blue screen when i play videos?

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blue screen when i play videos?

Post by BigAmzz on 27th January 2010, 10:19 pm

not sure if this is the right place sorry if it is not but when i stream videos it freezes then jitters and then goes onto the blue screen of death and says "kernal data inpage error" or something ( its very quick before my laptop restarts), it only does this when streaming vids and had happened the last 3 times i have watched videos....please help!

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Re: blue screen when i play videos?

Post by Doctor Inferno on 28th January 2010, 3:51 am

Hello,

What is the error code of the blue screen. Do you have all your updated graphic drivers? What video player are you using?


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Re: blue screen when i play videos?

Post by BigAmzz on 28th January 2010, 12:26 pm

@Doctor Inferno wrote:Hello,

What is the error code of the blue screen. Do you have all your updated graphic drivers? What video player are you using?

the blue screen only appears for like 2 seconds so its hard to get anything from it, and i dont know about the graphic drivers...i bought this laptop 2nd hand off a friend, is there a way to find out if my graphics drivers are updated?

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Re: blue screen when i play videos?

Post by Doctor Inferno on 28th January 2010, 12:49 pm

Hello,

You can download the latest graphic drivers from your computer's manufacturer's website. What video player are you using?


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Re: blue screen when i play videos?

Post by BigAmzz on 28th January 2010, 3:26 pm

@Doctor Inferno wrote:Hello,

You can download the latest graphic drivers from your computer's manufacturer's website. What video player are you using?

i dont actually know how can i find out, also i just tried to download a video driver from the hewlitt packard site but it keeps cutting out saying "unable to read"

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