Computer locks up in normal mode - cannot run malwarebytes, etc

View previous topic View next topic Go down

Computer locks up in normal mode - cannot run malwarebytes, etc

Post by brycemj on 16th January 2010, 5:33 pm

My computer has become infected and I cannot run Malwarebytes or other software programs in normal mode. I can run it in safe mode. I think my registry files are messed up. I can access the internet in safe mode, but not normal mode, etc. Had a technician come out and he said it was a hardware issue and recommended that I replace computer.

Any help greatly appreciated. Cannot afford new computer.

brycemj
Beginner
Beginner

Posts Posts : 1
Joined Joined : 2010-01-13
OS OS : windows xp
Points Points : 25223
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Computer locks up in normal mode - cannot run malwarebytes, etc

Post by Belahzur on 16th January 2010, 6:29 pm

Please download the current version of HijackThis from [You must be registered and logged in to see this link.]

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
Administrator
Administrator

Posts Posts : 34918
Joined Joined : 2008-08-03
Gender Gender : Male
OS OS : 7 Home Premium x64
Points Points : 245101
# Likes # Likes : 1

View user profile

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum