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Computer starts with error message that windows has stopped working properly and was shut down. Two options, start normally, or start repair. Neither selections loads anything and goes to black screen. Any help would be appreciated. This happened while trying to use/log in to facebook. I have heard this has happened to other people recently. Im at a loss.
Download OTL by OldTimer to your Desktop.
- Close all windows and double click OTL.exe
- Click Run Scan and let the program run uninterrupted
- It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
- You may need to use two posts to get it all.
I cannot even get the computer to start up.
In normal mode? will it start in Safe Mode?
It tries to but goes to another screen that asks to repair windows or start normally. Then to a blue screen. A problem has been detected run chkdsk /f
The only thing I can get to is BIOS
It's actually a laptop with vista. I was hopeful I wouldn't lose all my data, but yes I have the disc
I havnt had any real advice or replys since my original post. I have run the Avira rescue, URCD, and now a downloaded vista repair disc and found a no hard disc found message. My active partions seem to be fine and I know my data is there but I'm completely at a loss of what to do. All of my business files are on this computer. I'm desperate. Please Help!!
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