have downloaded malwarebyte but it wont open!

View previous topic View next topic Go down

have downloaded malwarebyte but it wont open!

Post by ferris60435 on 23rd January 2010, 5:05 am

If I try to run it i just get the hour glass for a few seconds. I am infected with the malware defense virus -please help!

ferris60435
Novice
Novice

Posts Posts : 5
Joined Joined : 2010-01-23
OS OS : XP
Points Points : 25181
# Likes # Likes : 0

View user profile

Back to top Go down

Re: have downloaded malwarebyte but it wont open!

Post by Dr Jay on 23rd January 2010, 4:14 pm

  1. As this infection deletes a core executable of Malwarebytes' we will need to download a new copy of it and put it in the C:\program files\Malwarebytes' Anti-Malware\ folder. To download the file please click on the following link: [You must be registered and logged in to see this link.]

    When your browser prompts you where to save it to, please save it to the C:\program files\Malwarebytes' Anti-Malware\ folder. When downloading the file, it will have a random filename. Please leave the filename the way it is as it is important that it is not changed. You may want to write down the name of the file as you will need to know the name in the next step.
  2. Once the file has been downloaded, open the C:\program files\Malwarebytes' Anti-Malware\ folder and double-click on the file you downloaded in step 8. MBAM will now start and you will be at the main program screen.


Dr. Jay (DJ)


[You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.]

Dr Jay
Head Administrator
Head Administrator

Posts Posts : 14314
Joined Joined : 2009-09-06
Gender Gender : Male
OS OS : Windows 10 Home & Pro
Arch. Arch. : x64 (64-bit)
Protection Protection : Bitdefender Total Security
Points Points : 302989
# Likes # Likes : 10

View user profile

Back to top Go down

Re: have downloaded malwarebyte but it wont open!

Post by ferris60435 on 23rd January 2010, 6:06 pm

i get a error code 707 (3,0) when i try to run the file from your link - i use mozilla does that matter?

ferris60435
Novice
Novice

Posts Posts : 5
Joined Joined : 2010-01-23
OS OS : XP
Points Points : 25181
# Likes # Likes : 0

View user profile

Back to top Go down

Re: have downloaded malwarebyte but it wont open!

Post by DJCastano on 23rd January 2010, 6:38 pm

Moderated Message: Hello, your comment has been removed. Please do not post in another member's topic. If you need help, please read [You must be registered and logged in to see this link.] over and [You must be registered and logged in to see this link.] to open a new topic.

DJCastano
Beginner
Beginner

Posts Posts : 1
Joined Joined : 2010-01-23
OS OS : Windows Vista
Points Points : 25145
# Likes # Likes : 0

View user profile

Back to top Go down

Re: have downloaded malwarebyte but it wont open!

Post by ferris60435 on 23rd January 2010, 7:30 pm

ok i am a novice - downloaded the program - how do i change the executable??

ferris60435
Novice
Novice

Posts Posts : 5
Joined Joined : 2010-01-23
OS OS : XP
Points Points : 25181
# Likes # Likes : 0

View user profile

Back to top Go down

Re: have downloaded malwarebyte but it wont open!

Post by Dr Jay on 24th January 2010, 1:30 am

1. When downloading, do not open the file. Just Save it to your Desktop.

2. Go to C:\Program Files\Malwarebytes' Anti-Malware

3. Locate mbam.exe, the file, and delete it (if present).

4. Drag the random MBAM download from the Desktop and drop it in to the C:\Program Files\Malwarebytes' Anti-Malware folder.

5. Double-click on the random file, and it shall launch Malwarebytes' Anti-Malware.


Dr. Jay (DJ)


[You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.]

Dr Jay
Head Administrator
Head Administrator

Posts Posts : 14314
Joined Joined : 2009-09-06
Gender Gender : Male
OS OS : Windows 10 Home & Pro
Arch. Arch. : x64 (64-bit)
Protection Protection : Bitdefender Total Security
Points Points : 302989
# Likes # Likes : 10

View user profile

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum