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Can't open any antivirus software.

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Can't open any antivirus software.

Post by Spixdon on Mon Jan 04, 2010 11:52 pm

My computer will not allow me to open a virus scan program... any virus scan program. I have run Ad-Aware, but all attempts to run any other scanning program have failed. I have tried to run Spy-bot Search and Destroy and when it failed, I uninstalled and reinstalled in the hopes that it would run this time. No dice. It lets me update Spy-bot, but nothing else. I had Sophos running on my computer and it popped up saying that it had encountered an error and had to close. I then tried to install AVG. It got to almost the end of the installation and then told me that it had encountered an error during installation and couldn't complete. I attempted installation two more times. I then installed Avira, but could not open it after installation. After trying to open that for a while, I installed McAfee. It too will not open. This is the HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:40:04 PM, on 1/4/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16945)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\TpShocks.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\Lexmark 3400 Series\lxcymon.exe
C:\Program Files\Lenovo\HOTKEY\TPONSCR.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Lexmark 3400 Series\ezprint.exe
C:\Program Files\Lenovo\Zoom\TpScrex.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
C:\DOCUME~1\UCA\LOCALS~1\Temp\settdebugx.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\stickies\stickies.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\WINDOWS\system32\lxcycoms.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe
C:\Program Files\Sophos\Remote Management System\RouterNT.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\TPHDEXLG.exe
C:\Program Files\ThinkPad\Utilities\PWMDBSVC.EXE
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\UCA\My Documents\Downloads\winlogon.scr
C:\Program Files\Internet Explorer\Iexplore.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = [You must be registered and logged in to see this link.]
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: [BLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TrackPointSrv] C:\Program Files\Lenovo\TrackPoint\tp4serv.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [lxcymon.exe] "C:\Program Files\Lexmark 3400 Series\lxcymon.exe"
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 3400 Series\ezprint.exe"
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
O4 - HKCU\..\Run: [settdebugx.exe] C:\DOCUME~1\UCA\LOCALS~1\Temp\settdebugx.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: Stickies.lnk = C:\Program Files\stickies\stickies.exe
O4 - Global Startup: AutoUpdate Monitor.lnk = C:\Program Files\Sophos\AutoUpdate\ALMon.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - [You must be registered and logged in to see this link.]
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll (file missing)
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Lenovo - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: lxcy_device - - C:\WINDOWS\system32\lxcycoms.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\McProxy\McProxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: Power Manager DBC Service - Unknown owner - C:\Program Files\ThinkPad\Utilities\PWMDBSVC.EXE
O23 - Service: Sophos Agent - Sophos Plc - C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe
O23 - Service: Sophos AutoUpdate Service - Sophos Plc - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
O23 - Service: Sophos Message Router - Sophos Plc - C:\Program Files\Sophos\Remote Management System\RouterNT.exe
O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\WINDOWS\System32\TPHDEXLG.exe

--
End of file - 10837 bytes


Thank you so much for your help. If I forgot to include any information that could be helpful, please just let me know.

Spixdon
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Re: Can't open any antivirus software.

Post by Belahzur on Mon Jan 04, 2010 11:53 pm

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
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Re: Can't open any antivirus software.

Post by Spixdon on Tue Jan 05, 2010 2:33 am

I have tried multiple times to download this. After 10 minutes waiting on the page that says 'finishing installation' with the bar full to completion, I finally get though to the screen that asks if I would like to check for updates and launch MBAM. I click to check for updates and then launch, and then the window disappears and nothing else happens. I have done this about 8 times now. What am I doing wrong? Its tempting to call it a PEBKAC, but I think my computer is conspiring against me.

Thanks for any and all help you can give.

Spixdon
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Re: Can't open any antivirus software.

Post by Belahzur on Tue Jan 05, 2010 3:18 pm

Hello.

  • Download combofix from here
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]

    1. If you are using Firefox, make sure that your download settings are as follows:

    * Tools->Options->Main tab
    * Set to "Always ask me where to Save the files".

    2. During the download, rename Combofix to Combo-Fix as follows:





    3. It is important you rename Combofix during the download, but not after.
    4. Please do not rename Combofix to other names, but only to the one indicated.
    5. Close any open browsers.
    6. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

  • We need to disable your local AV (Anti-virus) before running Combofix.
  • See [You must be registered and logged in to see this link.] for how to disable your AV.
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***

    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.


  • The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.



  • Allow ComboFix to download the Recovery Console.
  • Accept the End-User License Agreement.
  • The Recovery Console will be installed.
  • You will then get this next prompt that asks if you want to continue the malware scan, select yes



  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


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Belahzur
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Re: Can't open any antivirus software.

Post by Spixdon on Wed Jan 06, 2010 1:35 am

Here is the combofix.txt:

ComboFix 10-01-04.01 - UCA 01/05/2010 19:04:34.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.502.232 [GMT -6:00]
Running from: c:\documents and settings\UCA\Desktop\Combo-Fix.exe
.
ADS - WINDOWS: deleted 72 bytes in 1 streams.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\UCA\Application Data\EurekaLog
c:\documents and settings\UCA\Application Data\EurekaLog\RiffTrax\RiffTrax_STUDENT-R61.elf
C:\LOG.TXT
c:\program files\Malware Defense
c:\windows\system32\drivers\H8SRTlmejkwvyxj.sys
c:\windows\system32\H8SRTcoecfepvuu.dll
c:\windows\system32\H8SRTphigoapxxt.dat
c:\windows\system32\H8SRTsrrsbyylqe.dll
c:\windows\system32\H8SRTtfmgdvptao.dll
c:\windows\system32\krl32mainweq.dll
c:\windows\system32\srcr.dat

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_H8SRTd.sys
-------\Legacy_H8SRTd.sys


((((((((((((((((((((((((( Files Created from 2009-12-06 to 2010-01-06 )))))))))))))))))))))))))))))))
.

2010-01-05 01:08 . 2010-01-05 02:43 -------- d-----w- c:\program files\Malwarebytes
2010-01-05 00:41 . 2009-12-30 20:55 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-05 00:41 . 2010-01-05 00:41 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-01-05 00:41 . 2009-12-30 20:54 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-05 00:41 . 2010-01-05 00:58 -------- d-----w- c:\program files\MaM
2010-01-04 23:33 . 2010-01-04 23:33 -------- d-----w- c:\program files\Sun
2010-01-04 03:28 . 2010-01-04 03:28 -------- d-----w- c:\documents and settings\LocalService\Application Data\SACore
2010-01-04 03:27 . 2010-01-04 03:27 -------- d-----w- c:\documents and settings\All Users\Application Data\SiteAdvisor
2010-01-04 02:16 . 2010-01-05 22:08 -------- d-----w- c:\documents and settings\All Users\Application Data\McAfee
2010-01-04 01:25 . 2009-07-28 21:33 55656 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2010-01-03 22:02 . 2010-01-03 22:02 50968 ----a-w- c:\windows\system32\avgfwdx.dll
2010-01-03 22:02 . 2010-01-03 22:02 30104 ----a-w- c:\windows\system32\drivers\avgfwdx.sys
2010-01-03 22:02 . 2010-01-03 22:02 -------- d-----w- c:\program files\AVG
2010-01-03 22:02 . 2010-01-04 01:10 -------- d-----w- c:\documents and settings\All Users\Application Data\avg9
2010-01-03 21:08 . 2010-01-03 21:08 -------- d-----w- c:\documents and settings\UCA\Application Data\AVG8

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-01-06 01:15 . 2009-11-30 01:01 -------- d-----w- c:\documents and settings\UCA\Application Data\stickies
2010-01-06 01:15 . 2008-11-13 06:42 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2010-01-04 23:32 . 2009-01-09 02:27 411368 ----a-w- c:\windows\system32\deploytk.dll
2010-01-04 23:31 . 2008-09-08 21:23 -------- d-----w- c:\program files\Java
2010-01-03 23:39 . 2008-11-13 06:42 -------- d-----w- c:\program files\Spybot - Search & Destroy
2010-01-03 23:39 . 2008-09-08 20:51 -------- d-----w- c:\program files\Sophos
2010-01-03 21:35 . 2008-09-08 20:51 -------- d-----w- c:\documents and settings\All Users\Application Data\Sophos
2010-01-03 19:49 . 2009-11-06 04:07 -------- d-----w- c:\documents and settings\UCA\Application Data\uTorrent
2010-01-03 19:33 . 2009-11-06 04:06 -------- d-----w- c:\program files\PeerGuardian2
2009-12-25 06:38 . 2008-11-22 18:22 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2009-12-10 22:44 . 2008-09-08 21:19 -------- d-----w- c:\program files\Common Files\Adobe
2009-12-09 20:06 . 2008-11-14 21:19 -------- d-----w- c:\program files\LimeWire
2009-12-09 09:16 . 2008-09-08 20:15 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
2009-12-07 19:22 . 2008-12-08 20:18 -------- d-----w- c:\program files\lx_cats
2009-11-30 01:00 . 2009-11-30 01:00 586 ----a-w- c:\windows\uninstallstickies.bat
2009-11-30 01:00 . 2009-11-30 01:00 -------- d-----w- c:\program files\stickies
2009-11-24 06:27 . 2008-10-30 14:31 -------- d-----w- c:\program files\Google
2009-11-19 20:02 . 2009-11-19 20:02 5098396 ----a-w- c:\documents and settings\All Users\SPL47B.tmp
2009-11-08 05:40 . 2009-01-14 22:23 -------- d-----w- c:\documents and settings\UCA\Application Data\RiffTrax
2009-11-08 05:38 . 2009-11-08 05:38 -------- d--h--w- c:\documents and settings\All Users\Application Data\{F71301CF-0E9E-468F-B1CE-FEC9F977CAAF}
2009-11-08 05:37 . 2009-01-14 22:23 -------- d-----w- c:\program files\RiffTrax DVD Player
2009-10-29 07:46 . 2004-08-04 12:00 832512 ----a-w- c:\windows\system32\wininet.dll
2009-10-29 07:46 . 2004-08-04 12:00 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-10-29 07:46 . 2004-08-04 12:00 17408 ----a-w- c:\windows\system32\corpol.dll
2009-10-21 05:38 . 2004-08-04 12:00 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38 . 2004-08-04 12:00 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-20 16:20 . 2004-08-04 12:00 265728 ----a-w- c:\windows\system32\drivers\http.sys
2009-10-20 04:13 . 2009-10-20 04:13 11544586 ----a-w- c:\documents and settings\All Users\SPL17E.tmp
2009-10-13 10:30 . 2004-08-04 12:00 270336 ----a-w- c:\windows\system32\oakley.dll
2009-10-12 13:38 . 2004-08-04 12:00 149504 ----a-w- c:\windows\system32\rastls.dll
2009-10-12 13:38 . 2004-08-04 12:00 79872 ----a-w- c:\windows\system32\raschap.dll
2009-05-01 21:02 . 2009-05-01 21:02 1044480 ----a-w- c:\program files\mozilla firefox\plugins\libdivx.dll
2009-05-01 21:02 . 2009-05-01 21:02 200704 ----a-w- c:\program files\mozilla firefox\plugins\ssldivx.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]
"AnyDVD"="c:\program files\SlySoft\AnyDVD\AnyDVDtray.exe" [2009-06-12 2952128]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"EZEJMNAP"="c:\progra~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe" [2008-06-05 242976]
"PWRMGRTR"="c:\progra~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL" [2008-07-29 331776]
"BLOG"="c:\progra~1\ThinkPad\UTILIT~1\BatLogEx.DLL" [2008-07-29 208896]
"TpShocks"="TpShocks.exe" [2008-06-06 181536]
"TrackPointSrv"="c:\program files\Lenovo\TrackPoint\tp4serv.exe" [2008-03-04 92960]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-03-05 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-03-05 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-03-05 137752]
"SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2008-07-03 118784]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-07-03 1323008]
"TPHOTKEY"="c:\program files\Lenovo\HOTKEY\TPOSDSVC.exe" [2008-03-24 68464]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2008-04-24 1036288]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 81920]
"{0228e555-4f9c-4e35-a3ec-b109a192b4c2}"="c:\program files\Google\Gmail Notifier\gnotify.exe" [2005-07-15 479232]
"lxcymon.exe"="c:\program files\Lexmark 3400 Series\lxcymon.exe" [2007-06-25 291504]
"EzPrint"="c:\program files\Lexmark 3400 Series\ezprint.exe" [2007-06-25 82608]
"FaxCenterServer"="c:\program files\Lexmark Fax Solutions\fm3032.exe" [2007-06-25 295600]
"Ad-Watch"="c:\program files\Lavasoft\Ad-Aware\AAWTray.exe" [2009-09-28 520024]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-09-19 198160]
"googletalk"="c:\program files\Google\Google Talk\googletalk.exe" [2007-01-01 3739648]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-10-03 35696]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-09-04 935288]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2010-01-04 149280]

c:\documents and settings\UCA\Start Menu\Programs\Startup\
Stickies.lnk - c:\program files\stickies\stickies.exe [2009-11-29 1101824]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
AutoUpdate Monitor.lnk - c:\program files\Sophos\AutoUpdate\ALMon.exe [2009-7-2 245760]
Windows Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe [2008-5-26 123904]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\tpfnf2]
2006-09-06 21:37 34344 ----a-w- c:\program files\Lenovo\HOTKEY\notifyf2.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\tphotkey]
2008-03-17 21:02 34080 ----a-w- c:\program files\Lenovo\HOTKEY\tphklock.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\system32\\lxcycoms.exe"=
"c:\\Documents and Settings\\UCA\\My Documents\\World of Warcraft\\WoW-3.0.8.9464-to-3.0.8.9506-enUS-downloader.exe"=
"c:\\Documents and Settings\\UCA\\My Documents\\World of Warcraft\\Launcher.exe"=
"c:\\Documents and Settings\\UCA\\My Documents\\World of Warcraft\\WoW-3.0.9.9551-to-3.1.0.9767-enUS-downloader.exe"=
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"c:\\Program Files\\Java\\jre6\\bin\\java.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\Google\\Google Talk\\googletalk.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"8192:TCP"= 8192:TCP:Sophos RMS 8192
"8193:TCP"= 8193:TCP:Sophos RMS 8193
"8194:TCP"= 8194:TCP:Sophos RMS 8194
"3724:TCP"= 3724:TCP:Blizzard Downloader: 3724

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2/9/2009 1:35 PM 64160]
R0 TPDIGIMN;TPDIGIMN;c:\windows\system32\drivers\ApsHM86.sys [5/14/2008 3:21 PM 19496]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [1/18/2009 3:34 PM 1028432]
R2 lxcy_device;lxcy_device;c:\windows\system32\lxcycoms.exe -service --> c:\windows\system32\lxcycoms.exe -service [?]
R2 Power Manager DBC Service;Power Manager DBC Service;c:\program files\ThinkPad\Utilities\PWMDBSVC.exe [9/8/2008 2:04 PM 94208]
S3 Avgfwdx;Avgfwdx;c:\windows\system32\drivers\avgfwdx.sys [1/3/2010 4:02 PM 30104]
S3 Avgfwfd;AVG network filter service;c:\windows\system32\drivers\avgfwdx.sys [1/3/2010 4:02 PM 30104]
.
Contents of the 'Scheduled Tasks' folder

2009-12-28 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-01-18 18:36]

2010-01-06 c:\windows\Tasks\PMTask.job
- c:\progra~1\ThinkPad\UTILIT~1\PWMIDTSK.EXE [2008-09-08 06:43]

2010-01-06 c:\windows\Tasks\WGASetup.job
- c:\windows\system32\KB905474\wgasetup.exe [2009-05-06 03:18]
.
.
------- Supplementary Scan -------
.
uStart Page = [You must be registered and logged in to see this link.]
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\UCA\Application Data\Mozilla\Firefox\Profiles\9f38ul07.default\
FF - component: c:\program files\real\realplayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll
FF - plugin: c:\documents and settings\UCA\Application Data\Move Networks\plugins\npqmp071503000010.dll
FF - plugin: c:\documents and settings\UCA\Application Data\Move Networks\plugins\npqmp071505000010.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\NPTURNMED.dll
FF - hȋdden: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
.
- - - - ORPHANS REMOVED - - - -

AddRemove-HijackThis - c:\documents and settings\UCA\My Documents\Downloads\HijackThis.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, [You must be registered and logged in to see this link.]
Rootkit scan 2010-01-05 19:23
Windows 5.1.2600 Service Pack 3 NTFS

scanning hȋdden processes ...

scanning hȋdden autostart entries ...

scanning hȋdden files ...

scan completed successfully
hȋdden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Sophos Message Router]
"ImagePath"="\"c:\program files\Sophos\Remote Management System\RouterNT.exe\" -service -name Router -ORBListenEndpoints [You must be registered and logged in to see this link.]
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(896)
c:\program files\Lenovo\HOTKEY\tphklock.dll

- - - - - - - > 'explorer.exe'(4064)
c:\windows\system32\WININET.dll
c:\program files\SlySoft\AnyDVD\ADvdDiscHlp.dll
c:\progra~1\WINDOW~2\wmpband.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\ibmpmsvc.exe
c:\windows\system32\rundll32.exe
c:\windows\system32\TpShocks.exe
c:\windows\system32\igfxsrvc.exe
c:\program files\Lenovo\HOTKEY\TPONSCR.exe
c:\program files\Lenovo\Zoom\TpScrex.exe
c:\program files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\windows\system32\lxcycoms.exe
c:\program files\Sophos\Remote Management System\ManagementAgentNT.exe
c:\program files\Sophos\AutoUpdate\ALsvc.exe
c:\program files\Sophos\Remote Management System\RouterNT.exe
c:\windows\System32\TPHDEXLG.exe
c:\windows\system32\SearchIndexer.exe
c:\windows\system32\wscntfy.exe
c:\windows\system32\wbem\unsecapp.exe
c:\windows\system32\msiexec.exe
.
**************************************************************************
.
Completion time: 2010-01-05 19:30:19 - machine was rebooted
ComboFix-quarantined-files.txt 2010-01-06 01:30

Pre-Run: 2,178,908,160 bytes free
Post-Run: 4,412,776,448 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

- - End Of File - - AC2DFA8AA19FA64C5676028DFD318300


Thanks!

Spixdon
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Re: Can't open any antivirus software.

Post by Spixdon on Wed Jan 06, 2010 1:42 am

I can now make SpyBot open. Should I run that as well as MalwareBytes?

Thanks for your patience and help.

Spixdon
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Re: Can't open any antivirus software.

Post by Belahzur on Wed Jan 06, 2010 6:14 pm

Yes, run an MBAM scan please.


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Re: Can't open any antivirus software.

Post by Spixdon on Thu Jan 07, 2010 6:25 am

Here is the MBAM scan log:

Scan type: Quick Scan
Objects scanned: 106932
Time elapsed: 7 minute(s), 32 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\UCA\My Documents\downloads\winlogon.scr (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.


Do I need to do anything else? I don't think that I am having anymore symptoms. Do you think that it's likely that there is something still hȋdden or have you worked you magic and fixed it?

Either way, thank you so much.

Thank you so much.

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Re: Can't open any antivirus software.

Post by Belahzur on Thu Jan 07, 2010 1:52 pm

Hello.
That should do it, it was just a new variant of a well known family of rootkits.

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /uninstall

This will also reset your restore points.

How is the machine running now?


Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to [You must be registered and logged in to see this link.] and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

[You must be registered and logged in to see this link.]
A tutorial on using Ad-Aware to remove spyware from your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using Spybot to remove spyware from your computer may be found [You must be registered and logged in to see this link.]. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

[You must be registered and logged in to see this link.]
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found [You must be registered and logged in to see this link.].

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
[You must be registered and logged in to see this link.]
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
[You must be registered and logged in to see this link.]

5) Finally, consider maintaining a firewall. Some good free firewalls are [You must be registered and logged in to see this link.], or
[You must be registered and logged in to see this link.]
A tutorial on understanding and using firewalls may be found [You must be registered and logged in to see this link.].

Please also read Tony Klein's excellent article: [You must be registered and logged in to see this link.]

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found [You must be registered and logged in to see this link.].

Hopefully this should take care of your problems! Good luck. Big Grin


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Re: Can't open any antivirus software.

Post by Spixdon on Fri Jan 08, 2010 6:38 pm

My computer seems to be very sluggish, slower than it normally is. What would you suggest I do? I have already run Spybot, AdAware, and an AVG scan. nȯne of them found anything.

Thank you for your continued patience and help.

Spixdon
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Re: Can't open any antivirus software.

Post by Belahzur on Fri Jan 08, 2010 7:21 pm

Post a new Hijack This log.


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Re: Can't open any antivirus software.

Post by Spixdon on Fri Jan 08, 2010 8:50 pm

Here's the new Hijack This log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:13:57 PM, on 1/8/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16945)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\AVG\AVG9\avgfws9.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\lxcycoms.exe
C:\Program Files\AVG\AVG9\avgam.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
C:\Program Files\Sophos\Remote Management System\RouterNT.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\TPHDEXLG.exe
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\ThinkPad\Utilities\PWMDBSVC.EXE
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\TpShocks.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Lenovo\HOTKEY\TPONSCR.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Lenovo\Zoom\TpScrex.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\Lexmark 3400 Series\lxcymon.exe
C:\Program Files\Lexmark 3400 Series\ezprint.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AVG\AVG9\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\Sophos\AutoUpdate\ALMon.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\stickies\stickies.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\UCA\Desktop\winlogon.scr

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = [You must be registered and logged in to see this link.]
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
O2 - BHO: Sophos Web Content Scanner - {39EA7695-B3F2-4C44-A4BC-297ADA8FD235} - C:\Program Files\Sophos\Sophos Anti-Virus\SophosBHO.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: [BLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TrackPointSrv] C:\Program Files\Lenovo\TrackPoint\tp4serv.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [lxcymon.exe] "C:\Program Files\Lexmark 3400 Series\lxcymon.exe"
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 3400 Series\ezprint.exe"
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Stickies.lnk = C:\Program Files\stickies\stickies.exe
O4 - Global Startup: AutoUpdate Monitor.lnk = C:\Program Files\Sophos\AutoUpdate\ALMon.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - [You must be registered and logged in to see this link.]
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe
O23 - Service: AVG WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: AVG Firewall (avgfws9) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgfws9.exe
O23 - Service: AVG9IDSAgent (AVGIDSAgent) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Lenovo - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: lxcy_device - - C:\WINDOWS\system32\lxcycoms.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: Power Manager DBC Service - Unknown owner - C:\Program Files\ThinkPad\Utilities\PWMDBSVC.EXE
O23 - Service: Sophos Anti-Virus status reporter (SAVAdminService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
O23 - Service: Sophos Anti-Virus (SAVService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
O23 - Service: Sophos Agent - Sophos Plc - C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe
O23 - Service: Sophos AutoUpdate Service - Sophos Plc - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
O23 - Service: Sophos Message Router - Sophos Plc - C:\Program Files\Sophos\Remote Management System\RouterNT.exe
O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\WINDOWS\System32\TPHDEXLG.exe

--
End of file - 11136 bytes

Spixdon
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Re: Can't open any antivirus software.

Post by Belahzur on Fri Jan 08, 2010 8:55 pm

Hello.

Please disable Ad-Watch, as it may hinder the removal of some HijackThis entries. You can re-enable it after your computer is clean. Please see here for instructions on how to disable it:

1. Right-click on the Ad-Watch icon in the system tray (located down by the system clock for most configurations)
2. Choose *Settings* from the dropdown menu
3. Under the *General Settings* tab turn OFF (red x) the option to "Load Ad-Watch at Startup" (if enabled)

4. Click on the *Status* button in the left hand menu
5. Turn OFF (red x) the option for *Regshield*
6. Close that window, then right-click on the Ad-Watch icon shield again down in the system tray next to the clock.
7. Choose *Turn off Ad-Watch* from the drop menu

I notice that you have Spybot's TeaTimer running. While this is normally a wonderful tool to protect against hijackers, it can also interfere with HijackThis fixes. So please disable TeaTimer by doing the following:
1) Run Spybot-S&D
2) Go to the Mode menu, and make sure "Advanced Mode" is selected
3) On the left hand side, choose Tools -> Resident
4) Uncheck "Resident TeaTimer" and OK any prompts
You can reenable TeaTimer once your system is clean.

Please make sure Teatimer is disable before we do this, otherwise this fix will fail.

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
    O4 - HKLM\..\Run: [lxcymon.exe] "C:\Program Files\Lexmark 3400 Series\lxcymon.exe"
    O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 3400 Series\ezprint.exe"
    O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Startup: Stickies.lnk = C:\Program Files\stickies\stickies.exe
    O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll


  • Press "Fix Checked"
  • Close Hijack This.

Reboot normally.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
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