Vista OS slow most noteable on Internet

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Vista OS slow most noteable on Internet

Post by Helping Others on 1st February 2010, 6:38 pm

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:31:11 PM, on 2/1/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18882)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Hp\HP Software Update\hpwuSchd2.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files\OLYMPUS\OLYMPUS Master 2\MMonitor.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10d.exe
C:\Windows\system32\ntvdm.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Users\Kathy\Desktop\Jim\HijackThis.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O16 - DPF: {80AEEC0E-A2BE-4B8D-985F-350FE869DC40} (HPDDClientExec Class) - http://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsVista.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,avgrsstx.dll
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\Gateway Games\Gateway Game Console\GameConsoleService.exe
O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

--
End of file - 3716 bytes

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Re: Vista OS slow most noteable on Internet

Post by Helping Others on 12th February 2010, 2:47 am

bump

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Re: Vista OS slow most noteable on Internet

Post by Doctor Inferno on 12th February 2010, 4:04 pm

Hello,

Go to http://speedtest.net and test your Internet speed there. Post your results back here.


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Re: Vista OS slow most noteable on Internet

Post by Helping Others on 13th February 2010, 3:30 am

Download = 4.31Mb/s
Upload = 0.35Mb/s
Ping = 104ms

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Re: Vista OS slow most noteable on Internet

Post by Doctor Inferno on 13th February 2010, 4:24 am

Hello,

By "slow" are you referring to the browsing speed? You seems to have a decent speed. Does this happen to every site you surf?


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Re: Vista OS slow most noteable on Internet

Post by Helping Others on 16th February 2010, 5:46 am

Her system is very slow trying to open IE which is her primary browser. I've run though all of the steps to update and clean it up but it still seems so slow to open a page or navigate to a new page. My system is an XP that has maintained a faster speed since you helped me clean it up a bit.

It did blue screen earlier today. It seems to be really dragging doing a lot of things.

Thanks.

Jim

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Re: Vista OS slow most noteable on Internet

Post by Helping Others on 19th February 2010, 3:47 am

Any other tests or cleanup I might do?

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Re: Vista OS slow most noteable on Internet

Post by Doctor Inferno on 19th February 2010, 5:01 am

Hello,

Not any more I know of. How much RAM does the computer have? If it's below 1GB, it will feel slow.


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