Windows 7 - Unexpected Blue Screen when computer idle and restart

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Windows 7 - Unexpected Blue Screen when computer idle and restart

Post by VUD on 27th January 2010, 4:51 am

Hello I have recently built a new computer running Windows 7 Ultimate however whenever I leave it idle for about 20- 30 minutes it would blue screen and restart. Before this though I was running Windows XP Professional and it would Blue Screen even more commonly- two to three times a day when just surfing the net and playing games like COD. This leads me to believe that it has something to do with the hardware and not the operating system it is running on. In the last week it has crashed 5 times when idle so could someone please help? Thanks Awesome (sparkly)

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Re: Windows 7 - Unexpected Blue Screen when computer idle and restart

Post by Doctor Inferno on 27th January 2010, 5:19 am

Hello,

Please post the error code of the blue screen here.


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Re: Windows 7 - Unexpected Blue Screen when computer idle and restart

Post by VUD on 27th January 2010, 6:45 am

sorry to sound like a bit of a n0ob but how do I do that? Do you mean the error code on the blue screen itself or the error code after the computer restarts because the actual blue screen only appears for 1 or 2 seconds and I don't know how to retrieve the error code that pops up after startup because I haven't had a blue screen since my last post. ??

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Re: Windows 7 - Unexpected Blue Screen when computer idle and restart

Post by VUD on 27th January 2010, 6:55 am

Is it the one in event viewer properties? Well here it is anyways.
Log Name: System
Source:Kernal-Power
EventID: 41
Level:Critical
User:SYSTEM
OpCode: Info
Logged: 27/01/2010 2:38:27PM
Task Category: (63)
Keywords:(2)

There are about 10 of these altogethter nad they are marked as critical. please help!

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Re: Windows 7 - Unexpected Blue Screen when computer idle and restart

Post by VUD on 27th January 2010, 6:57 am

And under the Details tab it says
+ System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2010-01-17T23:59:17.705614400Z

EventRecordID 6008

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer VU-PC

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 10
BugcheckParameter1 0x8f309008
BugcheckParameter2 0x2
BugcheckParameter3 0x1
BugcheckParameter4 0x828fa408
SleepInProgress false
PowerButtonTimestamp 0

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Re: Windows 7 - Unexpected Blue Screen when computer idle and restart

Post by Doctor Inferno on 27th January 2010, 9:33 am

Hello,

I wouldn't worry much about a one time blue screen, if it doesn't happen all the time then it's okay.


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Re: Windows 7 - Unexpected Blue Screen when computer idle and restart

Post by VUD on 28th January 2010, 5:50 am

ok thanks anyway.

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Re: Windows 7 - Unexpected Blue Screen when computer idle and restart

Post by VUD on 29th January 2010, 9:14 am

Hello im back again could you please help me again this time? I just got another blue screen due to Kernal- Power (41) error. Im afraid that these constant blue screens will start to damage my hardware so could you please find the problem thats causing these blue screens? thanks in advance

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Re: Windows 7 - Unexpected Blue Screen when computer idle and restart

Post by VUD on 30th January 2010, 6:23 am

bump

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