media slots "not ready" message

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media slots "not ready" message

Post by bblake1959 on Sun Jan 31, 2010 5:57 am

I am having trouble with my medis slots and disc drives. I get a messgae saying the drive is not ready, please check to make sure door is closed. Also, anything I burn onto a disc is unreadable by the computer right after. Any suggestions?

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Re: media slots "not ready" message

Post by Dr Jay on Thu Feb 11, 2010 7:58 pm

Download and install EVEREST
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.


DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"

=======

Download WhoCrashed from here
This program checks for any drivers which may have been causing your computer to crash....

Click on the file you just downloaded and run it.
Put a tick in Accept then click on Next
Put a tick in the Don't create a start menu folder then click Next
Put a tick in Create a Desktop Icon then click on Install and make sure there is a tick in Launch Whocrashed before clicking Finish
Click Analyze
It will want to download the Debugger and install it Say Yes

WhoCrashed will create report but you have to scroll down to see it
Copy and paste it into your next reply along with the Everest report.

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Re: media slots "not ready" message

Post by bblake1959 on Fri Feb 12, 2010 9:48 am

Here are the reports. However, WhoCrashed never asked if I wanted to download "Debugger."

--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer ---------- (e-Machine T3828)
Generator Beth
Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2010-02-12
Time 01:33


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name ---------- (e-Machine T3828)
User Name Beth

Motherboard:
CPU Type Intel Celeron D 335, 2800 MHz (21 x 133)
Motherboard Name Intel Sea Breeze D845GVSR (3 PCI, 2 DIMM, Audio, Video)
Motherboard Chipset Intel Brookdale-G i845GV
System Memory 1014 MB (PC2100 DDR SDRAM)
BIOS Type AMI (10/05/04)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter Intel(R) 82845G/GL/GE/PE/GV Graphics Controller (0 MB)
Video Adapter RADEON 9200 PRO Family (Microsoft Corporation) (128 MB)
Video Adapter RADEON 9200 PRO SEC Family (Microsoft Corporation) (128 MB)
3D Accelerator ATI Radeon 9250 (RV280)
3D Accelerator Intel Extreme Graphics
Monitor Plug and Play Monitor [NoDB] (F0SD63116936U)

Multimedia:
Audio Adapter Intel 82801DB ICH4 - AC'97 Audio Controller [B-0]

Storage:
IDE Controller Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Disk Drive ST3250620A (232 GB, IDE)
Disk Drive Generic USB SD Reader USB Device
Disk Drive Generic USB CF Reader USB Device
Disk Drive Generic USB SM Reader USB Device
Disk Drive Generic USB MS Reader USB Device
Disk Drive Lexmark USB Mass Storage USB Device
Optical Drive _NEC DVD_RW ND-2500A (DVD+RW:8x/4x, DVD-RW:8x/4x, DVD-ROM:12x, CD:32x/16x/40x DVD+RW/DVD-RW)
Optical Drive LITE-ON COMBO SOHC-4832K (DVD:16x, CD:48x/32x/48x DVD-ROM/CD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 238464 MB (216706 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse

Network:
Network Adapter Intel(R) PRO/100 VE Network Connection (192.168.1.100)
Modem SoftV92 Data Fax Modem with SmartCP

Peripherals:
Printer Adobe PDF
Printer Broderbund PDF Converter 2.10d
Printer Brother MFC-420CN USB Printer
Printer EPSON Stylus Photo R200 Series
Printer HP LaserJet 4100 Series PCL
Printer Lexmark 6200 Series
Printer LexmarkFax
Printer Microsoft Office Document Image Writer
Printer Microsoft XPS Document Writer
Printer PaperPort Black & White Image
Printer PaperPort Color Image
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [B-0]
USB Device Lexmark 6200 Series
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Mass Storage Device
USB Device USB Mass Storage Device
USB Device USB Printing Support


-Analysis
________________________________________

Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.


No valid crash dumps have been found on your computer
________________________________________
Conclusion
________________________________________

Crash dumps are enabled and no valid crash dumps have been found on your computer. In case your computer does experience sudden reboots it is likely these are caused by malfunctioning hardware, power failure or a thermal issue. To troubleshoot a thermal issue, check the temperature using your BIOS setup program, check for dust in CPU and motherboard fans and if your computer is portable make sure it's located on a hard surface. Otherwise it's suggested you contact the support department of the manufacturer of your system or test your system with a memory test utility for further investigation.

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Re: media slots "not ready" message

Post by bblake1959 on Fri Feb 12, 2010 9:53 am

Why is my one question in the "trash incinerator" forum? What is that?
About the Nikon Transfer question, what information do you need? If you tell me, I can provide whatever is necessary. Thank you!

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Re: media slots "not ready" message

Post by Dr Jay on Fri Feb 12, 2010 5:40 pm

The one question about m.yahoo.com, beats me why one of the mods sent it there. But, let's take one issue at a time here on this thread, and we can try to get all of it solved soon.

I need to take a deeper look at the devices:

Please download the latest version of Kaspersky GetSystemInfo (GSI) from Kaspersky and save it to your Desktop.
Please close all other applications running on your system.

Please double click GetSystemInfo.exe to open it.

Click the Settings button.



Set it to Maximum



IMPORTANT! Then please click Customize - choose Driver / Ports tab and uncheck Scan Ports.


Click Create Report to run it.

It will create a zip folder called GetSystemInfo_XXXXXXXXXXXXXX.zip on your Desktop. Please upload the folder to Kaspersky GSI Parser and click the Submit button.

Please copy and paste the url of the GSI Parser report (not the log) in your next reply.

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Re: media slots "not ready" message

Post by bblake1959 on Sun Feb 14, 2010 4:17 am

http://www.getsysteminfo.com/read.php?file=ba1b9bbd4be63d796c61d22c85d5e200&ms=0

I hope this is right!

By the way, my "D" drive is (was) a CD-RW and my "E" drive is (was) a DVD-RW. Thanks!

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Re: media slots "not ready" message

Post by Dr Jay on Mon Feb 15, 2010 8:37 pm

Appears media slots are not installed. They need their driver. Do you have a drivers disc for your computer?

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Re: media slots "not ready" message

Post by bblake1959 on Tue Feb 16, 2010 7:30 am

No I do not. I bought this computer from Best Buy, and no discs came with it. I guess I was supposed to make back up discs when I got it, but never did, and then when I needed them, it was too late. I also have an unauthorized copy of Windows installed on here, remember? I tried to get the drivers from the Emachine website, but could not download them because of the other problems! I still need to recover my deleted files before I do anything else to find those pictures that were lost somehow when I got rid of that virus.

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Re: media slots "not ready" message

Post by Dr Jay on Tue Feb 16, 2010 3:01 pm

Ok. Looks like they are installed, but with a Microsoft driver.
Generic USB SD Reader USB Device by Microsoft

Now, is this device plugged in manually or part of the computer?

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Re: media slots "not ready" message

Post by bblake1959 on Wed Feb 17, 2010 11:08 am

part of the computer. And the usb drive in the front of the computer does not read all of the time either.

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Re: media slots "not ready" message

Post by Dr Jay on Wed Feb 17, 2010 2:43 pm

Oh ok.

Seems like a host controller is faulting.

In order to get the USB ports and the SD Card ports to work fully, the Host Controller must be fully functioning.

To remove and reinstall all USB controllers, follow these steps:
  1. Click Start, click Run, type sysdm.cpl in the Open box, and then click OK.
  2. Click the Hardware tab.
  3. Click the Device Manager button.
  4. Expand Universal Serial Bus controllers.
  5. Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time.
  6. Restart the computer, and then reinstall the USB controllers.
  7. Plug in the removable USB storage device, and then test to make sure that the issue is resolved.

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