Computer is totally shutting down with something

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Computer is totally shutting down with something

Post by chriswilliams200921 on 22nd January 2010, 5:03 am

at first everything was running internet and all but i kept having this anti-virus spyware thing pop up in the lower right corner and says bankerfox.a has infected your computer....then it says win32/nequl or something has infected your computer...also i would be on the internet and it would pop up onto another tab porno.org and i would exit it and then a little while later on another tab it would pop up and erectyle disfuction site....and it would consistantly do this with the same two exact sites.....everytime i would try to open my internet options or my task manager it would immediatly close it and say that it had been infected.....now it took over my wireless internet and wont let me open it so i cant even get on the internet on that laptop now....btw it is a vista....incase you need to know that....so now i am on my desktop and i have my wireless in it now.....please help me out....i heard you guys can do wonders.. i would really appreciate it thanks... Smile

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Re: Computer is totally shutting down with something

Post by Belahzur on 22nd January 2010, 10:26 pm

Download [You must be registered and logged in to see this link.] by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


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Re: Computer is totally shutting down with something

Post by chriswilliams200921 on 23rd January 2010, 5:11 am

why would i need to put the info on here about my desktop???....its not my desktop its my laptop....and i cannot access internet on it because the trojan or virus or whatever has taken over the whole computer??

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Re: Computer is totally shutting down with something

Post by Belahzur on 23rd January 2010, 11:14 pm

Hello.

Please then reboot your computer in Safe Mode by doing the following :

  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the second option, to run Windows in Safe Mode with networking, then press Enter.
  • Choose your usual account.

Do you have net connection on the infected machine in Safe Mode?


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Re: Computer is totally shutting down with something

Post by chriswilliams200921 on 24th January 2010, 5:46 am

my vista will not open in safe mode for some reason idk....anymore options?

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Re: Computer is totally shutting down with something

Post by chriswilliams200921 on 24th January 2010, 5:48 am

ok nevermind i got it....now what?

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Re: Computer is totally shutting down with something

Post by chriswilliams200921 on 24th January 2010, 6:02 am

well i got it in safe mode but it will not let me connect to my wireless internet....any other solutions man?

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Re: Computer is totally shutting down with something

Post by Belahzur on 24th January 2010, 4:58 pm

Did you chose network option and not just normal safe mode?


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