Sudden popups from security center and malware defense .. HELP!

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Sudden popups from security center and malware defense .. HELP!

Post by brittynicole on Tue Jan 12, 2010 4:45 am

My computer has been running really funky lately, I've had Avast antivirus on my computer for sometime but it seems like it just disappeared and now I'm getting all these popups from my security center saying there's suspicious software and harmful programs on my computer. Also I've been getting these alerts saying my computer is being attacked from remote host.

PLEASE HELP!!

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Re: Sudden popups from security center and malware defense .. HELP!

Post by Dr Jay on Tue Jan 12, 2010 6:40 am

Download avz4.zip from [You must be registered and logged in to see this link.]

  1. Unzip it to your desktop to a folder named avz4
  2. Double click on AVZ.exe to run it.
  3. Run an update by clicking the Auto Update button on the Right of the Log window:
  4. Click Start to begin the update

Note: If you recieve an error message, chose a different source, then click Start again



  1. Start AVZ.

  2. Choose from the menu "File" => "Standard scripts " and mark the
    "Advanced System Analysis with malware removal mode enabled" check box.

  3. Click on the Execute selected scripts.
  4. Automatic scanning, healing and system check will be executed.
  5. A logfile (avz_sysinfo.htm) will be created and saved in the LOG folder in the AVZ directory as virusinfo_syscure.zip.

  6. It is necessary to reboot your machine, because AVZ might disturb some
    program operations (like antiviruses and firewall) during the system
    scan.
  7. All applications will work properly after the system restart.


When restarted


  1. Start AVZ.
  2. Choose from the menu "File" => "Standard scripts " and mark the Advanced System Analysis" check box.

  3. Click on the "Execute selected scripts".

  4. A system check will be automatically performed, and the created logfile
    (avz_sysinfo.htm) will be saved in the LOG folder in the AVZ directory
    as virusinfo_syscheck.zip.


Attach both virusinfo_syscure.zip and virusinfo_syscheck.zip to your next post

To attach a file, do the following:
Go to MediaFire.com and upload them, then post the links here to the downloads.


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Re: Sudden popups from security center and malware defense .. HELP!

Post by brittynicole on Tue Jan 12, 2010 6:08 pm

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Re: Sudden popups from security center and malware defense .. HELP!

Post by brittynicole on Tue Jan 12, 2010 9:34 pm

I'm also getting Security Center Alerts now about many Trojans .. and I also got an Email saying I joined some "AmateurMatch" website, so I'm worried there's some type of keylogger infecting my computer. Please help.

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Re: Sudden popups from security center and malware defense .. HELP!

Post by Dr Jay on Wed Jan 13, 2010 4:31 am

Please visit this webpage for instructions for downloading and running ComboFix:

[You must be registered and logged in to see this link.]

Post the log from ComboFix when you've accomplished that.


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Re: Sudden popups from security center and malware defense .. HELP!

Post by brittynicole on Wed Jan 13, 2010 11:45 pm

The post was too big for me to send so I just uploaded the file to mediafire again. I hope that's okay.

[You must be registered and logged in to see this link.]

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Re: Sudden popups from security center and malware defense .. HELP!

Post by Dr Jay on Thu Jan 14, 2010 12:24 am

Shocking Whoa Wow.

Please use Internet Explorer and run a [You must be registered and logged in to see this link.]

  • Please check I agree with the Terms and Conditions and click Start Here
  • You will need to allow an Active X install for the scan to run.
  • Leave the scanning options at default and click Start Scan
Please post the results in your next reply.


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Re: Sudden popups from security center and malware defense .. HELP!

Post by brittynicole on Thu Jan 14, 2010 1:29 am

I'm sorry! I got this computer FREE from a friend! I don't know what kind of problems were on here before it was given to me, but I'm SO grateful for the help you're giving!


BitDefender Online Scanner







Scan report generated at: Wed, Jan 13, 2010 - 20:21:47









Scan path: C:\;D:\;E:\;F:\;G:\;H:\;















Statistics

Time


00:39:57

Files


256533

Folders


6379

Boot Sectors


0

Archives


1901

Packed Files


11725







Results

Identified Viruses


9

Infected Files


10

Suspect Files


0

Warnings


0

Disinfected


0

Deleted Files


10







Engines Info

Virus Definitions


4856547

Engine build


AVCORE v2.1 Windows/i386 11.0.0.33 (Nov 24 2009)

Scan plugins


17

Archive plugins


44

Unpack plugins


8

E-mail plugins


6

System plugins


4







Scan Settings

First Action


Disinfect

Second Action


Delete

Heuristics


Yes

Enable Warnings


Yes

Scanned Extensions


*;

Exclude Extensions




Scan Emails


Yes

Scan Archives


Yes

Scan Packed


Yes

Scan Files


Yes

Scan Boot


Yes








Scanned File


Status

C:\Documents and Settings\Administrator\Application Data\Sun\Java\Deployment\cache\6.0\52\2220e1f4-1a96cb0f=>myf/y/AppletX.class


Infected with: Trojan.Generic.IS.614610

C:\Documents and Settings\Administrator\Application Data\Sun\Java\Deployment\cache\6.0\52\2220e1f4-1a96cb0f=>myf/y/AppletX.class


Deleted

C:\Documents and Settings\Administrator\Application Data\Sun\Java\Deployment\cache\6.0\52\2220e1f4-1a96cb0f


Updated

C:\Documents and Settings\Administrator\Application Data\Sun\Java\Deployment\cache\6.0\52\2220e1f4-1a96cb0f=>myf/y/LoaderX.class


Infected with: Trojan.Generic.IS.617631

C:\Documents and Settings\Administrator\Application Data\Sun\Java\Deployment\cache\6.0\52\2220e1f4-1a96cb0f=>myf/y/LoaderX.class


Deleted

C:\Documents and Settings\Administrator\Application Data\Sun\Java\Deployment\cache\6.0\52\2220e1f4-1a96cb0f


Updated

C:\Documents and Settings\Administrator\Application Data\Sun\Java\Deployment\cache\6.0\52\2220e1f4-1a96cb0f=>myf/y/PayloadX.class


Infected with: Trojan.Generic.IS.616012

C:\Documents and Settings\Administrator\Application Data\Sun\Java\Deployment\cache\6.0\52\2220e1f4-1a96cb0f=>myf/y/PayloadX.class


Deleted

C:\Documents and Settings\Administrator\Application Data\Sun\Java\Deployment\cache\6.0\52\2220e1f4-1a96cb0f


Updated

C:\Program Files\BroadJump\Client Foundation\CFD.exe


Detected with: Adware.Generic.85077

C:\Program Files\BroadJump\Client Foundation\CFD.exe


Deleted

C:\Qoobox\Quarantine\C\WINDOWS\system32\ESQULjulhiprnhxxcywlrfmnrlrucguidopdu.dll.vir


Infected with: Trojan.Generic.2278232

C:\Qoobox\Quarantine\C\WINDOWS\system32\ESQULjulhiprnhxxcywlrfmnrlrucguidopdu.dll.vir


Deleted

C:\Qoobox\Quarantine\C\WINDOWS\system32\ESQULwdqthnmnflmqbyrlapopslxawtprnubs.dll.vir


Infected with: Trojan.Generic.2280754

C:\Qoobox\Quarantine\C\WINDOWS\system32\ESQULwdqthnmnflmqbyrlapopslxawtprnubs.dll.vir


Deleted

C:\System Volume Information\_restore{66E8099C-2674-4079-AB7D-277E4B1D7C65}\RP100\A0017993.exe


Infected with: Trojan.Generic.2903271

C:\System Volume Information\_restore{66E8099C-2674-4079-AB7D-277E4B1D7C65}\RP100\A0017993.exe


Deleted

C:\System Volume Information\_restore{66E8099C-2674-4079-AB7D-277E4B1D7C65}\RP100\A0018010.dll


Infected with: Trojan.Tdss.122

C:\System Volume Information\_restore{66E8099C-2674-4079-AB7D-277E4B1D7C65}\RP100\A0018010.dll


Deleted

C:\System Volume Information\_restore{66E8099C-2674-4079-AB7D-277E4B1D7C65}\RP101\A0019390.exe


Detected with: Adware.Generic.85077

C:\System Volume Information\_restore{66E8099C-2674-4079-AB7D-277E4B1D7C65}\RP101\A0019390.exe


Deleted

C:\WINDOWS\browser.exe


Infected with: Trojan.Agent.ALIN

C:\WINDOWS\browser.exe


Deleted

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Re: Sudden popups from security center and malware defense .. HELP!

Post by Dr Jay on Thu Jan 14, 2010 2:48 am

Please download the latest version of Kaspersky GetSystemInfo (GSI) from [You must be registered and logged in to see this link.] and save it to your Desktop.
  • Please close all other applications running on your system.
  • Please double click GetSystemInfo.exe to open it.
  • Click the Settings button.
  • Set it to Maximum
  • IMPORTANT! Then please click Customize - choose Driver / Ports tab and
  • Uncheck Scan Ports.
  • Click Create Report to run it.
  • It will create a zip folder called GetSystemInfo_XXXXXXXXXXXXXX.zip on your Desktop. Please upload the folder to [You must be registered and logged in to see this link.] and click the Submit button.

Please copy and paste the url of the GSI Parser report (not the log) in your next reply.


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Re: Sudden popups from security center and malware defense .. HELP!

Post by brittynicole on Thu Jan 14, 2010 3:05 am

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Re: Sudden popups from security center and malware defense .. HELP!

Post by Dr Jay on Thu Jan 14, 2010 4:12 am

Download [You must be registered and logged in to see this link.]

  • Load SuperAntiSpyware and click the Check for updates button.
  • Once the update is finished click the Scan your computer button.
  • Check Perform Complete Scan and then next.
  • SuperAntiSpyware will now scan your computer and when its finished it will list all the infections it has found.
  • Make sure that they all have a check next to them and press next.
  • Click finish and you will be taken back to the main interface.
  • Click Preferences and then click the statistics/logs tab. Click the dated log and press view log and a text file will appear.
  • Copy and paste the log onto the forum.


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Re: Sudden popups from security center and malware defense .. HELP!

Post by brittynicole on Thu Jan 14, 2010 4:45 am

SUPERAntiSpyware Scan Log
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Generated 01/13/2010 at 11:43 PM

Application Version : 4.33.1000

Core Rules Database Version : 4476
Trace Rules Database Version: 2294

Scan type : Complete Scan
Total Scan Time : 00:27:10

Memory items scanned : 625
Memory threats detected : 0
Registry items scanned : 5256
Registry threats detected : 0
File items scanned : 17798
File threats detected : 38

Adware.Tracking Cookie
C:\Documents and Settings\Administrator\Cookies\administrator@atdmt[1].txt
C:\Documents and Settings\Administrator\Cookies\administrator@apmebf[2].txt
C:\Documents and Settings\Administrator\Cookies\administrator@media.photobucket[1].txt
C:\Documents and Settings\Administrator\Cookies\administrator@media6degrees[2].txt
C:\Documents and Settings\Administrator\Cookies\administrator@socialmedia[1].txt
C:\Documents and Settings\Administrator\Cookies\administrator@microsoftwga.112.2o7[1].txt
C:\Documents and Settings\Administrator\Cookies\administrator@popcapgames.122.2o7[1].txt
C:\Documents and Settings\Administrator\Cookies\administrator@thumbplay.112.2o7[1].txt
C:\Documents and Settings\Administrator\Cookies\administrator@revsci[1].txt
C:\Documents and Settings\Administrator\Cookies\administrator@burstbeacon[1].txt
C:\Documents and Settings\Administrator\Cookies\administrator@ad.wsod[2].txt
C:\Documents and Settings\Administrator\Cookies\administrator@at.atwola[2].txt
C:\Documents and Settings\Administrator\Cookies\administrator@[You must be registered and logged in to see this link.]
C:\Documents and Settings\Administrator\Cookies\administrator@bs.serving-sys[2].txt
C:\Documents and Settings\Administrator\Cookies\administrator@content.yieldmanager[2].txt
C:\Documents and Settings\Administrator\Cookies\administrator@atwola[2].txt
C:\Documents and Settings\Administrator\Cookies\administrator@richmedia.yahoo[1].txt
C:\Documents and Settings\Administrator\Cookies\administrator@interclick[1].txt
C:\Documents and Settings\Administrator\Cookies\administrator@cdn.at.atwola[1].txt
C:\Documents and Settings\Administrator\Cookies\administrator@doubleclick[2].txt
C:\Documents and Settings\Administrator\Cookies\administrator@pointroll[2].txt
C:\Documents and Settings\Administrator\Cookies\administrator@questionmarket[2].txt
C:\Documents and Settings\Administrator\Cookies\administrator@serving-sys[1].txt
C:\Documents and Settings\Administrator\Cookies\administrator@burstnet[1].txt
C:\Documents and Settings\Administrator\Cookies\administrator@a1.interclick[1].txt
C:\Documents and Settings\Administrator\Cookies\administrator@advertising[1].txt
C:\Documents and Settings\Administrator\Cookies\administrator@mediaplex[1].txt
C:\Documents and Settings\Administrator\Cookies\administrator@videoegg.adbureau[2].txt
C:\Documents and Settings\Administrator\Cookies\administrator@adknowledge[2].txt
C:\Documents and Settings\Administrator\Cookies\administrator@ads.pointroll[1].txt
C:\Documents and Settings\Administrator\Cookies\administrator@content.yieldmanager[3].txt
C:\Documents and Settings\Administrator\Cookies\administrator@zedo[1].txt
C:\Documents and Settings\Administrator\Cookies\administrator@adinterax[2].txt
C:\Documents and Settings\Administrator\Cookies\administrator@ad.yieldmanager[2].txt
C:\Documents and Settings\Administrator\Cookies\administrator@[You must be registered and logged in to see this link.]
C:\Documents and Settings\Administrator\Cookies\administrator@ar.atwola[1].txt
C:\Documents and Settings\Administrator\Cookies\administrator@tacoda[2].txt
C:\Documents and Settings\Administrator\Cookies\administrator@ads.ad4game[2].txt

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Re: Sudden popups from security center and malware defense .. HELP!

Post by Dr Jay on Thu Jan 14, 2010 4:53 am

Download Security Check by screen317 from [You must be registered and logged in to see this link.] or [You must be registered and logged in to see this link.].
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


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Re: Sudden popups from security center and malware defense .. HELP!

Post by brittynicole on Thu Jan 14, 2010 4:55 am

Results of screen317's Security Check version 0.99.1
Windows XP Service Pack 3
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
avast! Antivirus
Antivirus up to date!
``````````````````````````````
Anti-malware/Other Utilities Check:

Ad-Aware
SUPERAntiSpyware Free Edition
Java(TM) 6 Update 15
Out of date Java installed!
Adobe Flash Player 10
``````````````````````````````
Process Check:
objlist.exe by Laurent

Ad-Aware AAWService.exe is disabled!
Ad-Aware AAWTray.exe is disabled!
Alwil Software Avast4 aswUpdSv.exe
Alwil Software Avast4 ashServ.exe
Alwil Software Avast4 ashDisp.exe
Alwil Software Avast4 ashMaiSv.exe
Alwil Software Avast4 ashWebSv.exe
``````````````````````````````
DNS Vulnerability Check:

Request Timed Out (Wireless Internet connection/Disconnected Internet/Proxy?)

`````````End of Log```````````

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Re: Sudden popups from security center and malware defense .. HELP!

Post by Dr Jay on Thu Jan 14, 2010 5:36 am

Please download the newest version of Java from [You must be registered and logged in to see this link.].

Before installing: it is important to remove older versions of Java since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs.
Search in the list for all previous installed versions of Java. (J2SE Runtime Environment). Please uninstall/remove each of them.

Once old versions are gone, please install the newest version.

==

Please read the following information that I have provided, which will help you prevent malicious software in the future. Please keep in mind, malware is a continuous danger on the Internet. It is highly important to stay safe while browsing, to prevent re-infection.

Software recommendations

Firewall

  • [You must be registered and logged in to see this link.]: the free version is just as good as the premium. I have linked you to the free version.
  • [You must be registered and logged in to see this link.]: the free version is just as good as the premium. I have linked you to the free version. The optional security suite enhances the firewall by 40% increase. If you would like to install the suite that includes antivirus, then remove your old antivirus first.
  • [You must be registered and logged in to see this link.]: free and excellent firewall.


AntiSpyware

  • [You must be registered and logged in to see this link.]
    SpywareBlaster is a program that prevents spyware from installing on your computer. A tutorial on using SpywareBlaster may be found [You must be registered and logged in to see this link.].
  • [You must be registered and logged in to see this link.].
    Spybot - Search & Destroy is a spyware and adware removal program. It also has realtime protection, TeaTimer to help safeguard your computer against spyware. (The link for Spybot - Search & Destroy contains a tutorial that will help you download, install, and begin using Spybot).


NOTE: Please keep ALL of these programs up-to-date and run them whenever you suspect a problem to prevent malware problems.

Resident Protection help
A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall, and scanning anti-spyware program at a time. Passive protectors such as SpywareBlaster can be run with any of them.

Rogue programs help
There are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:
[You must be registered and logged in to see this link.]

Securing your computer

  • [You must be registered and logged in to see this link.] - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  • [You must be registered and logged in to see this link.] replaces your current HOSTS file with one containing well known ad sites and other bad sites. This prevents your computer from connecting to those sites by redirecting them to 127.0.0.1, which is your local computer's loopback address, meaning it will be difficult to infect your computer in the future.


Please consider using an alternate browser
Mozilla's Firefox browser is a very good alternative. In addition to being generally more secure than Internet Explorer, it has a very good built-in popup blocker and add-ons, like NoScript, can make it even more secure. Opera is another good option.

If you are interested:


See [You must be registered and logged in to see this link.] for more info about malware and prevention.

Thank you for choosing GeekPolice. Please see [You must be registered and logged in to see this link.] if you would like to leave feedback or contribute to our site. Do you have any more questions?


Dr. Jay (DJ)


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