Another slow computer!

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Another slow computer!

Post by Lazajam on Tue Jan 26, 2010 3:43 am

I posted last week about my XP SP3 machine (which was repaired Big Grin ).
Now I'm posting about my Vista machine.
It runs like molasses in Janruary and it has multiple virus protection softwares and I'm not sure what to do about it.
Any help would be greatly appreciated!
HiJackThis is being funky when I try to download it..

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Re: Another slow computer!

Post by Dr Jay on Tue Jan 26, 2010 3:56 am

Please download [You must be registered and logged in to see this link.], and save to your Desktop.
  • Double-click on Cheetah-Anti-Rogue.zip, and extract the file to your Desktop.
  • Double-click on Cheetah-Anti-Rogue.cmd to start.
  • It will finish quickly and launch a log.
  • Post the contents of it in your next reply.


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Re: Another slow computer!

Post by Lazajam on Tue Jan 26, 2010 4:36 am

Sooooo... I must be infected! Joy!

Cheetah-Anti-Rogue v1.2.5
by DragonMaster Jay

Microsoft Windows [Version 6.0.6002]
Date: 01/25/2010 - Time: 22:35:57 - Arch.: x86


-- Malware tools check --


-- Known infection --



Extra message: Detection only.


EOF

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Re: Another slow computer!

Post by Dr Jay on Tue Jan 26, 2010 5:28 am

Hi again. Please do these steps in order.

1. Please download [You must be registered and logged in to see this link.] to your desktop
  • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • It will close all programs when run, so make sure you have saved all your work before you begin.
  • Click the Start
    button to begin the process. Depending on how often you clean temp
    files, execution time should be anywhere from a few seconds to a minute
    or two. Let it run uninterrupted to completion.
  • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.


2. Please download Malwarebytes Anti-Malware from [You must be registered and logged in to see this link.].
Alternate link: [You must be registered and logged in to see this link.].
(Note: if you already have the program installed, just follow the directions. No need to re-download or re-install!)

Double Click mbam-setup.exe to install the application.

(Note: if you already have the program installed, open Malwarebytes from the Start Menu or Desktop shortcut, click the Update tab, and click Check for Updates, before doing the scan as instructed below!)

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • Please save the log to a location you will remember.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

3. Please visit this webpage for instructions for downloading and running SUPERAntiSpyware (SAS) to scan and remove malware from your computer:

[You must be registered and logged in to see this link.]

Post the log from SUPERAntiSpyware when you've accomplished that.

4. Please run a free online scan with the [You must be registered and logged in to see this link.]
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • When asked, allow the ActiveX control to install
  • Click Start
  • Make sure that the options Remove found threats and the option Scan unwanted applications is checked
  • Click Scan (This scan can take several hours, so please be patient)
  • Once the scan is completed, you may close the window
  • Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
  • Copy and paste that log as a reply to this topic


5. Post the following in your next reply:
  • MBAM log
  • SAS log
  • ESET log

And, please tell me how your computer is doing.


Dr. Jay (DJ)


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Re: Another slow computer!

Post by Lazajam on Thu Jan 28, 2010 9:11 pm

Malwarebytes' Anti-Malware 1.44
Database version: 3642
Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18882

1/26/2010 9:04:23 PM
mbam-log-2010-01-26 (21-04-23).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 208302
Time elapsed: 1 hour(s), 55 minute(s), 8 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{af2e62b6-f9e1-4d4f-a10a-9dc8e6dcbcc0} (Adware.VideoEgg) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

SUPERAntiSpyware Scan Log
[You must be registered and logged in to see this link.]

Generated 01/27/2010 at 03:14 AM

Application Version : 4.33.1000

Core Rules Database Version : 4522
Trace Rules Database Version: 2334

Scan type : Complete Scan
Total Scan Time : 05:58:02

Memory items scanned : 783
Memory threats detected : 0
Registry items scanned : 6899
Registry threats detected : 0
File items scanned : 29797
File threats detected : 21

Adware.Tracking Cookie
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\james@pointroll[2].txt
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\james@interclick[1].txt
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\james@a1.interclick[3].txt
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\james@ads.pointroll[1].txt
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\james@realmedia[1].txt
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\james@trafficmp[2].txt
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\james@collective-media[1].txt
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\james@a1.interclick[2].txt
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\james@adserver.adtechus[1].txt
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@adserv.postbulletin[1].txt
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@ads2.wissports[1].txt
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@content.yieldmanager[3].txt
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@content.yieldmanager[1].txt
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@ad.wsod[2].txt
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@specificmedia[1].txt
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@richmedia.yahoo[2].txt
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@[You must be registered and logged in to see this link.]
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@[You must be registered and logged in to see this link.]
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@stats.townnews[1].txt
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@collective-media[1].txt
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@[You must be registered and logged in to see this link.]


ESET failed to produce a log for me -- I looked in the location where it should be and didn't find anything. If it helps, when the scan was completed it said it didnt find any infections.
COmputer is running at comparable speed to before.

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Re: Another slow computer!

Post by Dr Jay on Thu Jan 28, 2010 9:27 pm

Please do a scan with [You must be registered and logged in to see this link.]

Click on the Accept button and install any components it needs.

  • The program will install and then begin downloading the latest definition files.
  • After the files have been downloaded on the left side of the page in the Scan section select My Computer.
  • This will start the program and scan your system.
  • The scan will take a while, so be patient and let it run.
  • Once the scan is complete, click on View scan report
  • Now, click on the Save Report as button.
  • Save the file to your desktop.
  • Copy and paste that information in your next post.


Dr. Jay (DJ)


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Re: Another slow computer!

Post by Lazajam on Sat Jan 30, 2010 5:03 am

KASPERSKY ONLINE SCANNER 7.0: scan report
Friday, January 29, 2010
Operating system: Microsoft Windows Vista Home Basic Edition, 32-bit Service Pack 2 (build 6002)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Friday, January 29, 2010 16:51:26
Records in database: 3384449


Scan settings
scan using the following database extended
Scan archives yes
Scan e-mail databases yes

Scan area My Computer
C:\
D:\
E:\
F:\

Scan statistics
Objects scanned 114494
Threats found 0
Infected objects found 0
Suspicious objects found 0
Scan duration 05:00:16

No threats found. Scanned area is clean.
Selected area has been scanned.

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Re: Another slow computer!

Post by Dr Jay on Sat Jan 30, 2010 3:37 pm

To manually create a new Restore Point

  • Go to Control Panel and select System and Maintenance
  • Select System
  • On the left select Advance System Settings and accept the warning if you get one
  • Select System Protection Tab
  • Select Create at the bottom
  • Type in a name i.e. Clean
  • Select Create
Now we can purge the infected ones
  • Go back to the System and Maintenance page
  • Select Performance Information and Tools
  • On the left select Open Disk Cleanup
  • Select Files from all users and accept the warning if you get one
  • In the drop down box select your main drive i.e. C
  • For a few moments the system will make some calculations
  • Select the More Options tab
  • In the System Restore and Shadow Backups select Clean up
  • Select Delete on the pop up
  • Select OK
  • Select Delete
You are now done

To remove all of the tools we used and the files and folders they created, please do the following:
Please download [You must be registered and logged in to see this link.] by OldTimer:

  • Save it to your Desktop.
  • Double click OTC.exe.
  • Click the CleanUp! button.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes.

Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.

==

Please download [You must be registered and logged in to see this link.] to your desktop
  • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • It will close all programs when run, so make sure you have saved all your work before you begin.
  • Click the Start
    button to begin the process. Depending on how often you clean temp
    files, execution time should be anywhere from a few seconds to a minute
    or two. Let it run uninterrupted to completion.
  • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.


==

Download Security Check by screen317 from [You must be registered and logged in to see this link.] or [You must be registered and logged in to see this link.].
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


Dr. Jay (DJ)


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Re: Another slow computer!

Post by Lazajam on Sat Jan 30, 2010 5:50 pm

Results of screen317's Security Check version 0.99.1
Windows Vista Service Pack 2 (UAC is enabled)
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Disabled!
AVG Free 8.5
Norton AntiVirus
Norton Internet Security (Symantec Corporation)
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Antivirus out of date!
``````````````````````````````
Anti-malware/Other Utilities Check:

Out of date Spybot installed!
Spybot - Search & Destroy 1.4
SUPERAntiSpyware Free Edition
Java(TM) 6 Update 17
Java(TM) 6 Update 2
Out of date Java installed!
Adobe Flash Player 10
Adobe Reader 7.0.9
Out of date Adobe Reader installed!
``````````````````````````````
Process Check:
objlist.exe by Laurent

Norton ccSvcHst.exe
AVG avgwdsvc.exe
AVG avgrsx.exe
Empowering Technology eSettings Service capuserv.exe
windows defender MpCmdRun.exe
``````````````````````````````
DNS Vulnerability Check:

GREAT! (Not vulnerable to DNS cache poisoning)

`````````End of Log```````````

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Re: Another slow computer!

Post by Dr Jay on Sat Jan 30, 2010 6:54 pm

Please download the newest version of Adobe Acrobat Reader from [You must be registered and logged in to see this link.]

Before installing: it is important to remove older versions of Acrobat Reader since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs.
Search in the list for all previous installed versions of Adobe Acrobat Reader. Uninstall/Remove each of them.

Once old versions are gone, please install the newest version.

==

Please download the newest version of Java from [You must be registered and logged in to see this link.].

Before installing: it is important to remove older versions of Java since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs.
Search in the list for all previous installed versions of Java. (J2SE Runtime Environment). Please uninstall/remove each of them.

Once old versions are gone, please install the newest version.

==

Please read the following information that I have provided, which will help you prevent malicious software in the future. Please keep in mind, malware is a continuous danger on the Internet. It is highly important to stay safe while browsing, to prevent re-infection.

Software recommendations

AntiSpyware

  • [You must be registered and logged in to see this link.]
    SpywareBlaster is a program that prevents spyware from installing on your computer. A tutorial on using SpywareBlaster may be found [You must be registered and logged in to see this link.].
  • [You must be registered and logged in to see this link.].
    Spybot - Search & Destroy is a spyware and adware removal program. It also has realtime protection, TeaTimer to help safeguard your computer against spyware. (The link for Spybot - Search & Destroy contains a tutorial that will help you download, install, and begin using Spybot).


NOTE: Please keep ALL of these programs up-to-date and run them whenever you suspect a problem to prevent malware problems.

Resident Protection help
A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall, and scanning anti-spyware program at a time. Passive protectors such as SpywareBlaster can be run with any of them.

Rogue programs help
There are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:
[You must be registered and logged in to see this link.]

Securing your computer

  • [You must be registered and logged in to see this link.] - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  • [You must be registered and logged in to see this link.] replaces your current HOSTS file with one containing well known ad sites and other bad sites. This prevents your computer from connecting to those sites by redirecting them to 127.0.0.1, which is your local computer's loopback address, meaning it will be difficult to infect your computer in the future.


Please consider using an alternate browser
Mozilla's Firefox browser is a very good alternative. In addition to being generally more secure than Internet Explorer, it has a very good built-in popup blocker and add-ons, like NoScript, can make it even more secure. Opera is another good option.

If you are interested:


Thank you for choosing GeekPolice. Please see [You must be registered and logged in to see this link.] if you would like to leave feedback or contribute to our site. Do you have any more questions?


Dr. Jay (DJ)


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Re: Another slow computer!

Post by Lazajam on Sat Jan 30, 2010 7:37 pm

no thank you, and thanks for the tips!

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Re: Another slow computer!

Post by Dr Jay on Sat Jan 30, 2010 9:53 pm

You're welcome.


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