Bankerfox / Nugel

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Bankerfox / Nugel

Post by Isitayuh on 11th January 2010, 4:32 pm

Hello,

I got infected with the Bankerfox / Nugel thing that tries to trick me into buying an antivirus program. I've been trying to follow some of the fixes on other threads and don't really know that I can do them, because I don't have access to a separate computer at the moment to make any downloads work and I have zero experience at doing these things.

I've tried downloading several different anti-virus programs (Avast, etc.), and I finally downloaded a scanner that found 10 malicious programs and got rid of them, but nȯne of them was Bankerfox or Nugel. Any help would be appreciated.

Kevin

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Re: Bankerfox / Nugel

Post by Belahzur on 11th January 2010, 4:48 pm

Please download the current version of HijackThis from [You must be registered and logged in to see this link.]

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.


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Re: Bankerfox / Nugel

Post by Isitayuh on 11th January 2010, 5:04 pm

I got Hijack This to appear on my desktop, but when I click it it pops up for about a tenth of a second and then disappears.

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Re: Bankerfox / Nugel

Post by Belahzur on 11th January 2010, 8:54 pm

Hello.

  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]
  • Double click DDS.scr to run.
  • When complete, two logs will open. Save both of the report to your Desktop.
  • Copy and paste BOTH LOGS back here, use more than one post if needed.


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