PC wont boot after contracting Internet Security 2010

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PC wont boot after contracting Internet Security 2010

Post by Matthais_31 on Wed Jan 13, 2010 11:13 pm

Hi Chaps

Been trying to get my computer to boot for some time now, and just dont seem to be able to crack it. I am working with Windows XP. Having attempted to install an anti-malware program, I was prompted to restart the computer. This turned out to be a serious error, as now my PC wont boot. I get as far as the XP splash, then the BSOD flashs onto the screen, but the computer reboots before I can read the error message.

I have run chkdsk /r, fixboot and fixmbr, nȯne of which have worked. I have read other threads regarding this virus, but they all deal with how to get rid of it once in windows.

Any help getting back into windows without having to wipe the drive would be appreciated (for some reason Windows wont allow me to repair the current install....!!!)

Matthais_31

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Re: PC wont boot after contracting Internet Security 2010

Post by Belahzur on Thu Jan 14, 2010 12:20 am

Please download the current version of HijackThis from [You must be registered and logged in to see this link.]

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.


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Re: PC wont boot after contracting Internet Security 2010

Post by Matthais_31 on Thu Jan 14, 2010 12:33 am

Hi there!

I am afraid I cannot get as far as Windows to download or run anything. And having double checked all my files with Avira, i have decided to despair and wipe the drive - all my important files were backed up on another drive.

All the best

Matthais_31

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Re: PC wont boot after contracting Internet Security 2010

Post by Belahzur on Thu Jan 14, 2010 1:24 am

Okay, thanks for letting me know. I will now close this since you have decided to format.

Please PM me if you have anymore problems within the next week and I will re-open this topic.


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