Laptop won't let me get on-line at all (Please READ)

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Laptop won't let me get on-line at all (Please READ)

Post by paneiro369 on Wed 20 Jan 2010, 5:50 am

My Sony Vaio laptop (With Windows XP Home Edition) has stopped connecting to the internet. I recently had to do a complete system restore because of a bad virus. When I restored everything it would no longer connect to the internet.

I have a good connection, the router and wi fi are switched on but the wi-fi light on the laptop no longer goes on, and cannot get online through internet explorer or firefox. I've tried resetting the network connections and switching on and off for the router/wi fi, checked internet options and network setting. Even tried setting up a new network and nȯne of this worked. I did notice that went I went to the "1394 Connection" under Network connections it says firewalled but even when I turn that off it still won't connect.

Also when I go to System>Hardware>Device Manager> right below when it says Network Adapters there is another Drop Tap that says "Other Devices" such as Ethernet Controller, Mass Storage Controller, Network Controller, PCI Device, SM Bus Controller, USB 2.0 Camera, Video Controller, and Video Controller (VGA Compatible) all which have Black Exclamation points with a yellow circle around them to the left. Which I guess means the drivers are not installed or not working properly....I'm lost and don't know how to get on the internet again. Hopefully my details are enough for someone to help me figure it out. Might I need a new Network Card? or can I fix this?

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Re: Laptop won't let me get on-line at all (Please READ)

Post by Doctor Inferno on Wed 20 Jan 2010, 5:57 am

Hello,

Open CMD, Reset WINSOCK entries to installation defaults by typing: netsh winsock reset catalog

Reset TCP/IP stack to installation defaults by typing: netsh int ip reset reset.log

Restart your PC.

If it doesn't work, download Winsock XP Fix from here, save it to your Desktop.
http://www.snapfiles.com/get/winsockxpfix.html

Double click on the exe on your Desktop.
Press the "Fix" button, then restart again.

See if you can connect now.


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Re: Laptop won't let me get on-line at all (Please READ)

Post by paneiro369 on Wed 20 Jan 2010, 7:07 am

I'm not too familiar with a lot of the technical jargon. Where can I find CMD? I know that's probably a newbie ass question but that's why I'm here lol.

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Re: Laptop won't let me get on-line at all (Please READ)

Post by Doctor Inferno on Wed 20 Jan 2010, 10:01 am

Hello,

Start >> run >> type in CMD.


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