internet explorer cannot display the webpage

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internet explorer cannot display the webpage

Post by bobc on Sat Jan 23, 2010 12:08 am

running windows vista 64 on HP Pavillion. Previous problem... i could not install SP... finally ignored it after spending a day on phone with microsoft tech and no sucess.

Now today, I can not connect to internet. My router seems ok, and other computers are working ok. I tried a bunch of the stuff on this formum, but nothing seems to work.

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Re: internet explorer cannot display the webpage

Post by Belahzur on Sat Jan 23, 2010 1:42 am

Please download the current version of HijackThis from [You must be registered and logged in to see this link.]

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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hijack this

Post by bobc on Sat Jan 23, 2010 3:21 am

nothing is ever easy...
I tried to run hijack this as instructed.
I got a message that something went wrong. I was told I would have to do it manually. I tried to get it into notepad, but could not.

Here is what I got when I followed what hijack told me:
# Copyright (c) 1993-2006 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost
::1 localhost

**** i was able to copy the hijak log into a paint file using prntscrn, but I can not put that here.

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hijack this result

Post by bobc on Sat Jan 23, 2010 3:33 am

I went to Trendmicro and loaded the hijakthis version that is not beta... and it worked.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:28:51 PM, on 1/22/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18882)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2009\ievkbd.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\3.5.2.11\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\3.5.2.11\IPSBHO.DLL
O2 - BHO: Microsoft Live Search Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: Microsoft Live Search Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\3.5.2.11\coIEPlg.dll
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [AVP] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe autorun=AUTORUN
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-127719306-745603230-1575728969-1001\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'QBDataServiceUser19')
O9 - Extra button: Web traffic protection statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2009\SCIEPlgn.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - [You must be registered and logged in to see this link.]
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - [You must be registered and logged in to see this link.]
O18 - Protocol: intu-help-qb2 - {84D77A00-41B5-4B8B-8ADF-86486D72E749} - C:\Program Files (x86)\Intuit\QuickBooks 2009\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files (x86)\Norton 360\Engine\3.5.2.11\coIEPlg.dll
O20 - AppInit_DLLs: C:\PROGRA~2\Google\GOOGLE~1\GOEC62~1.DLL,C:\PROGRA~2\KASPER~1\KASPER~1\mzvkbd.dll,C:\PROGRA~2\KASPER~1\KASPER~1\mzvkbd3.dll
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Kaspersky Anti-Virus (AVP) - Kaspersky Lab - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: QuickBooksDB19 - Intuit, Inc. - C:\PROGRA~2\Intuit\QUICKB~1\QBDBMgrN.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 8384 bytes

bobc
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Re: internet explorer cannot display the webpage

Post by bobc on Sat Jan 23, 2010 1:18 pm

Any idea what I can try next - cannot display the webpage

bobc
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Re: internet explorer cannot display the webpage

Post by Belahzur on Sat Jan 23, 2010 7:29 pm

Download [You must be registered and logged in to see this link.] by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Re: internet explorer cannot display the webpage

Post by bobc on Sun Jan 24, 2010 2:19 am

OTL logfile created on: 1/23/2010 9:10:15 PM - Run 1
OTL by OldTimer - Version 3.1.26.0 Folder = C:\Users\Bob Dell\Desktop
64bit-Windows Vista Home Premium Edition Service Pack 1 (Version = 6.0.6001) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18882)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

6.00 Gb Total Physical Memory | 4.00 Gb Available Physical Memory | 69.00% Memory free
12.00 Gb Paging File | 10.00 Gb Available in Paging File | 86.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 582.97 Gb Total Space | 514.18 Gb Free Space | 88.20% Space Free | Partition Type: NTFS
Drive D: | 13.20 Gb Total Space | 1.80 Gb Free Space | 13.68% Space Free | Partition Type: NTFS
Drive E: | 39.28 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: UDF
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: HP6720-BOB
Current User Name: Bob Dell
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Include 64bit Scans
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard

========== Processes (SafeList) ==========

PRC - [2010/01/23 21:09:39 | 00,547,328 | ---- | M] (OldTimer Tools) -- C:\Users\Bob Dell\Desktop\OTL.exe
PRC - [2009/07/16 20:03:26 | 00,024,576 | ---- | M] (Intuit) -- C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
PRC - [2008/07/09 22:46:28 | 00,131,072 | ---- | M] (Intuit, Inc.) -- C:\Program Files (x86)\Intuit\QuickBooks 2009\QBDBMgrN.exe


========== Modules (SafeList) ==========

MOD - [2010/01/23 21:09:39 | 00,547,328 | ---- | M] (OldTimer Tools) -- C:\Users\Bob Dell\Desktop\OTL.exe
MOD - [2008/11/11 20:00:26 | 00,079,112 | ---- | M] (Kaspersky Lab) -- C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2009\mzvkbd3.dll
MOD - [2008/11/11 20:00:26 | 00,079,112 | ---- | M] (Kaspersky Lab) -- C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2009\mzvkbd.dll
MOD - [2008/01/20 21:50:03 | 00,450,048 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWOW64\comdlg32.dll
MOD - [2008/01/20 21:48:06 | 01,684,480 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18000_none_5cdbaa5a083979cc\comctl32.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2008/02/19 08:12:32 | 00,565,928 | ---- | M] () [Disabled | Stopped] -- C:\Windows\SysNative\lxbkcoms.exe -- (lxbk_device)
SRV:64bit: - [2008/01/20 21:47:32 | 00,383,544 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2009/12/12 18:18:25 | 00,030,192 | ---- | M] (Google) [Disabled | Stopped] -- C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe -- (GoogleDesktopManager-110309-193829)
SRV - [2009/10/07 20:58:04 | 00,643,076 | ---- | M] (NCH Software) [Disabled | Stopped] -- C:\Program Files (x86)\NCH Software\Eyeline\eyeline.exe -- (EyelineService)
SRV - [2009/10/07 20:57:38 | 00,946,180 | ---- | M] (NCH Software) [Disabled | Stopped] -- C:\Program Files (x86)\NCH Software\BroadCam\broadcam.exe -- (BroadCamService)
SRV - [2009/09/28 09:19:32 | 00,016,792 | ---- | M] (WebEx Communications, Inc.) [Disabled | Stopped] -- C:\ProgramData\WebEx\MyWebEx\319\atnthost.exe -- (atnthost)
SRV - [2009/08/22 03:26:07 | 00,117,640 | R--- | M] (Symantec Corporation) [Disabled | Stopped] -- C:\Program Files (x86)\Norton 360\Engine\3.5.2.11\ccSvcHst.exe -- (N360)
SRV - [2009/07/20 15:46:06 | 00,536,580 | ---- | M] (NCH Software) [Disabled | Stopped] -- C:\Program Files (x86)\NCH Software\Fling\fling.exe -- (FlingService)
SRV - [2009/07/16 20:03:26 | 00,024,576 | ---- | M] (Intuit) [Auto | Running] -- C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe -- (QBCFMonitorService)
SRV - [2009/03/12 09:44:32 | 00,184,968 | ---- | M] (SPAMfighter ApS) [Disabled | Stopped] -- C:\Program Files (x86)\SPAMfighter\sfus.exe -- (SPAMfighter Update Service)
SRV - [2009/03/03 05:19:28 | 00,691,200 | ---- | M] (FileZilla Project) [Disabled | Stopped] -- C:\Program Files (x86)\FileZilla Server\FileZilla Server.exe -- (FileZilla Server)
SRV - [2008/11/18 14:45:28 | 00,061,440 | ---- | M] (Intuit Inc.) [Disabled | Stopped] -- C:\Program Files (x86)\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe -- (QBFCService)
SRV - [2008/11/11 19:59:16 | 00,206,088 | ---- | M] (Kaspersky Lab) [Auto | Stopped] -- C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe -- (AVP)
SRV - [2008/10/09 10:56:48 | 00,094,208 | ---- | M] (Hewlett-Packard) [Disabled | Stopped] -- c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe -- (HP Health Check Service)
SRV - [2008/08/22 17:19:14 | 00,073,728 | ---- | M] (Hewlett-Packard Company) [Disabled | Stopped] -- c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe -- (LightScribeService)
SRV - [2008/07/27 13:01:49 | 00,093,184 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_64)
SRV - [2008/07/09 22:46:28 | 00,131,072 | ---- | M] (Intuit, Inc.) [On_Demand | Running] -- C:\Program Files (x86)\Intuit\QuickBooks 2009\QBDBMgrN.exe -- (QuickBooksDB19)
SRV - [2008/05/05 17:25:46 | 00,165,416 | ---- | M] (WildTangent, Inc.) [Disabled | Stopped] -- C:\Program Files (x86)\HP Games\My HP Game Console\GameConsoleService.exe -- (GameConsoleService)
SRV - [2008/02/19 08:12:18 | 00,537,256 | ---- | M] ( ) [Disabled | Stopped] -- C:\Windows\SysWow64\lxbkcoms.exe -- (lxbk_device)
SRV - [2006/11/02 08:34:14 | 00,000,000 | ---D | M] [Unknown | Stopped] -- C:\Windows\SysWOW64\Msdtc -- (MSDTC)
SRV - [2006/11/02 01:35:15 | 00,060,994 | ---- | M] () [On_Demand | Stopped] -- C:\Windows\SysWOW64\wbem\vds.mof -- (vds)
SRV - [2006/11/02 01:35:15 | 00,055,846 | ---- | M] () [On_Demand | Stopped] -- C:\Windows\SysWOW64\wbem\vss.mof -- (VSS)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2010/01/22 15:51:06 | 00,247,312 | ---- | M] () [File_System | System | Running] -- C:\Windows\SysNative\DRIVERS\klif.sys -- (KLIF)
DRV:64bit: - [2009/08/22 03:26:08 | 00,583,296 | ---- | M] () [Kernel | System | Running] -- C:\Windows\SysNative\Drivers\N360x64\0305020.00B\ccHPx64.sys -- (ccHP)
DRV:64bit: - [2009/08/22 03:26:08 | 00,476,720 | ---- | M] () [File_System | System | Stopped] -- C:\Windows\SysNative\Drivers\N360x64\0305020.00B\SRTSP64.SYS -- (SRTSP)
DRV:64bit: - [2009/08/22 03:26:08 | 00,402,992 | ---- | M] () [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\N360x64\0305020.00B\SYMEFA64.SYS -- (SymEFA)
DRV:64bit: - [2009/08/22 03:26:08 | 00,334,384 | ---- | M] () [Kernel | System | Running] -- C:\Windows\SysNative\Drivers\N360x64\0305020.00B\BHDrvx64.sys -- (BHDrvx64)
DRV:64bit: - [2009/08/22 03:26:08 | 00,278,576 | ---- | M] () [Kernel | System | Running] -- C:\Windows\SysNative\Drivers\N360x64\0305020.00B\SYMTDI.SYS -- (SYMTDI)
DRV:64bit: - [2009/08/22 03:26:08 | 00,120,880 | ---- | M] () [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\N360x64\0305020.00B\SYMFW.SYS -- (SYMFW)
DRV:64bit: - [2009/08/22 03:26:08 | 00,056,880 | ---- | M] () [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\N360x64\0305020.00B\SYMNDISV.SYS -- (SYMNDISV)
DRV:64bit: - [2009/08/22 03:26:08 | 00,032,304 | ---- | M] () [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0305020.00B\SRTSPX64.SYS -- (SRTSPX) Symantec Real Time Storage Protection (PEL)
DRV:64bit: - [2009/08/18 18:24:39 | 00,172,592 | ---- | M] () [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\SYMEVENT64x86.SYS -- (SymEvent)
DRV:64bit: - [2009/08/18 18:24:15 | 00,034,152 | R--- | M] () [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2009/08/18 14:21:16 | 00,031,280 | R--- | M] () [Kernel | System | Running] -- C:\Windows\SysNative\DRIVERS\SymIMv.sys -- (SymIM)
DRV:64bit: - [2008/09/09 20:19:36 | 00,025,888 | ---- | M] (PC-Doctor, Inc.) [Kernel | On_Demand | Stopped] -- C:\Program Files\PC-Doctor for Windows\pcd5srvc_x64.pkms -- (PCD5SRVC{8AAF211B-043E02A9-05040000})
DRV:64bit: - [2008/07/21 17:34:42 | 00,147,984 | ---- | M] () [Kernel | System | Running] -- C:\Windows\SysNative\DRIVERS\kl1.sys -- (kl1)
DRV:64bit: - [2008/07/09 17:28:32 | 00,026,128 | ---- | M] () [Kernel | System | Running] -- C:\Windows\SysNative\DRIVERS\klim6.sys -- (KLIM6)
DRV:64bit: - [2008/04/16 14:49:34 | 00,028,416 | ---- | M] () [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\RimUsb_AMD64.sys -- (RimUsb)
DRV:64bit: - [2008/02/26 12:18:00 | 00,615,424 | ---- | M] () [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\netr7364.sys -- (netr7364)
DRV:64bit: - [2008/01/29 17:29:42 | 00,037,392 | ---- | M] () [File_System | Boot | Running] -- C:\Windows\SysNative\DRIVERS\klbg.sys -- (KLBG)
DRV:64bit: - [2008/01/20 21:47:28 | 00,046,080 | ---- | M] () [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\DRIVERS\wpdusb.sys -- (WpdUsb)
DRV:64bit: - [2007/04/12 13:45:55 | 00,018,592 | ---- | M] () [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hpfx64bulk.sys -- (HPFXBULK)
DRV - [2009/10/28 17:37:21 | 00,466,992 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091217.002\IDSviA64.sys -- (IDSVia64)
DRV - [2009/08/30 03:00:00 | 00,475,696 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys -- (eeCtrl)
DRV - [2009/08/30 03:00:00 | 00,132,656 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2008/09/26 05:36:34 | 00,027,632 | ---- | M] (Cyberlink Corp.) [Kernel | Auto | Running] -- c:\Program Files (x86)\Hewlett-Packard\Media\DVD\000.fcl -- ({55662437-DA8C-40c0-AADA-2C816A897A49})
DRV - [2006/09/18 16:36:40 | 00,003,066 | ---- | M] () [Kernel | Boot | Running] -- C:\Windows\SysWOW64\wbem\tcpip.mof -- (Tcpip)
DRV - [2006/09/18 16:35:23 | 00,001,088 | ---- | M] () [Kernel | On_Demand | Running] -- C:\Windows\SysWOW64\wbem\mpsdrv.mof -- (mpsdrv)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,CustomSearch = [You must be registered and logged in to see this link.]

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..extensions.enabledItems: {22119944-ED35-4ab1-910B-E619EA06A115}:6.9.97

FF - HKLM\software\mozilla\Mozilla Firefox 3.5.7\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2010/01/06 13:34:11 | 00,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.5.7\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2010/01/06 13:34:10 | 00,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.6b5\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox 3.6 Beta 5\components [2010/01/06 13:51:17 | 00,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.6b5\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox 3.6 Beta 5\plugins [2010/01/06 13:51:16 | 00,000,000 | ---D | M]

[2009/07/15 08:32:09 | 00,000,000 | ---D | M] -- C:\Users\Bob Dell\AppData\Roaming\Mozilla\Extensions
[2009/10/16 09:50:50 | 00,000,000 | ---D | M] -- C:\Users\Bob Dell\AppData\Roaming\Mozilla\Firefox\Profiles\03dcs13w.default\extensions
[2010/01/06 13:34:10 | 00,000,000 | ---D | M] -- C:\Program Files (x86)\Mozilla Firefox\extensions

O1 HOSTS File: ([2006/09/18 16:37:24 | 00,000,761 | ---- | M]) - C:\Windows\SysNative\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2:64bit: - BHO: (IEVkbdBHO Class) - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2009\x64\ievkbd.dll (Kaspersky Lab)
O2 - BHO: (&Yahoo! Toolbar Helper) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
O2 - BHO: (Adobe PDF Link Helper) - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll (Adobe Systems Incorporated)
O2 - BHO: (IEVkbdBHO Class) - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2009\ievkbd.dll (Kaspersky Lab)
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\3.5.2.11\CoIEPlg.dll (Symantec Corporation)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\3.5.2.11\IPSBHO.dll (Symantec Corporation)
O2 - BHO: (Microsoft Live Search Toolbar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll (Microsoft Corp.)
O2 - BHO: (Java(tm) Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (SingleInstance Class) - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll (Yahoo! Inc)
O3 - HKLM\..\Toolbar: (Microsoft Live Search Toolbar) - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll (Microsoft Corp.)
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\3.5.2.11\CoIEPlg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (Yahoo! Toolbar) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {724D43A0-0D85-11D4-9908-00400523E39A} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\3.5.2.11\CoIEPlg.dll (Symantec Corporation)
O4 - HKLM..\Run: [Adobe ARM] C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [AVP] C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe (Kaspersky Lab)
O4 - HKCU..\Run: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe (Hewlett-Packard)
O4 - HKCU..\Run: [RoboForm] C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe File not found
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O9:64bit: - Extra Button: Web traffic protection statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2009\x64\SCIEPlgn.dll (Kaspersky Lab)
O9 - Extra Button: Web traffic protection statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2009\SCIEPlgn.dll (Kaspersky Lab)
O9 - Extra Button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll (Microsoft Corporation)
O13 - gopher Prefix: missing
O13 - gopher Prefix: missing
O15 - HKCU\..Trusted Ranges: Range1 ([http] in Local intranet)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} [You must be registered and logged in to see this link.] (Java Plug-in 1.6.0_15)
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} [You must be registered and logged in to see this link.] (CamImage Class)
O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} [You must be registered and logged in to see this link.] (Java Plug-in 1.6.0_07)
O16 - DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} [You must be registered and logged in to see this link.] (Java Plug-in 1.6.0_15)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} [You must be registered and logged in to see this link.] (Java Plug-in 1.6.0_15)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} [You must be registered and logged in to see this link.] (Shockwave Flash Object)
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} [You must be registered and logged in to see this link.] (GpcContainer Class)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.254
O18:64bit: - Protocol\Handler\intu-help-qb2 {84D77A00-41B5-4b8b-8ADF-86486D72E749} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-itss {0A9007C0-4076-11D3-8789-0000F8105754} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\qbwc {FC598A64-626C-4447-85B8-53150405FD57} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\symres {AA1061FE-6C41-421f-9344-69640C9732AB} - Reg Error: Key error. File not found
O18 - Protocol\Handler\intu-help-qb2 {84D77A00-41B5-4b8b-8ADF-86486D72E749} - C:\Program Files (x86)\Intuit\QuickBooks 2009\HelpAsyncPluggableProtocol.dll (Intuit, Inc.)
O18 - Protocol\Handler\symres {AA1061FE-6C41-421f-9344-69640C9732AB} - C:\Program Files (x86)\Norton 360\Engine\3.5.2.11\CoIEPlg.dll (Symantec Corporation)
O20 - AppInit_DLLs: (C:\PROGRA~2\Google\GOOGLE~1\GOEC62~1.DLL) - C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktopNetwork3.dll (Google)
O20 - AppInit_DLLs: (C:\PROGRA~2\KASPER~1\KASPER~1\mzvkbd.dll) - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2009\mzvkbd.dll (Kaspersky Lab)
O20 - AppInit_DLLs: (C:\PROGRA~2\KASPER~1\KASPER~1\mzvkbd3.dll) - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2009\mzvkbd3.dll (Kaspersky Lab)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20:64bit: - Winlogon\Notify\klogon: DllName - Reg Error: Key error. - C:\Windows\SysNative\klogon.dll ()
O24 - Desktop WallPaper: C:\Windows\Web\Wallpaper\img24.jpg
O24 - Desktop BackupWallPaper: C:\Windows\Web\Wallpaper\img24.jpg
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2008/08/04 15:03:54 | 00,000,047 | R--- | M] () - E:\autorun.inf -- [ UDF ]
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
64bit: O35 - comfile [open] -- "%1" %* File not found
64bit: O35 - exefile [open] -- "%1" %* File not found
O35 - comfile [open] -- "%1" %*
O35 - exefile [open] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2010/01/23 21:09:46 | 00,547,328 | ---- | C] (OldTimer Tools) -- C:\Users\Bob Dell\Desktop\OTL.exe
[2010/01/22 22:28:45 | 00,000,000 | ---D | C] -- C:\Program Files (x86)\Trend Micro
[2010/01/22 22:28:39 | 00,812,344 | ---- | C] (Trend Micro Inc.) -- C:\Users\Bob Dell\Desktop\HijackThisInstaller.exe
[2010/01/22 22:00:37 | 00,000,000 | ---D | C] -- C:\Program Files (x86)\hijackthis
[2010/01/22 18:30:00 | 01,445,888 | ---- | C] (Option^Explicit Software Solutions) -- C:\Users\Bob Dell\Desktop\WinsockxpFix.exe
[2010/01/22 15:51:31 | 00,000,000 | ---D | C] -- C:\ProgramData\Kaspersky Lab
[2010/01/22 15:51:31 | 00,000,000 | ---D | C] -- C:\Program Files (x86)\Kaspersky Lab
[2010/01/22 15:50:21 | 00,000,000 | ---D | C] -- C:\ProgramData\Kaspersky Lab Setup Files
[2010/01/22 12:45:12 | 00,916,480 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\wininet.dll
[2010/01/22 12:45:11 | 01,469,440 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\inetcpl.cpl
[2010/01/22 12:45:11 | 00,594,432 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\msfeeds.dll
[2010/01/22 12:45:11 | 00,387,584 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\iedkcs32.dll
[2010/01/22 12:45:11 | 00,206,848 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\occache.dll
[2010/01/22 12:45:11 | 00,184,320 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\iepeers.dll
[2010/01/22 12:45:11 | 00,173,056 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\ie4uinit.exe
[2010/01/22 12:45:11 | 00,164,352 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\ieui.dll
[2010/01/22 12:45:11 | 00,133,632 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\ieUnatt.exe
[2010/01/22 12:45:11 | 00,109,056 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\iesysprep.dll
[2010/01/22 12:45:11 | 00,071,680 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\iesetup.dll
[2010/01/22 12:45:11 | 00,055,808 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\iernonce.dll
[2010/01/22 12:45:11 | 00,055,296 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\msfeedsbs.dll
[2010/01/22 12:45:11 | 00,025,600 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\jsproxy.dll
[2010/01/22 12:45:11 | 00,013,312 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\msfeedssync.exe
[2010/01/12 22:19:12 | 00,156,672 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\t2embed.dll
[2010/01/12 22:19:12 | 00,072,704 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\fontsub.dll
[2010/01/08 09:47:30 | 00,000,000 | ---D | C] -- C:\hcc email
[2010/01/06 13:51:14 | 00,000,000 | ---D | C] -- C:\Program Files (x86)\Mozilla Firefox 3.6 Beta 5
[2009/12/28 10:22:54 | 00,000,000 | ---D | C] -- C:\2fd53061a82d89f38511a89663f23b43
[2009/06/14 18:57:58 | 00,413,696 | ---- | C] ( ) -- C:\Windows\SysWow64\lxbkinpa.dll
[2009/06/14 18:57:58 | 00,397,312 | ---- | C] ( ) -- C:\Windows\SysWow64\lxbkiesc.dll
[2009/06/14 18:57:57 | 01,224,704 | ---- | C] ( ) -- C:\Windows\SysWow64\lxbkserv.dll
[2009/06/14 18:57:57 | 00,991,232 | ---- | C] ( ) -- C:\Windows\SysWow64\lxbkusb1.dll
[2009/06/14 18:57:57 | 00,696,320 | ---- | C] ( ) -- C:\Windows\SysWow64\lxbkhbn3.dll
[2009/06/14 18:57:57 | 00,643,072 | ---- | C] ( ) -- C:\Windows\SysWow64\lxbkpmui.dll
[2009/06/14 18:57:57 | 00,585,728 | ---- | C] ( ) -- C:\Windows\SysWow64\lxbklmpm.dll
[2009/06/14 18:57:57 | 00,421,888 | ---- | C] ( ) -- C:\Windows\SysWow64\lxbkcomm.dll
[2009/06/14 18:57:57 | 00,163,840 | ---- | C] ( ) -- C:\Windows\SysWow64\lxbkprox.dll
[2009/06/14 18:57:57 | 00,094,208 | ---- | C] ( ) -- C:\Windows\SysWow64\lxbkpplc.dll
[2009/06/14 18:57:56 | 00,684,032 | ---- | C] ( ) -- C:\Windows\SysWow64\lxbkcomc.dll

========== Files - Modified Within 30 Days ==========

[2010/01/23 21:11:00 | 00,786,432 | -HS- | M] () -- C:\Users\Bob Dell\ntuser.dat
[2010/01/23 21:10:27 | 00,000,436 | -H-- | M] () -- C:\Windows\tasks\User_Feed_Synchronization-{3AA1DF14-D323-45EC-8AC4-344498860FBA}.job
[2010/01/23 21:09:39 | 00,547,328 | ---- | M] (OldTimer Tools) -- C:\Users\Bob Dell\Desktop\OTL.exe
[2010/01/23 20:51:58 | 00,003,616 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2010/01/23 20:51:58 | 00,003,616 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2010/01/22 22:28:45 | 00,001,930 | ---- | M] () -- C:\Users\Bob Dell\Desktop\HiJackThis.lnk
[2010/01/22 22:26:10 | 00,812,344 | ---- | M] (Trend Micro Inc.) -- C:\Users\Bob Dell\Desktop\HijackThisInstaller.exe
[2010/01/22 22:12:54 | 00,243,823 | ---- | M] () -- C:\Users\Bob Dell\Desktop\hijack2.jpg
[2010/01/22 22:12:26 | 00,334,649 | ---- | M] () -- C:\Users\Bob Dell\Desktop\hijack1.jpg
[2010/01/22 21:45:46 | 03,831,356 | -HS- | M] () -- C:\Windows\SysNative\drivers\fidbox.dat
[2010/01/22 21:45:42 | 00,254,012 | -HS- | M] () -- C:\Windows\SysNative\drivers\fidbox2.dat
[2010/01/22 21:45:02 | 00,003,124 | -HS- | M] () -- C:\Windows\SysNative\drivers\fidbox2.idx
[2010/01/22 21:43:30 | 00,038,412 | -HS- | M] () -- C:\Windows\SysNative\drivers\fidbox.idx
[2010/01/22 21:40:11 | 01,401,344 | ---- | M] () -- C:\Users\Bob Dell\Desktop\HijackThis.msi
[2010/01/22 18:55:31 | 00,690,960 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2010/01/22 18:55:31 | 00,595,446 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2010/01/22 18:55:31 | 00,101,144 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2010/01/22 18:49:47 | 00,000,006 | -H-- | M] () -- C:\Windows\tasks\SA.DAT
[2010/01/22 18:49:44 | 00,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2010/01/22 18:48:46 | 00,524,288 | -HS- | M] () -- C:\Users\Bob Dell\NTUSER.DAT{01fa271f-e43d-11de-a98c-00248c4aca88}.TMContainer00000000000000000001.regtrans-ms
[2010/01/22 18:48:46 | 00,065,536 | -HS- | M] () -- C:\Users\Bob Dell\NTUSER.DAT{01fa271f-e43d-11de-a98c-00248c4aca88}.TM.blf
[2010/01/22 18:48:38 | 03,411,457 | -H-- | M] () -- C:\Users\Bob Dell\AppData\Local\IconCache.db
[2010/01/22 18:28:50 | 01,445,888 | ---- | M] (Option^Explicit Software Solutions) -- C:\Users\Bob Dell\Desktop\WinsockxpFix.exe
[2010/01/22 15:53:00 | 00,132,816 | ---- | M] () -- C:\Windows\SysNative\drivers\klin.dat
[2010/01/22 15:53:00 | 00,097,583 | ---- | M] () -- C:\Windows\SysNative\drivers\klick.dat
[2010/01/22 15:51:06 | 00,247,312 | ---- | M] () -- C:\Windows\SysNative\drivers\klif.sys
[2010/01/13 18:13:51 | 00,000,456 | ---- | M] () -- C:\Windows\tasks\PCDRScheduledMaintenance.job
[2010/01/06 13:51:18 | 00,001,883 | ---- | M] () -- C:\Users\Public\Desktop\Mozilla Firefox 3.6 Beta 5.lnk
[2010/01/06 13:34:13 | 00,001,780 | ---- | M] () -- C:\Users\Public\Desktop\Mozilla Firefox.lnk
[2010/01/06 11:48:28 | 00,001,919 | ---- | M] () -- C:\Users\Public\Desktop\Adobe Reader 9.lnk
[2010/01/02 02:08:29 | 01,147,904 | ---- | M] () -- C:\Windows\SysNative\wininet.dll
[2010/01/02 02:06:53 | 00,243,712 | ---- | M] () -- C:\Windows\SysNative\occache.dll
[2010/01/02 02:04:33 | 00,700,928 | ---- | M] () -- C:\Windows\SysNative\msfeeds.dll
[2010/01/02 02:04:33 | 00,071,680 | ---- | M] () -- C:\Windows\SysNative\msfeedsbs.dll
[2010/01/02 02:03:42 | 00,031,744 | ---- | M] () -- C:\Windows\SysNative\jsproxy.dll
[2010/01/02 02:03:36 | 01,538,560 | ---- | M] () -- C:\Windows\SysNative\inetcpl.cpl
[2010/01/02 02:03:21 | 02,334,208 | ---- | M] () -- C:\Windows\SysNative\iertutil.dll
[2010/01/02 02:03:21 | 00,219,136 | ---- | M] () -- C:\Windows\SysNative\ieui.dll
[2010/01/02 02:03:21 | 00,132,096 | ---- | M] () -- C:\Windows\SysNative\iesysprep.dll
[2010/01/02 02:03:21 | 00,077,312 | ---- | M] () -- C:\Windows\SysNative\iesetup.dll
[2010/01/02 02:03:20 | 00,072,192 | ---- | M] () -- C:\Windows\SysNative\iernonce.dll
[2010/01/02 02:03:19 | 00,252,416 | ---- | M] () -- C:\Windows\SysNative\iepeers.dll
[2010/01/02 02:03:12 | 00,459,776 | ---- | M] () -- C:\Windows\SysNative\iedkcs32.dll
[2010/01/02 01:38:20 | 00,916,480 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWow64\wininet.dll
[2010/01/02 01:36:10 | 00,206,848 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWow64\occache.dll
[2010/01/02 01:33:32 | 00,594,432 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWow64\msfeeds.dll
[2010/01/02 01:33:32 | 00,055,296 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWow64\msfeedsbs.dll
[2010/01/02 01:32:51 | 00,025,600 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWow64\jsproxy.dll
[2010/01/02 01:32:46 | 01,469,440 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWow64\inetcpl.cpl
[2010/01/02 01:32:33 | 00,164,352 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWow64\ieui.dll
[2010/01/02 01:32:33 | 00,109,056 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWow64\iesysprep.dll
[2010/01/02 01:32:33 | 00,071,680 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWow64\iesetup.dll
[2010/01/02 01:32:32 | 00,184,320 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWow64\iepeers.dll
[2010/01/02 01:32:32 | 00,055,808 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWow64\iernonce.dll
[2010/01/02 01:32:26 | 00,387,584 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWow64\iedkcs32.dll
[2010/01/02 00:25:39 | 00,162,816 | ---- | M] () -- C:\Windows\SysNative\ieUnatt.exe
[2010/01/02 00:25:27 | 00,070,656 | ---- | M] () -- C:\Windows\SysNative\ie4uinit.exe
[2010/01/02 00:24:42 | 00,012,288 | ---- | M] () -- C:\Windows\SysNative\msfeedssync.exe
[2010/01/01 23:57:00 | 00,133,632 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWow64\ieUnatt.exe
[2010/01/01 23:56:50 | 00,173,056 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWow64\ie4uinit.exe
[2010/01/01 23:56:14 | 00,013,312 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWow64\msfeedssync.exe

========== Files Created - No Company Name ==========

[2010/01/22 22:12:54 | 00,243,823 | ---- | C] () -- C:\Users\Bob Dell\Desktop\hijack2.jpg
[2010/01/22 22:12:25 | 00,334,649 | ---- | C] () -- C:\Users\Bob Dell\Desktop\hijack1.jpg
[2010/01/22 22:00:37 | 00,001,930 | ---- | C] () -- C:\Users\Bob Dell\Desktop\HiJackThis.lnk
[2010/01/22 21:42:38 | 01,401,344 | ---- | C] () -- C:\Users\Bob Dell\Desktop\HijackThis.msi
[2010/01/22 15:53:00 | 00,132,816 | ---- | C] () -- C:\Windows\SysNative\drivers\klin.dat
[2010/01/22 15:53:00 | 00,097,583 | ---- | C] () -- C:\Windows\SysNative\drivers\klick.dat
[2010/01/22 15:51:32 | 03,831,356 | -HS- | C] () -- C:\Windows\SysNative\drivers\fidbox.dat
[2010/01/22 15:51:32 | 00,254,012 | -HS- | C] () -- C:\Windows\SysNative\drivers\fidbox2.dat
[2010/01/22 15:51:32 | 00,038,412 | -HS- | C] () -- C:\Windows\SysNative\drivers\fidbox.idx
[2010/01/22 15:51:32 | 00,003,124 | -HS- | C] () -- C:\Windows\SysNative\drivers\fidbox2.idx
[2010/01/22 15:51:06 | 00,247,312 | ---- | C] () -- C:\Windows\SysNative\drivers\klif.sys
[2010/01/22 12:45:15 | 09,238,016 | ---- | C] () -- C:\Windows\SysNative\mshtml.dll
[2010/01/22 12:45:14 | 12,462,592 | ---- | C] () -- C:\Windows\SysNative\ieframe.dll
[2010/01/22 12:45:12 | 02,334,208 | ---- | C] () -- C:\Windows\SysNative\iertutil.dll
[2010/01/22 12:45:12 | 01,483,776 | ---- | C] () -- C:\Windows\SysNative\urlmon.dll
[2010/01/22 12:45:12 | 01,147,904 | ---- | C] () -- C:\Windows\SysNative\wininet.dll
[2010/01/22 12:45:11 | 01,538,560 | ---- | C] () -- C:\Windows\SysNative\inetcpl.cpl
[2010/01/22 12:45:11 | 00,700,928 | ---- | C] () -- C:\Windows\SysNative\msfeeds.dll
[2010/01/22 12:45:11 | 00,459,776 | ---- | C] () -- C:\Windows\SysNative\iedkcs32.dll
[2010/01/22 12:45:11 | 00,252,416 | ---- | C] () -- C:\Windows\SysNative\iepeers.dll
[2010/01/22 12:45:11 | 00,243,712 | ---- | C] () -- C:\Windows\SysNative\occache.dll
[2010/01/22 12:45:11 | 00,219,136 | ---- | C] () -- C:\Windows\SysNative\ieui.dll
[2010/01/22 12:45:11 | 00,162,816 | ---- | C] () -- C:\Windows\SysNative\ieUnatt.exe
[2010/01/22 12:45:11 | 00,132,096 | ---- | C] () -- C:\Windows\SysNative\iesysprep.dll
[2010/01/22 12:45:11 | 00,077,312 | ---- | C] () -- C:\Windows\SysNative\iesetup.dll
[2010/01/22 12:45:11 | 00,072,192 | ---- | C] () -- C:\Windows\SysNative\iernonce.dll
[2010/01/22 12:45:11 | 00,071,680 | ---- | C] () -- C:\Windows\SysNative\msfeedsbs.dll
[2010/01/22 12:45:11 | 00,070,656 | ---- | C] () -- C:\Windows\SysNative\ie4uinit.exe
[2010/01/22 12:45:11 | 00,031,744 | ---- | C] () -- C:\Windows\SysNative\jsproxy.dll
[2010/01/22 12:45:11 | 00,012,288 | ---- | C] () -- C:\Windows\SysNative\msfeedssync.exe
[2010/01/22 12:45:10 | 01,638,912 | ---- | C] () -- C:\Windows\SysNative\mshtml.tlb
[2010/01/12 22:19:12 | 00,189,440 | ---- | C] () -- C:\Windows\SysNative\t2embed.dll
[2010/01/12 22:19:12 | 00,096,256 | ---- | C] () -- C:\Windows\SysNative\fontsub.dll
[2010/01/06 13:51:18 | 00,001,883 | ---- | C] () -- C:\Users\Public\Desktop\Mozilla Firefox 3.6 Beta 5.lnk
[2010/01/06 13:34:13 | 00,001,780 | ---- | C] () -- C:\Users\Public\Desktop\Mozilla Firefox.lnk
[2010/01/06 11:48:28 | 00,001,919 | ---- | C] () -- C:\Users\Public\Desktop\Adobe Reader 9.lnk
[2009/09/29 23:34:18 | 00,000,258 | RHS- | C] () -- C:\ProgramData\ntuser.pol
[2009/09/24 12:53:12 | 00,021,504 | ---- | C] () -- C:\Windows\jestertb.dll
[2009/09/21 14:08:18 | 00,000,106 | -HS- | C] () -- C:\Windows\WSYS049.SYS
[2009/07/15 08:38:59 | 00,000,114 | ---- | C] () -- C:\Users\Bob Dell\AppData\Roaming\wklnhst.dat
[2009/06/14 19:01:12 | 00,000,101 | ---- | C] () -- C:\Windows\Lexstat.ini
[2009/06/14 18:57:58 | 00,413,696 | ---- | C] () -- C:\Windows\SysWow64\lxbkutil.dll
[2009/06/14 18:57:58 | 00,274,432 | ---- | C] () -- C:\Windows\SysWow64\LXBKinst.dll
[2009/04/09 14:53:17 | 00,000,090 | ---- | C] () -- C:\Windows\QBChanUtil_Trigger.ini
[2009/02/11 11:44:49 | 00,327,680 | ---- | C] () -- C:\Windows\SysWow64\pythoncom25.dll
[2009/02/11 11:44:49 | 00,102,400 | ---- | C] () -- C:\Windows\SysWow64\pywintypes25.dll
[2008/01/20 21:50:05 | 00,060,124 | ---- | C] () -- C:\Windows\SysWow64\tcpmon.ini
[2008/01/20 21:49:49 | 00,368,640 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll
< End of report >

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Re: internet explorer cannot display the webpage

Post by Belahzur on Sun Jan 24, 2010 2:22 am

Please run OTL.exe.

  • Copy the commands with file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose CopyCrying


    :OTL
    O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No CLSID value found.
    O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {724D43A0-0D85-11D4-9908-00400523E39A} - No CLSID value found.O32 - AutoRun File - [2008/08/04 15:03:54 | 00,000,047 | R--- | M] () - E:\autorun.inf -- [ UDF ]


  • Return to OTL, right click in the "Custom Scans/Fixes" window (under the light green bar) and choose Paste.

  • Click the red Run Fix button.
  • A fix log in Notepad will appear. Copy the contents of the fix log to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTL.exe
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.


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Re: internet explorer cannot display the webpage

Post by bobc on Sun Jan 24, 2010 2:35 am

========== OTL ==========
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{604BC32A-9680-40D1-9AC6-E06B23A1BA4C} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{604BC32A-9680-40D1-9AC6-E06B23A1BA4C}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{724D43A0-0D85-11D4-9908-00400523E39A} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{724D43A0-0D85-11D4-9908-00400523E39A}\ not found.

OTL by OldTimer - Version 3.1.26.0 log created on 01232010_213216

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Re: internet explorer cannot display the webpage

Post by Belahzur on Sun Jan 24, 2010 2:37 am

Hello.

I made a slight error in my script and OTL didn't remove the mountpoint, so I need you to run it again, with the new script below.

Please run OTL.exe.

  • Copy the commands with file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose CopyCrying


    :OTL
    O32 - AutoRun File - [2008/08/04 15:03:54 | 00,000,047 | R--- | M] () - E:\autorun.inf -- [ UDF ]


  • Return to OTL, right click in the "Custom Scans/Fixes" window (under the light green bar) and choose Paste.

  • Click the red Run Fix button.
  • A fix log in Notepad will appear. Copy the contents of the fix log to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTL.exe
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Re: internet explorer cannot display the webpage

Post by bobc on Sun Jan 24, 2010 3:47 am

Still not working... thank you for your efforts thus far. Here is the result

========== OTL ==========
File move failed. E:\autorun.inf scheduled to be moved on reboot.

OTL by OldTimer - Version 3.1.26.0 log created on 01232010_223856

Files\Folders moved on Reboot...
File move failed. E:\autorun.inf scheduled to be moved on reboot.

Registry entries deleted on Reboot...

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Re: internet explorer cannot display the webpage

Post by bobc on Mon Jan 25, 2010 2:02 pm

I am unable to use the internet on my windows vista 64 computer. Last week some diagnostics was recommended, which I did, but I have no idea what to do next. Any ideas will be appreciated. thanks.

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Re: internet explorer cannot display the webpage

Post by Belahzur on Mon Jan 25, 2010 9:56 pm

Hello.
What is the E:\ drive? there's an autorun file on it that needs to go.


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