Help needed Multiple Virii

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Help needed Multiple Virii

Post by guerro on 23rd January 2010, 7:38 am

Trying to fix my mom's computer. I recovered it from the logon/off loop and ran HT. Any assistance is greatly appreciated.



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:34:58 PM, on 1/22/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\BELKIN USB Wireless Monitor\WLService.exe
C:\Program Files\BELKIN USB Wireless Monitor\WLanCfgG.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
c:\windows\explorer.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\6334.exe
C:\Program Files\Common Files\AOL\1139650674\ee\AOLSoftware.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\BELKIN USB Wireless Monitor\InfoMyCa.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\PROGRA~1\MYWEBS~1\bar\1.bin\m3SrchMn.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Documents and Settings\User\My Documents\VolumeWatcher\SPUVolumeWatcher.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\User\My Documents\Downloads\winlogon.scr

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
F2 - REG:system.ini: Shell=c:\windows\explorer.exe
F2 - REG:system.ini: UserInit=c:\windows\system32\userinit.exe
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptcl.dll
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.1203.0\msneshellx.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: My Web Search - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL
O3 - Toolbar: AIM Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.1203.0\msneshellx.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1139650674\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Getca] C:\Program Files\BELKIN USB Wireless Monitor\InfoMyCa.exe
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [My Web Search Bar Search Scope Monitor] "C:\PROGRA~1\MYWEBS~1\bar\1.bin\m3SrchMn.exe" /m=0
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0\AOL.EXE" -b
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Startup: Picture Motion Browser Media Check Tool.lnk = C:\Documents and Settings\User\My Documents\VolumeWatcher\SPUVolumeWatcher.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AIM Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html
O8 - Extra context menu item: &AOL Toolbar search - [You must be registered and logged in to see this link.] Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Search - [You must be registered and logged in to see this link.]
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O9 - Extra button: AIM Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.wpcarey.asu.edu/it/mba
O16 - DPF: GenealogyBrowser.Cab - [You must be registered and logged in to see this link.]
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - [You must be registered and logged in to see this link.]
O16 - DPF: {3107C2A8-9F0B-4404-A58B-21BD85268FBC} (PogoWebLauncher Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - [You must be registered and logged in to see this link.]
O16 - DPF: {8FA2192F-B95D-40E3-898F-8D7ABB8E00D0} (SpinTop Games Launcher) - [You must be registered and logged in to see this link.]
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - [You must be registered and logged in to see this link.]
O16 - DPF: {D68217F4-1DF9-45C1-BFA6-61DBD5464527} (Genealogy Browser) - [You must be registered and logged in to see this link.]
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Belkin 54Mbps Wireless USB Network Service (Belkin 54Mbps Wireless USB) - Unknown owner - C:\Program Files\BELKIN USB Wireless Monitor\WLService.exe
O23 - Service: Google Update Service (gupdate1c9bbdeb2043840) (gupdate1c9bbdeb2043840) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe
O23 - Service: My Web Search Service (MyWebSearchService) - MyWebSearch.com - C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwssvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 11284 bytes

guerro
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Posts Posts : 32
Joined Joined : 2010-01-17
Gender Gender : Male
OS OS : Win XP
Points Points : 25626
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Re: Help needed Multiple Virii

Post by Dr Jay on 23rd January 2010, 4:18 pm

Please visit this webpage for instructions for downloading and running ComboFix:

[You must be registered and logged in to see this link.]

Post the log from ComboFix when you've accomplished that.


Dr. Jay (DJ)


[You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.]

Dr Jay
Head Administrator
Head Administrator

Posts Posts : 13810
Joined Joined : 2009-09-06
Gender Gender : Male
OS OS : Windows 10 Home & Pro
Arch. Arch. : x64 (64-bit)
Protection Protection : Bitdefender Total Security
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Re: Help needed Multiple Virii

Post by guerro on 23rd January 2010, 5:07 pm

ComboFix 10-01-22.05 - User 01/23/2010 8:48.1.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.340 [GMT -8:00]
Running from: c:\documents and settings\User\Desktop\ComboFix.exe
AV: McAfee VirusScan Enterprise *On-access scanning disabled* (Updated) {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\reggief\spooldr.ini
c:\documents and settings\User\spooldr.ini
c:\program files\Fast Browser Search
c:\program files\Fast Browser Search\IE\FBStoolbar.exe
c:\program files\Mozilla Firefox\components\npclntax.xpt
c:\recycler\S-1-5-21-1110412475-3802400216-3657561249-1003
c:\recycler\S-1-5-21-1110412475-3802400216-3657561249-500
c:\recycler\S-1-5-21-1316817595-4088190255-1608279117-1003
c:\recycler\S-1-5-21-1449542653-2589800181-2619313026-1003
c:\recycler\S-1-5-21-1482789601-963918322-4271176276-1003
c:\recycler\S-1-5-21-1615061138-1815002781-3652652152-500
c:\recycler\S-1-5-21-1754454779-1850456698-4159782051-1003
c:\recycler\S-1-5-21-1754454779-1850456698-4159782051-500
c:\recycler\S-1-5-21-2322712386-4168701361-813958858-1003
c:\recycler\S-1-5-21-2939153371-1211754270-2805738209-500
c:\recycler\S-1-5-21-3095993005-1733290971-125703898-500
c:\recycler\S-1-5-21-3207847200-3000887322-1647371527-1003
c:\recycler\S-1-5-21-3622424397-1465058494-1690550294-500
c:\recycler\S-1-5-21-3962937336-2711050862-3942243025-1003
c:\recycler\S-1-5-21-3962937336-3646181656-3495054330-1003
c:\recycler\S-1-5-21-725345543-1957994488-1343024091-500
c:\recycler\S-1-5-21-80930509-972506294-598665437-1018
c:\recycler\S-1-5-21-80930509-972506294-598665437-500
C:\s
c:\windows\EventSystem.log
c:\windows\system32\18467.exe
c:\windows\system32\6334.exe
c:\windows\system32\warning.html

.
((((((((((((((((((((((((( Files Created from 2009-12-23 to 2010-01-23 )))))))))))))))))))))))))))))))
.

2010-01-23 07:55 . 2010-01-23 16:00 -------- d-----w- c:\documents and settings\User\Local Settings\Application Data\figgsa
2010-01-23 06:13 . 2004-08-04 06:31 20992 -c--a-w- c:\windows\system32\dllcache\rtl8139.sys
2010-01-23 06:13 . 2004-08-04 06:31 20992 ----a-w- c:\windows\system32\drivers\RTL8139.sys
2010-01-17 03:24 . 2010-01-17 03:24 -------- d-----w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2010-01-17 03:24 . 2010-01-23 07:51 -------- d-----w- c:\program files\SUPERAntiSpyware
2010-01-17 03:24 . 2010-01-23 07:55 -------- d-----w- c:\documents and settings\User\Application Data\SUPERAntiSpyware.com
2010-01-16 18:37 . 2010-01-16 18:37 -------- d-----w- c:\documents and settings\User\Application Data\Malwarebytes
2010-01-16 18:37 . 2010-01-08 00:07 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-16 18:37 . 2010-01-16 18:37 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-01-16 18:37 . 2010-01-23 15:08 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-16 18:37 . 2010-01-08 00:07 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-13 04:14 . 2009-11-21 15:51 471552 -c----w- c:\windows\system32\dllcache\aclayers.dll
2009-12-31 01:07 . 2009-12-31 01:06 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-12-31 01:05 . 2009-12-31 01:05 152576 ----a-w- c:\documents and settings\User\Application Data\Sun\Java\jre1.6.0_17\lzma.dll
2009-12-31 00:41 . 2009-12-31 00:41 79488 ----a-w- c:\documents and settings\User\Application Data\Sun\Java\jre1.6.0_17\gtapi.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-01-23 07:58 . 2006-11-20 19:03 -------- d-----w- c:\program files\Yahoo!
2010-01-23 07:51 . 2006-08-29 01:33 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard
2010-01-17 03:18 . 2008-01-18 04:07 664 ----a-w- c:\windows\system32\d3d9caps.dat
2009-12-31 01:06 . 2003-04-09 06:20 -------- d-----w- c:\program files\Java
2009-12-28 13:00 . 2006-02-11 09:37 -------- d-----w- c:\program files\America Online 9.0
2009-12-21 19:14 . 2005-10-21 19:51 916480 ----a-w- c:\windows\system32\wininet.dll
2009-12-10 06:21 . 2009-12-10 06:21 -------- d-----w- c:\program files\Common Files\Apple
2009-12-10 06:20 . 2009-12-10 06:19 -------- d-----w- c:\program files\QuickTime
2009-12-10 06:19 . 2009-12-10 06:19 -------- d-----w- c:\documents and settings\All Users\Application Data\Apple Computer
2009-11-29 07:46 . 2007-01-17 06:00 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2009-11-29 06:50 . 2006-05-27 07:23 -------- d-----w- c:\program files\Oberon Media
2009-11-29 06:46 . 2009-11-29 06:46 -------- d-----w- c:\documents and settings\All Users\Application Data\Yahoo!
2009-11-29 06:45 . 2009-11-29 06:45 -------- d-----w- c:\documents and settings\User\Application Data\Yahoo!
2009-11-29 06:45 . 2007-02-22 09:11 -------- d-----w- c:\documents and settings\All Users\Application Data\Oberon Media
2009-11-21 15:51 . 2003-04-09 03:12 471552 ----a-w- c:\windows\AppPatch\aclayers.dll
2009-10-31 20:55 . 2003-04-09 02:29 86327 ----a-w- c:\windows\PCHEALTH\HELPCTR\OfflineCache\index.dat
2007-04-28 04:44 . 2007-04-28 04:44 774144 ----a-w- c:\program files\RngInterstitial.dll
2002-09-11 14:26 . 2007-01-07 09:38 63730 ----a-w- c:\program files\viewsonicinstruct_xp.pdf
2009-05-01 21:02 . 2009-05-01 21:02 1044480 ----a-w- c:\program files\mozilla firefox\plugins\libdivx.dll
2009-05-01 21:02 . 2009-05-01 21:02 200704 ----a-w- c:\program files\mozilla firefox\plugins\ssldivx.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATIModeChange"="Ati2mdxx.exe" [2001-09-04 28672]
"HostManager"="c:\program files\Common Files\AOL\1139650674\ee\AOLSoftware.exe" [2008-06-24 41824]
"AOLDialer"="c:\program files\Common Files\AOL\ACS\AOLDial.exe" [2006-10-23 71216]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\point32.exe" [2004-06-03 204800]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"Getca"="c:\program files\BELKIN USB Wireless Monitor\InfoMyCa.exe" [2004-03-11 45056]
"McAfeeUpdaterUI"="c:\program files\McAfee\Common Framework\UdaterUI.exe" [2006-11-17 136768]

c:\documents and settings\User\Start Menu\Programs\Startup\
Picture Motion Browser Media Check Tool.lnk - c:\documents and settings\User\My Documents\VolumeWatcher\SPUVolumeWatcher.exe [2006-9-24 229376]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2006-2-19 288472]
HP Photosmart Premier Fast Start.lnk - c:\program files\HP\Digital Imaging\bin\hpqthb08.exe [2006-2-10 73728]
Kodak EasyShare software.lnk - c:\program files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2005-11-4 176128]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\WINDOWS\\system32\\sessmgr.exe"=

R2 bwcdrv;BUFFALO Wireless Configuration;c:\windows\system32\drivers\BWCDRV.SYS [12/21/2003 4:21 PM 19840]
R2 V7;V7;c:\windows\system32\drivers\V7.SYS [4/8/2003 7:40 PM 7196]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [9/12/2008 9:43 AM 24652]
S2 Belkin 54Mbps Wireless USB;Belkin 54Mbps Wireless USB Network Service;c:\program files\BELKIN USB Wireless Monitor\WLService.exe [11/23/2007 6:56 PM 49152]
S2 gupdate1c9bbdeb2043840;Google Update Service (gupdate1c9bbdeb2043840);c:\program files\Google\Update\GoogleUpdate.exe [4/12/2009 6:22 PM 133104]
S3 ati2mpab;ati2mpab;c:\windows\system32\drivers\ati2mpab.sys [9/29/2002 8:31 PM 365312]
S3 CBBCM43;BUFFALO WLI-CB-XXX Series Wireless LAN Adapter;c:\windows\system32\drivers\BCMWL5.SYS [7/11/2005 1:46 PM 372480]
S3 cwrwdm;SoundFusion(tm) WDM Driver;c:\windows\system32\drivers\cwrwdm.sys [5/4/2003 4:37 PM 48640]
.
Contents of the 'Scheduled Tasks' folder

2010-01-14 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 19:34]

2010-01-23 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-04-13 02:22]

2010-01-23 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-04-13 02:22]
.
.
------- Supplementary Scan -------
.
uStart Page = [You must be registered and logged in to see this link.]
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uInternet Settings,ProxyOverride =
IE: &AOL Toolbar search - c:\program files\AOL Toolbar\toolbar.dll/SEARCH.HTML
IE: &Search
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000
DPF: GenealogyBrowser.Cab - [You must be registered and logged in to see this link.]
DPF: {3107C2A8-9F0B-4404-A58B-21BD85268FBC} - [You must be registered and logged in to see this link.]
DPF: {8FA2192F-B95D-40E3-898F-8D7ABB8E00D0} - [You must be registered and logged in to see this link.]
DPF: {D68217F4-1DF9-45C1-BFA6-61DBD5464527} - [You must be registered and logged in to see this link.]
FF - ProfilePath - c:\documents and settings\User\Application Data\Mozilla\Firefox\Profiles\vuuf5gfm.default\
FF - prefs.js: browser.search.defaulturl - [You must be registered and logged in to see this link.]
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - [You must be registered and logged in to see this link.]
FF - prefs.js: keyword.URL - [You must be registered and logged in to see this link.]
FF - plugin: c:\documents and settings\User\Application Data\Move Networks\plugins\npqmp071503000010.dll
FF - plugin: c:\program files\Google\Update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npracplug.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npunagi2.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\Real\RealArcade\Plugins\Mozilla\npracplug.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
.
- - - - ORPHANS REMOVED - - - -

WebBrowser-{604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - (no file)
AddRemove-AOLAntivirus - c:\program files\mcafee.com\antivirus\uninst.exe
AddRemove-HijackThis - c:\documents and settings\User\My Documents\Downloads\HijackThis.exe
AddRemove-Shockwave - c:\windows\system32\Macromed\SHOCKW~1\UNWISE.EXE



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, [You must be registered and logged in to see this link.]
Rootkit scan 2010-01-23 08:58
Windows 5.1.2600 Service Pack 3 NTFS

scanning hȋdden processes ...

scanning hȋdden autostart entries ...

scanning hȋdden files ...

scan completed successfully
hȋdden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]
@DACL=(02 0000)
"Installed"="1"
@=""

[HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]
@DACL=(02 0000)
"NoChange"="1"
"Installed"="1"
@=""

[HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS]
@DACL=(02 0000)
"Installed"="1"
@=""
.
Completion time: 2010-01-23 09:03:16
ComboFix-quarantined-files.txt 2010-01-23 17:02

Pre-Run: 222,477,500,416 bytes free
Post-Run: 224,903,262,208 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn

- - End Of File - - 1820688850896329BDAE980C53770867

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Re: Help needed Multiple Virii

Post by Dr Jay on 23rd January 2010, 5:20 pm

Please download Malwarebytes Anti-Malware from [You must be registered and logged in to see this link.].
Alternate link: [You must be registered and logged in to see this link.].
(Note: if you already have the program installed, just follow the directions. No need to re-download or re-install!)

Double Click mbam-setup.exe to install the application.

(Note: if you already have the program installed, open Malwarebytes from the Start Menu or Desktop shortcut, click the Update tab, and click Check for Updates, before doing the scan as instructed below!)

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • Please save the log to a location you will remember.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.


Dr. Jay (DJ)


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Re: Help needed Multiple Virii

Post by guerro on 23rd January 2010, 5:39 pm

I have installed Malwarebytes. When I attempt to update it returns the following error:

Error Code 732(2,0)
System cannot find the file specified
----------------

current setting for MB are date: 12/30/2009 and database version 3458

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Re: Help needed Multiple Virii

Post by guerro on 23rd January 2010, 6:34 pm

Success. I went to the MWBM website and downloaded direct from there the latest MWB and it updated flawless. I am running the scan now and will post the log.

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Re: Help needed Multiple Virii

Post by guerro on 23rd January 2010, 6:38 pm

Malwarebytes' Anti-Malware 1.44
Database version: 3620
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

1/23/2010 10:38:22 AM
mbam-log-2010-01-23 (10-38-17).txt

Scan type: Quick Scan
Objects scanned: 132077
Time elapsed: 4 minute(s), 51 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\WS9E3IQBKY (Trojan.FakeAlert) -> No action taken.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

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Re: Help needed Multiple Virii

Post by guerro on 23rd January 2010, 6:45 pm

Malwarebytes' Anti-Malware 1.44
Database version: 3620
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

1/23/2010 10:45:17 AM
mbam-log-2010-01-23 (10-45-17).txt

Scan type: Quick Scan
Objects scanned: 132085
Time elapsed: 4 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

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Re: Help needed Multiple Virii

Post by guerro on 23rd January 2010, 8:25 pm

1/23/2010 10:57:37 AM Engine version =5400.1158
1/23/2010 10:57:37 AM AntiVirus DAT version =5870.0000
1/23/2010 10:57:37 AM Number of detection signatures in EXTRA.DAT =nȯne
1/23/2010 10:57:37 AM Names of detection signatures in EXTRA.DAT =nȯne
1/23/2010 10:57:23 AM Scan Started USER-T22\User Full Scan
1/23/2010 11:07:25 AM Not scanned (The file is encrypted) User c:\Documents and Settings\Administrator.ASU-X21\Local Settings\Application Data\AOL\UserProfiles\All Users\antiSpyware\quarantine\Quarantine\20060226003418.zip\0
1/23/2010 11:07:28 AM Not scanned (The file is encrypted) User c:\Documents and Settings\Administrator.ASU-X21\Local Settings\Application Data\AOL\UserProfiles\All Users\antiSpyware\quarantine\Quarantine\20060429044721.zip\0
1/23/2010 11:08:59 AM Not scanned (The file is encrypted) User c:\Documents and Settings\All Users\Application Data\AOL Downloads\ssc_suite_installer_1.10.16.1\comps\pwinst.exe\6.nsis\SHREDREM.UI\comctl.lpk
1/23/2010 11:20:38 AM Deleted User c:\Documents and Settings\User\Application Data\Sun\Java\Deployment\cache\6.0\28\7bfbd51c-549bd00a\vmain.class JV/Selac(Trojan)
1/23/2010 11:26:30 AM Deleted User c:\Documents and Settings\User\Application Data\Sun\Java\Deployment\cache\6.0\45\6dea80ed-5f274387\vmain.class JV/Selac(Trojan)
1/23/2010 11:38:01 AM Not scanned (The file is encrypted) User c:\Documents and Settings\User\Local Settings\Application Data\AOL\UserProfiles\All Users\antiSpyware\quarantine\Quarantine\20060226003418.zip\0
1/23/2010 11:38:01 AM Not scanned (The file is encrypted) User c:\Documents and Settings\User\Local Settings\Application Data\AOL\UserProfiles\All Users\antiSpyware\quarantine\Quarantine\20060429044721.zip\0
1/23/2010 11:39:20 AM Deleted User c:\Documents and Settings\User\Local Settings\Application Data\Google\Chrome\User Data\Default\Cache\f_0069a8 Exploit-PDF.q.gen!stream(Trojan)
1/23/2010 11:47:44 AM Deleted User C:\PROGRAM FILES\COMMON FILES\AOL\BACKUP\ACS\ROLLBACK\ACSLANG.EXE Generic StartPage(Trojan)
1/23/2010 11:47:44 AM Deleted User c:\Program Files\Common Files\AOL\Backup\ACS\Rollback\acslang.exe\3.nsis Generic StartPage(Trojan)
1/23/2010 11:47:49 AM Deleted User C:\PROGRAM FILES\COMMON FILES\AOL\BACKUP\ACS\ROLLBACK\ACSSETUP.EXE Generic StartPage(Trojan)
1/23/2010 11:47:50 AM Deleted User c:\Program Files\Common Files\AOL\Backup\ACS\Rollback\acssetup.exe\17.nsis\3.nsis Generic StartPage(Trojan)
1/23/2010 12:01:20 PM Not scanned (The file is encrypted) User c:\Qoobox\Quarantine\C\Program Files\Fast Browser Search\IE\FBStoolbar.exe.vir\fbstoolbar.manifest
1/23/2010 12:01:21 PM Deleted User C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\18467.EXE.VIR Generic FakeAlert!du(Trojan)
1/23/2010 12:01:21 PM Deleted User c:\Qoobox\Quarantine\C\WINDOWS\system32\18467.exe.vir Generic FakeAlert!du(Trojan)
1/23/2010 12:01:22 PM Deleted User C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\6334.EXE.VIR Generic FakeAlert!du(Trojan)
1/23/2010 12:01:22 PM Deleted User c:\Qoobox\Quarantine\C\WINDOWS\system32\6334.exe.vir Generic FakeAlert!du(Trojan)
1/23/2010 12:01:22 PM Deleted User c:\Qoobox\Quarantine\C\WINDOWS\system32\warning.html.vir\00000035.js Generic FakeAlert!htm(Trojan)
1/23/2010 12:09:10 PM Deleted User C:\SYSTEM VOLUME INFORMATION\_RESTORE{AF9571D3-1F3B-45EC-9967-8850CC64214E}\RP1193\A0116769.EXE Fakealert-KS(Trojan)
1/23/2010 12:09:11 PM Deleted User c:\System Volume Information\_restore{AF9571D3-1F3B-45EC-9967-8850CC64214E}\RP1193\A0116769.exe Fakealert-KS(Trojan)
1/23/2010 12:09:11 PM Deleted User C:\SYSTEM VOLUME INFORMATION\_RESTORE{AF9571D3-1F3B-45EC-9967-8850CC64214E}\RP1193\A0116775.EXE PWS-Zbot(Trojan)
1/23/2010 12:09:11 PM Deleted User c:\System Volume Information\_restore{AF9571D3-1F3B-45EC-9967-8850CC64214E}\RP1193\A0116775.exe PWS-Zbot(Trojan)
1/23/2010 12:09:12 PM Deleted User C:\SYSTEM VOLUME INFORMATION\_RESTORE{AF9571D3-1F3B-45EC-9967-8850CC64214E}\RP1193\A0116790.EXE Fakealert-KS(Trojan)
1/23/2010 12:09:12 PM Deleted User c:\System Volume Information\_restore{AF9571D3-1F3B-45EC-9967-8850CC64214E}\RP1193\A0116790.exe Fakealert-KS(Trojan)
1/23/2010 12:09:32 PM Not scanned (The file is encrypted) User c:\System Volume Information\_restore{AF9571D3-1F3B-45EC-9967-8850CC64214E}\RP1195\A0124001.exe\fbstoolbar.manifest
1/23/2010 12:09:32 PM Deleted User C:\SYSTEM VOLUME INFORMATION\_RESTORE{AF9571D3-1F3B-45EC-9967-8850CC64214E}\RP1195\A0124002.EXE Generic FakeAlert!du(Trojan)
1/23/2010 12:09:32 PM Deleted User c:\System Volume Information\_restore{AF9571D3-1F3B-45EC-9967-8850CC64214E}\RP1195\A0124002.exe Generic FakeAlert!du(Trojan)
1/23/2010 12:09:33 PM Deleted User C:\SYSTEM VOLUME INFORMATION\_RESTORE{AF9571D3-1F3B-45EC-9967-8850CC64214E}\RP1195\A0124003.EXE Generic FakeAlert!du(Trojan)
1/23/2010 12:09:33 PM Deleted User c:\System Volume Information\_restore{AF9571D3-1F3B-45EC-9967-8850CC64214E}\RP1195\A0124003.exe Generic FakeAlert!du(Trojan)
1/23/2010 12:09:44 PM Deleted User C:\SYSTEM VOLUME INFORMATION\_RESTORE{AF9571D3-1F3B-45EC-9967-8850CC64214E}\RP1195\A0124130.EXE Generic StartPage(Trojan)
1/23/2010 12:09:44 PM Deleted User c:\System Volume Information\_restore{AF9571D3-1F3B-45EC-9967-8850CC64214E}\RP1195\A0124130.exe\3.nsis Generic StartPage(Trojan)
1/23/2010 12:09:50 PM Deleted User C:\SYSTEM VOLUME INFORMATION\_RESTORE{AF9571D3-1F3B-45EC-9967-8850CC64214E}\RP1195\A0124131.EXE Generic StartPage(Trojan)
1/23/2010 12:09:50 PM Deleted User c:\System Volume Information\_restore{AF9571D3-1F3B-45EC-9967-8850CC64214E}\RP1195\A0124131.exe\17.nsis\3.nsis Generic StartPage(Trojan)
1/23/2010 12:22:42 PM Scan Summary USER-T22\User Scan Summary
1/23/2010 12:22:42 PM Scan Summary USER-T22\User Processes scanned : 48
1/23/2010 12:22:42 PM Scan Summary USER-T22\User Processes detected : 0
1/23/2010 12:22:42 PM Scan Summary USER-T22\User Processes cleaned : 0
1/23/2010 12:22:42 PM Scan Summary USER-T22\User Boot sectors scanned : 1
1/23/2010 12:22:42 PM Scan Summary USER-T22\User Boot sectors detected: 0
1/23/2010 12:22:42 PM Scan Summary USER-T22\User Boot sectors cleaned : 0
1/23/2010 12:22:42 PM Scan Summary USER-T22\User Files scanned : 123670
1/23/2010 12:22:42 PM Scan Summary USER-T22\User Files with detections: 15
1/23/2010 12:22:42 PM Scan Summary USER-T22\User File detections : 26
1/23/2010 12:22:42 PM Scan Summary USER-T22\User Files cleaned : 0
1/23/2010 12:22:42 PM Scan Summary USER-T22\User Files deleted : 15
1/23/2010 12:22:42 PM Scan Summary USER-T22\User Files not scanned : 37
1/23/2010 12:22:42 PM Scan Summary USER-T22\User Run time : 1:25:19
1/23/2010 12:22:42 PM Scan Complete USER-T22\User Full Scan

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Re: Help needed Multiple Virii

Post by guerro on 23rd January 2010, 9:15 pm

Looks like I may have successfully cleaned this thing. If so, do I need to remove combofix and/or any other software?

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Re: Help needed Multiple Virii

Post by Dr Jay on 24th January 2010, 2:35 am

Now to get you off to a good start we will clean your restore points so that all the bad stuff is gone for good. Then if you need to restore at some stage you will be clean. There are several ways to reset your restore points, but this is my method:
  • Select Start > All Programs > Accessories > System tools > System Restore.
  • On the dialogue box that appears select Create a Restore Point
  • Click NEXT
  • Enter a name e.g. Clean
  • Click CREATE

You now have a clean restore point, to get rid of the bad ones:
  • Select Start > All Programs > Accessories > System tools > Disk Cleanup.
  • In the Drop down box that appears select your main drive e.g. C
  • Click OK
  • The System will do some calculation and the display a dialogue box with TABS
  • Select the More Options Tab.
  • At the bottom will be a system restore box with a CLEANUP button click this
  • Accept the Warning and select OK again, the program will close and you are done

==

To remove all of the tools we used and the files and folders they created, please do the following:
Please download [You must be registered and logged in to see this link.] by OldTimer:

  • Save it to your Desktop.
  • Double click OTC.exe.
  • Click the CleanUp! button.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes.

Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.

==

Download Security Check by screen317 from [You must be registered and logged in to see this link.] or [You must be registered and logged in to see this link.].
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


Dr. Jay (DJ)


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Re: Help needed Multiple Virii

Post by guerro on 24th January 2010, 4:01 am

Results of screen317's Security Check version 0.99.1
Windows XP Service Pack 3
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
McAfee VirusScan Enterprise
Antivirus up to date!
``````````````````````````````
Anti-malware/Other Utilities Check:

Java Web Start
Java(TM) 6 Update 17
Java(TM) SE Runtime Environment 6 Update 1
Java(TM) 6 Update 5
Java 2 Runtime Environment, SE v1.4.1_02
Out of date Java installed!
Adobe Flash Player 10
Adobe Reader 8.1.6
Out of date Adobe Reader installed!
``````````````````````````````
Process Check:
objlist.exe by Laurent

McAfee VirusScan Enterprise mcshield.exe
McAfee VirusScan Enterprise vstskmgr.exe
``````````````````````````````
DNS Vulnerability Check:

GREAT! (Not vulnerable to DNS cache poisoning)

`````````End of Log```````````

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Re: Help needed Multiple Virii

Post by Dr Jay on 24th January 2010, 4:10 am

Please download the newest version of Adobe Acrobat Reader from [You must be registered and logged in to see this link.]

Before installing: it is important to remove older versions of Acrobat Reader since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs.
Search in the list for all previous installed versions of Adobe Acrobat Reader. Uninstall/Remove each of them.

Once old versions are gone, please install the newest version.

==

Please download the newest version of Java from [You must be registered and logged in to see this link.].

Before installing: it is important to remove older versions of Java since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs.
Search in the list for all previous installed versions of Java. (J2SE Runtime Environment). Please uninstall/remove each of them.

Once old versions are gone, please install the newest version.

==

Please read the following information that I have provided, which will help you prevent malicious software in the future. Please keep in mind, malware is a continuous danger on the Internet. It is highly important to stay safe while browsing, to prevent re-infection.

Software recommendations

AntiSpyware

  • [You must be registered and logged in to see this link.]
    SpywareBlaster is a program that prevents spyware from installing on your computer. A tutorial on using SpywareBlaster may be found [You must be registered and logged in to see this link.].
  • [You must be registered and logged in to see this link.].
    Spybot - Search & Destroy is a spyware and adware removal program. It also has realtime protection, TeaTimer to help safeguard your computer against spyware. (The link for Spybot - Search & Destroy contains a tutorial that will help you download, install, and begin using Spybot).


NOTE: Please keep ALL of these programs up-to-date and run them whenever you suspect a problem to prevent malware problems.

Resident Protection help
A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall, and scanning anti-spyware program at a time. Passive protectors such as SpywareBlaster can be run with any of them.

Rogue programs help
There are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:
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Securing your computer

  • [You must be registered and logged in to see this link.] - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  • [You must be registered and logged in to see this link.] replaces your current HOSTS file with one containing well known ad sites and other bad sites. This prevents your computer from connecting to those sites by redirecting them to 127.0.0.1, which is your local computer's loopback address, meaning it will be difficult to infect your computer in the future.


Please consider using an alternate browser
Mozilla's Firefox browser is a very good alternative. In addition to being generally more secure than Internet Explorer, it has a very good built-in popup blocker and add-ons, like NoScript, can make it even more secure. Opera is another good option.

If you are interested:


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Re: Help needed Multiple Virii

Post by guerro on 24th January 2010, 4:29 am

I removed the old Java components and removed the Adobe REader 5.0. But got a fatal error when trying to unistall adobe reader 8.1

The error read: HKEY_LOCAL_MACHINE\Software.....
Verify that you have sufficient access to that key....

It then backed out of the uninstall.

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Re: Help needed Multiple Virii

Post by Dr Jay on 24th January 2010, 4:59 am

See this article to manually remove it: [You must be registered and logged in to see this link.]


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Re: Help needed Multiple Virii

Post by guerro on 24th January 2010, 5:29 am

Sounds good. Thanks for all your help.

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Re: Help needed Multiple Virii

Post by Dr Jay on 24th January 2010, 9:39 am

You're welcome.


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