15:36:11 | 000,000,820 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk
[2010/01/29 08:30:56 | 000,029,184 | ---- | C] () -- C:\Users\SNOW\Documents\Copy of PETTY CASH REQUEST FORM.xls
[2010/01/28 09:35:51 | 000,428,845 | ---- | C] () -- C:\Users\SNOW\Desktop\2010-01-28-09-35-44.pdf
[2010/01/27 10:56:11 | 000,034,304 | ---- | C] () -- C:\Users\SNOW\Documents\Copy of SSA timesheet feb 4.xls
[2010/01/25 14:14:43 | 000,048,654 | ---- | C] () -- C:\Users\SNOW\Desktop\smaller hga logo.bmp
[2010/01/25 14:13:43 | 000,011,174 | ---- | C] () -- C:\Users\SNOW\Documents\personal performance evaluation summary and goal sheet[1].docx
[2010/01/25 14:13:00 | 000,032,256 | ---- | C] () -- C:\Users\SNOW\Documents\PERSONAL PERFORMANCE EVALUATION Cover.doc
[2010/01/25 10:10:40 | 000,010,683 | ---- | C] () -- C:\Users\SNOW\Documents\M.G. Cobra cancellation.docx
[2010/01/21 15:27:11 | 000,243,200 | ---- | C] () -- C:\Users\SNOW\Desktop\countryside contract.doc
[2010/01/20 15:59:09 | 000,010,597 | ---- | C] () -- C:\Users\SNOW\Documents\hga LIST.docx
[2010/01/19 15:55:42 | 000,012,788 | ---- | C] () -- C:\Users\SNOW\Documents\HGA Supervisor HR quiz.docx
[2010/01/13 13:35:14 | 000,011,247 | ---- | C] () -- C:\Users\SNOW\Documents\MEMO A. Rietman Unemployment.docx
[2010/01/12 11:23:29 | 000,034,304 | ---- | C] () -- C:\Users\SNOW\Documents\Copy of SSA timesheet Jan 21.xls
[2010/01/07 11:29:46 | 000,011,771 | ---- | C] () -- C:\Users\SNOW\Desktop\EMPLOYEE COBRA NOTIFICATION.docx
[2010/01/05 16:09:44 | 000,012,427 | ---- | C] () -- C:\Users\SNOW\Documents\FINANCIAL MEMO Virginias November.docx
[2010/01/05 15:35:57 | 000,011,484 | ---- | C] () -- C:\Users\SNOW\Documents\FINANCIAL MEMO Countryside November.docx
[2010/01/05 15:33:59 | 000,011,690 | ---- | C] () -- C:\Users\SNOW\Documents\FINANCIAL MEMO Wanda November.docx
[2010/01/05 15:29:12 | 000,011,553 | ---- | C] () -- C:\Users\SNOW\Documents\FINANCIAL MEMO Rex November.docx
[2010/01/05 15:18:51 | 000,011,768 | ---- | C] () -- C:\Users\SNOW\Documents\FINANCIAL MEMO OCEANA November.docx
[2010/01/05 15:16:59 | 000,011,711 | ---- | C] () -- C:\Users\SNOW\Documents\FINANCIAL MEMO Michigan November.docx
[2010/01/05 15:13:53 | 000,011,765 | ---- | C] () -- C:\Users\SNOW\Documents\FINANCIAL MEMO Walker November.docx
[2010/01/05 15:09:51 | 000,011,865 | ---- | C] () -- C:\Users\SNOW\Documents\FINANCIAL MEMO Shaffer November.docx
[2010/01/05 15:03:28 | 000,011,622 | ---- | C] () -- C:\Users\SNOW\Documents\FINANCIAL MEMO WF November.docx
[2010/01/05 14:56:17 | 000,011,416 | ---- | C] () -- C:\Users\SNOW\Documents\FINANCIAL MEMO Lilac November.docx
[2009/05/28 08:15:04 | 000,008,498 | ---- | C] () -- C:\ProgramData\LUUnInstall.LiveUpdate
[2007/05/03 15:03:40 | 000,001,327 | ---- | C] () -- C:\ProgramData\hpzinstall.log
[2007/04/25 08:56:21 | 000,018,432 | ---- | C] () -- C:\Users\SNOW\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2007/04/18 15:09:53 | 000,327,680 | ---- | C] () -- C:\Windows\System32\psctsnmp.dll
[2007/04/18 14:17:26 | 000,001,122 | ---- | C] () -- C:\Users\SNOW\AppData\Roaming\wklnhst.dat
[2007/02/21 10:12:40 | 000,327,680 | ---- | C] () -- C:\Windows\System32\pythoncom24.dll
[2007/02/21 10:12:40 | 000,102,400 | ---- | C] () -- C:\Windows\System32\pywintypes24.dll
[2007/01/10 06:56:34 | 000,000,000 | ---- | C] () -- C:\Windows\System32\px.ini
[2006/11/02 07:35:32 | 000,005,632 | ---- | C] () -- C:\Windows\System32\sysprepMCE.dll
[2006/11/02 02:40:29 | 000,013,750 | ---- | C] () -- C:\Windows\System32\pacerprf.ini
[2006/08/11 02:00:40 | 000,520,192 | ---- | C] () -- C:\Windows\System32\CddbPlaylist2Roxio.dll
[2006/08/11 02:00:40 | 000,204,800 | ---- | C] () -- C:\Windows\System32\CddbFileTaggerRoxio.dll
[2004/09/16 15:24:26 | 003,375,104 | ---- | C] () -- C:\Windows\System32\qt-mt331.dll
< End of report >

hgaie
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Posts Posts : 26
Joined Joined : 2010-01-28
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Re: antivirus soft infection

Post by hgaie on Mon Feb 01, 2010 9:07 pm

here is the extras
OTL Extras logfile created on: 2/1/2010 3:57:11 PM - Run 1
OTL by OldTimer - Version 3.1.27.1 Folder = C:\Users\SNOW\Downloads
Windows Vista Home Premium Edition Service Pack 1 (Version = 6.0.6001) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18882)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

894.00 Mb Total Physical Memory | 339.00 Mb Available Physical Memory | 38.00% Memory free
2.00 Gb Paging File | 2.00 Gb Available in Paging File | 80.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 225.21 Gb Total Space | 164.56 Gb Free Space | 73.07% Space Free | Partition Type: NTFS
Drive D: | 7.67 Gb Total Space | 0.88 Gb Free Space | 11.42% Space Free | Partition Type: NTFS
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: SNOW-PC
Current User Name: SNOW
Logged in as Administrator.

Current Boot Mode: SafeMode with Networking
Scan Mode: Current user
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.cpl [@ = cplfile] -- C:\Windows\System32\control.exe (Microsoft Corporation)
.hlp [@ = hlpfile] -- C:\Windows\winhlp32.exe (Microsoft Corporation)
.html [@ = htmlfile] -- C:\Program Files\Internet Explorer\IEXPLORE.EXE (Microsoft Corporation)

[HKEY_CURRENT_USER\SOFTWARE\Classes\]
.html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
htmlfile [edit] -- "C:\Program Files\Microsoft Office\Office12\msohtmed.exe" %1 (Microsoft Corporation)
htmlfile [open] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" -nohome (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" -nohome (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" -nohome (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [OneNote.Open] -- C:\PROGRA~1\MICROS~3\Office12\ONENOTE.EXE "%L" (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 0
"UacDisableNotify" = 1
"InternetSettingsDisableNotify" = 1
"AutoUpdateDisableNotify" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
"VistaSp1" = Reg Error: Unknown registry data type -- File not found

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" = C:\Program Files\EarthLink TotalAccess\TaskPanl.exe:*:Enabled:Earthlink -- (EarthLink, Inc.)


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{42CCDE44-E19F-4E77-B9E3-4B4AAA4D697F}" = lport=6004 | protocol=17 | dir=in | app=c:\program files\microsoft office\office12\outlook.exe |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{1163C984-E044-4290-BCDB-622B1EFFFA0A}" = protocol=6 | dir=in | app=c:\program files\earthlink totalaccess\taskpanl.exe |
"{12D89FC4-94A6-49FF-BE87-47560F94C55F}" = protocol=17 | dir=in | app=c:\program files\itunes\itunes.exe |
"{14CB6064-09B7-4C94-BC14-FD80F9AEC6EC}" = protocol=17 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"{25999DBB-F40D-45C0-90FF-88E031EB9AE3}" = dir=in | app=c:\program files\avg\avg8\avgnsx.exe |
"{3407C031-93A5-4DF4-81A2-2E7F529B0098}" = protocol=6 | dir=in | app=c:\program files\itunes\itunes.exe |
"{3D84C913-C3D2-4EBB-8E01-1CEB01E78ECD}" = protocol=6 | dir=in | app=c:\program files\earthlink totalaccess\taskpanl.exe |
"{511197A1-CCC8-4FE0-A2C6-6ADFDD11D4A5}" = protocol=6 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"{57B90331-41D3-412E-9260-515AB7C092BB}" = protocol=6 | dir=in | app=c:\program files\limewire\limewire.exe |
"{5F78F3FB-B0D0-4300-B16E-977147429FA0}" = protocol=17 | dir=in | app=c:\program files\limewire\limewire.exe |
"{6E50DE52-2235-41D6-84D9-A304F2D95E2F}" = protocol=17 | dir=in | app=c:\program files\earthlink totalaccess\taskpanl.exe |
"{7B526377-79B5-45B9-81E7-6B6313C02FD3}" = protocol=17 | dir=in | app=c:\program files\earthlink totalaccess\taskpanl.exe |
"{7DA2F5B5-C8A0-4020-99BE-43B669928073}" = protocol=6 | dir=in | app=c:\program files\itunes\itunes.exe |
"{7E237198-49F9-411C-A6F3-7E7392BD0270}" = protocol=17 | dir=in | app=c:\program files\itunes\itunes.exe |
"{87F7FBAE-7228-4705-B098-A9F0D89627EA}" = protocol=17 | dir=in | app=c:\program files\hp connections\6811507\program\hp connections.exe |
"{895622B5-5033-43D0-BBB8-D831C78BE556}" = protocol=6 | dir=in | app=c:\program files\hp connections\6811507\program\hp connections.exe |
"{90CD1D60-72C5-4B85-BC02-3A4DBBAF26EB}" = protocol=6 | dir=in | app=c:\program files\earthlink totalaccess\taskpanl.exe |
"{9E2E7775-48DA-4BC7-97F2-B55BCBDFD605}" = protocol=6 | dir=in | app=c:\program files\hp connections\6811507\program\hp connections.exe |
"{A5006B96-905D-476A-AFCD-08B4D4C225DF}" = protocol=17 | dir=in | app=c:\program files\hp connections\6811507\program\hp connections.exe |
"{E11CD15F-A847-48A7-B8B4-F755C2B873AA}" = protocol=6 | dir=in | app=c:\program files\hp connections\6811507\program\hp connections.exe |
"{E6E997A6-416D-40F9-B7FB-1BC0E180B0B4}" = protocol=17 | dir=in | app=c:\program files\earthlink totalaccess\taskpanl.exe |
"{F61C3737-1B24-48B0-A13C-E24DB14C4A2D}" = dir=in | app=c:\program files\avg\avg8\avgupd.exe |
"{F92B9CE4-751E-4FBC-BED9-83E0EEEBE5FF}" = dir=in | app=c:\program files\hp connections\6811507\program\hp connections |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{0394CDC8-FABD-4ed8-B104-03393876DFDF}" = Roxio Creator Tools
"{08094E03-AFE4-4853-9D31-6D0743DF5328}" = QuickTime
"{0D397393-9B50-4c52-84D5-77E344289F87}" = Roxio Creator Data
"{11F93B4B-48F0-4A4E-AE77-DFA96A99664B}" = Roxio Creator EasyArchive
"{179C56A4-F57F-4561-8BBF-F911D26EB435}" = WebReg
"{18D10072035C4515918F7E37EAFAACFC}" = AutoUpdate
"{190C7419-C254-408e-81F8-BE11FCD72A1F}" = dj_sf_software
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{26A24AE4-039D-4CA4-87B4-2F83216012FF}" = Java(TM) 6 Update 15
"{2DFF31F9-7893-4922-AF66-C9A1EB4EBB31}" = Rhapsody Player Engine
"{3248F0A8-6813-11D6-A77B-00B0D0160040}" = Java(TM) 6 Update 4
"{3248F0A8-6813-11D6-A77B-00B0D0160070}" = Java(TM) 6 Update 7
"{3592F5CB-B524-43AA-92F2-2377268199CC}" = iTunes
"{362F8AC6-4EA5-C5AC-ED7E-1F49F0EE20D5}" = TweetDeck
"{40F7AED3-0C7D-4582-99F6-484A515C73F2}" = HP Easy Setup - Frontend
"{4FC19392-E4A5-4CCB-B45A-AB7E8126D3C9}" = Microsoft Easy Assist
"{55979C41-7D6A-49CC-B591-64AC1BBE2C8B}" = HP Picasso Media Center Add-In
"{56364334-9530-11D2-BFFC-00C04FA329AA}" = Microsoft Works 2000
"{58535A90-1788-44f5-80BB-CFF62D9CE6D5}" = HP Deskjet 8.0 Software
"{619CDD8A-14B6-43a1-AB6C-0F4EE48CE048}" = Roxio Creator Copy
"{65DA2EC9-0642-47E9-AAE2-B5267AA14D75}" = Activation Assistant for the 2007 Microsoft Office suites
"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler 3
"{66E6CE0C-5A1E-430C-B40A-0C90FF1804A8}" = eSupportQFolder
"{67D3F1A0-A1F2-49b7-B9EE-011277B170CD}" = HPProductAssistant
"{6D52C408-B09A-4520-9B18-475B81D393F1}" = Microsoft Works
"{6F5E2F4A-377D-4700-B0E3-8F7F7507EA15}" = CustomerResearchQFolder
"{7148F0A8-6813-11D6-A77B-00B0D0142090}" = Java 2 Runtime Environment, SE v1.4.2_09
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{75E71ADD-042C-4F30-BFAC-A9EC42351313}" = Python 2.4.3
"{77CA976C-403C-47E2-940B-733ECAB6F62B}" = muvee autoProducer 5.0
"{7B63B2922B174135AFC0E1377DD81EC2}" = DivX
"{83FFCFC7-88C6-41c6-8752-958A45325C82}" = Roxio Creator Audio
"{90120000-0011-0000-0000-0000000FF1CE}" = Microsoft Office Professional Plus 2007
"{90120000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2007
"{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-0044-0409-0000-0000000FF1CE}" = Microsoft Office InfoPath MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2007
"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
"{95C2FBF3-4462-41E3-89DC-0F784387BD53}" = Family Lawyer 2004
"{95D08F4E-DFC2-4ce3-ACB7-8C8E206217E9}" = MarketResearch
"{978C25EE-5777-46e4-8988-732C297CBDBD}" = Status
"{9DBA770F-BF73-4D39-B1DF-6035D95268FC}" = HP Customer Feedback
"{9E266E6A-3A1E-11D3-A3E4-00C04F7989D8}" = Microsoft Home Publishing 2000
"{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR
"{A36CD345-625C-4d6c-B3E2-76E1248CB451}" = SolutionCenter
"{A87B11AC-4344-4E5D-8B12-8F471A87DAD9}" = LightScribe 1.4.136.1
"{AB5D51AE-EBC3-438D-872C-705C7C2084B0}" = DeviceManagementQFolder
"{AB5E289E-76BF-4251-9F3F-9B763F681AE0}" = HP Customer Experience Enhancements
"{AC76BA86-7AD7-1033-7B44-A70800000002}" = Adobe Reader 7.0.8
"{B74F042E-E1B9-4A5B-8D46-387BB172F0A4}" = Apple Software Update
"{BE77A81F-B315-4666-9BF3-AE70C0ADB057}" = BufferChm
"{C716522C-3731-4667-8579-40B098294500}" = Toolbox
"{C7E154EF-D5EC-4da4-9D00-43B85967B120}" = dj_sf_ProductContext
"{C8B0680B-CDAE-4809-9F91-387B6DE00F7C}" = Roxio Creator Basic v9
"{CBFEEA43-2B94-44AF-8325-B413E62D2A5D}" = HP Total Care Advisor
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{DBA4DB9D-EE51-4944-A419-98AB1F1249C8}" = LiveUpdate Notice (Symantec Corporation)
"{DBEA1034-5882-4A88-8033-81C4EF0CFA29}" = Google Toolbar for Internet Explorer
"{E06F04B9-45E6-4AC0-8083-85F7515F40F7}" = UnloadSupport
"{E4A02A3F-4F8A-4D94-BB99-68BC1D1CF6DB}" = Roxio MyDVD Basic v9
"{EB21A812-671B-4D08-B974-2A347F0D8F70}" = HP Photosmart Essential
"{EB75DE50-5754-4F6F-875D-126EDF8E4CB3}" = HPSSupply
"{EFF78ADB-B586-4b49-8473-F2441B47F9AD}" = D1400_Help
"{F05A5232-CE5E-4274-AB27-44EB8105898D}" = CA Pest Patrol Realtime Protection
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F327A8F7-00C6-4491-9782-1DFFBB0594A2}" = dj_sf_software_req
"{F6E69D86-4A9D-436D-AAE7-B764EA87420D}" = D1400
"{F94234DB-FD06-42C3-B88D-6FC4DC9F988C}" = HP Easy Setup - Core
"{FF075778-6E50-47ed-991D-3B07FD4E3250}" = TrayApp
"Activation Assistant for the 2007 Microsoft Office suites" = Activation Assistant for the 2007 Microsoft Office suites
"ActiveTouchMeetingClient" = WebEx
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"Amazon MP3 Downloader" = Amazon MP3 Downloader 1.0.5
"AVG8Uninstall" = AVG Free 8.5
"CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200C14F1" = Soft Data Fax Modem with SmartCP
"comcasttb" = Comcast Toolbar 3.0
"HOMESTUDENTR" = Microsoft Office Home and Student 2007
"HP Imaging Device Functions" = HP Imaging Device Functions 8.0
"HP Solution Center & Imaging Support Tools" = HP Solution Center 8.0
"HPExtendedCapabilities" = HP Customer Participation Program 8.0
"HPOOVClient-6811507 Uninstaller" = HP Connections (remove only)
"LimeWire" = LimeWire 4.16.6
"LiveUpdate" = LiveUpdate 3.2 (Symantec Corporation)
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Mozilla Firefox (3.5.7)" = Mozilla Firefox (3.5.7)
"NVIDIA Drivers" = NVIDIA Drivers
"OsdMaestro" = HP On-Screen Caps/Num/Scroll Lock Indicator
"PC-Doctor 5 for Windows" = Hardware Diagnostic Tools
"PROPLUS" = Microsoft Office Professional Plus 2007
"RealPlayer 6.0" = RealPlayer
"Rhapsody" = Rhapsody
"WildTangent hpdesktop Master Uninstall" = My HP Games
"Xerox Phaser 7700" = Xerox Phaser 7700
"Yahoo! Companion" = Yahoo! Toolbar for Internet Explorer
"Yahoo! Toolbar" = Yahoo! Toolbar

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Move Media Player" = Move Media Player
"Octoshape add-in for Adobe Flash Player" = Octoshape add-in for Adobe Flash Player

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 7/18/2008 8:59:48 PM | Computer Name = SNOW-PC | Source = System Restore | ID = 8210
Description =

Error - 8/4/2008 8:20:19 AM | Computer Name = SNOW-PC | Source = Application Hang | ID = 1002
Description = The program OUTLOOK.EXE version 12.0.4518.1014 stopped interacting
with Windows and was closed. To see if more information about the problem is available,
check the problem history in the Problem Reports and Solutions control panel. Process
ID: 17260 Start Time: 01c8f179b50d5da0 Termination Time: 390

Error - 8/11/2008 10:39:16 AM | Computer Name = SNOW-PC | Source = Application Error | ID = 1000
Description = Faulting application iexplore.exe, version 7.0.6000.16681, time stamp
0x48113d17, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception
code 0xc0000005, fault offset 0x00000000, process id 0xf78, application start time
0x01c8f6f9d1861b23.

Error - 8/12/2008 1:48:53 PM | Computer Name = SNOW-PC | Source = Application Hang | ID = 1002
Description = The program ehshell.exe version 6.0.6000.16386 stopped interacting
with Windows and was closed. To see if more information about the problem is available,
check the problem history in the Problem Reports and Solutions control panel. Process
ID: 1598 Start Time: 01c8fbc6c35e2310 Termination Time: 401

Error - 8/12/2008 1:49:08 PM | Computer Name = SNOW-PC | Source = Application Hang | ID = 1002
Description = The program EXCEL.EXE version 12.0.4518.1014 stopped interacting with
Windows and was closed. To see if more information about the problem is available,
check the problem history in the Problem Reports and Solutions control panel. Process
ID: 18b0 Start Time: 01c8f72e376faf33 Termination Time: 177

Error - 8/13/2008 11:45:36 AM | Computer Name = SNOW-PC | Source = Application Error | ID = 1000
Description = Faulting application iexplore.exe, version 7.0.6000.16681, time stamp
0x48113d17, faulting module COMCAS~1.DLL, version 5.0.0.72, time stamp 0x2a425e19,
exception code 0xc000001d, fault offset 0x001700c5, process id 0x11250, application
start time 0x01c8fd5087a4bab0.

Error - 9/4/2008 9:04:38 AM | Computer Name = SNOW-PC | Source = Application Hang | ID = 1002
Description = The program WINWORD.EXE version 12.0.4518.1014 stopped interacting
with Windows and was closed. To see if more information about the problem is available,
check the problem history in the Problem Reports and Solutions control panel. Process
ID: 13308 Start Time: 01c90d046b593b10 Termination Time: 5056

Error - 9/4/2008 12:15:06 PM | Computer Name = SNOW-PC | Source = WerSvc | ID = 5007
Description =

Error - 9/5/2008 7:59:41 AM | Computer Name = SNOW-PC | Source = Application Error | ID = 1000
Description = Faulting application iexplore.exe, version 7.0.6000.16711, time stamp
0x486445ce, faulting module COMCAS~1.DLL, version 5.0.0.72, time stamp 0x2a425e19,
exception code 0xc0000005, fault offset 0x000f3725, process id 0xa60, application
start time 0x01c90f4ed823c590.

Error - 9/10/2008 8:49:43 AM | Computer Name = SNOW-PC | Source = Application Error | ID = 1000
Description = Faulting application iexplore.exe, version 7.0.6000.16711, time stamp
0x486445ce, faulting module MSVCR71.dll, version 7.10.3052.4, time stamp 0x3e561eac,
exception code 0xc0000005, fault offset 0x000017fb, process id 0x1618, application
start time 0x01c913412a7ae87d.

[ Media Center Events ]
Error - 4/16/2008 11:26:55 AM | Computer Name = SNOW-PC | Source = MCUpdate | ID = 0
Description = DownloadPackgeTask.SubTasksComplete: failed downloading package MCESpotlight.

Error - 4/18/2008 3:40:56 AM | Computer Name = SNOW-PC | Source = MCUpdate | ID = 0
Description = DownloadPackgeTask.SubTasksComplete: failed downloading package MCESpotlight.

Error - 4/18/2008 3:34:27 PM | Computer Name = SNOW-PC | Source = MCUpdate | ID = 0
Description = DownloadPackgeTask.SubTasksComplete: failed downloading package MCESpotlight.

Error - 5/22/2008 6:10:56 PM | Computer Name = SNOW-PC | Source = MCUpdate | ID = 0
Description = DownloadPackgeTask.SubTasksComplete: failed downloading package MCESpotlight.

Error - 5/23/2008 3:45:36 PM | Computer Name = SNOW-PC | Source = MCUpdate | ID = 0
Description = DownloadPackgeTask.SubTasksComplete: failed downloading package MCESpotlight.

Error - 5/27/2008 4:07:53 AM | Computer Name = SNOW-PC | Source = MCUpdate | ID = 0
Description = DownloadPackgeTask.SubTasksComplete: failed downloading package MCESpotlight.

Error - 6/3/2008 1:59:10 AM | Computer Name = SNOW-PC | Source = MCUpdate | ID = 0
Description = DownloadPackgeTask.SubTasksComplete: failed downloading package MCESpotlight.

Error - 8/28/2008 7:22:08 AM | Computer Name = SNOW-PC | Source = MCUpdate | ID = 0
Description = DownloadPackgeTask.SubTasksComplete: failed downloading package SportsSchedule.

Error - 12/24/2008 4:32:38 PM | Computer Name = SNOW-PC | Source = MCUpdate | ID = 0
Description = DownloadPackgeTask.SubTasksComplete: failed downloading package SportsSchedule.

Error - 1/1/2009 4:51:15 AM | Computer Name = SNOW-PC | Source = MCUpdate | ID = 0
Description = DownloadPackgeTask.SubTasksComplete: failed downloading package SportsSchedule.

[ OSession Events ]
Error - 7/24/2007 9:20:41 AM | Computer Name = SNOW-PC | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 0, Application Name: Microsoft Office Word, Application Version:
12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 101
seconds with 60 seconds of active time. This session ended with a crash.

[ System Events ]
Error - 2/1/2010 4:06:10 PM | Computer Name = SNOW-PC | Source = HTTP | ID = 15016
Description =

Error - 2/1/2010 4:07:11 PM | Computer Name = SNOW-PC | Source = Service Control Manager | ID = 7000
Description =

Error - 2/1/2010 4:10:22 PM | Computer Name = SNOW-PC | Source = DCOM | ID = 10010
Description =

Error - 2/1/2010 4:31:28 PM | Computer Name = SNOW-PC | Source = Service Control Manager | ID = 7001
Description =

Error - 2/1/2010 4:31:28 PM | Computer Name = SNOW-PC | Source = Service Control Manager | ID = 7026
Description =

Error - 2/1/2010 4:32:30 PM | Computer Name = SNOW-PC | Source = DCOM | ID = 10005
Description =

Error - 2/1/2010 4:32:39 PM | Computer Name = SNOW-PC | Source = DCOM | ID = 10005
Description =

Error - 2/1/2010 4:32:41 PM | Computer Name = SNOW-PC | Source = DCOM | ID = 10005
Description =

Error - 2/1/2010 4:32:49 PM | Computer Name = SNOW-PC | Source = DCOM | ID = 10005
Description =

Error - 2/1/2010 4:46:10 PM | Computer Name = SNOW-PC | Source = DCOM | ID = 10005
Description =


< End of report >

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Re: antivirus soft infection

Post by Dr Jay on Mon Feb 01, 2010 11:50 pm

Please download Malwarebytes Anti-Malware from [You must be registered and logged in to see this link.].
Alternate link: [You must be registered and logged in to see this link.].
(Note: if you already have the program installed, just follow the directions. No need to re-download or re-install!)

Double Click mbam-setup.exe to install the application.

(Note: if you already have the program installed, open Malwarebytes from the Start Menu or Desktop shortcut, click the Update tab, and click Check for Updates, before doing the scan as instructed below!)

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • Please save the log to a location you will remember.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.


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Re: antivirus soft infection

Post by hgaie on Tue Feb 02, 2010 2:03 pm

After i posted the logs yesterday, I ran another scan with malwarebytes and found 7 more items and had them removed. I rebooted regular and ad pop-ups averywhere from antivirus soft and shut down. Came in this morning and ran malwarebytes again and did not detect any malicious items and here is the log. But I still believe there is a problem.
Malwarebytes' Anti-Malware 1.44
Database version: 3510
Windows 6.0.6001 Service Pack 1 (Safe Mode)
Internet Explorer 8.0.6001.18882

2/2/2010 8:59:07 AM
mbam-log-2010-02-02 (08-59-07).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 286390
Time elapsed: 44 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

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Re: antivirus soft infection

Post by Lojak on Tue Feb 02, 2010 2:12 pm

Moderated Message: Hello, your comment has been removed. Please do not post in another member's topic. If you need help, please read [You must be registered and logged in to see this link.] over and [You must be registered and logged in to see this link.] to open a new topic. ~DragonMaster Jay

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Re: antivirus soft infection

Post by Dr Jay on Tue Feb 02, 2010 2:38 pm

Please run a free online scan with the [You must be registered and logged in to see this link.]
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • When asked, allow the ActiveX control to install
  • Click Start
  • Make sure that the options Remove found threats and the option Scan unwanted applications is checked
  • Click Scan (This scan can take several hours, so please be patient)
  • Once the scan is completed, you may close the window
  • Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
  • Copy and paste that log as a reply to this topic


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Re: antivirus soft infection

Post by hgaie on Tue Feb 02, 2010 4:47 pm

ESETSmartInstaller@High as downloader log:
Can not open internetESETSmartInstaller@High as downloader log:
Can not open internetCan not open internetESETSmartInstaller@High as downloader log:
Can not open internetCan not open internetESETSmartInstaller@High as downloader log:
Can not open internetESETSmartInstaller@High as downloader log:
Can not open internetESETSmartInstaller@High as downloader log:
Can not open internetESETSmartInstaller@High as downloader log:
Can not open internet# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=71a820e1f37b4c428631e9e5d2897534
# end=finished
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2010-02-02 04:20:11
# local_time=2010-02-02 11:20:11 (-0500, Eastern Standard Time)
# country="United States"
# lang=1033
# osver=6.0.6001 NT Service Pack 1
# compatibility_mode=1024 16777215 100 0 20684053 20684053 0 0
# compatibility_mode=5892 16776573 100 100 0 101730596 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=179211
# found=4
# cleaned=4
# scan_time=4542
C:\Program Files\Mozilla Firefox\chrome\m3ffxtbr.jar Win32/Toolbar.MyWebSearch application (cleaned by deleting (after the next restart) - quarantined) 00000000000000000000000000000000 C
C:\Users\SNOW\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1W1ALB9G\eHdfe04ca2V03007f35002R178cbb1b108T948761d0Q00000000900807F0020000aJ0f000601l0409K2f1a0f19316P000800070[1] Win32/Adware.SpywareProtect2009 application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Users\SNOW\AppData\Local\Temp\gQPs.exe Win32/Adware.SpywareProtect2009 application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Users\SNOW\AppData\Local\tuxoyy\cqcjsftav.exe Win32/Adware.SpywareProtect2009 application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C

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Re: antivirus soft infection

Post by Dr Jay on Tue Feb 02, 2010 7:59 pm

Please download [You must be registered and logged in to see this link.], and save to your Desktop.
  • Double-click on Cheetah-Anti-Rogue.zip, and extract the file to your Desktop.
  • Double-click on Cheetah-Anti-Rogue.cmd to start.
  • It will finish quickly and launch a log.
  • Post the contents of it in your next reply.


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Re: antivirus soft infection

Post by hgaie on Wed Feb 03, 2010 2:09 pm

Cheetah-Anti-Rogue v1.2.15
by DragonMaster Jay

Microsoft Windows [Version 6.0.6001]
Date: 02/03/2010 - Time: 9:09:00 - Arch.: x86


-- Malware tools check --
Malwarebytes' Anti-Malware


-- Known infection --



Extra message: Detection only.


EOF

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Re: antivirus soft infection

Post by Dr Jay on Wed Feb 03, 2010 4:01 pm

Please re-open Malwarebytes, click the Update tab, and click Check for Updates. Then, click the Scanner tab, select Perform Quick Scan, and press Scan. Remove selected, and post the log in your next reply.


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Re: antivirus soft infection

Post by hgaie on Wed Feb 03, 2010 4:23 pm

I cannot update I get a error 732 code, I also cannot access the internet it says the proxy setting are wrong.

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Re: antivirus soft infection

Post by Dr Jay on Wed Feb 03, 2010 4:30 pm

Please download the [You must be registered and logged in to see this link.] to your desktop.

Before running the utility, make sure that all your Internet Explorer windows are closed!

  • Extract the contents of the .zip file to your desktop.
  • Double click the Fix IE Utility button to run the tool.
  • Click Run Utility
  • Click OK when you see 'Re-registered all files'
  • Open Internet Explorer and see how it works.


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Re: antivirus soft infection

Post by hgaie on Wed Feb 03, 2010 9:10 pm

I can't get online with that computer. Im using another one to respond

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Re: antivirus soft infection

Post by hgaie on Wed Feb 03, 2010 9:30 pm

i did a system restore and am able to get on. i will download and update from you former post

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Re: antivirus soft infection

Post by Dr Jay on Thu Feb 04, 2010 3:22 am

Ok. Post when ready.


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Re: antivirus soft infection

Post by hgaie on Thu Feb 04, 2010 3:13 pm

ran ie fix utility, i think. it was very quick after i clicked run and nothing changed. I cannot get on with ie, which i only use occasionally, but mozilla is only working here and there. Have to reboot to get on. I still cannot update malwarebytes still getting the error 732, wondering if it is trying to go thru ie to update.

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Re: antivirus soft infection

Post by hgaie on Thu Feb 04, 2010 3:17 pm

when i try to connect to ie and it wont let me there is a button to diagnose problem and when i click on it it says that i need to reconfigure proxy settings. When i installed eset it made me enter default proxy setting of 3128, i don't know what the proxy setting was before that and maybe this is my problem.

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Re: antivirus soft infection

Post by Dr Jay on Thu Feb 04, 2010 4:26 pm

Please start Internet Explorer, and when the program is open, click on the Tools menu and then select Internet Options.
  • Now click on the Connections tab and then the Lan Settings button
  • Under the Proxy Server section, please uncheck the checkbox labeled Use a proxy server for your LAN. Then press the OK button to close this screen. Then press the Apply button and then the OK button to close the Internet Options screen. Now that you have disabled the proxy server you will be able to browse the web again with Internet Explorer.


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Re: antivirus soft infection

Post by hgaie on Thu Feb 04, 2010 8:53 pm

Malwarebytes' Anti-Malware 1.44
Database version: 3690
Windows 6.0.6001 Service Pack 1
Internet Explorer 8.0.6001.18882

2/4/2010 3:52:30 PM
mbam-log-2010-02-04 (15-52-30).txt

Scan type: Quick Scan
Objects scanned: 108805
Time elapsed: 10 minute(s), 27 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MyWebSearchService (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\avsoft (Trojan.FakeAV) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

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Re: antivirus soft infection

Post by Dr Jay on Thu Feb 04, 2010 9:32 pm

Did Internet Explorer work?


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Re: antivirus soft infection

Post by hgaie on Fri Feb 05, 2010 4:05 am

yes and i updated malwarebytes and ran the quick scan and it picked up 2 problems that i had it remove. But i am still having trouble accessing sites with mozilla and it locks up here and there

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Re: antivirus soft infection

Post by Dr Jay on Fri Feb 05, 2010 5:51 pm

Please download F-Secure's Blacklight from [You must be registered and logged in to see this link.]

  • Save it to your Desktop
  • Double-click fsbl.exe then accept the agreement.
  • click > scan then > next,
  • You'll see a list of all items found.
  • Don't choose for rename yet! I want to see the log first, because legit items can also be present there...
  • There must be also a log on your desktop with the name fsbl.xxxxxxx.log (the xxxxxxx stand for numbers)
  • Post the contents of the log in your next reply.


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Re: antivirus soft infection

Post by hgaie on Fri Feb 05, 2010 9:09 pm

After the scan was complete, it said nothing was found

02/05/10 15:48:21 [Info]: BlackLight Engine 2.2.1092 initialized
02/05/10 15:48:21 [Info]: OS: 6.0 build 6001 (Service Pack 1)
02/05/10 15:48:21 [Note]: 7019 4
02/05/10 15:48:21 [Note]: 7005 0
02/05/10 15:48:25 [Note]: 7006 0
02/05/10 15:48:25 [Note]: 7027 0
02/05/10 15:48:25 [Note]: 7035 0
02/05/10 15:48:26 [Note]: 7026 0
02/05/10 15:48:26 [Note]: 7026 0
02/05/10 15:48:33 [Note]: FSRAW library version 1.7.1024
02/05/10 15:50:02 [Note]: 4015 141437
02/05/10 15:50:02 [Note]: 4027 141437 2883584
02/05/10 15:50:02 [Note]: 4020 141336 3080192
02/05/10 15:50:02 [Note]: 4018 141336 3080192
02/05/10 16:08:29 [Note]: 7007 0

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Re: antivirus soft infection

Post by Dr Jay on Fri Feb 05, 2010 10:29 pm

Please download the latest version of Kaspersky GetSystemInfo (GSI) from [You must be registered and logged in to see this link.] and save it to your Desktop.
Please close all other applications running on your system.

Please double click GetSystemInfo.exe to open it.

Click the Settings button.



Set it to Maximum



IMPORTANT! Then please click Customize - choose Driver / Ports tab and uncheck Scan Ports.


Click Create Report to run it.

It will create a zip folder called GetSystemInfo_XXXXXXXXXXXXXX.zip on your Desktop. Please upload the folder to [You must be registered and logged in to see this link.] and click the Submit button.

Please copy and paste the url of the GSI Parser report (not the log) in your next reply.


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