problem ... please help

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problem ... please help

Post by Dragoness on Wed Jan 20, 2010 1:40 am

my husbands pc wont load windows in regular mode it will start in safe mode and it was working fine today we went and got a new keyboard (nothing special) and when we changed the keyboard is when the problem started I dont know if there is a connection... we also ran the malewarebytes in safe mode and it found no problem... Please help.. He has a sign in here but cant remember the password.. he asked a question in this masseage board a few days ago ( nightstocker ) and was told nothing was wrong except he had to antivirus programs running at once so got rid of one... Thank you

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Re: problem ... please help

Post by Dragoness on Wed Jan 20, 2010 6:16 pm

Hi , still have the same problem

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Re: problem ... please help

Post by Dragoness on Wed Jan 20, 2010 7:55 pm

y is no 1 helping?

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Re: problem ... please help

Post by Belahzur on Wed Jan 20, 2010 9:23 pm

Download [You must be registered and logged in to see this link.] by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


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Re: problem ... please help

Post by Dragoness on Wed Jan 20, 2010 11:31 pm

hmm how do I download something if I can only get to safe mode, sorry I know a little about pc but not enough =/

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Re: problem ... please help

Post by Belahzur on Thu Jan 21, 2010 12:05 am

There is an option for Safe Mode with networking that allows net connection even in Safe Mode. Smile


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