computer won't boot

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computer won't boot

Post by mmlhersch on Sun Jan 10, 2010 3:01 am

Got a Dell (about five years old). Had some kind of a virus a few months ago that local tech support team removed for $150... computer was running well and now won't boot at all. I tried to boot it up with Avira Antivir rescue system from a CD that I made on another computer but, after telling it to use the CD to boot, it says loading but gets stuck there.

I think it must be some kind of virus or malware, but can't boot the computer to get to a web browser to download and run malwarebytes. Help.

Thanks

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Re: computer won't boot

Post by mmlhersch on Mon Jan 11, 2010 2:21 am

Bump

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Re: computer won't boot

Post by Origin on Mon Jan 11, 2010 6:00 am

Hello, up to what stage does the computer get to?


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Re: computer won't boot

Post by mmlhersch on Mon Jan 11, 2010 12:55 pm

I get the blue screen of death that states"a problem has been detected and windows has been shut down...disable or uninstall any antvirus..." When I push F12 and try and run in safe mode the same blue screen comes up. When I boot up from the avira cd it recognizes the cd, I select "boot from cd" it says loading but doesn't move forward Thank you for your help!

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