help please!

View previous topic View next topic Go down

help please!

Post by Katia on 15th January 2010, 11:02 pm

my antivirus keep asking me if i should allow the application: googleupdatetaskmachineua.job to run, what is this and why it keeps bothering me?










Last edited by Katia on 15th January 2010, 11:58 pm; edited 1 time in total (Reason for editing : i forgot my signature =])

Katia
Novice
Novice

Posts Posts : 5
Joined Joined : 2010-01-15
Gender Gender : Female
OS OS : Windows 7
Points Points : 25261
# Likes # Likes : 0

View user profile

Back to top Go down

Re: help please!

Post by Dr Jay on 16th January 2010, 12:04 am

Please download Malwarebytes Anti-Malware from Malwarebytes.org.
Alternate link: BleepingComputer.com.
(Note: if you already have the program installed, just follow the directions. No need to re-download or re-install!)

Double Click mbam-setup.exe to install the application.

(Note: if you already have the program installed, open Malwarebytes from the Start Menu or Desktop shortcut, click the Update tab, and click Check for Updates, before doing the scan as instructed below!)

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • Please save the log to a location you will remember.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

Dr Jay
Head Administrator
Head Administrator

Posts Posts : 14310
Joined Joined : 2009-09-06
Gender Gender : Male
OS OS : Windows 10 Home & Pro
Arch. Arch. : x64 (64-bit)
Protection Protection : Bitdefender Total Security
Points Points : 302971
# Likes # Likes : 10

View user profile

Back to top Go down

Re: help please!

Post by Katia on 16th January 2010, 1:32 am

Malwarebytes' Anti-Malware 1.44
Database version: 3573
Windows 6.1.7600
Internet Explorer 8.0.7600.16385

1/15/2010 8:29:23 PM
mbam-log-2010-01-15 (20-29-23).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 193143
Time elapsed: 1 hour(s), 0 minute(s), 18 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)





Katia
Novice
Novice

Posts Posts : 5
Joined Joined : 2010-01-15
Gender Gender : Female
OS OS : Windows 7
Points Points : 25261
# Likes # Likes : 0

View user profile

Back to top Go down

Re: help please!

Post by Origin on 16th January 2010, 1:45 am

Please Download Kenco.exe by jpshortstuff and save it to your Desktop.

  • Close all other programs before executing!.
  • Double click Kenco.exe, to begin execution. Scan should only take a few minutes.
  • When finished, the log file " Kenco.log" will open in Notepad.
    It will also be saved in the same location as Kenco.exe which should be on your desktop.
  • Please post the contents of that log in your next reply.


While my help is always free, please consider donating to keep this site alive: Donate


Origin
Master
Master

Posts Posts : 2685
Joined Joined : 2009-05-05
Gender Gender : Male
OS OS : Windows Xp Sp3
Points Points : 31523
# Likes # Likes : 0

View user profile

Back to top Go down

Re: help please!

Post by Katia on 16th January 2010, 2:05 am

Kenco by jpshortstuff (31.12.09.1)
Log created at 21:01 on 15/01/2010 (JimmyPoe)

========== Task Unlocker ==========

========== KencoScan ==========
C:\windows\system32\shacct.dll -> Error setting security information [5]!

========== C:\windows\Tasks ==========
GoogleUpdateTaskMachineCore.job -> [11:31 11/01/2010] 882 bytes
GoogleUpdateTaskMachineUA.job -> [11:31 11/01/2010] 886 bytes

-=E.O.F=-[center]

Katia
Novice
Novice

Posts Posts : 5
Joined Joined : 2010-01-15
Gender Gender : Female
OS OS : Windows 7
Points Points : 25261
# Likes # Likes : 0

View user profile

Back to top Go down

Re: help please!

Post by Origin on 16th January 2010, 2:55 am

Its ok, its just google toolbar updating. Allow your anti virus to run it.


While my help is always free, please consider donating to keep this site alive: Donate


Origin
Master
Master

Posts Posts : 2685
Joined Joined : 2009-05-05
Gender Gender : Male
OS OS : Windows Xp Sp3
Points Points : 31523
# Likes # Likes : 0

View user profile

Back to top Go down

Re: help please!

Post by Katia on 16th January 2010, 7:39 am

thank you =]

Katia
Novice
Novice

Posts Posts : 5
Joined Joined : 2010-01-15
Gender Gender : Female
OS OS : Windows 7
Points Points : 25261
# Likes # Likes : 0

View user profile

Back to top Go down

Re: help please!

Post by Dr Jay on 16th January 2010, 8:00 am

Moved this topic, to avoid confusion.

Dr Jay
Head Administrator
Head Administrator

Posts Posts : 14310
Joined Joined : 2009-09-06
Gender Gender : Male
OS OS : Windows 10 Home & Pro
Arch. Arch. : x64 (64-bit)
Protection Protection : Bitdefender Total Security
Points Points : 302971
# Likes # Likes : 10

View user profile

Back to top Go down

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum