virus blocking me from browsing

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virus blocking me from browsing

Post by eskimopie12 on Thu Jan 21, 2010 3:08 am

I have had my computer and been working on it off and on for the past few months but have stopped due to being frustrated. When I go to try to get on either mozilla or IE it says the typical page load error, but when I go to control panel/network connections, it says that im connected to the internet. I have tried downloading the winsock Fix thing. I have done a couple command prompts and nothing is happening. I'm afraid that this may either be a virus, or something I may have messed up internally by aimlessly trying everything I read on the internet. And I would post my Hijack this scan but I can't transfer my saved log from my messed up computer to a blank CD. And I would use a flask drive but It seems now that my computer can't read that i plugged it in...

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Re: virus blocking me from browsing

Post by Belahzur on Thu Jan 21, 2010 11:47 pm

Download [You must be registered and logged in to see this link.] by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


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Re: virus blocking me from browsing

Post by eskimopie12 on Fri Jan 22, 2010 2:50 am

Like I said I can't get the information from my busted computer to this one to upload the scan info. tried flashdrive and blank cd and it just doesn't work. I dont know what to do

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Re: virus blocking me from browsing

Post by Belahzur on Fri Jan 22, 2010 10:00 pm

Hello.

Please then reboot your computer in Safe Mode by doing the following :

  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the second option, to run Windows in Safe Mode with networking, then press Enter.
  • Choose your usual account.

Does the internet work in Safe Mode?


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Re: virus blocking me from browsing

Post by eskimopie12 on Fri Jan 22, 2010 11:57 pm

I actually just got my internet working by downloading a driver on my computer, but the internet is really slow, some programs dont start, and alot of the web pages I go to are blocked. here is my hijack this scan, i would show you the OTL scan but it seems like its being blocked and wont start.

C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [C:\WINDOWS\system32\kdefh.exe] C:\WINDOWS\system32\kdefh.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\RunOnce: [isDeleteMe] "C:\WINDOWS\system32\cmd.exe" /c "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\isDel.bat"
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - Unknown owner - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Unknown owner - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Unknown owner - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe (file missing)
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

--
End of file - 2655 bytes

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Re: virus blocking me from browsing

Post by Belahzur on Sat Jan 23, 2010 1:42 am

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


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Re: virus blocking me from browsing

Post by eskimopie12 on Sat Jan 23, 2010 3:11 am

downloading it now thanks

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Re: virus blocking me from browsing

Post by eskimopie12 on Sat Jan 23, 2010 3:46 am

Once I download it, it does the same thing as all my other antivirus programs. i double click it, and nothing happens. When i look in task manager it only looks like my spybot search and destroy is running, although when i click on that also nothing happens.

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Re: virus blocking me from browsing

Post by Belahzur on Sat Jan 23, 2010 11:01 pm

Download [You must be registered and logged in to see this link.] by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


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Re: virus blocking me from browsing

Post by eskimopie12 on Tue Jan 26, 2010 12:25 am

Yea I can't click on your link, or find the website manually, the site says the page is offline, but all my other sites are working fine...

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Re: virus blocking me from browsing

Post by Belahzur on Tue Jan 26, 2010 1:25 am

Try this instead.

Please download Ice Sword from [You must be registered and logged in to see this link.]

  1. Download the zip to your desktop and extract it.
  2. Open the Ice Sword folder and then launch IceSword.exe.
  3. Will IceSword open?


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