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Newsoftspot?

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Newsoftspot?

Post by SilentShadowx on Mon Feb 01, 2010 12:52 am

Hey guys.

Alright, so the same computer that had been infected before is infected again, this time, with Newsoftspot. Of course, we can't download HijackThis and it's just giving us problems like no tomorrow. We can't get into Safe Mode, and the only internet browser we can really use is Firefox (which is a definite plus).

Is there any possible way we can delete this program without HijackThis, or Safe Mode?

Thanks!

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Re: Newsoftspot?

Post by Belahzur on Mon Feb 01, 2010 1:05 am

Download [You must be registered and logged in to see this link.] by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


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Re: Newsoftspot?

Post by SilentShadowx on Mon Feb 01, 2010 1:20 am

I attempted to download the said file and all I got when I attempted to open it without any other windows open was an error popup message saying:

"Application cannot be executed. The file otl.exe is infected. Do you want to activate your antivirus software now?"

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Re: Newsoftspot?

Post by Belahzur on Mon Feb 01, 2010 1:27 am

Please download Ice Sword from [You must be registered and logged in to see this link.]

  1. Download the zip to your desktop and extract it.
  2. Open the Ice Sword folder and then launch IceSword.exe.
  3. Will IceSword open?


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Re: Newsoftspot?

Post by SilentShadowx on Mon Feb 01, 2010 1:30 am

Yes, I've gotten Ice Sword to open. I'm ready to do whatever comes next.

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Re: Newsoftspot?

Post by Belahzur on Mon Feb 01, 2010 7:49 pm

Hello.

  • Now, on the left hand side tool, hit the Process button at the top of the list.
  • Just above the list, there is a log button, press that and save the log to your Desktop.
  • Next, hit the Startup on the left side list.
  • Press the log button again.
  • Post the two logs in your next reply.


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