Slow start-up, and slow loading pages.

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Slow start-up, and slow loading pages.

Post by Restricted on Fri Jan 08, 2010 11:51 pm

I'm on my friends computer and wanted to help him get his computer better.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:51:46 PM, on 1/8/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS.1\System32\smss.exe
C:\WINDOWS.1\system32\winlogon.exe
C:\WINDOWS.1\system32\services.exe
C:\WINDOWS.1\system32\lsass.exe
C:\WINDOWS.1\system32\Ati2evxx.exe
C:\WINDOWS.1\system32\svchost.exe
C:\WINDOWS.1\System32\svchost.exe
C:\WINDOWS.1\system32\Ati2evxx.exe
C:\WINDOWS.1\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS.1\Explorer.EXE
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Lexmark X5400 Series\lxdvmon.exe
C:\Program Files\Lexmark X5400 Series\lxdvamon.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\WINDOWS.1\system32\ctfmon.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\WINDOWS.1\system32\inetsrv\inetinfo.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS.1\system32\lxdvcoms.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\PC Tools Firewall Plus\FWService.exe
C:\WINDOWS.1\system32\PnkBstrA.exe
C:\WINDOWS.1\system32\PnkBstrB.exe
C:\WINDOWS.1\system32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [00PCTFW] "C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe" -s
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [lxdvmon.exe] "C:\Program Files\Lexmark X5400 Series\lxdvmon.exe"
O4 - HKLM\..\Run: [lxdvamon] "C:\Program Files\Lexmark X5400 Series\lxdvamon.exe"
O4 - HKLM\..\Run: [Lexmark X5400 Series Fax Server] "C:\Program Files\Lexmark X5400 Series\fm3032.exe" /s
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS.1\system32\ctfmon.exe
O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O8 - Extra context menu item: Se&nd to OneNote - [You must be registered and logged in to see this link.]
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS.1\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS.1\bdoscandel.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS.1\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS.1\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows.1\system32\nwprovau.dll
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - [You must be registered and logged in to see this link.]
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS.1\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS.1\system32\ati2sgag.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: lxdvCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS.1\System32\spool\DRIVERS\W32X86\3\\lxdvserv.exe
O23 - Service: lxdv_device - - C:\WINDOWS.1\system32\lxdvcoms.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS.1\system32\GameMon.des.exe (file missing)
O23 - Service: PC Tools Firewall Plus (PCToolsFirewallPlus) - PC Tools - C:\Program Files\PC Tools Firewall Plus\FWService.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS.1\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS.1\system32\PnkBstrB.exe

--
End of file - 5626 bytes

Restricted
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Re: Slow start-up, and slow loading pages.

Post by Belahzur on Sat Jan 09, 2010 1:33 am

Hello.

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
    O4 - HKLM\..\Run: [lxdvmon.exe] "C:\Program Files\Lexmark X5400 Series\lxdvmon.exe"
    O4 - HKLM\..\Run: [lxdvamon] "C:\Program Files\Lexmark X5400 Series\lxdvamon.exe"
    O4 - HKLM\..\Run: [Lexmark X5400 Series Fax Server] "C:\Program Files\Lexmark X5400 Series\fm3032.exe" /s
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS.1\system32\ctfmon.exe
    O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS.1\system32\GameMon.des.exe (file missing)


  • Press "Fix Checked"
  • Close Hijack This.

I recommend you remove the Java Quick Starter because it's not needed.
To do so, follow these instructions.

Go to Start > Control Panel > Java.
In the Java control panel, open the click the Advanced tab. Click the + in front of Miscellaneous and uncheck the Java Quick Starter box.

See [You must be registered and logged in to see this link.] for more info.

Please download [You must be registered and logged in to see this link.] to your desktop
  • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • It will close all programs when run, so make sure you have saved all your work before you begin.
  • Click the Start
    button to begin the process. Depending on how often you clean temp
    files, execution time should be anywhere from a few seconds to a minute
    or two. Let it run uninterrupted to completion.
  • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.


How is the machine running now?


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
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Re: Slow start-up, and slow loading pages.

Post by Restricted on Sat Jan 09, 2010 9:44 am

Its kinda slow still, must be memory problems. I also ran MBAM just to check, and nothing came up.

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Re: Slow start-up, and slow loading pages.

Post by Origin on Sat Jan 09, 2010 7:38 pm

Well I can't see any infection present in the HJT log. We can go further in but I doubt it is slow due to an infection. What are the system specs of the PC?


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