Malware Defense has got me down, but not defeated

View previous topic View next topic Go down

Malware Defense has got me down, but not defeated

Post by tapper on Fri Jan 15, 2010 1:33 am

Hello Geek Police and thanks for making your services available to us who need help! My PC is infected with Malware Defense. Im using a Sony VIAO PC with Windows XP home edition. The MD crap started popping up just yesterday. My version of MD seems to be the version that places 3 porn link icons on my desktop. Also as the crap MD pop-ups start to appear I hear audio ads play occasionaly ( I think the last one was for Buick?) . My IE browser still works, but Im afraid to use it, for fear of what information might be comprimised in the background while Im using it, so for now I have unplugged my internet connection to that computer. I ve been a user of Malwarebytes Anti-malware for the past 6 months already, and I thought I would simply run MBAM to get rid of it, but since Ive had the MD infestation , MBAM wont open. I was told to go to safe mode, and to try and run/update MBAM there, but when I select safe mode , the screen just blinks and goes back to the prior dos type screen, I tried all 3 safe mode selections, and nȯne of them are working. I also tried to use sytem restore, and it is not working either, seemingly blocked by MD. So.... I was hoping you could tell me what to do to fix my problem. Thankfully I have this laptop to comunicate to you on,


thanks in advance for your help,

tapper
Beginner
Beginner

Status :
Online
Offline

Posts : 2
Joined : 2010-01-14
OS : windows XP

View user profile

Back to top Go down

Re: Malware Defense has got me down, but not defeated

Post by Dr Jay on Fri Jan 15, 2010 4:41 am

Please visit this webpage for instructions for downloading and running ComboFix:

[You must be registered and logged in to see this link.]

Post the log from ComboFix when you've accomplished that.


Dr. Jay (DJ)


[You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.]

Dr Jay
Head Administrator
Head Administrator

Status :
Online
Offline

Posts : 13711
Joined : 2009-09-06
Gender : Male
OS : Windows 10 Home & Pro

View user profile

Back to top Go down

Re: Malware Defense has got me down, but not defeated

Post by tapper on Fri Jan 15, 2010 10:11 pm

i was not able to download combofix onto my infected machine, so I downloaded it onto this laptop , and while downloading it macaffee said that it blocked the trojan artemis? Then I copied the combofix.exe file to a flash drive and then loaded that file from the flash drive to the infected computers desktop, then when I clicked on it to run it, nothing happened. appears to be blocked from working.

tapper
Beginner
Beginner

Status :
Online
Offline

Posts : 2
Joined : 2010-01-14
OS : windows XP

View user profile

Back to top Go down

Re: Malware Defense has got me down, but not defeated

Post by Dr Jay on Fri Jan 15, 2010 11:52 pm

McAfee probably damaged it. Disable McAfee first, re-download it and transfer it.


Dr. Jay (DJ)


[You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.]

Dr Jay
Head Administrator
Head Administrator

Status :
Online
Offline

Posts : 13711
Joined : 2009-09-06
Gender : Male
OS : Windows 10 Home & Pro

View user profile

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum