Can anyone help please

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Can anyone help please

Post by Charlie Streatfeild on Sat 30 Jan 2010, 2:27 am

My computer has really slowed down and it keeps telling me I have viruses and keeps scanning. This is really driving me nutts!!! I have XP and have Mcaffee

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Re: Can anyone help please

Post by E-mu on Sat 30 Jan 2010, 2:34 am

Welcome!

Is it Mcaffee thats scanning all the time or another program?

Read this post.
Post your topic here, or follow the same link from the above post.

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hey

Post by Charlie Streatfeild on Sat 30 Jan 2010, 2:37 am

it seems to come up on the internet browser, telling me i need to purchase the scan to remove the trojans etc.

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Re: Can anyone help please

Post by E-mu on Sat 30 Jan 2010, 2:48 am

Do Not Purchase anything!

You are infected with malware which is producing fake virus alerts and then trys to get you to purchase software that doesn't do anything - also you would be giving your card details to scammers.

Follow the instructions in my last post to produce a HijackThis log and post it in the malware help section. A trained expert will help you get rid of the infection safely.

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Re: Can anyone help please

Post by Charlie Streatfeild on Mon 01 Feb 2010, 8:03 pm

Moderated Message: Hello, your comment has been removed. Please do not post HijackThis logs outside of the Malware forum. If you need help, please read this over and click here to open a new topic in the malware forum. ~DragonMaster Jay

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Re: Can anyone help please

Post by E-mu on Tue 02 Feb 2010, 12:10 am

Please repost that log in the forum below to recieve further help.

http://www.GeekPolice.net/virus-spyware-malware-removal-f11/

Thanks,

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Re: Can anyone help please

Post by Charlie Streatfeild on Tue 02 Feb 2010, 1:02 am

thanks, i have sent it to the new place

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Re: Can anyone help please

Post by E-mu on Tue 02 Feb 2010, 1:22 am

Good good.

If your still having issues with slow operation after you have been deemed 'clean' then repost here.

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Re: Can anyone help please

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